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Manchester, Salford M50

4.2/5, 272 Reviews
78% Recommended

93% letting valuation accuracy

83% letting fee satisfaction

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Specialising in Luxury Accommodation Nationwide With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or
you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
"Avoid X1 Lettings at All..."

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1 Star Review

By : 'Emily Smith'
Services : Letting(As a Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : M3

14 May 2024
People found this helpful1

Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars. My experience renting through X1 Lettings has been nothing short of a nightmare. From day one, I've been met with incompetence and negligence at every turn. Despite numerous attempts to address urgent concerns with the property, such as a broken bed, damaged furniture, and unusable appliances, I have been met with negligence and incompetence from the agency's staff. Moving into a dirty apartment I had to clean myself and a broken sofa they refuse to replace, are just a couple of the many issues to note, pictures below. Not only have I had to deal with four different property managers in under five months, but any concerns or issues I've raised have been consistently brushed aside or the one issue they did rectify took months. Their incompetency had also now had repercussions on me personally; despite my water bill supposedly being included in my rent, I've received multiple notices from United Utilities indicating my water bill is past due. Each time I've brought this up with the letting agents, they've simply told me to ignore it (17/01 was the first time I alerted them), promising to handle the matter. Yet here I am, months later, with a negative mark on my credit report as a result of their negligence. But the cherry on top of this disastrous experience has to be the state of the property itself. For the entirety of my tenancy, I've been stuck with a broken fridge. It took until my final month leasing with them for them to finally agree that it needed to be replaced. As a result, I've been forced to buy fresh food every day, only to have to discard it the same day due to lack of proper storage. The financial strain this has caused me is inexcusable and has been very problematic. They pass the blame onto others and refuse to take responsibility for their actions, blaming things on past employees who apparently leave after 1 week, this I don't believe should be impacting me, it's simply not my problem. It's clear that they prioritize their own convenience over the well-being of their tenants. Save yourself the headache and avoid X1 Lettings at all costs, I would not wish the situation they have put me in on anyone. Oh and since Friday (today is Tuesday) the building has no hot water and it won't do until the weekend at the earliest we have been told. Uninhabitable!


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    By : Chloe

    9 Sept 2024

    Hello, Thank you for bringing this to our attention, and we are sorry to hear your experience has not been up to standard. We would like to look into the statements made in your review further, therefore we encourage you to provide us with some further detailed feedback by contacting us via hello@X1salesandlettings.com. Kind regards, Chloe, Copywriter.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting93%83.00%£450£2,000
    Areas covered
    • M15
    • M4
    • M5
    • M6
    Address

    X1 Sales and Lettings
    Unit 1, Michigan Point Tower 1Salford, Greater Manchester
    M50 2HA
    0161 669 7070

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
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    Avoid X1 Sales and Lettings ...

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    1 Star Review

    By : 'Daniel'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M5

    14 Mar 2025
    People found this helpful

    Myself and a mate rented a flat from X1 Sales and Lettings in Salford a year and the experience from start to finish was absolutely terrible and everyone should avoid renting from them! I would rather rent and live in a Kennel than have any dealings with this agency again. During our tenancy, a... Read Full Review

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    I recently had the pleasure ...

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    5 Star Review
    UserName

    Ayomide

    By : 'Mubarak'
    Services : Letting( As a Tenant )
    Rent PCM : £1200
    Would you recommend ? : Yes
    Postcode : M5

    4 Dec 2024
    People found this helpful0

    I recently had the pleasure of working with Ayomide from X1 Letting, and I can't recommend her enough! From the very beginning, her professionalism stood out. She was attentive, responsive, and truly dedicated to helping me find the perfect apartment. Ayomide took the time to understand... Read Full Review

    Comments (0)
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    Nice ...

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    4 Star Review

    By : 'Taiwo'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : M50

    6 Sept 2024
    People found this helpful0

    I had a nice experience renting my 2 bed apartment through X1 Sales and Lettings. Marivic Georpe was incredibly helpful and responsive throughout the entire process. She was always available to answer my questions and address any concerns. The apartment itself was well-maintained and in a great... Read Full Review

    Comments (1)
    Was this helpful?:

    By : Chloe

    30 Sept 2024

    Hello Taiwo, Thank you for taking the time to leave us such fantastic feedback. We are thrilled to hear about your 5-star experience with X1, and we will make sure to pass on your comments!...

    Horrible experience of ...

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    1 Star Review

    By : 'Sam'
    Services : Letting( As a Tenant )
    Rent PCM : £995
    Would you recommend ? : No
    Postcode : M50

    30 Aug 2024
    People found this helpful0

    Horrible experience of tenancy with X1 lettings media city I am deeply disappointed with my experience renting from X1 Development Lettings. The communication was extremely poor from the moment I moved into the property. Emails went unanswered, and there was a complete lack of support throughout... Read Full Review


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    Comments (1)
    Was this helpful?:

    By : Chloe Carr

    9 Sept 2024

    Hello, Thank you for bringing this to our attention, and we are sorry to hear your experience has not been up to standard. We would like to look into the statements made in your review...

    Avoid X1 Lettings at All ...

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    1 Star Review

    By : 'Emily'
    Services : Letting( As a Tenant )
    Rent PCM : £925
    Would you recommend ? : No
    Postcode : M3

    14 May 2024
    People found this helpful1

    Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars. My experience renting through X1 Lettings has been nothing short of a nightmare. From day one, I've been met with incompetence and negligence at every turn. Despite numerous attempts to address urgent concerns with the... Read Full Review


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    Comments (1)
    Was this helpful?:

    By : Chloe

    9 Sept 2024

    Hello, Thank you for bringing this to our attention, and we are sorry to hear your experience has not been up to standard. We would like to look into the statements made in your review...

    Review of Account ...

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    5 Star Review

    By : 'Michael'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : M6

    8 Apr 2024
    People found this helpful0

    I can only speak for my experience dealing with Daniel Godlewski, i know i can be quite fussy and demanding but Daniel was so polite and super-fast in replying with all the correct details every time i had a question or query. Many thanks for all your assistance... Read Full Review

    Comments (1)
    Was this helpful?:

    By : Chloe

    8 Apr 2024

    Hello Michael, thanks for taking the time to leave us a 5-star review. We are happy to hear about your positive experience with X1 Sales & Lettings and will be sure to pass on your...

    Barely service, useless ...

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    1 Star Review

    By : 'mark'
    Services : Letting( As a Tenant )
    Rent PCM : £1000
    Would you recommend ? : No
    Postcode : M5

    23 Jan 2024
    People found this helpful2

    Barely service, useless email. I dont know why their staff almost never reply emails. I can bare room problems, but they always take months to solve my contract renewal, and tenant care account never reply me email. How they trainning their... Read Full Review

    Comments (1)
    Was this helpful?:

    By : Chloe

    24 Jan 2024

    Hi Mark, We are sorry to hear that your experience with X1 has led to a 1-star review. We are looking into your review, please can you email us at hello@x1management.com to discuss the statements ...

    Very disappointed with the ...

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    1 Star Review
    UserName

    Alana

    By : 'Maroon'
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : M1

    11 Sept 2023
    People found this helpful0

    Very disappointed with the way we have been treated. Always giving us false information and one employee give us different informations from each other. We spent 2 weeks trying to rent or at least know if they will let us to rent. We we're communicating with Alana and she never said a true... Read Full Review

    Comments (0)
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    Completely useless ...

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    1 Star Review

    By : 'Zeke'
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £1375
    Would you recommend ? : No
    Postcode : M50

    8 Sept 2023
    People found this helpful1

    Completely useless company! Never responds to emails. Those who answer the ohoen have no idea what to do. Managers always not available 3bweeks father signing a application I was still waiting for a response. Waste of my time and... Read Full Review

    Comments (0)
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    If I could vote 0 stars, I ...

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    1 Star Review

    By : 'Anna'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M4

    1 Sept 2023
    People found this helpful1

    If I could vote 0 stars, I would. The most incompetent, unprofessional letting agents I have ever comes across, and I've been renting for 10+ years. Beyond terrible at communication; if you have any queries or require any assistance good luck getting any kind of response from X1 - their... Read Full Review

    Comments (0)
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    Worst place I've ever ...

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    1 Star Review

    By : 'Anonymous'
    Services : Letting( As a Tenant )
    Rent PCM : £1200
    Would you recommend ? : No
    Postcode : M50

    29 Aug 2023
    People found this helpful0

    Worst place I've ever lived in ever. The management team are the worst and ignore your complaints I've spent past 9 months complaining about my neighbours who are constantly loud at stupid times I've given them proof and they still failed to do anything about it. I've been... Read Full Review

    Comments (0)
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    In terms of tech and ...

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    1 Star Review

    By : 'omar'
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £900
    Would you recommend ? : No
    Postcode : M50

    11 Jul 2023
    People found this helpful0

    Right from the get go being forced to complete the same form 10 times because they had created such an outdated inaccessible form that simply does not work on mobile phones (which the majority of people use in liu of a... Read Full Review

    Comments (0)
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    Quick, helpful and ...

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    5 Star Review

    By : 'Kia'
    Services : Letting( As a Tenant )
    Rent PCM : £1000
    Would you recommend ? : Yes
    Postcode : NE1

    7 Jul 2023
    People found this helpful0

    I had been struggling so much with finding a property and viewings but X1 were so helpful and kind and got back to me so quickly. Would highly... Read Full Review

    Comments (0)
    Was this helpful?:
    I want to show my gratitude ...

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    5 Star Review

    By : 'Eitai'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : M50

    10 May 2023
    People found this helpful0

    I want to show my gratitude to Shaun Ramage from X1 Lettings. Shaun was extremely helpful and professional when I needed to increase the monthly rental for my parking space. He was able to quickly and effectively communicate with the current tenant and get their approval for the new rental... Read Full Review

    Comments (0)
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    Tenancy take ...

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    5 Star Review
    UserName

    Chloe

    UserName

    Clare

    By : 'Katie'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : M16

    25 Nov 2022
    People found this helpful0

    Chloe and Clare were brilliant with helping me persuade the landlord to allow me to move out and have a new tenant take over. I’m so appreciative of how much effort and hard work they’ve put into doing this takeover for me. Chloe you’re wonderful - if I could give... Read Full Review

    Comments (1)
    Was this helpful?:

    By : Clare Hart

    25 Nov 2022

    Thank you Katie for your lovely review and the most beautiful flowers. We are pleased that we managed to come to an agreeable resolve for all parties involved. We wish you all the best for the...

    Louise Cheetham is a pleasure ...

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    5 Star Review
    UserName

    Louise

    By : 'Iain'
    Services : Letting( As a Owner )
    Rent PCM : £600
    Would you recommend ? : Yes
    Postcode : CM2

    24 Nov 2022
    People found this helpful0

    Louise Cheetham is a pleasure to deal with. She responds to my emails and is quick to reply to any query I may have. She and the other members of the X1 team have always been polite, efficient and... Read Full Review

    Comments (0)
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    We are very delighted with ...

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    4 Star Review

    By : 'Ramzi'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : M14

    12 Oct 2022
    People found this helpful0

    We are very delighted with the X1 services extended to us on our Manchester property through Miss Eleanor Leaver. A very responsive and professional agent indeed who reflects the high standards of... Read Full Review

    Comments (0)
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    Unlawful deposit ...

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    1 Star Review
    UserName

    Polly

    By : 'lauren'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M4

    9 Sept 2022
    People found this helpful0

    The x1 manchester team have unlawfully deducted money from our deposit for things broken when we moved in as proven in the inventory report which they provided. Issue has been raised with DPS and we have emailed the X1 team who have ignored our last 8 emails. The team members who have been ignoring ... Read Full Review

    Comments (1)
    Was this helpful?:

    By : X1 Lettings

    26 Sept 2022

    Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1 and we appreciate your...

    Sarah Webster is so far the ...

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    5 Star Review

    By : 'Mag'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : M16

    16 Aug 2022
    People found this helpful0

    Sarah Webster is so far the best property agent that I have ever met in UK. She is very professional, patient and efficient when dealing with all letting matters for my property in Manchester. Because of her good work, I have decided to stay with X1 lettings for the second... Read Full Review

    Comments (0)
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    Very good personal service ...

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    5 Star Review

    By : 'Man'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : M16

    1 Aug 2022
    People found this helpful0

    Very good personal service from Sarah at X1 Lettings. She always provides a quick response and really helpful to all the problem in my case. I hope she will keep doing that well in the coming future. Many thanks... Read Full Review

    Comments (1)
    Was this helpful?:

    By : X1 Lettings

    2 Aug 2022

    Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share...

    1 - 20 of 272 items
    Tenant Fees
    Tenant
    Overall Fees

    Residentials PERMITTED PAYMENTS * NO holding fee required * Reposit available capped at one weeks rent * One months deposit entered into government protected scheme (DPS) otherwise. * Pets allowed for an additional rent of £25pcm (approval from Landlord required) * Payment of up to £50 if you want to change the tenancy agreement * Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate. * Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes. Students PERMITTED PAYMENTS * NO holding fee required * Reposit available capped at one weeks rent * £300 deposit entered into government protected scheme (DPS) otherwise. * Pets allowed for an additional rent of £25pcm (approval from Landlord required) * Payment of up to £50 if you want to change the tenancy agreement *

    Last Updated On 04/06/2019, 12:40 PM by 0

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    No procedure set.

    Last updated at 11/25/2016, 7:38:08 AM by allAgents

    Awards won by X1 Sales and Lettings, Salford M50 2HA