The UK's Largest Customer Review Website for the Property Industry

Aldermartin Baines & Cuthbert Logo

Edgware, HA8

4.5/5, 201 Reviews
88% Recommended

89% sales valuation accuracy

100% letting valuation accuracy

97% sales fee satisfaction

90% letting fee satisfaction

Contact Us
No Description Found
"Appalling service DO NOT..."

Share On :  FacebookTwitter

1 Star Review
UserName

Bradley

By : 'Joanne'
Services : Letting(As a Owner)
Rent PCM : £1112
Would you recommend ? : No
Postcode : NW9

4 Sept 2024
People found this helpful0

Appalling service DO NOT USE Appalling service and no way near an acceptable service. This company has allowed tenants to remain in the property for over 12 months without paying rent! They have done nothing about seeking a possession order and have just allowed the tenants to live there unchallenged. ABC Lettings and Bradley, the member of staff who claims to be dealing with this, I have asked on numerous occasions for weeks, to see copies of the paperwork that they have commenced court proceedings as they have assured me this has been started. They do not respond to emails or phone calls, I sometimes ring daily and no response to my phone calls. I have turned up at their offices and seen another senior manager, who also assured me that someone will get back to me but no one never does. Sadly, I am now possibly going to end up losing my flat as a result of poor management, poor communication and the non-collection of rent. There are professional Letting Agents around, these are not them these behave like cowboys!.

Was this helpful?:

By : ABC

6 Sept 2024

Dear Joan, Thank you for your review and we are sorry that you feel this way under these difficult circumstances. For clarity I want to explain our position on this matter. The tenant took possession of the property in March 2022, they paid 6 months rent in advance, over the last 12 months there have been delays by the tenant in paying and rent arrears began to accrue. We commenced eviction proceedings against the tenant and we instructed a local solicitor to assist us, as it stands we are waiting for the Court to draw up the Order of Possession so that we can instruct the Bailiff to evict the tenant, sadly evicting tenants can take 12-24 months+ due to Court delays, the solicitor and us are chasing the Court on a regular basis. You mention that you have not received a copies of the Court paperwork however they were sent to you on 9/5/24, 13/5/24, 15/5/24 & 24/5/24, I will send you copies of these emails. You are welcome to come and meet me in the office by appointment so that I can give you copies by hand and discuss the status of eviction. We have asked the solicitor to make a separate claim against the tenant for the rent arrears, again this takes time and we need vacant possession so that we can tally up the exact level of arrears + costs to make a valid claim. We understand that this is a difficult position but the tenant is liable to pay the rent as per their contract, we can only try to assist if a problem arises and we have actioned everything we can in relation to this matter. Feel free to call me at your convenience. Thank you.

By : Joan Andrew

6 Sept 2024

This seems to be the only way i get a response. I have repeatedly asked for the court papers you said were sent three times to me. If you had checked you would have seen nothing is attached. I was assured by yourselves that you were holding deposits as security and if needed you could the rent was paid. I have asked for them to be given notice to leave in November last year. I have repeatedly turned up at your office asking to see paperwork, but todate i have not seen any proof that you have applied for an eviction order. I have taken legal advice and i have been informed that it would not under any circumstances take over 9 months to serve an eviction order. You carried out the vetting on these tenants. Common sense tells me that you issue a bill with the outstanding payments and a final bill when the flat is empty. I would like to see copies of the correspondence from the courts. As you claim to have sent them on 3 occasions, via email. I have suggested using royal mail and you still haven't done that. I await copies of the court correspondence and a copy of the tenants rent agreement.


Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales89%97%£85,000£1,000,000
Lettings100%90%£600£3,200
Address

Aldermartin Baines & Cuthbert
179 Station RoadEdgware, Middlesex
HA8 7JX
020 8621 4000

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
Email
Latest Properties

No Property Found

No Property Found
Aldermartin Baines & Cuthbert Branches (View All 3)
Rental ...

Share On :  FacebookTwitter

5 Star Review

By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW7

4 Apr 2025
People found this helpful

We are very happy with ABC and especially Bradley is very professional and very organised which make our life easy. We have stressfree and we don’t have to do much as being taken care bye Bradley and his... Read Full Review

Comments (0)
Was this helpful?:
ABC services are super and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Charles'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA8

1 Apr 2025
People found this helpful0

ABC services are super and exceptional. They respond promptly to calls and manage tenants. They also provide excellent support... Read Full Review

Comments (0)
Was this helpful?:
Bradley ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Qais'
Services : Letting( As a Tenant )
Sold price : £2200
Would you recommend ? : Yes
Postcode : HA8

5 Mar 2025
People found this helpful0

In reality my first ever time I am renting through estate but Bradley what a man make it very easy me. Thanks you very much... Read Full Review

Comments (0)
Was this helpful?:
Great and efficient ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'J'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : HA8

10 Feb 2025
People found this helpful0

Bradley made our move to our home very smooth. His service was very efficient throughout. Thank... Read Full Review

Comments (0)
Was this helpful?:
We have worked with Bradley ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Nadia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8

9 Jan 2025
People found this helpful0

We have worked with Bradley since 2014 and he has always been very professional and... Read Full Review

Comments (0)
Was this helpful?:
Great experience. ...

Share On :  FacebookTwitter

5 Star Review

By : 'Diana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8

13 Dec 2024
People found this helpful0

Great experience. Professional and time effective. I'll definitely be using their services... Read Full Review

Comments (0)
Was this helpful?:
Smooth and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'KM'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : HA8

12 Dec 2024
People found this helpful0

I have had a smooth experience with ABC estates working very closely with Bradley. He has been very attentive with my concerns from start to finish from viewing the flat I am currently staying in, to resolving my concerns here, to moving out. Thank you for your help and assistance. For sure, when I ... Read Full Review

Comments (0)
Was this helpful?:
Appalling service DO NOT ...

Share On :  FacebookTwitter

1 Star Review
UserName

Bradley

By : 'Joanne'
Services : Letting( As a Owner )
Rent PCM : £1112
Would you recommend ? : No
Postcode : NW9

4 Sept 2024
People found this helpful0

Appalling service DO NOT USE Appalling service and no way near an acceptable service. This company has allowed tenants to remain in the property for over 12 months without paying rent! They have done nothing about seeking a possession order and have just allowed the tenants to live there... Read Full Review

Comments (2)
Was this helpful?:

By : ABC

6 Sept 2024

Dear Joan, Thank you for your review and we are sorry that you feel this way under these difficult circumstances. For clarity I want to explain our position on this matter. The tenant took...

Bradley is very professional ...

Share On :  FacebookTwitter

5 Star Review

By : 'Biju'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8

28 Aug 2024
People found this helpful0

Bradley is very professional & very helpful. He is made all the process very easy... Read Full Review

Comments (0)
Was this helpful?:
Bradley Brazier MARLA of ABC ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'sm'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8

7 Aug 2024
People found this helpful0

Bradley processed our application for a rental property in a very efficient manner which we had not experienced with other estate agents before. He is very helpful and professional in performing his duties, who shows understanding of client's needs. We are happy with our new home. ... Read Full Review

Comments (0)
Was this helpful?:
Professional and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Ludjona'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : NW9

7 Aug 2024
People found this helpful0

Bradley has been very professional, quick, helpful and efficient during the process of renting our new... Read Full Review

Comments (0)
Was this helpful?:
Sale ...

Share On :  FacebookTwitter

5 Star Review
UserName

stuart

By : 'Bernard'
Services : Sales( As a Buyer )
Sold price : £420000
Would you recommend ? : Yes
Postcode : HA8

30 Jul 2024
People found this helpful0

Thanks Stuart for you five star service, was a pleasure dealing with you, looking forward for many more future... Read Full Review

Comments (0)
Was this helpful?:
Bradley was helpful and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Bernard'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : HA8

24 Apr 2024
People found this helpful0

Bradley was helpful and efficient in negotiating with the tenant for renewing a... Read Full Review

Comments (0)
Was this helpful?:
Bradley gave amazing service ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Catalina'
Services : Letting( As a Tenant )
Rent PCM : £2650
Would you recommend ? : Yes
Postcode : HA9

11 Apr 2024
People found this helpful0

Bradley gave amazing service when we were looking for a new property. He made the whole process of renting very easy and straight forward, like I never experienced with any other agency in the past. Would definitely recommended to anyone looking for rent. Thanks for all the support and for doing... Read Full Review

Comments (0)
Was this helpful?:
Bradley was very professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Gabi'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : AL2

9 Apr 2024
People found this helpful0

Bradley was very professional and efficient in helping us sort all the relevant documents in order to be able to rent the property. He was very on top of it all and patient with us as first time... Read Full Review

Comments (0)
Was this helpful?:
Bradley has been very ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Damon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA8

5 Apr 2024
People found this helpful0

Bradley has been very efficient in finding us the dream tenant - we highly recommend... Read Full Review

Comments (0)
Was this helpful?:
Bradley was very helpful, ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Karolina'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : HA8

27 Feb 2024
People found this helpful1

Bradley was very helpful, understanding and... Read Full Review

Comments (0)
Was this helpful?:
Stuart has been ...

Share On :  FacebookTwitter

5 Star Review
UserName

stuart

By : 'DebM'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA8

26 Feb 2024
People found this helpful0

I instructed both Stuart of ABC as well as Foxtons as joint sole agents to sell my flat. Stuart brought me two offers and then sold the flat exceeding my expectations with a really strong sale price. He has been fantastic to deal with from start to finish. I would certainly instruct him again in... Read Full Review

Comments (0)
Was this helpful?:
Bradley was lovely and very ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Ramona'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA2

26 Feb 2024
People found this helpful1

Bradley was lovely and very open to giving details. Professional and well... Read Full Review

Comments (0)
Was this helpful?:
Very good and professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

Bradley

By : 'Esmaeil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8

13 Feb 2024
People found this helpful0

Very good and professional service provided by Bradley. Everything was done and checked on... Read Full Review

Comments (0)
Was this helpful?:
1 - 20 of 201 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure



Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Aldermartin Baines & Cuthbert, Edgware HA8 7JX