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Affitto Estate Agents
4.4/5, 91 Reviews
86% Recommended
97% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
Affitto Estate Agents, an agency committed to providing a high quality service to Vendors, Landlords & Tenants alike. As experienced property owners, we have a unique insight into the requirements of all involved.
We started business in 2007 and have learnt very quickly what it takes to meet your expectatio
ns and pride ourselves on being one of the most client-focused property companies around. We take pride in delivering the highest standards of service and offer free and honest advice with a no nonsense approach. We are passionate about doing everything with the best practice possible.
At Affitto we are proud to be different from our competition. We open 6 days a week 9am to 7pm, offering a no obligation free rental appraisal or sales valuation, competitive fees and we use modern technology intelligently without compromising old fashioned values and service. Our comprehensive property listings include high-quality photographs taken by our own in-house professionally trained photographers. Our reputation as a friendly and professional estate agency is based on keeping our customers informed and making sure the best price is achieved - whether you are buying, selling or renting. We are connected with buyers, sellers, tenants and intermediaries across England, Scotland and beyond.
We are committed to providing you with feedback from viewings - both positive and negative. We will automatically get in touch to give you feedback on the performance of your listing.
Our goal is to not only list your property, but to shift your property!
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Affitto Estate Agents
4-196 Sandhills Avenue,LE5 1PLCertified Customer Experience
Report Summary
Report generated on (04 May 2025 @ 06:57:37)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
steve on 16th Mar 2022
5 Star Review
Great service from the team. I've had a few issues with at my property but these were all sorted very swiftly. Would definitely recommend!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Andrew on 4th Feb 2022
5 Star Review
The right tenant was found for my property and paperwork completed. The management fees are very competitive. I checked few agents but Affitto fees & service felt the best. Rent is paid regularly and on time.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
maz on 4th Feb 2022
5 Star Review
As a tenant I am glad to recommend Affitto to anyone looking for a property to rent. Process is very smooth and you don't have to stress about anything – everyone there is very helpful.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
D Mills on 24th May 2021
5 Star Review
Fantastic service from start to finish. After trying several agents in the past, I decided to go with Affitto. I wish I'd done this years ago!
They rented my 2 bedroom terraced house in no time. Handling marketing, viewings and the move in process.
Everything was hands off and stress free for me. I was kept up to date throughout the whole process and to top it off, I'm better off financially too as they achieved more than the previous agent!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
HS on 21st Mar 2013
5 Star Review
Affito have been great. They have consistently found good tenants for my property with no rental gap between tenants. Led by Manjeet Hayre, they are a friendly team, their communication is excellent, I always know what's happening, they've sorted out problems in the property and I feel totally confident in leaving my apartment in their hands. Thank you Affitto.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 04/05/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
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"4 months with the windows..."
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1 Star Review
By : 'Inés'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : EH6
24 Apr 2022
People found this helpful0
I have been with affitto for almost 3 years. The first one was perfect, they were very nice and helpful. This last two years we have had problems with our french doors (fire exits) because they are broken and cannot be open, we have been letting them know since they started to work poorly. Now it has been 4 months since my bedroom window is screwed to the wall, I can't open or close it, I've been with COVID, locked in my bedroom without being able to open the window. They contacted the windows company in March, when they gave us another 6 weeks. That time has passed, no news, now windows. We are desperate and not know what to do anymore.
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Latest Reviews
Sarah Jane Wilkinson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 86% | £0 | £0 |
| Lettings | 100% | 86% | £425 | £3,400 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 54 | 5 | 23 | 7 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
- National
Address
Affitto Estate Agents
4-196 Sandhills Avenue, Leicester, Leicestershire
LE5 1PL
0330 124 3549
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 18:00
- 11:00 - 15:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Great service from the team. ...
5 Star Review
By : 'steve'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : MK16
16 Mar 2022
People found this helpful0
Great service from the team. I've had a few issues with at my property but these were all sorted very swiftly. Would definitely ... Read Full Review
Comments (0)
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steve gravestock said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 16th Mar 2022
Great service from the team. I've had a few issues with at my property but these were all sorted very swiftly. Would definitely recommend!
The UK's Largest Customer Review Website for the Property Industry
The right tenant was found ...
5 Star Review
By : 'Andrew'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE19
4 Feb 2022
People found this helpful0
The right tenant was found for my property and paperwork completed. The management fees are very competitive. I checked few agents but Affitto fees & service felt the best. Rent is paid regularly and on ... Read Full Review
Comments (0)Was this helpful?:
Andrew Watts said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 4th Feb 2022
The right tenant was found for my property and paperwork completed. The management fees are very competitive. I checked few agents but Affitto fees & service felt the best. Rent is paid regularly and on time.
The UK's Largest Customer Review Website for the Property Industry
Helpful ...
5 Star Review
By : 'maz'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W9
4 Feb 2022
People found this helpful0
As a tenant I am glad to recommend Affitto to anyone looking for a property to rent. Process is very smooth and you don't have to stress about anything – everyone there is very ... Read Full Review
Comments (0)Was this helpful?:
maz said about Affitto Estate Agents
Services : Letting( As a Tenant )Date: 4th Feb 2022
As a tenant I am glad to recommend Affitto to anyone looking for a property to rent. Process is very smooth and you don't have to stress about anything – everyone there is very helpful.
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Highly ...
5 Star Review
By : 'D'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : LE3
25 May 2021
People found this helpful1
Fantastic service from start to finish. After trying several agents in the past, I decided to go with Affitto. I wish I'd done this years ago! They rented my 2 bedroom terraced house in no time. Handling marketing, viewings and the move in process. Everything was hands off and stress ... Read Full Review
Comments (0)Fantastic service from start to finish. After trying several agents in the past, I decided to go with Affitto. I wish I'd done this years ago!
Was this helpful?:
D Mills said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 24th May 2021
Fantastic service from start to finish. After trying several agents in the past, I decided to go with Affitto. I wish I'd done this years ago!
They rented my 2 bedroom terraced house in no time. Handling marketing, viewings and the move in process.
Everything was hands off and stress free for me. I was kept up to date throughout the whole process and to top it off, I'm better off financially too as they achieved more than the previous agent!
The UK's Largest Customer Review Website for the Property Industry
Affito have been great. They ...
5 Star Review
By : 'HS'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE1
21 Mar 2013
People found this helpful3
Affito have been great. They have consistently found good tenants for my property with no rental gap between tenants. Led by Manjeet Hayre, they are a friendly team, their communication is excellent, I always know what's happening, they've sorted out problems in the property and I feel totally ... Read Full Review
Comments (0)Was this helpful?:
HS said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 21st Mar 2013
Affito have been great. They have consistently found good tenants for my property with no rental gap between tenants. Led by Manjeet Hayre, they are a friendly team, their communication is excellent, I always know what's happening, they've sorted out problems in the property and I feel totally confident in leaving my apartment in their hands. Thank you Affitto.
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Affitto have been great with ...
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5 Star Review
By : 'Sarah'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV11
3 Feb 2025
People found this helpful0
Affitto have been great with the whole process of letting my property and managing other properties I own. I wouldn’t go anywhere after dealing with these guys, they are fantastic! All members of staff go above and ... Read Full Review
Comments on Agent Fees
Fees are excellent and happy to pay for the service received.
Comments (0)Affitto have been great with the whole process of letting my property and managing other properties I own.
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Sarah Jane Wilkinson said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 3rd Feb 2025
Affitto have been great with the whole process of letting my property and managing other properties I own.
I wouldn’t go anywhere after dealing with these guys, they are fantastic! All members of staff go above and beyond!
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As a landlord you would ...
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1 Star Review
By : 'Private'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : No
Postcode : WV6
31 Dec 2024
People found this helpful0
As a landlord you would expect them to reply back to your emails when you have finished your term and ask for your house back as they have not been providing good service to you but noooo they leave you in a mess with giving your house back dirty and things broken for you to repair. They take the ... Read Full Review
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Private said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 31st Dec 2024
As a landlord you would expect them to reply back to your emails when you have finished your term and ask for your house back as they have not been providing good service to you but noooo they leave you in a mess with giving your house back dirty and things broken for you to repair. They take the deposit money for themselves and don't get back to no emails .they only respond if they are getting someone out of you otherwise you won't hear back from them . Don't use avoid you can rent your own house for nothing as they don't do nothing just take ur money and tenants .
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If you are a landlord do not ...
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1 Star Review
By : 'Julie'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CV7
27 Dec 2024
People found this helpful0
If you are a landlord do not touch them with a barge pole. We are £12,000 out of pocket for having to do up our rental, three months after Affitto said it was being looked after. There was a cannabis farm in the loft and upstairs. They were unhelpful at every stage when dealing with the ... Read Full Review
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Julie Rand said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 27th Dec 2024
If you are a landlord do not touch them with a barge pole. We are £12,000 out of pocket for having to do up our rental, three months after Affitto said it was being looked after. There was a cannabis farm in the loft and upstairs. They were unhelpful at every stage when dealing with the insurers, Ultimately the insurance said Affitto had not done 'due diligence' and had not followed the correct procedure with checking and keeping bank finances, therefore we got nothing back. They consistently lied about returning our deposit, ultimately I had to get the legal documents to get it ourselves. Nobody from the police down could believe the property had supposedly been checked. Please let this stand as a warning. We used the Nuneaton branch, however, a lot of the problems came from Head Office.
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Appalling experience, I ...
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1 Star Review
By : 'Ejike'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : KY4
16 Aug 2024
People found this helpful0
Appalling experience, I rented a flat , from the begining to end a nightmare,the property I rented wasn't even clean when I was handed in the keys, full of mould, windows didn't opened,no carpets ,washing machine and cooker were over 30 years old. After Tennancy ended , all bills paid , ... Read Full Review
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Ejike Udemba said about Affitto Estate Agents
Services : Letting( As a Tenant )Date: 15th Aug 2024
Appalling experience, I rented a flat , from the begining to end a nightmare,the property I rented wasn't even clean when I was handed in the keys, full of mould, windows didn't opened,no carpets ,washing machine and cooker were over 30 years old. After Tennancy ended , all bills paid , everything in a much better condition that I got it ,getting my deposit back seems another problem, landlord wants to claim money back for cooker and washing machine when the agents didn't even bother to check the property/appliances or getting the key back from me ,I had to post my key to someone I didn't know ,still waiting to be refunded my registered post money.I have never experience such a bad customer service in my life.2 months after tenancy ended ,my deposit has not been refunded yet .Awful.
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I am a 77 year old tenant who ...
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1 Star Review
By : 'June'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : DN31
1 Nov 2023
People found this helpful1
I am a 77 year old tenant who has been systematically bullied by Affitto. My crime, I am leaving an Affitto let to move to somewhere more ... Read Full Review
Comments (0)I am a 77 year old tenant who has been systematically bullied by Affitto.
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June said about Affitto Estate Agents
Services : Letting( As a Tenant )Date: 1st Nov 2023
I am a 77 year old tenant who has been systematically bullied by Affitto.
My crime, I am leaving an Affitto let to move to somewhere more manageable
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Avoid, If your a landlord ...
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1 Star Review
By : 'daniel'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DN31
22 Nov 2022
People found this helpful1
Avoid, If your a landlord terrible communication, out of date safety certification, never return phone calls, loose keys and in over 20 years the worst agents i have ever ... Read Full Review
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daniel shaw said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 22nd Nov 2022
Avoid, If your a landlord terrible communication, out of date safety certification, never return phone calls, loose keys and in over 20 years the worst agents i have ever met
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AWFUL ...
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1 Star Review
By : 'Jason'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Tenant )
Rent PCM : £12
Would you recommend ? : No
Postcode : WV10
12 May 2022
People found this helpful1
AWFUL AGENCY!! AVOID LIKE THE PLAGUE. My partner has currently completed 6 months of a 12 month tenancy. Promised to repair house, issues were voiced from day 1. Kitchen window is practically falling out, kitchen ceiling is falling down, glass broken on doors, glass broken on front door, bannister ... Read Full Review
Comments (0)AWFUL AGENCY!! AVOID LIKE THE PLAGUE.
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Jason Dunn said about Affitto Estate Agents
Services : Letting( As a Tenant )Date: 11th May 2022
AWFUL AGENCY!! AVOID LIKE THE PLAGUE.
My partner has currently completed 6 months of a 12 month tenancy. Promised to repair house, issues were voiced from day 1. Kitchen window is practically falling out, kitchen ceiling is falling down, glass broken on doors, glass broken on front door, bannister poles missing, skirting boards falling apart, left with no electricity all through christmas, HOUSE USED TO BE A GROW but tried to tell him that it was a family who was in beforehand, yet they've fled the country. Bath wasn't sealed had to beg for 2 months for it to be sorted, waste water pipe is broken, leaking waste water all over the garden, left with rubbish all inside the shed, shower and boiler were both broken when he moved in, front door letter box has been glued on with expanding foam, walls held together with expanding foam. FIVE CONTRACTORS came to the house to quote, all of which they have denied, then asked him to find one and they've advised they ads not willing to pay for the repairs, threatened to contact the council and housing ombudsman and now begging for another chance!! Saying they have a contractor. AWFUL SERVICE. ALLOWING TENANTS TO LIVE IN THIS STATE!!
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4 months with the windows ...
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1 Star Review
By : 'Inés'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH6
24 Apr 2022
People found this helpful0
I have been with affitto for almost 3 years. The first one was perfect, they were very nice and helpful. This last two years we have had problems with our french doors (fire exits) because they are broken and cannot be open, we have been letting them know since they started to work poorly. Now it ... Read Full Review
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Inés Sáenz de Miera said about Affitto Estate Agents
Services : Letting( As a Tenant )Date: 23rd Apr 2022
I have been with affitto for almost 3 years. The first one was perfect, they were very nice and helpful. This last two years we have had problems with our french doors (fire exits) because they are broken and cannot be open, we have been letting them know since they started to work poorly. Now it has been 4 months since my bedroom window is screwed to the wall, I can't open or close it, I've been with COVID, locked in my bedroom without being able to open the window. They contacted the windows company in March, when they gave us another 6 weeks. That time has passed, no news, now windows. We are desperate and not know what to do anymore.
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I started using Affitto ...
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5 Star Review
By : 'Terry'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE4
4 Mar 2022
People found this helpful0
I started using Affitto services recently after seeing their billboards! I must say, I have never experience such a great and professional service from letting agency in Leicester! Don't wait if you are a landlord! Their service is definitely ... Read Full Review
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Terry said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 4th Mar 2022
I started using Affitto services recently after seeing their billboards! I must say, I have never experience such a great and professional service from letting agency in Leicester! Don't wait if you are a landlord! Their service is definitely 5*!
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Great ...
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5 Star Review
By : 'Pal'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : MK5
4 Feb 2022
People found this helpful0
I am a landlord and I use Affitto for few years now. I am very happy with management of my properties and the quality of the tenants. I would recommend them highly to any landlords in the ... Read Full Review
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Pal Chohan said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 4th Feb 2022
I am a landlord and I use Affitto for few years now. I am very happy with management of my properties and the quality of the tenants. I would recommend them highly to any landlords in the area.
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The team were completely ...
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5 Star Review
By : 'Imaan'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE1
30 Jan 2022
People found this helpful0
The team were completely professional, understanding and helpful throughout the process of renting my property. I am happy they are managing my ... Read Full Review
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Imaan Sohail said about Affitto Estate Agents
Services : Letting( As a Tenant )Date: 30th Jan 2022
The team were completely professional, understanding and helpful throughout the process of renting my property. I am happy they are managing my property.
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My rental property is managed ...
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5 Star Review
By : 'Sabber'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV11
19 Jan 2022
People found this helpful0
My rental property is managed by Vishal and his team and they have not let me down so far, properties taken care of and rent paid on time. thanks guys. Also a good advice from the team of how to best handle tenants with recurring ... Read Full Review
Comments (0)My rental property is managed by Vishal and his team and they have not let me down so far, properties taken care of and rent paid on time. thanks guys.
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Sabber Sheikh said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 19th Jan 2022
My rental property is managed by Vishal and his team and they have not let me down so far, properties taken care of and rent paid on time. thanks guys.
Also a good advice from the team of how to best handle tenants with recurring issues.
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Disgusting ...
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1 Star Review
By : 'Nidhi'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LE5
9 Jan 2022
People found this helpful0
Disgusting service staff unhelpful never return call's back owner unaware of any situation been nothing but a headache. Never received rent on time unable to get tenant out of property who hasn't paid left property in a right mess. Staff do nothing but pass you from one another unable to ... Read Full Review
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Nidhi Kareer said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 9th Jan 2022
Disgusting service staff unhelpful never return call's back owner unaware of any situation been nothing but a headache. Never received rent on time unable to get tenant out of property who hasn't paid left property in a right mess. Staff do nothing but pass you from one another unable to answer any questions.
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Previous agents were ...
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5 Star Review
By : 'Henry'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : LE67
25 May 2021
People found this helpful0
Previous agents were ok..won’t mention any names but my word AFFITO are on another planet! I have been with the ladies and lads at Affito for 6ish months, since Christmas really and you just can’t fault them. Both properties were rented in less than 5 days and the tenants ... Read Full Review
Comments (0)Previous agents were ok..won’t mention any names but my word AFFITO are on another planet! I have been with the ladies and lads at Affito for 6ish months, since Christmas really and you just can’t fault them.
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Henry Starkey said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 24th May 2021
Previous agents were ok..won’t mention any names but my word AFFITO are on another planet! I have been with the ladies and lads at Affito for 6ish months, since Christmas really and you just can’t fault them.
Both properties were rented in less than 5 days and the tenants are very respectful!
I could go on and on, but I have had a few beers so I will not waffle on!
Henry
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Worst agents in the ...
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1 Star Review
By : 'Andy'
Branch : Head Office, 4-196 Sandhills Avenue
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : No
Postcode : MK4
25 Dec 2020
People found this helpful2
Worst agents in the U.K. My mum let her 5 year old flat through this agency and 12 months later it was completely trashed. They had sub-let to another agent and none of them had carried out the checks they were supposed to. The flat had been destroyed and now having to go through the courts for ... Read Full Review
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Andy said about Affitto Estate Agents
Services : Letting( As a Owner )Date: 25th Dec 2020
Worst agents in the U.K. My mum let her 5 year old flat through this agency and 12 months later it was completely trashed. They had sub-let to another agent and none of them had carried out the checks they were supposed to. The flat had been destroyed and now having to go through the courts for damages.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 5/25/2021, 4:09:49 AM by allAgents
