Hills are an award-winning, independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, Hills offer an experienced and local service at great value.
As licensed members of
the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents they provide their customers with a professional, reliable and honest approach to buying and selling property.
Hills approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. They pride themselves on getting you the best possible price, in the shortest possible timeframe.
Hills have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Hills website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property they go beyond the conventional property search.
By : 'Michael Higgins' Services : Sales(As a Buyer) Would you recommend ? : Yes Postcode : M30
Aug 5, 2022
People found this helpful0
If you are a first buyer choose hills !! I can’t recommend hills enough. Constantly sent me property’s ideal for me and my family and was always really flexible in letting me view house in my dinner time or break time at work. They went above and beyond, left me to explore the property while giving me all the key information.
They really went above and beyond. I was registered with 7 estate agents when looking and hills is a level above them all, information on the property 5 star. Viewing the properties 5 star. Contact rate and keeping me up-to date 5 star. Friendliness every time I called 5 star.
I’ll go even as far as to say every time I seen a property on right move with hills next to it, it made me 10 percent more interested because of their professionalism.
Big shout out to Beth who was an absolute gem to show us round the property’s and also a very friendly agent you can have a laugh with.
Also a big shout out to Hollie who even helped me put my offer in and was so quick in relaying messages to both party’s involved.
Hills is an all round very well oiled service, with the customers best interests at the heart of it !
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By : 'Sue' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : M30
Mar 6, 2023
People found this helpful0
Just sold my house through Hills and I cannot recommend them enough. Very professional and kept me informed all the way. The whole team were fantastic but have to say both Sarah and Rebecca who dealt with my property were... Read Full Review
Just sold my house through Hills and I cannot recommend them enough. Very professional and kept me informed all the way. The whole team were fantastic but have to say both Sarah and Rebecca who dealt with my property were amazing.
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I am in the process of ...
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5 Star Review
By : 'Vivien' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : M6
Mar 4, 2023
People found this helpful0
I am in the process of selling a property and, even with some difficulties, the service here has been exceptional. This is the second property my family have sold through Hills and have been very happy with the support they have given on both occasions. Nothing is too much trouble for the staff,... Read Full Review
I am in the process of selling a property and, even with some difficulties, the service here has been exceptional. This is the second property my family have sold through Hills and have been very happy with the support they have given on both occasions. Nothing is too much trouble for the staff, would highly recommend them!
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5 Star Review
By : 'Suraj' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : M6
Jan 25, 2023
People found this helpful0
Easy to get in touch with, come back to you quickly and knowledgeable. Would use again. Thanks Hills, speak... Read Full Review
Services : Letting( As a Owner )Date: 25th Jan 2023
Easy to get in touch with, come back to you quickly and knowledgeable. Would use again. Thanks Hills, speak soon
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Myself and my brother are ...
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5 Star Review
Tia
By : 'James' Services : Sales( As a Buyer ) Sold price : £190000 Would you recommend ? : Yes Postcode : M30
Dec 1, 2022
People found this helpful0
Myself and my brother are first time buyers and Hills have been brilliant so far in our journey to joining the property ladder! The Team at Hills have been super helpful in assuring us and keeping us informed every step of the way so far so I couldn't recommend them enough. One of their... Read Full Review
Myself and my brother are first time buyers and Hills have been brilliant so far in our journey to joining the property ladder! The Team at Hills have been super helpful in assuring us and keeping us informed every step of the way so far so I couldn't recommend them enough. One of their colleagues, Tia, who has been handling our move from our first viewings to now buying our first home has been especially fantastic, very professional, on hand to answer any of our questions and has thus so far made this journey easier on us especially with finding reputable solicitors and a mortgage broker. Thank You again for your help!
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Another good property ...
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5 Star Review
Tia
By : 'Jackie' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : M6
Nov 30, 2022
People found this helpful0
Tia from Hills has been a great help in navigating my recent purchase. She has been very good at liaising between me and the vendor to smooth out the... Read Full Review
Tia from Hills has been a great help in navigating my recent purchase. She has been very good at liaising between me and the vendor to smooth out the process.
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Fantastic ...
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5 Star Review
Rebecca
By : 'Kay' Services : Letting( As a Tenant ) Rent PCM : £850 Would you recommend ? : Yes Postcode : M30
Nov 30, 2022
People found this helpful0
I rented a house through Hills , Eccles and Rebecca handled everything.Rebecca's communication with the landlord and myself was brilliant. As it was my first time renting I was a bit of a novice. Rebecca put my mind at ease by making sure everything was in place ready for my moving in date. I ... Read Full Review
Services : Letting( As a Tenant )Date: 30th Nov 2022
I rented a house through Hills , Eccles and Rebecca handled everything.Rebecca's communication with the landlord and myself was brilliant. As it was my first time renting I was a bit of a novice. Rebecca put my mind at ease by making sure everything was in place ready for my moving in date. I can't recommend Hilks enough, for a smooth stress free experience.
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Amazing communication through ...
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5 Star Review
Tia
Charlotte
By : 'Lisa' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : M30
Nov 27, 2022
People found this helpful0
Amazing communication through out ….. highly recommend ….. Tia and Charlotte was only a phone call away to help with... Read Full Review
Services : Sales( As a Vendor )Date: 27th Nov 2022
Amazing communication through out ….. highly recommend ….. Tia and Charlotte was only a phone call away to help with anything.
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Hills have made my experience ...
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5 Star Review
By : 'Carmel' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : M5
Nov 17, 2022
People found this helpful0
Hills have made my experience of buying and selling a property so easy. All the staff are helpful experienced and friendly. Nothing has been to much trouble and I have been made to feel like I am their only client. I would recommend hills to anyone looking to sell or buy,, in fact I already have !! ... Read Full Review
Services : Sales( As a Vendor )Date: 17th Nov 2022
Hills have made my experience of buying and selling a property so easy. All the staff are helpful experienced and friendly. Nothing has been to much trouble and I have been made to feel like I am their only client. I would recommend hills to anyone looking to sell or buy,, in fact I already have !! Thank you!
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Had an impossible task, ...
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5 Star Review
Tia
Beth
By : 'Nush' Services : Sales( As a Buyer ) Sold price : £186000 Would you recommend ? : Yes Postcode : M30
Oct 13, 2022
People found this helpful0
Had an impossible task, teeing up lots of viewings over a very brief window of time, with somewhat narrow preferences!
Thankfully, Tia and her colleagues were able to chat me through the initial stages, keep me up to date with what was happening and ultimately helped me to plan a full itinerary ... Read Full Review
Had an impossible task, teeing up lots of viewings over a very brief window of time, with somewhat narrow preferences!
Thankfully, Tia and her colleagues were able to chat me through the initial stages, keep me up to date with what was happening and ultimately helped me to plan a full itinerary across a whole day.
Everybody I dealt with at Hills was lovely; patient, friendly and fielded my questions happily.
I'm so excited to be purchasing a lovely first home :)
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The Hills agency has been a ...
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5 Star Review
Ryan
By : 'Leila' Services : Sales( As a Vendor ) Sold price : £250000 Would you recommend ? : Yes Postcode : M5
Oct 12, 2022
People found this helpful0
The Hills agency has been a refreshing change to working with other companies in the past. Everyone I have had contact with so far has been authentic, knowledgeable and really helpful.
Ryan and Rebecca are both so supportive with any questions i have and very friendly yet... Read Full Review
Services : Sales( As a Vendor )Date: 12th Oct 2022
The Hills agency has been a refreshing change to working with other companies in the past. Everyone I have had contact with so far has been authentic, knowledgeable and really helpful. Ryan and Rebecca are both so supportive with any questions i have and very friendly yet professional. I’m happy I went to my initial gut feelings and went with Hills.
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Brogan is the agent that ...
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5 Star Review
Brogan
By : 'Aishat' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : M6
Oct 6, 2022
People found this helpful0
Brogan is the agent that attends to me and wow she is a Darling. Very Polite, calm, understanding. I can't wait to contact her when I want to buy my own... Read Full Review
Services : Letting( As a Tenant )Date: 6th Oct 2022
Brogan is the agent that attends to me and wow she is a Darling. Very Polite, calm, understanding. I can't wait to contact her when I want to buy my own house.
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I cannot recommend hills ...
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5 Star Review
Tia
By : 'Danielle' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : M30
Sep 27, 2022
People found this helpful0
I cannot recommend hills enough!
They have always been happy to answer my thousands of questions! I have sold and bought property with hills and they have been excellent with both!
Tia has been AMAZING! Super helpful and has gone above and beyond with anything I have asked or... Read Full Review
Services : Sales( As a Vendor )Date: 27th Sep 2022
I cannot recommend hills enough! They have always been happy to answer my thousands of questions! I have sold and bought property with hills and they have been excellent with both! Tia has been AMAZING! Super helpful and has gone above and beyond with anything I have asked or needed!
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In my ten years of living in ...
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5 Star Review
Brogan
By : 'Stephen' Services : Letting( As a Tenant ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : M30
Sep 9, 2022
People found this helpful1
In my ten years of living in Manchester I have NEVER HAD A BETTER EXPERIENCE THAN I HAVE WITH BROGAN @HILLS. She’s been everything you’d want an agent to be. I cannot sing her praises enough, I feel like Iv gained a friend let alone a fantastic agent! If you get her... Read Full Review
Services : Letting( As a Tenant )Date: 9th Sep 2022
In my ten years of living in Manchester I have NEVER HAD A BETTER EXPERIENCE THAN I HAVE WITH BROGAN @HILLS. She’s been everything you’d want an agent to be. I cannot sing her praises enough, I feel like Iv gained a friend let alone a fantastic agent! If you get her you’re very lucky. Brogan, I hope you see this because you’re amazing!
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Could not of asked for more ...
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5 Star Review
Hollie
By : 'Jodie' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : M6
Aug 10, 2022
People found this helpful0
Could not of asked for more from Hills when buying my first home. Hollie at the Salford branch was super helpful and guided us through the whole process making sure we were constantly in the loop. Would 100% recommend choosing Hills and we will definitely be choosing Hills again in the... Read Full Review
Could not of asked for more from Hills when buying my first home. Hollie at the Salford branch was super helpful and guided us through the whole process making sure we were constantly in the loop. Would 100% recommend choosing Hills and we will definitely be choosing Hills again in the future!
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If you are a first buyer ...
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5 Star Review
Hollie
Beth
By : 'Michael' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : M30
Aug 5, 2022
People found this helpful0
If you are a first buyer choose hills !! I can’t recommend hills enough. Constantly sent me property’s ideal for me and my family and was always really flexible in letting me view house in my dinner time or break time at work. They went above and beyond, left me to explore the... Read Full Review
If you are a first buyer choose hills !! I can’t recommend hills enough. Constantly sent me property’s ideal for me and my family and was always really flexible in letting me view house in my dinner time or break time at work. They went above and beyond, left me to explore the property while giving me all the key information.
They really went above and beyond. I was registered with 7 estate agents when looking and hills is a level above them all, information on the property 5 star. Viewing the properties 5 star. Contact rate and keeping me up-to date 5 star. Friendliness every time I called 5 star.
I’ll go even as far as to say every time I seen a property on right move with hills next to it, it made me 10 percent more interested because of their professionalism.
Big shout out to Beth who was an absolute gem to show us round the property’s and also a very friendly agent you can have a laugh with.
Also a big shout out to Hollie who even helped me put my offer in and was so quick in relaying messages to both party’s involved.
Hills is an all round very well oiled service, with the customers best interests at the heart of it !
The UK's Largest Customer Review Website for the Property Industry
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Hills - First Time ...
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5 Star Review
Beth
By : 'Lereese' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : M30
Aug 5, 2022
People found this helpful0
Hills have been brilliant start to finish, they found us our home and looked after us throughout. Couldn't be happier with the service we have received as first time buyers. They have been really attentive and its made us feel very secure in our house... Read Full Review
Hills have been brilliant start to finish, they found us our home and looked after us throughout. Couldn't be happier with the service we have received as first time buyers. They have been really attentive and its made us feel very secure in our house hunt.
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Hills sales team are such ...
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5 Star Review
Charlotte
By : 'Julie' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : M30
Jul 30, 2022
People found this helpful0
Hills sales team are such lovely people they go above and beyond to help you to make the sale of your property go very smoothly charlotte has kept me updated all the time thank... Read Full Review
Services : Sales( As a Vendor )Date: 30th Jul 2022
Hills sales team are such lovely people they go above and beyond to help you to make the sale of your property go very smoothly charlotte has kept me updated all the time thank you
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Excellent ...
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5 Star Review
Beth
By : 'Teresa' Services : Letting( As a Owner ) Rent PCM : £153000 Would you recommend ? : Yes Postcode : 458L
Jul 23, 2022
People found this helpful0
Hi Beth
My experience working with you was excellent and very professional. I find it very compatible to and asked you any question regarding both properties, which you answered professionally according your knowledge about the properties and other stuff.
Thanks for everything done and... Read Full Review
Services : Letting( As a Owner )Date: 23rd Jul 2022
Hi Beth My experience working with you was excellent and very professional. I find it very compatible to and asked you any question regarding both properties, which you answered professionally according your knowledge about the properties and other stuff. Thanks for everything done and continue helping. Hope to see you next time soon. Regards Teresa
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5 Star ...
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5 Star Review
Rebecca
By : 'Adam' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : M30
Jul 22, 2022
People found this helpful0
Rebecca was fantastic, really listened and took note of what we were looking for in our 1st home. Was great with communicating, especially with suggesting new properties that matched our criteria and swiftly booking us in for viewings and always quick to respond. We really appreciated all the... Read Full Review
Rebecca was fantastic, really listened and took note of what we were looking for in our 1st home. Was great with communicating, especially with suggesting new properties that matched our criteria and swiftly booking us in for viewings and always quick to respond. We really appreciated all the work Rebecca has done in finding and securing our first home, would highly recommend using Hills Residential
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Outstanding ...
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5 Star Review
Ryan
Charlotte
By : 'Gary' Services : Sales( As a Vendor ) Sold price : £180000 Would you recommend ? : No Postcode : M30
Jul 13, 2022
People found this helpful0
I used Hills in March 2022 to sell a tenanted house in Peel Green.
Ryan managed the sale, which was somewhat challenging with a difficult buyer, made more complex by selling with tenants in situ.
Ryan was outstanding at keeping me updated, and always gave me honest, professional advice about how... Read Full Review
Services : Sales( As a Vendor )Date: 13th Jul 2022
I used Hills in March 2022 to sell a tenanted house in Peel Green. Ryan managed the sale, which was somewhat challenging with a difficult buyer, made more complex by selling with tenants in situ. Ryan was outstanding at keeping me updated, and always gave me honest, professional advice about how to progress the sale, including sometimes replying to e mails in the eve or on his days off. The market appraisal, marketing, negotiating and follwoing through to completeion was outstanding. Ryan, and Hills, are everything that you would want in an agent.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 11/6/2017, 4:52:20 AM by allAgents