The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.9/5, 135 Reviews
74% Recommended
100% sales valuation accuracy
80% sales fee satisfaction

Jennifer
By : 'Jo'
Services : Letting(Property Management)
Would you recommend ? : Yes
Postcode : BN2
coapt reviews Tripadvisor Trustpilot Shopping Videos Images News Books Maps Flights All filters Coapt 4.1 (557) Apartment letting agency in Brighton and Hove, England ‧ Open OverviewReviewsPhotosServicesAbout Reviews from the web allAgents 4/5 131 reviews GetAgent 3/5 47 reviews Google review summary Reviews aren't verified 4.1 (557) Reviews All landlord64 letting agency27 tenancy27 university15 +6 Sort by Most relevant Newest Highest Lowest Joanna Gormley 5 reviews just now NEW I never usually leave a review but I feel I need to let people know how good these guys are. I have been a neighbour next door to a coapt property for years. When ever we have needed to do any work on our garden it was all ways really …More Hannah 1 review·9 photos 2 days ago NEW If you are a student, or the parent of one, please please PLEASE do not rent with this agency. …More +6 1 James Castell 7 reviews·4 photos 3 days ago NEW Fantastic company to deal with. Always putting their customers first by ensuring the properties they rent are in the best possible condition. You'll always be greeted with a smile when you walk into their lovely modern office, and they will …More 4 Louise Skinner 4 reviews 3 days ago NEW Zoe is our account manager at coapt and has been letting out our families portfolio and sourcing our tenants for the last three years. We have found the whole team to be very helpful to us and also we hear great feedback from our tenants about how friendly they all are. Thank you Coapt! 4 Coapt (owner) 2 days ago We greatly appreciate your continued trust in Coapt and the kind words about Zoe and our team. We're delighted to hear that both you and your tenants have had positive experiences with us. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for your ongoing partnership and support! allAgents https://www.allagents.co.uk › coapt.... Read Customer Reviews of Coapt Coapt: 100% Valuation Accuracy, 75% Recommend, 100% Fee Satisfaction. Read the latest review - 'Systematic exploitation of students. Worst qu. 4.0 (131) GetAgent.co.uk https://www.getagent.co.uk › branch CoApt - Brighton | Reviews & Performance See how CoApt - Brighton perform, how quickly they sell properties how close they get to asking price, what customers think and what they charge. 3.0 (47) allAgents https://www.allagents.co.uk › review Coapt Review by student, “brightons worst letting agent” 2019- ... 11 Jan 2019 — At the end of our tenancy they conjured up over £600 in 'fees' they took from our deposit. We left the property pristine, but still they charged ... 4.0 (133) Trustpilot https://uk.trustpilot.com › review Coapt Reviews | Read Customer Service Reviews of www.coapt.co.uk 4 people have already reviewed Coapt. Read about their experiences and share your own! 2.9 (4) Coapt https://www.coapt.co.uk › students Our journey 8 Dec 2017 — We waded through the reviews, we role played the awkward conversations we've had, and we plotted our route forward. Our business is changing ... WhichPad https://whichpad.com › listing › coa... Coapt: Student & Property Sales – Student Reviews On Letting Agents COAPT staff are horrible and rude in my experience. Many times I have found myself being shouted at and told of like I'm a child. This is in response to me and ... Glassdoor https://www.glassdoor.co.uk › Coap... Coapt (UK) Reviews: What Is It Like to Work ... The company has a fantastic feel to it, with a really friendly and supportive team, and huge opportunity to expand knowledge and develop professionally. There ... 4.8 (9) Glassdoor https://www.glassdoor.co.uk › Wor... Working at Coapt (UK) What is it really like to work at Coapt (UK)? What do employees say about pay and career opportunities? Discover anonymous reviews now! 4.8 (9) Facebook https://m.facebook.com › ... › Videos We love hearing your feedback here at Coapt. Here are some of our recent ... 0:08 UPLOADED BY: Coapt POSTED: 1 Jul 2021 Indeed https://uk.indeed.com › cmp › Coapt Coapt Careers and Employment Find out what works well at Coapt from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. People also search for Coapt reviews trustpilot Coapt reviews tripadvisor Joanna Gormley 5 reviews just now NEW I never usually leave a review but I feel I need to let people know how good these guys are. I have been a neighbour next door to a coapt property for years. When ever we have needed to do any work on our garden it was all ways really straight forward and really good communication, last year we had fencing put up and needed permission to access there garden. When contacting co apt we spoke with a wonderful lady called Jenny Bourner who leased with the owner and got the ok really quickly it was all so much easier than anticipated. 10 out of 10
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 80.00% | £330,000 | £355,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 68 | 2 | 24 | 30 | 2 | 0 | 3 | 0 | 3 | 3 |
Coapt
108a Lewes Road, Brighton, Brighton and Hove
BN2 4AE
01273 645797



By : 'Zoe'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £2500
Would you recommend ? : No
Postcode : BN1
These agents are absolutely terrible and treat their tenants appallingly. My son rented a house through them. The sofas and carpets were flea-infested and there was extensive mould everywhere. Nothing worked properly and the furniture was of the poorest quality imaginable. None of it was fit for ... Read Full Review

By : 'Jo'
Branch : Brighton, 108a Lewes Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : BN2
coapt reviews Tripadvisor Trustpilot Shopping Videos Images News Books Maps Flights All filters Coapt 4.1 (557) Apartment letting agency in Brighton and Hove, England ‧ Open OverviewReviewsPhotosServicesAbout Reviews from the web allAgents 4/5 131 reviews GetAgent 3/5 47 ... Read Full Review
By : 'Andy'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : BN2
Avoid at all costs. Our experience was the same as many below - they let really poor quality accommodation, showed no interest in helping with any of the many issues from mould to poor heating and then charged through the nose for cleaning and repairs even though we cleaned the place top to bottom ... Read Full Review
By : 'Giles'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
Systematic exploitation of students. Worst quality at highest prices. Mould mushrooms and damp not sorted out in my daughter's room. House was a tip when moving in. Now seeking to retain large amount of deposit on no valid basis. Whoever you choose DO NOT use this ... Read Full Review
By : Verity Naylor
2 Oct 2023My whole tenancy was a nightmare, the property had (and probably still has) continuing issues that were not fixed properly, Coapt would send maintenance out only for them to look around for a few...
By : 'Eliza'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN5
I am currently renting a property that is being sold by my landlord, under Coapt. So far I have been very flexible with every viewing booked, have worked my work around it, taken myself and my two kids out of the house. There have been a couple of times that a viewing has been booked, I've ... Read Full Review
By : 'dgd'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Owner)
Rent PCM : £1300
Would you recommend ? : No
Postcode : BN1
worst letting agent I have used as a landlord never again- allegedly- I feel like I was not listening to and the tenants they put in were not checked as I would have ... Read Full Review
By : Brighton Homes
22 Nov 2023Dear Landlord we are sorry to hear about your bad experience as a landlord, We at Brighton Homes, would be delighted to let & manage your property and our staff have all been with us since we...
By : 'Alison'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N11
Attention All students. Please avoid this letting agency at all costs. They will keep 90% of your deposit, while leasing you a sub standard accomodation. They think because you are a student they can treat you however they wish. If you are silly enough to lease from this agency, please do yourself ... Read Full Review


By : 'Gabriella'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £2253
Would you recommend ? : No
Postcode : BN2
I wouldn't recommend Coapt to ANY student. In the case of my daughter - they did absolutely nothing to assist the students to get a refund of their paid deposits. They charged the students for things which were already a problem/broken when they moved in to the house. The house was in a ... Read Full Review


By : 'Gabriella'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £2253
Would you recommend ? : No
Postcode : BN2
do not use Coapt! ANY other agent will be better than these guys who basically steals students money. Really tasteless the whole process we dealt with them. And ... Read Full Review

By : 'Natasha'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Owner)
Rent PCM : £3500
Would you recommend ? : Yes
Postcode : BN1
Zoe and her team have worked tirelessy and in such a positive matter to let our properties and to resolve any maintenance issues. Great job, thank ... Read Full Review
By : 'whitney?'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
Do not go with these people! They will are unhelpful, lazy and money orientated. We have put in multiple formal complaints and had to see advice from Citizens ... Read Full Review

By : 'Katie'
Branch : Brighton, 108a Lewes Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BN2
Very helpful and knowledgeable! Lovely 2 ladies Alice and her colleague, loved the houses and were very friendly. Couldn't of done anymore to ... Read Full Review
By : 'Jack'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £1785
Would you recommend ? : No
Postcode : BN1
I've lived in my current rental property for 2 months, made extremely clear i'd be occupying the property for 2-3 years if everything works properly (It doesnt and i've only lived here momentarily so cannot even tell!) and Coapt will not leave me alone and keep dumping viewings on ... Read Full Review

By : 'Emily'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : BN2
Avoid like the plague !! Sales teams will say anything to get you to sign a contract, anything they say, get in writing because it's most likely false. Phone lines aren't recorded just leaving a further gap for dodgy practises. Was advised as a student, I should have got legal ... Read Full Review

By : 'Natascia'
Branch : Brighton, 108a Lewes Road
Services : Sales (As a Vendor)
Sold price : £355000
Would you recommend ? : Yes
Postcode : BN2
We used Syd and the team at Coapt to sell our property. Given the complexity of the sale it was seamless and most importantly stress free. Syd has sound knowledge of the area and was able to give good pre-sale advice. His evaluation was spot on and realistic. They generated a lot of interest in a ... Read Full Review
By : 'Val'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BN2
As landlords we paid Co Apt £1,200. We asked for a group of 4 students, they upset our current students by turning up unannounced and without consulting us they got 3 students and 1 professional. We had to chase them at every stage for over a month and we personally turned away 4 groups ... Read Full Review


By : 'sophie'
Branch : Brighton, 108a Lewes Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BN2
Bronte and Martha were incredibly helpful and kind to us when looking for a house, they were able to answer all questions with great insight and we can’t thank them enough for helping us find a great home that suits all of us! Really grateful they were the one helping us out ... Read Full Review

By : 'Ashley'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN2
For 10 years Coapt have been managing our properties and very happy with their service. Particularly appreciate Kayleigh Beal for her amazing efficiency and professionalism whenever I need ... Read Full Review

By : 'YounesC'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2
We had a very informative and nice agent called Martha who gave us all the information we were looking for, gave us a good tour of the property and showed all of the features that the property had to offer. She was also very ... Read Full Review

By : 'Ernest'
Branch : Brighton, 108a Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2
Martha was very kind and helpful, she gave us all the information needed and excellent at representing the house which important skills for this ... Read Full Review
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Last updated at 12/13/2017, 8:00:04 AM by allAgents