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Express Estate Agency
4.2/5, 843 Reviews
81% Recommended
78% sales valuation accuracy
70% letting valuation accuracy
82% sales fee satisfaction
82% letting fee satisfaction
Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and fo
r the best price. If you would like to find out how much is a property worth, contact our estate agents.
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Express Estate Agency
St Georges House, 56 Peter St,M2 3NQ
Certified Customer Experience
Report Summary
Report generated on (08 April 2025 @ 02:22:51)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Deborah on 29th Aug 2024
1 Star Review
BEWARE..Worst Estate Agents ever! They have no ethics! They accepted my cash offer in writing. I have nothing to sell and would have bought at the buyer's convenience!
However, they then ignored my emails for two weeks and then allowed someone to gazump me without even letting me know! Terrible customer service, ignored telephone calls, and even emails to the complaints email address!! They don't care if you have incurred costs, just pure greed on their part. I wouldn't view or buy from this Estate Agency ever again!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Chelsea Hughes on 5th Jun 2023
1 Star Review
Viewed a house which I loved the estate agent was very positive making me feel like I had already passed all checks and that I just needed to put a deposit down I rang the office and was told they still needed to run checks which was fine I emailed all my documents over and told them I would like to take the house and that I have the deposit on the phone he sounded like he could not even be bothered to speak with me telling me they will pass my information to the lanlord I emailed explaining that I was sorry for being impatient I wanted to know if there were any other applicants and wether I should have a look elsewhere to which I was emailed back to 'stop emailing them' which really upset me as I am in need of finding a home and getting 0 information has my credit check been done? Have my references been checked? What are they handing over to the landlord as they have all my details wage slips bank statements passport if I didn't need somewhere to live I wouldn't be applying I just think it would be nice for them to show some compassion and actually explain were in the process you are not to be told to stop emailing them really disappointed and disheartened
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Steve on 12th Jan 2023
1 Star Review
Is this an Estate Agent or a comedy club?? Almost impossible to contact them, no reply to email, telephone line has automated error message, voice messages not responded to, and on the one occasion when we did get through they promise to get back to you and don't. All I want to do is view a property. Their website says "this isn't an estate agency as you know it" , certainly isn't !! Hilarious.. Nul point.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Steve Long on 8th Nov 2022
5 Star Review
Stacey was very helpful during our meeting and will be coming back to us in the near future with our options
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
William on 26th Oct 2022
1 Star Review
Terrible. Waste of time. Write to you with a market price but offer you 25% less on the phone. Not for me.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 08/04/2025
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"Professional, very helpful. I ..."
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5 Star Review
Rhiana
By : 'Jane'
Services : Conveyancing()
Would you recommend ? : No
Postcode : PO19
Aug 25, 2022
People found this helpful0
Professional, very helpful. I am in a difficult position just having gained probate on the flat in question When ready will definitely contact your company to market my property
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Latest Reviews
Chelsea Hughes
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 82% | £30,000 | £96,000,000 |
| Lettings | 70% | 82% | £400 | £1,150 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 7 | 3 | 0 | 1 | 395 | 40 | 263 | 16 | 20 | 98 |
Areas covered
- M1
- Nationwide
- National
Address
Express Estate Agency
St Georges House, 56 Peter St, Manchester, Lancashire
M2 3NQ
0161 209 3161
Opening Hours
- Open
- 24/7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
BEWARE..Worst Estate Agents ...
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1 Star Review
Annie,
Sophie
By : 'Deborah'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : FYE
Aug 29, 2024
People found this helpful2
BEWARE..Worst Estate Agents ever! They have no ethics! They accepted my cash offer in writing. I have nothing to sell and would have bought at the buyer's convenience! However, they then ignored my emails for two weeks and then allowed someone to gazump me without even letting me know! ... Read Full Review
Comments (0)
BEWARE..Worst Estate Agents ever! They have no ethics! They accepted my cash offer in writing. I have nothing to sell and would have bought at the buyer's convenience!
Was this helpful?:
Deborah Murray said about Express Estate Agency
Services : Sales( Prospective Vendor/Buyer )Date: 29th Aug 2024
BEWARE..Worst Estate Agents ever! They have no ethics! They accepted my cash offer in writing. I have nothing to sell and would have bought at the buyer's convenience!
However, they then ignored my emails for two weeks and then allowed someone to gazump me without even letting me know! Terrible customer service, ignored telephone calls, and even emails to the complaints email address!! They don't care if you have incurred costs, just pure greed on their part. I wouldn't view or buy from this Estate Agency ever again!
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Leigh ...
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1 Star Review
Pete
By : 'Chelsea'
Branch : Head Office, St Georges House, 56 Peter St
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : WN7
Jun 5, 2023
People found this helpful3
Viewed a house which I loved the estate agent was very positive making me feel like I had already passed all checks and that I just needed to put a deposit down I rang the office and was told they still needed to run checks which was fine I emailed all my documents over and told them I would like ... Read Full Review
Comments (0)Was this helpful?:
Chelsea Hughes said about Express Estate Agency
Services : Letting( As a Prospective Landlord/Tenant )Date: 5th Jun 2023
Viewed a house which I loved the estate agent was very positive making me feel like I had already passed all checks and that I just needed to put a deposit down I rang the office and was told they still needed to run checks which was fine I emailed all my documents over and told them I would like to take the house and that I have the deposit on the phone he sounded like he could not even be bothered to speak with me telling me they will pass my information to the lanlord I emailed explaining that I was sorry for being impatient I wanted to know if there were any other applicants and wether I should have a look elsewhere to which I was emailed back to 'stop emailing them' which really upset me as I am in need of finding a home and getting 0 information has my credit check been done? Have my references been checked? What are they handing over to the landlord as they have all my details wage slips bank statements passport if I didn't need somewhere to live I wouldn't be applying I just think it would be nice for them to show some compassion and actually explain were in the process you are not to be told to stop emailing them really disappointed and disheartened
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Is this an Estate Agent or a ...
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1 Star Review
By : 'Steve'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CT16
Jan 12, 2023
People found this helpful1
Is this an Estate Agent or a comedy club?? Almost impossible to contact them, no reply to email, telephone line has automated error message, voice messages not responded to, and on the one occasion when we did get through they promise to get back to you and don't. All I want to do is ... Read Full Review
Comments (1)Was this helpful?:
Steve said about Express Estate Agency
Services : Sales( Prospective Vendor/Buyer )Date: 12th Jan 2023
Is this an Estate Agent or a comedy club?? Almost impossible to contact them, no reply to email, telephone line has automated error message, voice messages not responded to, and on the one occasion when we did get through they promise to get back to you and don't. All I want to do is view a property. Their website says "this isn't an estate agency as you know it" , certainly isn't !! Hilarious.. Nul point.
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By : Celia Spray
Dec 20, 2023Yes I agree you can't get...
Stacey was very helpful ...
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5 Star Review
Stacey
By : 'Steve'
Branch : Head Office, St Georges House, 56 Peter St
Services : Online Auctions
Would you recommend ? : Yes
Postcode : LS16
Nov 8, 2022
People found this helpful0
Stacey was very helpful during our meeting and will be coming back to us in the near future with our ... Read Full Review
Comments (0)Was this helpful?:
Steve Long said about Express Estate Agency
Services : Online Auctions( )Date: 8th Nov 2022
Stacey was very helpful during our meeting and will be coming back to us in the near future with our options
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Terrible. Waste of time. ...
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1 Star Review
By : 'William'
Branch : Head Office, St Georges House, 56 Peter St
Services : Letting( As a Owner )
Rent PCM : £250000
Would you recommend ? : No
Postcode : NG10
Oct 26, 2022
People found this helpful3
Terrible. Waste of time. Write to you with a market price but offer you 25% less on the phone. Not for ... Read Full Review
Comments (0)Was this helpful?:
William Sharman said about Express Estate Agency
Services : Letting( As a Owner )Date: 26th Oct 2022
Terrible. Waste of time. Write to you with a market price but offer you 25% less on the phone. Not for me.
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Feedback ...
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1 Star Review
By : 'Holly'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : WA1
Oct 24, 2022
People found this helpful0
You never let us in on the video chat! We waited for 15 minutes. So due to us not having the chat I can't exactly leave any ... Read Full Review
Comments (0)Was this helpful?:
Holly said about Express Estate Agency
Services : Sales( As a Buyer )Date: 24th Oct 2022
You never let us in on the video chat! We waited for 15 minutes. So due to us not having the chat I can't exactly leave any feedback
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Bunch of ...
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1 Star Review
Mr
By : 'Patrick'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BH10
Aug 30, 2022
People found this helpful2
Bunch of liers. Don't believe a word they will tell you . Before signing contract Stacey told me that you can cancel your contract anytime you want , you can ask us to move your property anytime you like . After 6 weeks now they told me " you can't remove your house from market ... Read Full Review
Comments (0)Bunch of liers. Don't believe a word they will tell you .
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Patrick B Ghahramani said about Express Estate Agency
Services : Sales( As a Vendor )Date: 30th Aug 2022
Bunch of liers. Don't believe a word they will tell you .
Before signing contract Stacey told me that you can cancel your contract anytime you want , you can ask us to move your property anytime you like . After 6 weeks now they told me " you can't remove your house from market until your 28 days notice date pass )
I spoke to Paul ( a very rude and arrogant person )
Unbelievabl
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Professional, very helpful. I ...
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5 Star Review
Rhiana
By : 'Jane'
Branch : Head Office, St Georges House, 56 Peter St
Services : Conveyancing
Would you recommend ? : No
Postcode : PO19
Aug 25, 2022
People found this helpful0
Professional, very helpful. I am in a difficult position just having gained probate on the flat in question When ready will definitely contact your company to market my ... Read Full Review
Comments (0)Professional, very helpful.
Was this helpful?:
Jane Ambrose said about Express Estate Agency
Services : Conveyancing( )Date: 25th Aug 2022
Professional, very helpful.
I am in a difficult position just having gained probate on the flat in question
When ready will definitely contact your company to market my property
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I started to feel harassed ...
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1 Star Review
By : 'Annette'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SY4
Aug 21, 2022
People found this helpful0
I started to feel harassed with constant phone calls. I said I'd ring when I was ready. This was never good enough. Phone calls kept coming. Someone phoned and I said I was busy and to ring back. Then I got this appointment for a video call. I had not agreed to this. I'd agreed to a ... Read Full Review
Comments (0)I started to feel harassed with constant phone calls. I said I'd ring when I was ready. This was never good enough. Phone calls kept coming.
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Annette Warner said about Express Estate Agency
Services : Sales( Prospective Vendor/Buyer )Date: 21st Aug 2022
I started to feel harassed with constant phone calls. I said I'd ring when I was ready. This was never good enough. Phone calls kept coming.
Someone phoned and I said I was busy and to ring back.
Then I got this appointment for a video call. I had not agreed to this. I'd agreed to a call back. Totally put me off using this company.
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Friendly, approachable ...
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4 Star Review
Mr
By : 'Iestyn'
Branch : Head Office, St Georges House, 56 Peter St
Services : Surveying
Would you recommend ? : No
Postcode : LL69
Aug 21, 2022
People found this helpful0
Friendly, approachable manner. Good knowledge in area of expertise and helpful with any questions regarding the property and how valuations are ... Read Full Review
Comments (0)Was this helpful?:
Iestyn Farrell said about Express Estate Agency
Services : Surveying( )Date: 21st Aug 2022
Friendly, approachable manner. Good knowledge in area of expertise and helpful with any questions regarding the property and how valuations are determined.
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Samantha was very friendly ...
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5 Star Review
Samantha
By : 'Dilip'
Branch : Head Office, St Georges House, 56 Peter St
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB10
Aug 17, 2022
People found this helpful0
Samantha was very friendly and easy to talk to. She was well versed and knowledgeable. I was very happy with her ... Read Full Review
Comments (0)Samantha was very friendly and easy to talk to.
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Dilip Sabarwal said about Express Estate Agency
Services : Letting( As a Owner )Date: 17th Aug 2022
Samantha was very friendly and easy to talk to.
She was well versed and knowledgeable. I was very happy with her advise.
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Initial video call ...
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3 Star Review
Samantha
By : 'Robert'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TN8
Aug 10, 2022
People found this helpful0
Your feedback/review tool needs sorting - Presented with this message after I had tried to leave a 5 Star rating: "We do not accept positive reviews(4 or 5) for prospective vendors or ... Read Full Review
Comments (0)Was this helpful?:
Robert Lane said about Express Estate Agency
Services : Sales( Prospective Vendor/Buyer )Date: 10th Aug 2022
Your feedback/review tool needs sorting - Presented with this message after I had tried to leave a 5 Star rating: "We do not accept positive reviews(4 or 5) for prospective vendors or landlords"
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Charlotte was, polite, ...
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5 Star Review
Charlotte
By : 'Clare'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TS13
Aug 3, 2022
People found this helpful0
Charlotte was, polite, helpful and professional . I would not hesitate to recommend to someone else in the future and would use them ... Read Full Review
Comments (0)Was this helpful?:
Clare Elliott said about Express Estate Agency
Services : Sales( As a Vendor )Date: 3rd Aug 2022
Charlotte was, polite, helpful and professional . I would not hesitate to recommend to someone else in the future and would use them again
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I got Adam on the computer, ...
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1 Star Review
Adam
Bridget
By : 'Eileen'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : BD17
Jul 27, 2022
People found this helpful0
I got Adam on the computer, as arranged. But he said there was a problem as he couldn't chat. I was told Bridget would ring me. At 4ish I rang to say I had not heard from her, my worry was I was leaving for a six hour drive tomorrow. I heard nothing having been told Adam had full knowledge ... Read Full Review
Comments (0)I got Adam on the computer, as arranged. But he said there was a problem as he couldn't chat. I was told Bridget would ring me. At 4ish I rang to say I had not heard from her, my worry was I was leaving for a six hour drive tomorrow. I heard nothing having been told Adam had full knowledge of the property and could offer a cash deal. I never got it.
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Eileen Moss said about Express Estate Agency
Services : Sales( Prospective Vendor/Buyer )Date: 27th Jul 2022
I got Adam on the computer, as arranged. But he said there was a problem as he couldn't chat. I was told Bridget would ring me. At 4ish I rang to say I had not heard from her, my worry was I was leaving for a six hour drive tomorrow. I heard nothing having been told Adam had full knowledge of the property and could offer a cash deal. I never got it.
So at 10am tomorrow I am driving for 6hrs. I would have liked to have got the offer
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Would ...
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5 Star Review
Joanna
By : 'Pete'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EN5
Jul 21, 2022
People found this helpful0
Express Estate Agency have been professional during the process of buying my property. Joanna Gresty was very helpful throughout the progression. I would ... Read Full Review
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Pete Verrill said about Express Estate Agency
Services : Sales( As a Buyer )Date: 21st Jul 2022
Express Estate Agency have been professional during the process of buying my property. Joanna Gresty was very helpful throughout the progression. I would recommend.
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Joanna has been very helpful ...
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5 Star Review
Joanna
By : 'Zoe'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : PL9
Jul 20, 2022
People found this helpful0
Joanna has been very helpful and professional throughout the process of purchasing a house and we would absolutely recommend ... Read Full Review
Comments (0)Was this helpful?:
Zoe Watts said about Express Estate Agency
Services : Sales( As a Buyer )Date: 20th Jul 2022
Joanna has been very helpful and professional throughout the process of purchasing a house and we would absolutely recommend her.
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Joanna ...
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5 Star Review
Joanna
By : 'Robin'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU51
Jul 20, 2022
People found this helpful0
The service I received from Joanna Gresty was excellent. Always kept me in the picture as to what was happening with the sale of my ... Read Full Review
Comments (0)Was this helpful?:
Robin Gosnell said about Express Estate Agency
Services : Sales( As a Vendor )Date: 20th Jul 2022
The service I received from Joanna Gresty was excellent. Always kept me in the picture as to what was happening with the sale of my property.
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Joanna Gresty has been ...
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5 Star Review
Joanna
By : 'Georgina'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Vendor )
Sold price : £229000
Would you recommend ? : Yes
Postcode : CR0
Jul 19, 2022
People found this helpful0
Joanna Gresty has been proactive, helpful and friendly throughout the process so far. I cannot recommend her highly enough. It's been a pleasure to deal with ... Read Full Review
Comments (0)Was this helpful?:
Georgina Walker said about Express Estate Agency
Services : Sales( As a Vendor )Date: 19th Jul 2022
Joanna Gresty has been proactive, helpful and friendly throughout the process so far. I cannot recommend her highly enough. It's been a pleasure to deal with her.
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I am very happy with the ...
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5 Star Review
Joanna
By : 'Ma'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Vendor )
Sold price : £297000
Would you recommend ? : Yes
Postcode : N2
Jul 19, 2022
People found this helpful0
I am very happy with the services they provide and the staff like Joanna is very supportive and helpful. Highly recommended. Thank you so ... Read Full Review
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Ma Imelda Santillan said about Express Estate Agency
Services : Sales( As a Vendor )Date: 19th Jul 2022
I am very happy with the services they provide and the staff like Joanna is very supportive and helpful. Highly recommended. Thank you so much...
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Fairplay express estate ...
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4 Star Review
Joanna
By : 'Mr'
Branch : Head Office, St Georges House, 56 Peter St
Services : Sales( As a Vendor )
Sold price : £96000000
Would you recommend ? : Yes
Postcode : NP44
Jul 18, 2022
People found this helpful0
Fairplay express estate agency have been really good letting me know about what's happening and what's next especially joanna and connor cheers Mr ... Read Full Review
Comments (0)Was this helpful?:
Mr Jenkins said about Express Estate Agency
Services : Sales( As a Vendor )Date: 18th Jul 2022
Fairplay express estate agency have been really good letting me know about what's happening and what's next especially joanna and connor cheers Mr Jenkins
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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