By : 'Sara' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : AL7
Jun 28, 2023
People found this helpful0
Bought our house through Ashtons and the service was just great. When we moved in, they sent as a bouquet of flowers as a present, and 2 years after moving in, they called us to check if everything is still good and if we are happy where we are. Would definitely... Read Full Review
Bought our house through Ashtons and the service was just great. When we moved in, they sent as a bouquet of flowers as a present, and 2 years after moving in, they called us to check if everything is still good and if we are happy where we are. Would definitely recommend.
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Very ...
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1 Star Review
John
By : 'Gaz' Services : Other Would you recommend ? : No Postcode : AL6
Sep 13, 2018
People found this helpful2
I was trying to buy a property through Ashtons- Welwyn Garden City. My opinion is that they are very rude and unprofessional estate agents and ripped off me. They blackmailed me to agree for delayed completion after accepted my offer and issued a sales letter and after I spent money for Building... Read Full Review
I was trying to buy a property through Ashtons- Welwyn Garden City. My opinion is that they are very rude and unprofessional estate agents and ripped off me. They blackmailed me to agree for delayed completion after accepted my offer and issued a sales letter and after I spent money for Building Survey and Solicitor by putting the property in the market and blackmailing that they have received better offer.
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Never trust Ashton's from ...
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1 Star Review
John
By : 'Fuming' Services : Sales( As a Buyer ) Sold price : £512500 Would you recommend ? : No Postcode : AL6
Jul 26, 2017
People found this helpful5
Never trust Ashton's from WGC. Went on holiday after agreeing a sale price with them, whilst on holiday they invited someone else round to view it, even though I paid out on survey etc etc and sold it to them. They then had the cheek to call me the next day to see if they could sell my house!!!... Read Full Review
Fuming customer said about Ashtons Sales & Lettings
Services : Sales( As a Buyer )Date: 26th Jul 2017
Never trust Ashton's from WGC. Went on holiday after agreeing a sale price with them, whilst on holiday they invited someone else round to view it, even though I paid out on survey etc etc and sold it to them. They then had the cheek to call me the next day to see if they could sell my house!!! Graham was the contact there, so AVOID him. Poor company very sneaky, never ever will I deal with them again. Also not the first person to say this.
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Be very careful with this ...
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1 Star Review
By : 'Lauren' Services : Sales( Prospective Vendor/Buyer ) Sold price : £250000 Would you recommend ? : No Postcode : SG4
Jul 26, 2017
People found this helpful5
Be very careful with this Agent. I put an offer in on a freehold house and the agent withheld info about monthly maintenance charges attached to the development. I pulled out before things went any further however I've now lost money on legal fees etc. Would not... Read Full Review
Be very careful with this Agent. I put an offer in on a freehold house and the agent withheld info about monthly maintenance charges attached to the development. I pulled out before things went any further however I've now lost money on legal fees etc. Would not recommend!
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They offered a bespoke ...
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1 Star Review
By : 'johnofherts' Services : Sales( Prospective Vendor/Buyer ) Sold price : £550000 Would you recommend ? : No Postcode : AL8
Mar 23, 2017
People found this helpful5
They offered a bespoke service of photos and a plan, but they merely copied a house plan from another similar house that they then included as part of my sales details. When I queried the fact that the plan was incorrect and advised them that I felt that they had copied it from another agent, they... Read Full Review
Comments on Agent Fees
They wanted 1% of the sale price - £5k for little & poor service, where they merely copied other agent details over to my sale, no thank you!
Services : Sales( Prospective Vendor/Buyer )Date: 23rd Mar 2017
They offered a bespoke service of photos and a plan, but they merely copied a house plan from another similar house that they then included as part of my sales details. When I queried the fact that the plan was incorrect and advised them that I felt that they had copied it from another agent, they immediately offered to come around to take dimensions and create a bespoke plan. I agreed a lower fee and sent them my own correct plan which they then amended to make it incorrect again!!?? This happened 5 times!! After the 5th occasion I cancelled the sale advising them that I would seek an alternative professional & competent agent.
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Totally unprofessional and ...
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1 Star Review
Christopher
By : 'Mark' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : AL
Feb 27, 2017
People found this helpful2
Totally unprofessional and time wasters!..I went for a viewing (40 miles drive) wasted my time to receive a call 1 hour later to say it had been let as they forgot to check their email , Christopher was so unprofessional he wouldn't even let me speak on the phone by continually speaking over... Read Full Review
Services : Letting( As a Tenant )Date: 27th Feb 2017
Totally unprofessional and time wasters!..I went for a viewing (40 miles drive) wasted my time to receive a call 1 hour later to say it had been let as they forgot to check their email , Christopher was so unprofessional he wouldn't even let me speak on the phone by continually speaking over me..simply horrible agents.
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The teamwork, professionalism ...
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5 Star Review
By : 'CR' Services : Sales( As a Vendor ) Would you recommend ? : Yes
Sep 30, 2012
People found this helpful0
The teamwork, professionalism and knowledge of all the staff could not be faulted. The price achieved was way beyond expectations,but this was due to Ashtons, not the property. The help, advice and support received was incredible and far above any other agent used in the... Read Full Review
Services : Sales( As a Vendor )Date: 30th Sep 2012
The teamwork, professionalism and knowledge of all the staff could not be faulted. The price achieved was way beyond expectations,but this was due to Ashtons, not the property. The help, advice and support received was incredible and far above any other agent used in the past.
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Had Chris from Ashtons round ...
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1 Star Review
By : 'P' Services : Letting( As a Owner ) Would you recommend ? : No
Sep 26, 2012
People found this helpful7
Had Chris from Ashtons round to value my property for letting purposes. Found him to be totally arrogant, lacking in knowledge and when questioned about fees, he could not give me a straight answer. I was disappointed at having wasted my time in inviting him to value and suggest keeping clear... Read Full Review
Services : Letting( As a Owner )Date: 26th Sep 2012
Had Chris from Ashtons round to value my property for letting purposes. Found him to be totally arrogant, lacking in knowledge and when questioned about fees, he could not give me a straight answer. I was disappointed at having wasted my time in inviting him to value and suggest keeping clear particularly if you have the misfortune to deal with this individual.
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Estate Agents generally get a ...
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5 Star Review
By : 'Amanda' Services : Sales( As a Vendor ) Would you recommend ? : Yes
Apr 18, 2012
People found this helpful0
Estate Agents generally get a bad press, but from our experience, it has been a joy working with individuals at Ashtons. Moving home is a stressful experience, but the staff at Ashtons are friendly, helpful and professional and really lift your mood at a difficult... Read Full Review
Services : Sales( As a Vendor )Date: 18th Apr 2012
Estate Agents generally get a bad press, but from our experience, it has been a joy working with individuals at Ashtons. Moving home is a stressful experience, but the staff at Ashtons are friendly, helpful and professional and really lift your mood at a difficult time.
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They are not a nice estate ...
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1 Star Review
By : 'Judy' Services : Letting( As a Tenant ) Would you recommend ? : No
Sep 29, 2011
People found this helpful7
They are not a nice estate agent. They didn't care about us or our circumstances. They took our deposit in the first place, before we moved in, by bank transfer. They then refused to give it back to us by bank transfer only by cheque, even though it meant us possibly losing our next rented... Read Full Review
Services : Letting( As a Tenant )Date: 29th Sep 2011
They are not a nice estate agent. They didn't care about us or our circumstances. They took our deposit in the first place, before we moved in, by bank transfer. They then refused to give it back to us by bank transfer only by cheque, even though it meant us possibly losing our next rented accommodation. The agents are stuck up and unfriendly and unhelpful. I would never use them again to buy a property through them.
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