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ARQ Homes

4.8/5, 42 Reviews
90% Recommended

100% sales valuation accuracy

90% letting valuation accuracy

97% sales fee satisfaction

97% letting fee satisfaction

Contact Us
Our office is ideally located in the heart of East Ham opposite the iconic 1903 dated Town hall buildings. We are so easy to find as all local buses stop on the junction of where High Street North meets High Street South, this guarantees that we have regular footfall of applicants delivered to our doorstep. At ARQ
Homes we have over 80 years combined experience so we can assure you the highest level of client care.
"Living next to an ARQ..."

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1 Star Review
UserName

Abdul

UserName

Hamad

By : 'Janet'
Services : Property Management()
Would you recommend ? : No
Postcode : RM13

18 Oct 2022
People found this helpful0

Living next to an ARQ property, I've had to put up with rubbish in the front garden twice since the tenants moved out a couple of weeks ago. The first time it took 3 calls from myself and other neighbours plus the threat of complaint before they removed the rubbish. The 2nd lot of rubbish, I emailed on Saturday and it's Tuesday even and the rubbish is still there. When I called I was told nobody could deal with the complaint till Thursday.


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    By : Rafiq

    24 Oct 2022

    Hi Janet, as the lettings manager for ARQ Homes I have now completed my investigation related to your complaint. Firstly my sincere apologies for the inconvenience caused to you as the neighbour of this property by the rubbish left in the front of this property. Unfortunately, we don’t have inhouse removals so we rely on third party companies. The maintenance company used was instructed to remove all rubbish and dispose of too, and not to be left on the front. I have attached below a log of events for your perusal. 28/09/2022 property became empty. 03/10/2022 remedial works to the property were instructed to a maintenance company to carry out (which included the safe removal and disposal of any items needed). 05/10/2022 we were advised towards the end of the day all works have been completed. 06/10/2022 we reported to the maintenance company that rubbish was left in the front garden and not removed as agreed. 07/10/2022 a complaint was raised to the maintenance company that they did not remove the rubbish and instead left it in the front garden. 09/10/2022 landlord visited and confirmed rubbish was still there and has spread due to foxes. 10/10/2022 we escalated the complaint to the maintenance company in the morning. 10/10/2022 we were sent an image with no rubbish on the front at 3pm. 13/10/2022 keys were collected from our office to complete a few outstanding jobs which the maintenance company did not complete previously. 18/10/2022 it was bought to our attention via your review that rubbish again has been left in the front and not removed as instructed and agreed. 18/10/2022 another complaint was raised about this. 19/10/2022 complaint was escalated. 19/10/2022 we were sent images of the rubbish being removed. Kind Regards, Rafiq


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100%97%£307,000£565,000
    Lettings90%97%£1,250£1,800
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    90401616033
    Areas covered
    • Barking & Dagenham
    • E12
    • E13
    • E15
    • E16
    • E6
    • E7
    • IG1
    • Newham
    • RM10
    • RM8
    • RM9
    • Waltham Forest
    Address

    ARQ Homes
    355-357 Barking RoadLondon, Greater London
    E6 1LA
    0208 472 0011

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:30 - 17:30
    2. 09:30 - 17:30
    3. 09:30 - 17:30
    4. 09:30 - 17:30
    5. 09:30 - 17:30
    6. 10:00 - 16:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

    No Property Found

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    Nice guy, we can go to the ...

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    5 Star Review
    UserName

    Abdul

    By : 'Sue'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : E12

    18 Oct 2024
    People found this helpful0

    Nice guy, we can go to the office meet him/ his team whenever we wanted too. He does everything for you. It’s like having an ‘estate agent/ solicitor/ and well a ‘miracle worker’ all in one. I say this because he helped with our legal forms and guided ... Read Full Review

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    Excellent Estate ...

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    5 Star Review
    UserName

    Ali

    By : 'K'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : E6

    23 Sept 2024
    People found this helpful0

    We had a great experience with ARQ Homes. They know the local market and clientele very well and our house was sold in no time. They were very efficient and kept us in the loop at all times. I cannot recommend them enough. We dealt with Ali and he is brilliant. He is very knowledgeable, detail ... Read Full Review

    Comments (0)
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    Six Gold stars out of ...

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    5 Star Review
    UserName

    Abdul

    UserName

    Ali

    By : 'Michael'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Sold price : £430000
    Would you recommend ? : Yes
    Postcode : E6

    19 Aug 2024
    People found this helpful1

    Six gold Stars out of Five Having lived in East Ham pretty much all of our near sixty years myself and my wife decided that as retirement beckoned it was time to sell up and head out for a quiet life in the country. They say you should always speak to a couple or more estate agents so I spoke ... Read Full Review

    Comments (0)
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    Sale of 1 of my properties ...

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    5 Star Review
    UserName

    Ali

    By : 'Tee'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : RM8

    10 Jul 2024
    People found this helpful0

    Having rented my properties through ARQ Homes for many years now I have always been impressed by their professionalism, attention to detail and most importantly their honesty. So upon deciding to sell one of my properties I felt it made sense for them to get involved. In a very difficult and ... Read Full Review

    Comments (0)
    Was this helpful?:
    Sale of 1 of my properties ...

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    5 Star Review
    UserName

    Ali

    By : 'Tee'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : RM8

    10 Jul 2024
    People found this helpful0

    Having rented my properties through ARQ Homes for many years now I have always been impressed by their professionalism, attention to detail and most importantly their honesty. So upon deciding to sell one of my properties I felt it made sense for them to get involved. In a very difficult and ... Read Full Review

    Comments (0)
    Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    Ali

    By : 'Mohammed'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Buyer )
    Sold price : £340
    Would you recommend ? : Yes
    Postcode : E12

    15 Jun 2024
    People found this helpful0

    I would like to express ARQ Estate agent gave a 10 star service, feel sad giving 5 star. We was in a chain buying and selling so alot of hiccups along the way due the process and other parties , Arq staff namely Ali, did everything in his power to keep things moving. Wish them all ... Read Full Review

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    Great ...

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    5 Star Review
    UserName

    Ali

    By : 'Amira'
    Branch : London, 355-357 Barking Road
    Services : Online Auctions
    Would you recommend ? : Yes
    Postcode : E6

    6 Feb 2024
    People found this helpful0

    Really good advice from Ali. Very knowledgable and helpful about all aspects of the property market. Would definitely use ... Read Full Review

    Comments (0)
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    Excellent Experience with ARQ ...

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    5 Star Review
    UserName

    Ali

    By : 'Ash'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : E1

    3 Dec 2023
    People found this helpful0

    I would like to say 'THANK YOU' to ARQ Homes for the assessing me in buying a property in London E1 area. Despite all delays caused by other parties, Mr Ali demonstrated a high-quality professional support. Mr Ali sustained an excellent communication throughout the process. He kept me ... Read Full Review

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    ARQ Homes team have been very ...

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    5 Star Review
    UserName

    Hamad

    By : 'Thinusha'
    Branch : London, 355-357 Barking Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : E6

    15 Nov 2023
    People found this helpful0

    ARQ Homes team have been very professional throughout the whole process from letting out to day-to-day management. Hamad from the helping tenancy team has always been very helpful and handled all the issues we had with a lot of ... Read Full Review

    Comments (0)
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    I highly recommend ARQ estate ...

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    5 Star Review

    By : 'Edyta'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : E6

    18 Sept 2023
    People found this helpful0

    I highly recommend ARQ estate agency. Ali the branch manager is professional, patient and his attention to detail is outstanding. The agency leads you through the process and ensures you are comfortable with every aspect of the process. Honesty and trust are some of their numerous qualities. They ... Read Full Review

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    Great and Efficient ...

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    5 Star Review
    UserName

    Ali

    By : 'Rich'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Sold price : £540000
    Would you recommend ? : Yes
    Postcode : E6

    5 Aug 2023
    People found this helpful0

    I met with a few agents in East Ham when I decided to sell my house, but Ali from Arq Homes stood out due to his attention to detail, and his knowledge of the local area and it's properties. Sometimes it's easy to go with a big name company with multiple offices, but I felt that East ... Read Full Review

    Comments (0)
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    If you need an estate agent ...

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    5 Star Review
    UserName

    Abdul

    By : 'Peter'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Sold price : £565000
    Would you recommend ? : Yes
    Postcode : E6

    31 Jan 2023
    People found this helpful0

    We were selling our house with a very strict time limit, as our buyer's mortgage offer was about to expire. We had lost time on one property due to that estate agent claiming it was chain free when it wasn't so when we found the next house we were really up against it, except the ... Read Full Review

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    I have been a customer of ARQ ...

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    5 Star Review
    UserName

    Ahmed.

    By : 'Casper'
    Branch : London, 355-357 Barking Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : E6

    30 Jan 2023
    People found this helpful0

    I have been a customer of ARQ agents for roughly five years and the service as a landlord has been brilliant, a special thank you too Ahmed as he has been so helpful at all times as have all the staff Regards ... Read Full Review

    Comments (0)
    Was this helpful?:
    We just sold our house in ...

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    5 Star Review
    UserName

    Abdul

    By : 'Aga'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Sold price : £560000
    Would you recommend ? : Yes
    Postcode : E6

    29 Jan 2023
    People found this helpful1

    We just sold our house in East Ham through the ARQ Team, who were recommended to us by a local friend. We met few other estate agents before we made a decision, and from the beginning we felt like ARQ Team are different than any other agents. We trusted these guys and they have guided us through ... Read Full Review

    Comments (0)
    Was this helpful?:
    Well, I may as well use this ...

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    5 Star Review

    By : 'Abs'
    Branch : London, 355-357 Barking Road
    Services : Letting( Property Management )
    Would you recommend ? : No
    Postcode : E6

    11 Dec 2022
    People found this helpful0

    Well, I may as well use this opportunity to thank All agents for their Awards which we won last week. Thank you! Also thank you the many people who have left reviews for us here. It’s a small business, compromising of local family/ friends. Feel free to research our reviews ... Read Full Review

    Comments (0)
    Was this helpful?:
    Letting a Property via ARQ.We ...

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    5 Star Review
    UserName

    Hamad

    UserName

    Ali

    By : 'JebKap'
    Branch : London, 355-357 Barking Road
    Services : Letting( As a Owner )
    Rent PCM : £1800
    Would you recommend ? : Yes
    Postcode : E6

    27 Oct 2022
    People found this helpful0

    Letting a Property via ARQ. We let out our property through ARQ Homes. They were very professional and we are very happy with the service. There was only 1 set of viewing and we got a tenant that was willing to pay more than the asking price for the property. Hamad & Ali were the two ... Read Full Review

    Comments (0)
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    Living next to an ARQ ...

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    1 Star Review
    UserName

    Abdul

    UserName

    Hamad

    By : 'Janet'
    Branch : London, 355-357 Barking Road
    Services : Property Management
    Would you recommend ? : No
    Postcode : RM13

    18 Oct 2022
    People found this helpful0

    Living next to an ARQ property, I've had to put up with rubbish in the front garden twice since the tenants moved out a couple of weeks ago. The first time it took 3 calls from myself and other neighbours plus the threat of complaint before they removed the rubbish. The 2nd lot of rubbish, ... Read Full Review


    Attached Files
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    Comments (1)
    Was this helpful?:

    By : Rafiq

    24 Oct 2022

    Hi Janet, as the lettings manager for ARQ Homes I have now completed my investigation related to your complaint. Firstly my sincere apologies for the inconvenience caused to you as the neighbour of...


    ARQ Agency and Ali are ...

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    5 Star Review
    UserName

    Ali

    By : 'Edyta'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Sold price : £505000
    Would you recommend ? : Yes
    Postcode : E6

    17 Oct 2022
    People found this helpful0

    ARQ Agency and Ali are absolutely amazing and so rare to find in the property market. Ali was simply brilliant, professional, friendly, knowledgeable and so supportive. If I was to sell with ARQ again I won’t hesitate, I feel so lucky to have met them and go through the selling process ... Read Full Review

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    Poor ...

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    1 Star Review

    By : 'Denisa'
    Branch : London, 355-357 Barking Road
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £1450
    Would you recommend ? : No
    Postcode : E6

    7 Aug 2022
    People found this helpful1

    Had to wait 30 minutes for the agency guy to show up and when he finally shows up we have a look at the Altmore Avenue house that looks nothing like the pictures. The pictures show massive rooms and garden but when you get there it’s minuscule and super untidy and under renovation. There ... Read Full Review

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    My second time using the ...

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    5 Star Review
    UserName

    Abdul

    By : 'Gerry'
    Branch : London, 355-357 Barking Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : E6

    28 Jun 2022
    People found this helpful0

    My second time using the services of Arq to sell a property and highly recommend their services. Both sales went through smoothly and I found Abdul and his team to be caring, helpful, professional and very knowledgeable of both the area and market. Any questions we had were answered promptly and ... Read Full Review

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    1 - 20 of 42 items

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    No procedure set.

    Last updated at 10/19/2022, 7:51:20 AM by allAgents

    Awards won by ARQ Homes

    Regional Awards Won by ARQ Homes

    Individual Branch Awards