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Bromley, BR1
5/5, 149 Reviews
99% Recommended
100% sales valuation accuracy
90% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Northwood offer a tailored, unique service for all their clients - we know that finding the right estate agent in Bromley can be a challenge in itself. Northwood is a letting agent that differs from all the others, offering guaranteed rent, even when your property is empty! Added to this we have a national network
of 82 offices with over 12,000 guaranteed rent and 6,000 managed properties. Northwood will guide their clients from the moment they start their search, until the moment they have received the keys in their hands.
The Northwood agency which is based in the heart of Bromley is locally owned and managed by Stuart Williams giving clients a one-to-one with the office director. His team of local experienced property professionals deal with both sales and lettings in Bromley as well as the surrounding areas of Beckenham, Chislehurst, Sidcup, Bexley and many more. With their local knowledge and vast experience in the property market, you can be sure that the service you receive is unparalleled. So no matter what your situation, buyer, seller, tenant or landlord, call or visit our Bromley agency where a member of the team will be happy to assist you.
Don't gamble with your rental income, choose a guaranteed win with guaranteed rent!
"Absolutely..."
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5 Star Review
Ally
By : 'Tanya Newell'
Services : Letting(As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TN16
People found this helpful0
If there were 10 stars I would give it to Northwood and most specifically Ally. What an amazing agent she is, the words are not enough. We’ve been renting the same property since August 2019 and since day one until today, Ally is the one dealing with everything. The last few months we were having quite a few issues around the house and a bit of tricky relationship with the landlord and Ally is the one who’s always saving the day and delivers the best service and advice. She’s always on the other side of the phone, always professional and most importantly having that personal approach, that is so needed nowadays and people are forgetting about how important it is. We’ve dealt with few other agency through the years and I can’t say nothing nice about them. But Northwood is something different, it’s a breath of fresh air. Thank you Ally for everything you’ve done and keep doing for us. You’re truly amazing. And much appreciated. Tanya and Adam Newell
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £24,900 | £340,000 |
| Lettings | 90% | 99% | £700 | £3,600 |
Areas covered
- BR1
- BR2
- BR3
- BR4
- BR5
- BR6
- BR7
- BR8
- SE12
- SE18
- SE19
- SE4
- SE6
Address
Northwood
21-23 Kingfisher House, Bromley, Greater London
BR1 1LT
0208 290 9911
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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5 Star Review
Ally
By : 'Anastasia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6
People found this helpful0
I've been a Northwood tenant for nearly a year and a half and I am impressed by Ally - she has always been outstanding in her customer services and professionalism. Ally dealt with all the issues I had with my property promptly, showed care and understanding and responded to all my queries... Read Full Review
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Absolutely ...
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5 Star Review
Ally
By : 'Tanya'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TN16
People found this helpful0
If there were 10 stars I would give it to Northwood and most specifically Ally. What an amazing agent she is, the words are not enough. We’ve been renting the same property since August 2019 and since day one until today, Ally is the one dealing with everything. The last few months we... Read Full Review
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Responsible agency.Helping ...
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5 Star Review
By : 'Anitta'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6
People found this helpful0
Responsible agency.Helping very much.Giving answers when asking doubts.They are picking up the call or emailing when there is any... Read Full Review
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The agent has been very ...
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5 Star Review
By : 'Humera'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR2
People found this helpful0
The agent has been very helpful, efficient and effective. No time waste, and very supportive. Property is clean and well... Read Full Review
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Ally has been very ...
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5 Star Review
Ally
By : 'Diwakar'
Services : Letting( As a Owner )
Rent PCM : £1140
Would you recommend ? : Yes
Postcode : BR5
People found this helpful0
Ally has been very professional and has an excellent communication skill. I have received a very good service from Northwood and would happily recommend their services for... Read Full Review
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Very ...
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5 Star Review
Ally
By : 'Claudia'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BR3
People found this helpful0
I have now used Northwood for over 6 years to rent my flats and they have never let me down. Always a very professional and efficient... Read Full Review
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Ally has been great ...
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5 Star Review
Ally
By : 'Anna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6
People found this helpful0
Ally has been great throughout the move - answering all our questions quickly and always lovely to speak to. Even when an issue arose on our move date, the team all pulled together to sort the problem as quickly as... Read Full Review
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Arjan (negotiator) has kindly ...
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5 Star Review
Arjan
By : 'Alida'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE27
People found this helpful0
Arjan (negotiator) has kindly explained to me the process of renting and the facilities around area, this was a positive experience and I recommend Dulwich Northwood... Read Full Review
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Excellent Service from Ally @ ...
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5 Star Review
Ally
By : 'Rob'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE25
People found this helpful0
Very professional and responsive service from Ally @ Northwood in Bromley. Only been with Northwood a few months but I can safely say their service has been impeccable. Questions are always answered very promptly by Ally and she's taken care of all the issues that have arisen. Would highly... Read Full Review
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Service provided by Ally at ...
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5 Star Review
Ally
By : 'Vanessa'
Services : Letting( Property Management )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : CR2
People found this helpful0
Service provided by Ally at Northwood has been fantastic. Any issue was conveyed to me swiftly and accurately and resolutions immediately actioned therefore keeping my tenant happy. With a trusted list of contractors able to undertake work quickly and to a high standard would 100% recommend Ally at ... Read Full Review
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Always ready to meet the ...
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5 Star Review
Ally
By : 'Royal'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE2
People found this helpful0
Always ready to meet the needs of the tenant . Very helpful. I will recommend your services over and over... Read Full Review
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This Lady is simply are best. ...
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5 Star Review
By : 'Belinda'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
People found this helpful0
This Lady is simply are best. When I contact them they quickly respond and keep you updated if needed. I have been Northwood for almost 3years now and I don't remember a time that I to follow up anything as will make sure what the issue is... Read Full Review
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I cannot speak highly enough ...
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5 Star Review
Ally
By : 'Owner'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE6
People found this helpful0
I cannot speak highly enough of the work and effort that Charlotte and Ally put into looking after and managing our property. Nothing is too much and they are always professional and polite. Their recommendations for tradespeople are always spot... Read Full Review
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Ally and Charlotte have been ...
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5 Star Review
Ally
By : 'MR'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR1
People found this helpful0
Ally and Charlotte have been great! Made renting a really easy and would recommend them to anyone in the... Read Full Review
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I’d recommend ...
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5 Star Review
Ally
By : 'Amanda'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : DA15
People found this helpful0
I’ve used Northwood for several years and am consistently impressed with their service. Rates are competitive, communication is good and I feel like my properties are in safe... Read Full Review
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Charlotte and Ally have been ...
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5 Star Review
Ally
By : 'Tim'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SE18
People found this helpful0
Charlotte and Ally have been great in sorting any problems that I have had, I've been letting my property with Northwoods for 8 years and wouldn't consider using anybody... Read Full Review
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Charlotte is very efficient ...
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5 Star Review
By : 'Racheal'
Services : Letting( As a Tenant )
Rent PCM : £930
Would you recommend ? : Yes
Postcode : DA8
People found this helpful0
Charlotte is very efficient and professional. Very active and hardworking, also very friendly in a professional way.I will choose her and the agent over and over... Read Full Review
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Their services are ...
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5 Star Review
Ally
By : 'Racheal'
Services : Letting( As a Tenant )
Rent PCM : £930
Would you recommend ? : Yes
Postcode : DA8
People found this helpful0
Their services are professional and standard ,they never leave any stone unturned. They offer friendly services and are always on... Read Full Review
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Friendly and ...
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5 Star Review
Ally
By : 'Richard'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BR3
People found this helpful0
I have had Charloote and Ally look after my property for the past three years and the service provided has been excellent. They are very friendly and professional and care about the landlord, tenant and condition of the property. I would highly recommend them to... Read Full Review
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Ally and Charlotte have been ...
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5 Star Review
Ally
By : 'Marijke'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CR0
People found this helpful0
Ally and Charlotte have been amazing. They are not only professional and efficient and approachable, but really care about their clients. They have been so kind and helpful to me over the past few months and I can't thank them... Read Full Review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
customerservice@northwooduk.com
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
The outcome of our investigation
What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 1/22/2018, 9:48:38 AM by allAgents
