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5/5, 97 Reviews
96% Recommended
97% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
David
Matthew
By : 'Matt'
Services : Sales(As a Vendor)
Sold price : £380000
Would you recommend ? : Yes
Postcode : PO15
Dealing with Bernards Fareham has been a breath of fresh air - an open, honest, proactive and very knowledgeable team headed up by David. Nothing short of a detailed review would do justice to the quality of their work and service, so here we go: We knew about Bernards before going on the market, but to be honest at the time they just seemed to be some small unknown estate agent, which we assumed would not have the experience, knowledge or reach of the established ones. However, after a few months on the market with our previous agent it simply felt like no progress was being made despite all our best efforts to make the property look as pristine as possible, we never had any proper feedback, viewings were rare and all we got were useless stock excuses on the rare occasion we had contact with them. So, with Bernards fresh in mind from a recent marketing letter we decided "fine, let's see if you can do better", not expecting too much. Within minutes of phoning up to book a valuation Gemma had already hand delivered a full info brochure, which was the first detail to really impress us, as it showed Bernards are proactive - and that is probably the best single word I could use to sum up the whole experience. Bernards Fareham are not content with simply sitting back and letting viewings come to them, as other agents seem to, the team (and David in particular) pull out all the stops to get your property in view of as many people as possible. David's knowledge of the area is encyclopedic, he knows seemingly every house on the market and every potential buyer, putting that knowledge to great use to bring in people that would otherwise never know about your property. At the valuation he gave us open and honest feedback, adjusted the contract to suit our specific needs, told us about the many ways he could improve the way our property was presented for sale to make it more desirable without making any notable changes or dropping the price, and gave us a firm promise of a quick move as long as we trusted him and left it all in their hands (which was very appreciated as, quite frankly, you expect to be paying an estate agent to handle everything about selling your house for you). David's sales skills are in another league too, never before have I met any estate agent who puts in so much thought and effort to present the house in the best possible light, to tailor the viewing to the potential buyer so that they can imagine themselves living there, to learn from any negative feedback about the house so that changes can be made to avoid that ever popping up again. The one time we did have a problem after a viewing instead of just a generic phone apology David rushed around in person to address and solve it immediately, it was a small gesture but it really did feel like customer satisfaction was the absolute priority. And the end result is that in just over a week we'd had more interest than in months with the prior agent, as well as offers at and above our asking price. Special shoutouts as well go to Gemma for being a great point of contact in the office, and Matthew the photographer, whose photos did a fantastic job of highlighting all the best points of the property.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 97% | 100% | £110,000 | £925,000 |
Lettings | 100% | 99% | £700 | £1,100 |
Bernards Estate Agents
79 High Street, Fareham, Hampshire
PO16 7AX
01329756500
Toby
Chris
By : 'Charlotte'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : PO16
We sold through Bernard's Waterlooville in December 2020 and they were such an attentive, efficient and supportive team, me and my husband were delighted to hear that a lot of the same people had moved to the Fareham branch so we could deal with them all over again with our new house move this ... Read Full Review
David
Gemma
By : 'Charlie'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : PO17
Through no fault of the Estate Agent our original sale fell through at an advanced stage. David and Gemma worked tirelessly to ensure we eventually got a good result and price for our property whilst battling very challenging market conditions. I would highly recommend this Estate Agent and would... Read Full Review
David
Gemma
By : 'Dianne'
Services : Other
Would you recommend ? : No
Postcode : PO15
Very pleased with the way they have advertised our property. They have always kept us informed not only the interest in our property but also what is happening in the market. They are open to any suggestions that we might have and we like the way they have altered photos on line. They are all very... Read Full Review
Gemma
By : 'Samantha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO6
I received a wonderful service from Gemma, Dave & Chris on my recent contact with them regarding a viewing on a property. Nothing was too much hassle. I will definitely be recommending them. Thank you once again & wishing you all a very Happy New... Read Full Review
David
Vicky
By : 'Rebecca'
Services : Other
Would you recommend ? : Yes
Postcode : PO16
I initially spoke with David. David was extremely helpful, and had a great attitude! He was friendly, funny and chatty and I felt like he got to know me as a buyer during the very first conversation. He gave great advice straight off the bat and immediately told me the best way to proceed which was ... Read Full Review
Gemma
David
By : 'Jayne'
Services : Sales( As a Vendor )
Sold price : £565000
Would you recommend ? : Yes
Postcode : PO12
What can I say….Amazing!!! David and Gemma were absolutely brilliant with every aspect of my sale. The process was difficult following the loss of my partner, it was a difficult decision for me, but they walked me through the whole process with kid gloves. They offered support when I... Read Full Review
David
By : 'Alex'
Services : Sales( As a Vendor )
Sold price : £295
Would you recommend ? : Yes
Postcode : PO16
David found me a buyer after only 2 viewings. Kept me updated... Read Full Review
David
Chris
By : 'Suzanne'
Services : Sales( As a Vendor )
Sold price : £377500
Would you recommend ? : Yes
Postcode : PO14
A friendly positive and professional attitude, good at putting me at ease and felt able to have a relaxed conversation on property options and give advice, when required. David and Chris were always happy to listen, important to me, and I felt they had time for me, whatever the... Read Full Review
Gemma
By : 'Jayne'
Services : Letting( Admin )
Would you recommend ? : No
Postcode : PO16
Gemma excellent what can I say I instructed Gemma to sell my property and from our first meeting outstanding person friendly happy and made me laugh . Gemma has a natural talent to make people feel comfortable and to know this lady will make sure everything is taken care off. Gemma has made my... Read Full Review
Vicky
By : 'JADE'
Services : Mortgages
Would you recommend ? : Yes
Postcode : PO16
Really helpful and caring service provided. Always on hand to answer any questions. Would highly... Read Full Review
Gemma
David
By : 'Natalie'
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : Yes
Postcode : PO14
Couldn’t have had a better experience with Gemma and David, 8 weeks between offer being accepted and completion on our first home! They kept us informed throughout and were extremely attentive . Would 100% use in the... Read Full Review
Gemma
David
By : 'McCulloch'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : PO14
The whole experience has been really good. Gemma (and David) have provided an excellent service with the sale and purchase. It's been easy to contact Bernard's, and any information we required has been provided quickly. I would be pleased to both use Bernard's and to recommend... Read Full Review
David
Vicky
By : 'Daniel'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG28
My partner and I were looking for a house and the team at Bernards were polite, patient, and incredibly helpful in helping us find a home. They have been quick to reply and happy to assist with any queries we've had about the process - including moving very quickly to fit in extra viewings... Read Full Review
David
Vicky
By : 'Emily'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO17
Thank you to David and Vicky for making the house buying process as simple and hassle-free as possible! There's been so much information to take in, and we've certainly had a lot of questions, but your patience and advice has been absolutely... Read Full Review
Gemma
By : 'Jack'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO5
We are now relocating after a long term tenency with Bernard's we would like to say a massive thank you to the team who have looked after us over the years. We have loved our time at the property and found your service, 1st class and all the people we have met or correspond with to be... Read Full Review
Luke
By : 'Ashley'
Services : Mortgages
Would you recommend ? : Yes
Postcode : PO16
When my husband and I came to do our remortgage, given todays market, we were unsure what to expect. However Luke put our minds at ease from our first meeting and found an offer that worked for us. He really listened to wheat we were looking for and factored this into our remortgage offer. Would... Read Full Review
Gemma
Martin
By : 'James'
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : Yes
Postcode : PO16
Our estate agent that we worked with was Gemma Thomas and I don’t have a bad word to say about her. She was punctual and informative when she showed us around the property, she was quick and accurate when responding to queries and questions, she was always on the end of the phone and... Read Full Review
David
Gemma
By : 'Don'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : PO15
David Morgan was excellent throughout the process and always helpful with his expert knowledge of the property market. David’s friendly communication skills and expertise from the first contact made the listing and sale a breeze. David allowed us to be involved at every stage working as ... Read Full Review
David
Gemma
By : 'Charlie'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : PO17
We were originally with another Agent and decided to take the house off the Market. David had contacted us several times even though we weren’t listed with Bernard’s. His passion, knowledge and enthusiasm was infectious and we decided to launch again. It was a great decision.... Read Full Review
Gemma
By : 'Ian'
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : Yes
Postcode : PO16
Thank you so much to Bernards Estate Agents in Fareham as I received a first class service indeed, Kept informed with updates all the way from the friendly staff & amazingly completed in just 39 days... Read Full Review
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Last updated at 9/5/2022, 3:46:10 AM by allAgents