Katy said about Ashtons Sales & Lettings

Services : Surveying( )Date: 11th Jan 2016

I have used Joe Wilkes to value my property ahead of building work to understand how the development would affect the house price and whether it was the right type of development. Joe was responsive and professional and followed up with formal confirmation of the value. I would highlighly recommend Ashtons, and believe they have a good combination of commerciality and ethics.

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Trevor Tizard said about Ashtons Sales & Lettings

Services : Sales( As a Vendor )Date: 15th Mar 2013

We found all the people we dealt with to be very knowledgeable and helpful. Joe in particular, has been exceptional and recovered an almost lost sale through his professionalism.

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Chloe said about Ashtons Sales & Lettings

Services : Sales( As a Vendor )Date: 7th Mar 2012

from our very first meeting we were made to feel confident Ashtons were committed to selling our property - the research provided at the initial consultation far exceeded the effort put in by the other agents we had asked to value the house. We couldn't have asked for a better result - a sale within a week almost at our asking price. However, what would guarantee I use Ashtons again in the future is the fantastic customer service. We were always kept informed of every development; and were regularly updated with feedback. Whenever I called there was ALWAYS somebody available to help - no waiting around for someone to call back.

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Lorna said about Ashtons Sales & Lettings

Services : Sales( Prospective Vendor/Buyer )Date: 6th Apr 2011

I called into the agents to register my details. Staff seemed very disinterested when I said I only had £250,000 to spend, felt like I was wasting their time.

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Jackson said about Ashtons Sales & Lettings

Services : Letting( As a Owner )Date: 28th Jan 2011

We used Ashtons and were very underwhelmed by their management of our property. We were living overseas and on a number of occasions if work needed to be done on the house they would use their own preferred users, carry out the work and send us the bill, prior to letting us know there was even a problem. This was very frustrating as we had already issued them with a list of people we wanted to carry out any work if needed. Our tenants often gave us late rental payments and the agents refused to set up a standing order instead they agreed with the tenant to accept a cheque which meant that we never received cleared funds into our account on the date we expected, this then lead to us being charged for our late mortgage payments.

In fact whenever we approached Ashtons Letttings team regarding any issue we were unhappy with we were often left with the impression that their commitment was always to the tenant rather than the fee paying landlord.

I had to constantly chase them to ensure they were doing their jobs correctly, and from overseas with the time difference it was difficult. They made a number of mistakes and never apologised for anything.

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Johnson/Franks said about Ashtons Sales & Lettings

Services : Sales( As a Vendor )Date: 15th Jun 2008

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