College and County - St Clements Oxford , Oxford , OX4
We are a multiple Sunday Times award-winning lettings agent in Oxford and our main focus is treating you honestly and fairly, whether you're a landlord or tenant. We believe in ethical lettings. This means no excessive renewal fees, reasonable and justifiable rates, and deposits returned in full where possible.
By : 'Abbas Ziafati Bafarasat' Services : Letting(As a Tenant) Would you recommend ? : Yes Postcode : OX3
Sep 23, 2022
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I started my rent discussions with College and County from overseas, and they were a most effective agent in terms of flexibility and responsiveness. I am happy that I used their service.
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By : 'Kim' Services : Letting( Property Management ) Rent PCM : £1000 Would you recommend ? : Yes Postcode : OX4
Sep 11, 2024
People found this helpful0
Very responsive and helpful! Had to find accommodation in a very short space of time. Checked in and they were very flexible, and even assisted with organising repairs very promptly. Would highly recommend Paulina and... Read Full Review
Very responsive and helpful! Had to find accommodation in a very short space of time. Checked in and they were very flexible, and even assisted with organising repairs very promptly. Would highly recommend Paulina and Libby.
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The best in Oxford. They are ...
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5 Star Review
By : 'Ayan' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : Yes Postcode : OX4
Jun 19, 2024
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The best in Oxford. They are very cooperative and are helping in nature. The best part is they are very transparent in their policies. I had rented a property from Colege & County and whenever I needed any help regarding the property, they immediately attended the same. The letting agency... Read Full Review
Services : Letting( As a Tenant )Date: 19th Jun 2024
The best in Oxford. They are very cooperative and are helping in nature. The best part is they are very transparent in their policies. I had rented a property from Colege & County and whenever I needed any help regarding the property, they immediately attended the same. The letting agency communicates well with the landlord and the tenants providing as seamless rental experience. I would like to specially appreciate and thank Ewelina Alves from the Property Management team to support in all circumstances and at all times.
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A friendly agency that ...
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4 Star Review
By : 'MH' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX4
Oct 28, 2022
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My mother and I were desperately looking for a property at the height of student move-in season (October), and found that the Oxford market was very competitive. This meant that most agencies were terrible at returning calls, keeping up communication, and were generally quite rude at time. College... Read Full Review
Services : Letting( As a Tenant )Date: 28th Oct 2022
My mother and I were desperately looking for a property at the height of student move-in season (October), and found that the Oxford market was very competitive. This meant that most agencies were terrible at returning calls, keeping up communication, and were generally quite rude at time. College & County helped us find a new home and kept us up-to-date of the process throughout. They were sensitive to our needs and were understanding when some paperwork took longer no our side. 4 and not 5 stars, as the maintenance team has at time been slow to respond.
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I started my rent discussions ...
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5 Star Review
By : 'Abbas' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX3
Sep 23, 2022
People found this helpful0
I started my rent discussions with College and County from overseas, and they were a most effective agent in terms of flexibility and responsiveness. I am happy that I used their... Read Full Review
Abbas Ziafati Bafarasat said about College and County
Services : Letting( As a Tenant )Date: 23rd Sep 2022
I started my rent discussions with College and County from overseas, and they were a most effective agent in terms of flexibility and responsiveness. I am happy that I used their service.
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Sonali was an absolute star ...
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5 Star Review
Sonali
By : 'Tenant' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX3
Aug 18, 2022
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Sonali was an absolute star when dealing with our deposit and check out. I can't recommend this office highly enough and will happily rent with them... Read Full Review
Services : Letting( As a Tenant )Date: 18th Aug 2022
Sonali was an absolute star when dealing with our deposit and check out. I can't recommend this office highly enough and will happily rent with them again.
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I cannot recommend College ...
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5 Star Review
Lewis
By : 'Sally' Services : Letting( As a Owner ) Rent PCM : £1700 Would you recommend ? : Yes Postcode : 0X4
Apr 11, 2022
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I cannot recommend College and County more highly. From start to finish Lewis the main contact person for me in their Oxford office went above and beyond on every count. He found a great tenant for me very swiftly and let the house on first viewing. He walked me through every stage so I knew what... Read Full Review
Services : Letting( As a Owner )Date: 11th Apr 2022
I cannot recommend College and County more highly. From start to finish Lewis the main contact person for me in their Oxford office went above and beyond on every count. He found a great tenant for me very swiftly and let the house on first viewing. He walked me through every stage so I knew what to do and kept proactively in touch by phone and email to check if I or the prospective tenant needed anything or had any questions. He gave excellent advice and was friendly, personable, helpful, fair and transparent throughout. I'm very grateful indeed.
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Brilliant letting ...
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5 Star Review
Lewis
Gabi
By : 'Tung' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : OX4
Mar 18, 2022
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I have had an excellent letting experience with Lewis and Gabi. They are very helpful and supportive. As a new landlord, they guide me step by step. Really helpful! Highly... Read Full Review
Services : Letting( As a Owner )Date: 18th Mar 2022
I have had an excellent letting experience with Lewis and Gabi. They are very helpful and supportive. As a new landlord, they guide me step by step. Really helpful! Highly recommended.
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They are not your usual ...
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5 Star Review
Lewis
By : 'Nicholas' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX3
Feb 5, 2022
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They are not your usual letting agent. They are committed to helping you find somewhere just right for you. They truly stand by their ethics and values as a company. Lewis Stacey was extremely professional, kind and has an amazing ability to put clients at ease. Thank for finding a place we can... Read Full Review
Services : Letting( As a Tenant )Date: 5th Feb 2022
They are not your usual letting agent. They are committed to helping you find somewhere just right for you. They truly stand by their ethics and values as a company. Lewis Stacey was extremely professional, kind and has an amazing ability to put clients at ease. Thank for finding a place we can call home.
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Lewis Stacey was a pleasure ...
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5 Star Review
Lewis
By : 'Gerard' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX3
Feb 5, 2022
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Lewis Stacey was a pleasure to deal with, he is extremely professional, dedicated to creating a smooth process for clients, and kept us informed every step of the way. Above all, he is very approachable and kind, always sticking to the values and ethics of the company he works for and his own.... Read Full Review
Services : Letting( As a Tenant )Date: 5th Feb 2022
Lewis Stacey was a pleasure to deal with, he is extremely professional, dedicated to creating a smooth process for clients, and kept us informed every step of the way. Above all, he is very approachable and kind, always sticking to the values and ethics of the company he works for and his own. Excellent customer service is at the heart of what he does & he truly delivered. Thank you for finding us a place to call home.
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Great ...
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5 Star Review
Ines
Gabi
By : 'Juan' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX2
Feb 3, 2022
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The agents were very kind and patient with us. Particularly Ines and Gabi. Thank you very much for everything. We highly recommend... Read Full Review
Juan Manuel Galeazzi said about College and County
Services : Letting( As a Tenant )Date: 3rd Feb 2022
The agents were very kind and patient with us. Particularly Ines and Gabi. Thank you very much for everything. We highly recommend them
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Wonderful experience with ...
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5 Star Review
By : 'Bincy' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX3
Dec 23, 2021
People found this helpful0
Wonderful experience with college and county- all staffs were friendly and responsive .
Happy with the service provided.
Would like to recommend to... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Dec 2021
Wonderful experience with college and county- all staffs were friendly and responsive . Happy with the service provided. Would like to recommend to friends.
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C&C has a reputation ...
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1 Star Review
By : 'Matthew' Services : Letting( As a Tenant ) Rent PCM : £1250 Would you recommend ? : No Postcode : OX3
Nov 17, 2021
People found this helpful1
C&C has a reputation for predating upon students with minimal resources. Once they leave the UK and go back home, or if they are judged to be from a poorer background, the entire security deposit is seized with little to no justification, for 'redecoration' purposes usually.... Read Full Review
Services : Letting( As a Tenant )Date: 17th Nov 2021
C&C has a reputation for predating upon students with minimal resources. Once they leave the UK and go back home, or if they are judged to be from a poorer background, the entire security deposit is seized with little to no justification, for 'redecoration' purposes usually.
We had lived in the flat for five years and had left it entirely undamaged, and we had to appeal the decision legally. We won in the end but it took months, and many other students will not have been able to do this and will have lost it all. It is not an uncommon story in Oxford, unfortunately - landlords have learned who can fight an unfair dispute and who cannot, and C&C advises them on how to do so.
Beware renting with C&C.
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How pleased we are that we ...
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5 Star Review
By : 'S' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : OX14
Oct 16, 2021
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How pleased we are that we took the advice of a good friend of ours to approach College & County in our search for a Letting Agent for our small house in Abingdon, a little over seven years ago.
You have never let us down,have been conscientious; thorough, & supportive to both... Read Full Review
Services : Letting( As a Owner )Date: 16th Oct 2021
How pleased we are that we took the advice of a good friend of ours to approach College & County in our search for a Letting Agent for our small house in Abingdon, a little over seven years ago. You have never let us down,have been conscientious; thorough, & supportive to both ourselves & our tenants in equal measure which allowed us to feel that we and our tenants were safe in your hands. We believe too that our tenants felt much the same so this made for a very comfortable relationship between landlord & tenant. You managed to achieve that so thanks to all your team. We will not hesitate when recommending College & County to anyone who, like us were looking for a reliable considerate agent to handle the process on their behalf.
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Thank you for posting a review........ Peer commendation is increasingly important in how we all choose goods and services. I am delighted that you feel able to commend us; and yes, we do try really ...
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5 Star Review
By : 'Emiry' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX4
Sep 29, 2021
People found this helpful0
Very easy to organise moving in and sign up. I appreciate the use of online signatures as this is optimal for students. Had no issues with moving out either and any queries I had were comprehensively... Read Full Review
Services : Letting( As a Tenant )Date: 29th Sep 2021
Very easy to organise moving in and sign up. I appreciate the use of online signatures as this is optimal for students. Had no issues with moving out either and any queries I had were comprehensively answered.
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Best in ...
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5 Star Review
Lewis
By : 'Elliot' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX4
Jun 1, 2021
People found this helpful0
Thanks so much to Lewis and the College and County team. They turned our nightmare flat hunt into a... Read Full Review
Services : Letting( As a Tenant )Date: 1st Jun 2021
Thanks so much to Lewis and the College and County team. They turned our nightmare flat hunt into a success.
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Happy tenants tend to take ...
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5 Star Review
David
Lewis
By : 'Landlord' Services : Letting( As a Owner ) Rent PCM : £4250 Would you recommend ? : Yes Postcode : OX4
May 3, 2021
People found this helpful0
Giving College and County my properties to let was one of my best decisions as a landlord. College and County have transformed my view of letting agents, they are quick to respond to queries, they ensure all HMO and safety compliance is kept up to date, even when using my own contractors, and they... Read Full Review
Services : Letting( As a Owner )Date: 3rd May 2021
Giving College and County my properties to let was one of my best decisions as a landlord. College and County have transformed my view of letting agents, they are quick to respond to queries, they ensure all HMO and safety compliance is kept up to date, even when using my own contractors, and they have consistently found good tenants for me. They do regular property inspections, followed up with the same report copied to tenants and landlord outlining potential issues that need tenant or landlord attention before a problem evolves, this is enormously helpful in maintaining the tenant landlord relationship, and happy tenants tend to take better care of properties.
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I switched to College and ...
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5 Star Review
Lewis
By : 'Juliet' Services : Letting( As a Owner ) Rent PCM : £1050 Would you recommend ? : Yes Postcode : OX3
Apr 15, 2021
People found this helpful0
I switched to College and County from another estate agent in Headington after a sluggish and ineffective marking campaign for my well located, refitted and sun-filled apartment. The efficiency and professionalism of Lewis Stacey made all the difference. New tenants were confirmed on the first... Read Full Review
Services : Letting( As a Owner )Date: 15th Apr 2021
I switched to College and County from another estate agent in Headington after a sluggish and ineffective marking campaign for my well located, refitted and sun-filled apartment. The efficiency and professionalism of Lewis Stacey made all the difference. New tenants were confirmed on the first day of viewings and Lewis helped to sort out all the details and plans smoothly and effectively. I highly recommend this agency and their team!
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5 Star Review
By : 'Moira' Services : Letting( As a Owner ) Rent PCM : £1600 Would you recommend ? : Yes Postcode : OX4
Mar 24, 2021
People found this helpful0
I am very impressed by College and County.
I changed to College and County because my previous agents were not vetting my tenants sufficiently and had appalling back office service dealing with leases.
College and County have given me a very professional service and found excellent tenants for... Read Full Review
Services : Letting( As a Owner )Date: 24th Mar 2021
I am very impressed by College and County. I changed to College and County because my previous agents were not vetting my tenants sufficiently and had appalling back office service dealing with leases. College and County have given me a very professional service and found excellent tenants for all my properties. They are a very proactive agency, efficient and personable. Their marketing is good: photography and property descriptions excellent, viewings and feed backs great. They keep me up to date with any legislation that may affect me. I am particularly impressed with the extremely comprehensive lease documents they produce and their attention to detail where a specific additional clause is appropriate for each individual property. They are a great lettings team, their professional fees are reasonable and they know the lettings market inside out.
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The best letting agency ...
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5 Star Review
By : 'Alvydas' Services : Letting( As a Tenant ) Rent PCM : £1050 Would you recommend ? : Yes Postcode : OX2
Feb 19, 2021
People found this helpful0
I choose this agency because it looked like the most trustworthy company around Oxford and I found out that they definitely are. I hope that one day we all be able to live in a world where all the companies will take their business approach as a default.
House management department is very... Read Full Review
Services : Letting( As a Tenant )Date: 19th Feb 2021
I choose this agency because it looked like the most trustworthy company around Oxford and I found out that they definitely are. I hope that one day we all be able to live in a world where all the companies will take their business approach as a default.
House management department is very responsive, cooperative and helpful.
Entire experience was like doing business with good company which workers you would have known from childhood. Thumbs up guys!
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Thank you Alvydas for posting such a glowing review. I am delighted that the team have delivered service at such a level. Of course it is increasingly critical in order to build a sustainable...
Best agent in ...
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5 Star Review
By : 'KS' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : OX4
Feb 17, 2021
People found this helpful0
College and County are undoubtedly the best and fairest agent in Oxford. The whole team are professional and proactive. They are quick to alert me to any problems with the house and have a great team of tradesmen at hand. They also find nice tenants! I cannot recommend them highly... Read Full Review
Services : Letting( As a Owner )Date: 17th Feb 2021
College and County are undoubtedly the best and fairest agent in Oxford. The whole team are professional and proactive. They are quick to alert me to any problems with the house and have a great team of tradesmen at hand. They also find nice tenants! I cannot recommend them highly enough.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We take any complaints very seriously. Should a problem not be resolved by the department head on the phone, all written complaints come straight to the managing director who will investigate in person and reply, having kept the complainant informed, when resolution is achieved.
Last updated at 1/12/2018, 11:04:05 AM by allAgents