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Shrewsbury, SY1
3.4/5, 5 Reviews
60% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
Situated close to the centre of this historic County town, renowned for its fine historic buildings, the DB Roberts Property Centre offers a wide range of properties both within the town and beyond, and is available by telephone between 8am and 8pm every weekday and extended weekend hours including Sundays so that
clients can more easily arrange viewings and market appraisals.
The Branch Manager, Steve Dunham, has many years estate agency experience in Shrewsbury and offers a wealth of knowledge of the local property market. In addition, the branch also gives clients the option of the highly efficient DB Roberts Conveyancing service which includes telephone and e-mail updates during extended hours. To assist both buyers and sellers, there is a full mortgage advisory service with a full time in house advisor. DB Roberts Survey Services offer a range of survey options in key SY postcodes.
"*Please read this! We have..."
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1 Star Review
By : 'Banjomonkey'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : SY1
Feb 7, 2013
People found this helpful9
*Please read this! We have had our house on the market with D B Roberts & Partners for two months, and are waiting for our contract to expire to allow us to change agents! We put our house up for sale with D B Roberts & Partners in November 2012, following a great buying experience with them three years before. We had no reservations about trusting them to market our house to the best of their ability, and even when they gave us a shockingly low valuation, we decided to proceed as we wanted a quick sale. However, this has not been the case, for the following reasons: Three weeks after agreeing to sell through them, the particulars had not been produced, and the sign was nowhere to be seen. Two months down the line, the particulars online consist of a summary, pictures and a floor plan. NO part of the write up details anything specific about the house. The photographs they took, which we paid £150 for (including EPC), were absolutely shocking - so bad we produce our own for them to add to the particulars. One picture they posted was of the bathroom, but only showed the loo! Of the five viewings they have arranged, only one viewer turned up. Obviously, they have no control over this, but they made NO effort to contact the people who didn't show up. When we have tried to call them, the line rings out. This concerns me, considering it is the same line potential buyers are using! The staff who answer the telephones sound like they'd rather be elsewhere, which isn't good in a sales environment. We had a friend drop into their Shrewsbury office to ask for some details; the man who gave our friend the details about our house didn't even bother to discuss the house with her. The details were also printed on paper with half of another house's particulars on the back". NOT impressive. Do not waste your time or money on this bunch of cowboys.
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Latest Reviews
A very satisfied customer.
Brenda Docherty
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £191,000 | £191,000 |
| Lettings | 0% | 0% | £0 | £0 |
Areas covered
- SY1
- sy2
- sy3
- sy4
- sy5
- sy6
Address
D B Roberts & Partners
3 Market Street, Shrewsbury, Shropshire
SY1 1LE
01743 357032
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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D B Roberts & Partners Branches (View All 15)
We have had a very positive ...
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5 Star Review
By : 'Sheila'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SY4
Jan 17, 2020
People found this helpful0
We have had a very positive experience buying a house through Roberts. It has very much felt as if they were not just selling a property, but helping us to buy a home...a big difference! All help and time ( access to the property, helpful and practical suggestions, information about the house and ... Read Full Review
Comments (0)
We have had a very positive experience buying a house through Roberts.
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Sheila King said about D B Roberts & Partners
Services : Sales( As a Buyer )Date: 17th Jan 2020
We have had a very positive experience buying a house through Roberts.
It has very much felt as if they were not just selling a property, but helping us to buy a home...a big difference!
All help and time ( access to the property, helpful and practical suggestions, information about the house and locality, communication with the vendors etc) was given freely and cheerfully.
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We've recently completed ...
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5 Star Review
Matthew
Charlene
By : 'A'
Services : Sales( As a Vendor )
Sold price : £191000
Would you recommend ? : Yes
Postcode : SY3
Dec 24, 2017
People found this helpful0
We've recently completed the sale of a property using the modern method of auction with D B Roberts. We engaged with D B Roberts after failing to sell our property with another local agent after several months. The option of selling through this method was suggested by D B Roberts as an... Read Full Review
Comments on Agent Fees
As we sold through the modern method of auction with D B Roberts the buyer paid the agents fees. Therefore it was win win for us as vendors.
Comments (0)Was this helpful?:
A very satisfied customer. said about D B Roberts & Partners
Services : Sales( As a Vendor )Date: 24th Dec 2017
We've recently completed the sale of a property using the modern method of auction with D B Roberts. We engaged with D B Roberts after failing to sell our property with another local agent after several months. The option of selling through this method was suggested by D B Roberts as an alternative to the conventional method of sale. It proved to be simple and straight forward and we obtained the full market value for our property within just a few weeks. I would definitely recommend using the auction process through D B Roberts for a quick hassle free sale!
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Omg I am glad I am not seeing ...
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1 Star Review
By : 'Lisa'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SY1
Nov 1, 2014
People found this helpful3
Omg I am glad I am not seeing my house with this real estate agents. We had beening trying to see a property for 3 weeks & when we eventually got a confirmed appointment no one showed up, I rang themand it was not in there book, as it was they could only few a Saturdays. We feel so sorry for... Read Full Review
What agent could do to change your mind?
Your should be ashamed of the way you do businesse
Comments (0)Was this helpful?:
Lisa Davenport said about D B Roberts & Partners
Services : Sales( Prospective Vendor/Buyer )Date: 1st Nov 2014
Omg I am glad I am not seeing my house with this real estate agents. We had beening trying to see a property for 3 weeks & when we eventually got a confirmed appointment no one showed up, I rang themand it was not in there book, as it was they could only few a Saturdays. We feel so sorry for the vendor I would like to know if they there selling my property...Do not use them is all I can say
The UK's Largest Customer Review Website for the Property Industry
*Please read this! We have ...
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1 Star Review
By : 'Banjomonkey'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SY1
Feb 7, 2013
People found this helpful9
*Please read this! We have had our house on the market with D B Roberts & Partners for two months, and are waiting for our contract to expire to allow us to change agents! We put our house up for sale with D B Roberts & Partners in November 2012, following a great buying experience with... Read Full Review
Comments (0)*Please read this! We have had our house on the market with D B Roberts & Partners for two months, and are waiting for our contract to expire to allow us to change agents!
Was this helpful?:
Banjomonkey said about D B Roberts & Partners
Services : Sales( As a Vendor )Date: 7th Feb 2013
*Please read this! We have had our house on the market with D B Roberts & Partners for two months, and are waiting for our contract to expire to allow us to change agents!
We put our house up for sale with D B Roberts & Partners in November 2012, following a great buying experience with them three years before. We had no reservations about trusting them to market our house to the best of their ability, and even when they gave us a shockingly low valuation, we decided to proceed as we wanted a quick sale.
However, this has not been the case, for the following reasons:
Three weeks after agreeing to sell through them, the particulars had not been produced, and the sign was nowhere to be seen.
Two months down the line, the particulars online consist of a summary, pictures and a floor plan. NO part of the write up details anything specific about the house.
The photographs they took, which we paid £150 for (including EPC), were absolutely shocking - so bad we produce our own for them to add to the particulars. One picture they posted was of the bathroom, but only showed the loo!
Of the five viewings they have arranged, only one viewer turned up. Obviously, they have no control over this, but they made NO effort to contact the people who didn't show up.
When we have tried to call them, the line rings out. This concerns me, considering it is the same line potential buyers are using!
The staff who answer the telephones sound like they'd rather be elsewhere, which isn't good in a sales environment.
We had a friend drop into their Shrewsbury office to ask for some details; the man who gave our friend the details about our house didn't even bother to discuss the house with her. The details were also printed on paper with half of another house's particulars on the back". NOT impressive.
Do not waste your time or money on this bunch of cowboys.
The UK's Largest Customer Review Website for the Property Industry
With this office I found that ...
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5 Star Review
Sue
Steve
By : 'Brenda'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Feb 9, 2012
People found this helpful1
With this office I found that they did what it said on the tin. They were very friendly, nothing seemed too much trouble and they soldiered on to sell my property regardless of the fact that there were major obstacles put in the way. They more than earned their commission on this sale. If they... Read Full Review
Comments (0)With this office I found that they did what it said on the tin. They were very friendly, nothing seemed too much trouble and they soldiered on to sell my property regardless of the fact that there were major obstacles put in the way. They more than earned their commission on this sale. If they said they would ring you back, they did. If they said they'd find something out for you, they did, and ring you to let you know. If there was something they didn't know, they'd find that out. They were very professional and knowledgeable and that shone through when you spoke to them.
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Brenda Docherty said about D B Roberts & Partners
Services : Sales( As a Vendor )Date: 9th Feb 2012
With this office I found that they did what it said on the tin. They were very friendly, nothing seemed too much trouble and they soldiered on to sell my property regardless of the fact that there were major obstacles put in the way. They more than earned their commission on this sale. If they said they would ring you back, they did. If they said they'd find something out for you, they did, and ring you to let you know. If there was something they didn't know, they'd find that out. They were very professional and knowledgeable and that shone through when you spoke to them.
Before we bought our house we used their mortgage service too and that was extremely professional and helpful so much so that we took their advice and used their services to see our sale through.
I would thoroughly recommend all of DB Roberts services to anyone who asked for recommendations.
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Complaints Procedure
At DB Roberts we always take our clients concerns seriously.
You should first take any matter up orally with the Manager of the branch office which has given rise to your complaint.
In most cases, the Branch Manager will be able to address your concerns if however you remained dissatisfied then a formal complaint is dealt with at our Head Office in Emstrey.
Last updated at 12/27/2017, 4:29:03 AM by allAgents
