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Winton, Bournemouth, BH9
4.3/5, 152 Reviews
84% Recommended
100% sales valuation accuracy
97% letting valuation accuracy
95% sales fee satisfaction
89% letting fee satisfaction
The Bournemouth office is a family owned business based in the Winton Banks area of the Town. The office location is high profile and attracts a great deal of passing trade and recognition.
The owners of the business Jeff Thomas, daughter Lisa and son Jonathon play an integral role in the day to day running of th
e company. They combine exceptional management and organisational skills with an in-depth knowledge of how to deliver an advanced property service. Our team is focused on delivering a dedicated and complete service for all aspects of moving home. We also specialize in Lettings and manage hundreds of both residential and student properties at our Property Management Centre (open 24\/7) providing and unrivalled service to both Landlords and Tenants. We can also assist new and existing Landlords with buying and selling Properties.
Some key features of our service include:
• In recognition of the advanced service provisions offered to clients, Enfields won Silver for the Best Single Office in the South West of England at the recent Estate Agency of the Year Awards 2013.
•Winners of the Silver and Bronze Award for our exceptional lettings service and a Silver Award for New Homes.
•Links to all major property portals i.e Rightmove, Property Finder, Find a Property.com, Primelocation, Zoopla, Globrix and many others
•Exceptional property particulars
•Floor plans on every property
•Property editorials
•Local and national advertising
•Open 7 days a week for viewings with longer opening hours
•Accompanied viewings
•Feedback after every viewing
•Weekly Marketing reviews
•Access to your property profile 24 hours a day by way of a unique PIN number linked to your property
•Personal sales progression
•Dedicated Property Management Centre (24 hour hotline)
•In-House Independent Financial Advisor
•Proactive approach to achieve the best results for our customers
If you have any questions regarding the services we offer, wish to book a market appraisal of your property or wish to register as an applicant for sales of lettings please contact us.
"I feel bad for the tenants..."
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1 Star Review
By : 'Rory'
Services : Letting(As a Tenant)
Rent PCM : £1025
Would you recommend ? : No
Postcode : BH2
People found this helpful2
I feel bad for the tenants that moved into the flat I had with Enfields Estate Agents Bournemouth, or any property with them. Firstly, they used photos for the listings that were at least 5+ years old at the time (2019) and then used them AGAIN after my tenancy (2023), the flat didn't even have the same front door, no representative of the condition of the flat at all. When I moved into my flat there was mould in the kitchen and bathroom, the oven didn't work, the washing machine didn't work, the paint was wet on the walls, blood stains on the mattresses, doors hanging off hinges, the furniture deteriorating, everything smelt of mildew. At no point did I receive a discount for the faulty appliances or state of disrepair, nor one during the global pandemic. After 3.5 years, where every maintenance issue was bodged, a seemingly bogus EICR report made, various serious fire safety issues, a complete indifference from the agents to the wellbeing of the tenant, and Enfields upping the rent I decided enough was enough. They then lied to me about the end of the tenancy process, saying I had to move out at the end of the rental month (it was actually simply 1 month after the day I gave notice), then despite requests for the check-out, they sent me no details about deductions or the check-out report. After weeks of nothing, I had to pay a solicitor to witness a statutory declaration form to force them to send the details. They eventually sent them 6 weeks after the end of the tenancy, a day before it would have been returned, and 15 days past the deadline for deductions as written in the tenancy agreement (clause 6.5). And to top it off, they then went on to claim £1300 (more than the deposit) worth of clearly unsubstantiated deductions, things clearly shown to have been defective in the check-in, which was made 3.5 years ago! So, I had to spend even more time putting together all my evidence for the DPS, and now have to wait for another month to get processed and returned to me, which it undoubtedly will eventually. An absolute joke, if you want an Agency that will look after your property or the tenant, go elsewhere.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £124,000 | £600,000 |
| Lettings | 97% | 89% | £350 | £3,000 |
Areas covered
- BH1
- BH10
- BH11
- BH2
- BH8
- BH9
Address
Enfields Estate Agents
383 Wimborne Road, Bournemouth, Dorset
BH9 2AQ
01202 635870
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Great team - very ...
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5 Star Review
By : 'Nicki'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E12
People found this helpful0
We have been with Enfields for some years now, and they support us with our buy-to-let properties. The team at the Winton branch respond quickly whenever problems arise. They build up good relations with all the tenants by resolving any issues quickly and efficiently. They are good at keeping... Read Full Review
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STUDENTS ...
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1 Star Review
By : 'Karen'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH9
People found this helpful0
It your son or daughter is a student please tell them to beware before renting from Enfields. If you want to be left without hot water and heating for weeks in the middle of December, if you want to live in a house with mice and lots of problems that Enfields refused to help with rent from them. If ... Read Full Review
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My experience with Enfields ...
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5 Star Review
By : 'Ana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BH1
People found this helpful0
My experience with Enfields Real Estate Agency was exceptional, thanks to their agent, Bethany. Her professionalism, efficiency, and kindness set a high standard for real estate service. Bethany's prompt and transparent communication, along with her problem-solving skills, ensured a smooth ... Read Full Review
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I can thoroughly recommend ...
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5 Star Review
Jack
By : 'Gill'
Services : Sales( As a Vendor )
Sold price : £282000
Would you recommend ? : Yes
Postcode : BH11
People found this helpful0
I can thoroughly recommend Enfields Winton branch for their expertise, service and advice, all delivered in a friendly and approachable manner. I would not hesitate to use them again in the... Read Full Review
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Helpful and easy to ...
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5 Star Review
By : 'Yvonne'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : BH3
People found this helpful0
Helpful and easy to communicate progress on the sale of the property. I would recommend to a friend. Both Jack & Rachael were very supportive as I was not able to be at the property most of the... Read Full Review
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I feel bad for the tenants ...
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1 Star Review
By : 'Rory'
Services : Letting( As a Tenant )
Rent PCM : £1025
Would you recommend ? : No
Postcode : BH2
People found this helpful2
I feel bad for the tenants that moved into the flat I had with Enfields Estate Agents Bournemouth, or any property with them. Firstly, they used photos for the listings that were at least 5+ years old at the time (2019) and then used them AGAIN after my tenancy (2023), the flat didn't even... Read Full Review
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Amy showed us around several ...
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5 Star Review
Amy
By : 'Damian'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BH10
People found this helpful0
Amy showed us around several properties and gave us enough time to look around. Was a really good experience and we are continuing with... Read Full Review
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Amy ...
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5 Star Review
Amy
By : 'Jacob'
Services : Letting( As a Tenant )
Rent PCM : £2560
Would you recommend ? : Yes
Postcode : BH9
People found this helpful0
Great experience with Amy at winton Enfields. Found us the perfect student property and great with communication and updates. Understood our requirements and... Read Full Review
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Amy was fantastic when ...
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5 Star Review
Amy
By : 'Kylie'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : BH9
People found this helpful0
Amy was fantastic when helping us with our house viewings, she was very polite and helpful when answering any questions we had. She booked us appropriate properties that met our requirements and expectations and helped us to find our perfect property for next... Read Full Review
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Amy helped us find student ...
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5 Star Review
Amy
By : 'Hannah'
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : BH10
People found this helpful0
Amy helped us find student accommodation and provided great communication along the way. We were able to view houses quickly and... Read Full Review
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I used Enfields for the first ...
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5 Star Review
Amy
By : 'Helen'
Services : Letting( As a Owner )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : BH9
People found this helpful0
I used Enfields for the first time last year to find student tenants for my properties. With their efficiency and regular updates I was happy to use them again this year. They increased my rent in line with current rates increasing yield. All staff are friendly and willing. Amy dealt with the ... Read Full Review
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Used Enfield for managing ...
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5 Star Review
By : 'Steve'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BH10
People found this helpful0
I used Enfield for managing a property for a number of years, and eventually selling it. On both counts they did a great job, and I would recommend them for either... Read Full Review
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Enfields has assisted me in ...
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5 Star Review
Amy
By : 'Colin'
Services : Sales( As a Buyer )
Sold price : £360000
Would you recommend ? : Yes
Postcode : BH9
People found this helpful0
Enfields has assisted me in buying 3 properties in Bournemouth and work with me to let them. They have outstanding staff supporting the house purchase (big shout to Amy and Hugo) and a brilliant back team assisting with all the letting administration (Hannah is fantastic). Enfields are the choice ... Read Full Review
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So far we’ve had a ...
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5 Star Review
Hugo
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : BH9
People found this helpful0
So far we’ve had a really positive experience, as a group of students stress is through the roof without havi mg to worry without housing. Hugo has been really helpful and friendly, our experience with enfields has been nothing but... Read Full Review
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I decided to get in contact ...
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5 Star Review
Jack
By : 'Jase'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BH14
People found this helpful0
I decided to get in contact with Enfields and as somebody moving from the London area, I was originally apprehensive on moving to a new location. Jack was very informative and kept in contact from start to finish ensuring the whole process went smoothly. A big thank you to Jack and all of... Read Full Review
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Happy ...
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5 Star Review
Amy
By : 'Olivia'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BH9
People found this helpful0
After speaking to Amy and discussing my requirements, she was positive and encouraging therefore I was delighted that within 48 hours I got a call from her with a property that met all my needs. After visiting the property we proceeded to put a deposit down- I felt I was listened... Read Full Review
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Enfields - ...
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5 Star Review
Jonathon
Lisa
By : 'Guy'
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : BH2
People found this helpful0
Every aspect of our sale was professionally handled with care and exemplary dexterity. The experience and skill of Jonathon in nursing through the difficult bits of the transaction was masterful. Enfield's deserve to continue as Bournemouth's leading estate agent because they are... Read Full Review
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we had Amy as our letting ...
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5 Star Review
Amy
By : 'Tiree'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BH1
People found this helpful0
we had Amy as our letting agent and she was so helpful and gave us all the information we needed before going ahead with our property. So kind and even arranged a viewing that was more suited for us and in a better location that was a lot better for what we... Read Full Review
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Sold my flat through Enfields ...
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5 Star Review
Greg
By : 'Jackie'
Services : Sales( As a Vendor )
Sold price : £258000
Would you recommend ? : Yes
Postcode : BH3
People found this helpful0
Sold my flat through Enfields and the whole process from valuation , viewing to completion was great thanks to the Jessica Butler and Greg Blackman for their superb... Read Full Review
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Student Accommodation ...
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5 Star Review
Amy
By : 'M'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : BH10
People found this helpful0
Our 18 daughter is moving to Bournemouth as part of an apprenticeship degree. Not knowing the areas Amy from Enfields showed us found some options and went out of her way to show a property that wasn’t on the itinerary but was perfect. Thanks for your help - a relived... Read Full Review
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