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Waterlooville, PO7
5/5, 305 Reviews
97% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
96% letting fee satisfaction
Established in 1988, Bernards are well reputed, independent estate agents ideally located in high street locations in Southsea, Waterlooville and Portsmouth. Our aim is to provide a first class service by combining our wealth of experience with full use of the latest information technology. The range of services w
e provide and the diversity of our client base requires a flexible approach that can only be provided consistently by well trained staff who genuinely care about our clients’ needs.
"Friendly professional..."
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5 Star Review
Chris
By : 'Sue G'
Services : Sales(As a Vendor)
Sold price : £390000
Would you recommend ? : Yes
Postcode : PO7
Aug 23, 2021
People found this helpful0
Friendly professional service when dealing with Chris at Bernards in Waterlooville with the sale of our home, would recommend and deal with them again.
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Lee & Tracey
Paul Randell
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £22,000 | £3,216,000 |
| Lettings | 100% | 96% | £650 | £1,500 |
Areas covered
- PO6
- PO7
- PO8
- PO9
Address
Bernards Estate Agents
47 London Road, Waterlooville, Hampshire
PO7 7EX
023 9223 2888
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bernards Estate Agents Branches (View All 6)
Cannot say a bad word about ...
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5 Star Review
Diamie
Thomas
By : 'Lee'
Services : Sales( As a Vendor )
Sold price : £406000
Would you recommend ? : Yes
Postcode : PO7
Jun 19, 2024
People found this helpful0
Cannot say a bad word about these agents. Sold our property with the very 1st viewing. Also bought our next property with the same agent. Thomas Higgins sold us the property after showing us around. Special mention to Diamie Goddard who worked tirelessly with our chain of 5 to push the sale... Read Full Review
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Lee & Tracey said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 19th Jun 2024
Cannot say a bad word about these agents. Sold our property with the very 1st viewing. Also bought our next property with the same agent. Thomas Higgins sold us the property after showing us around. Special mention to Diamie Goddard who worked tirelessly with our chain of 5 to push the sale through as quickly as possible. Always updating us weekly with how things were progressing. Sale and purchase took about 10-12 weeks. Would highly recommend using this 5 ⭐️ company.
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Rental ...
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5 Star Review
By : 'JJ'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : PO9
Jan 17, 2024
People found this helpful0
I have used Bernard’s now for many years regarding my rental property, they have always been very professional and very... Read Full Review
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JJ said about Bernards Estate Agents
Services : Letting( As a Owner )Date: 17th Jan 2024
I have used Bernard’s now for many years regarding my rental property, they have always been very professional and very helpful.
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Brilliant Estate agency, the ...
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5 Star Review
Thomas
By : 'CT'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : PO7
Jan 12, 2024
People found this helpful0
Brilliant Estate agency, the team were great. They delivered that was... Read Full Review
Comments (0)Brilliant Estate agency, the team were great.
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CT said about Bernards Estate Agents
Services : Letting( As a Tenant )Date: 12th Jan 2024
Brilliant Estate agency, the team were great.
They delivered that was promised!
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New ...
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5 Star Review
By : 'Louise'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : PO7
Jan 2, 2024
People found this helpful0
Josh kept us informed at every stage about the progress of the tenancy. He was quick to answer questions and respond to our requests or... Read Full Review
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Louise Hunt said about Bernards Estate Agents
Services : Letting( As a Owner )Date: 2nd Jan 2024
Josh kept us informed at every stage about the progress of the tenancy. He was quick to answer questions and respond to our requests or enquiries.
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Helpful ...
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5 Star Review
By : 'Paul'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : PO7
Dec 20, 2023
People found this helpful0
Josh was very helpful all the way through the letting... Read Full Review
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Paul Randell said about Bernards Estate Agents
Services : Letting( As a Tenant )Date: 20th Dec 2023
Josh was very helpful all the way through the letting process.
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Excellent Outcome from the ...
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5 Star Review
By : 'Roger'
Services : Letting( As a Owner )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : PO7
Dec 5, 2023
People found this helpful0
Josh has been excellent in communications and action in securing us a tenant in our 1-bedroom... Read Full Review
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Roger Evans said about Bernards Estate Agents
Services : Letting( As a Owner )Date: 5th Dec 2023
Josh has been excellent in communications and action in securing us a tenant in our 1-bedroom flat.
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I have recently sold a ...
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5 Star Review
Diamie
Thomas
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £288000
Would you recommend ? : Yes
Postcode : PO9
Dec 1, 2023
People found this helpful1
I have recently sol a property using Bernards Estates in Waterlooville and I cannot fault the service I received. Tom was professional, efficient and honest in every aspect of the sale which is what I needed for a quick sale. I would not hesitate in using them again and will be referring them to... Read Full Review
Comments (0)I have recently sol a property using Bernards Estates in Waterlooville and I cannot fault the service I received. Tom was professional, efficient and honest in every aspect of the sale which is what I needed for a quick sale.
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Mr Brazier said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 1st Dec 2023
I have recently sol a property using Bernards Estates in Waterlooville and I cannot fault the service I received. Tom was professional, efficient and honest in every aspect of the sale which is what I needed for a quick sale.
I would not hesitate in using them again and will be referring them to friends and family should they need one of the services Bernards offer.
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Quick to respond to concerns, ...
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5 Star Review
Thomas
By : 'Tawanda'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO7
Oct 30, 2023
People found this helpful0
Quick to respond to concerns, solution oriented individual. Glad to work with you... Read Full Review
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Tawanda White said about Bernards Estate Agents
Services : Letting( As a Tenant )Date: 30th Oct 2023
Quick to respond to concerns, solution oriented individual. Glad to work with you Josh.
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Great Experiance with ...
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5 Star Review
Diamie
By : 'Del'
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : PO7
Sep 9, 2023
People found this helpful0
Great Experiance with Bernards. Very Good Communications and i was kept upto date through the sale by Diamie. She Updated Me every step of the way even when she was on... Read Full Review
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Del Morley said about Bernards Estate Agents
Services : Sales( As a Buyer )Date: 9th Sep 2023
Great Experiance with Bernards. Very Good Communications and i was kept upto date through the sale by Diamie. She Updated Me every step of the way even when she was on holiday.
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So far had a great experience ...
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5 Star Review
By : 'Amanda'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : PO7
Aug 30, 2023
People found this helpful0
So far had a great experience with Bernard's Emma has been great and very Helpful, its been stress free so Thank you... Read Full Review
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Amanda Hill said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 30th Aug 2023
So far had a great experience with Bernard's Emma has been great and very Helpful, its been stress free so Thank you Team
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Super impressed with the ...
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5 Star Review
Chris
By : 'Natalie'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : PO7
Aug 24, 2023
People found this helpful0
Super impressed with the professionalism and the help we have had. Would highly... Read Full Review
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Natalie said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 24th Aug 2023
Super impressed with the professionalism and the help we have had. Would highly recommend
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Rob May (mortgage adviser) ...
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5 Star Review
Luke
By : 'Mark'
Services : Mortgages
Sold price : £300000
Would you recommend ? : Yes
Postcode : PO3
Aug 18, 2023
People found this helpful0
Rob May (mortgage adviser) and Luke McNally prior to Rob could not have been more helpful and supportive throughout the whole mortgage process. Genuinely brilliant service. I would definitely recommend and use... Read Full Review
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Mark Cheyney said about Bernards Estate Agents
Services : Mortgages( )Date: 18th Aug 2023
Rob May (mortgage adviser) and Luke McNally prior to Rob could not have been more helpful and supportive throughout the whole mortgage process. Genuinely brilliant service. I would definitely recommend and use again.
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Everything went really ...
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5 Star Review
Thomas
By : 'Patricia'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : PO9
Aug 15, 2023
People found this helpful0
Everything went really well.Many thanks to Rob for sorting the mortgage without any hitches,really felt we were in safe hands.Also big thanks to Tom in sales ,sorting out all my calls ,staying patient I know I can be trying sometimes lol,also to the rest of the team that were involved in my sale... Read Full Review
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Patricia Archdale said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 15th Aug 2023
Everything went really well.Many thanks to Rob for sorting the mortgage without any hitches,really felt we were in safe hands.Also big thanks to Tom in sales ,sorting out all my calls ,staying patient I know I can be trying sometimes lol,also to the rest of the team that were involved in my sale thankyou Pat Archdale
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It has been a pleasure ...
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5 Star Review
Chris
Martin
By : 'John'
Services : Sales( As a Vendor )
Sold price : £500000
Would you recommend ? : Yes
Postcode : PO7
Aug 10, 2023
People found this helpful0
It has been a pleasure dealing with Bernards in regard to the sale of my late father's house. They whole team have been proactive throughout the sales process. Highly... Read Full Review
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John Stowell said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 10th Aug 2023
It has been a pleasure dealing with Bernards in regard to the sale of my late father's house. They whole team have been proactive throughout the sales process. Highly recommended.
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Superb, professional ...
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5 Star Review
Martin
Matthew
By : 'Alex'
Services : Sales( As a Vendor )
Sold price : £407000
Would you recommend ? : Yes
Postcode : PO6
Aug 6, 2023
People found this helpful0
Martin came out to value my property & we agreed a price. Matt took amazing photos & posted a reel on instagram. My house looked so good I wanted to buy it myself! They had 6 viewings in under a week & 3 offers. I’ve started packing up already. Thank you so much... Read Full Review
Comments (0)Martin came out to value my property & we agreed a price. Matt took amazing photos & posted a reel on instagram. My house looked so good I wanted to buy it myself! They had 6 viewings in under a week & 3 offers. I’ve started packing up already.
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Alex said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 6th Aug 2023
Martin came out to value my property & we agreed a price. Matt took amazing photos & posted a reel on instagram. My house looked so good I wanted to buy it myself! They had 6 viewings in under a week & 3 offers. I’ve started packing up already.
Thank you so much for the efficient & professional service.
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Chris is an excellent sales ...
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4 Star Review
Chris
By : 'Ruth'
Services : Sales( As a Vendor )
Sold price : £512000
Would you recommend ? : Yes
Postcode : PO8
Aug 4, 2023
People found this helpful0
Chris is an excellent sales manager . Very good communicator and thorough in his... Read Full Review
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Ruth Stack said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 4th Aug 2023
Chris is an excellent sales manager . Very good communicator and thorough in his work
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Very professional and easy to ...
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5 Star Review
By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £465000
Would you recommend ? : Yes
Postcode : PO11
Aug 2, 2023
People found this helpful0
Very professional and easy to deal with. Kept me up to date with every aspect of the... Read Full Review
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Paul said about Bernards Estate Agents
Services : Sales( As a Vendor )Date: 2nd Aug 2023
Very professional and easy to deal with. Kept me up to date with every aspect of the sale.
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A very professional ...
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5 Star Review
Chris
By : 'Elizabeth'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PO9
Jul 31, 2023
People found this helpful0
A very professional organisaton. Quick to respond to requests. Found us a tenant very quickly and checked all references. Very good communication skills. I would... Read Full Review
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Elizabeth Killick said about Bernards Estate Agents
Services : Letting( As a Owner )Date: 31st Jul 2023
A very professional organisaton. Quick to respond to requests. Found us a tenant very quickly and checked all references. Very good communication skills. I would recommend.
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Happy ...
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5 Star Review
Martin
Thomas
By : 'Peter'
Services : Sales( As a Buyer )
Sold price : £480000
Would you recommend ? : Yes
Postcode : PO7
Jul 25, 2023
People found this helpful0
The whole experience was professional and friendly. We were kept informed about the purchase of our house throughout and we were happy we went with Bernards. All staff greeted us by name when we entered the branch and we felt they were genuinely interested in... Read Full Review
Comments (0)The whole experience was professional and friendly. We were kept informed about the purchase of our house throughout and we were happy we went with Bernards.
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Peter said about Bernards Estate Agents
Services : Sales( As a Buyer )Date: 25th Jul 2023
The whole experience was professional and friendly. We were kept informed about the purchase of our house throughout and we were happy we went with Bernards.
All staff greeted us by name when we entered the branch and we felt they were genuinely interested in us.
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Would like to thank diamie ...
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5 Star Review
Diamie
By : 'Jodie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO9
Jul 20, 2023
People found this helpful0
Would like to thank diamie for her hard work in getting our Sale through stress free .Diamie was very professional throughout the whole process . Thank... Read Full Review
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Jodie Skye said about Bernards Estate Agents
Services : Sales( As a Buyer )Date: 20th Jul 2023
Would like to thank diamie for her hard work in getting our Sale through stress free .Diamie was very professional throughout the whole process . Thank you
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes
wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to
consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property
Ombudsman.
What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days of receiving
it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will
review your file and speak to the member of staff who dealt with you. A formal written outcome of our
investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate
review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints
procedure, before being submitted for an independent review.
Last updated at 7/17/2019, 3:19:56 AM by allAgents
