I am fortunate enough to be up to date with my bills. Their bills have been really high months though & several neighbours have not been able to pay from my understanding. Newton decided to send a letter saying that some of my neighbours have been unable to pay. They are now going to take legal... Read Full Review

Very poor. Do not answer emails. Telephone calls to agent never put through. Ignore professional contacts. Receptionist has list of... Read Full Review

Terrible experience. Three years on from initially reporting water damage and it's still not resolved. Had countless property managers, most of which haven't even visited the property and communication is non-existent. We're homeowners and take good care of our home but Newton has... Read Full Review

Shocking service, reported a simple issue 119 days ago and Newton have still been unable to resolve. Continuously bumping their fees up when customer service and communication remains... Read Full Review

Avoid at all costs. This company loves to ignore as many emails as possible, I suspect they have an internal competition on who can ignore more emails per day. I set up a DD 2 years ago, but they never changed the amount, I had no way to change it myself, I was expecting they were on top of... Read Full Review

Beware Scammers! I've updated this review to counter balance the impression this company gives by responding 'positively' to any negative reviews. It implies that they will resolve your grievance, however the truth is they are only concerned with their public image that's ... Read Full Review

Absolutely useless - to be avoided at all costs. Be warned. Quarterly billing is shambolic, every invoice is missing a high percentage of the cost of work done DURING THAT BILLING PERIOD. ( Common electricity has been a year late...! ) They don't care / no pride in work, Newton... Read Full Review

I’ve found Newton to be professional and extremely easy to deal with. My Property Manager (John Hempstead) in particular, is resolutely focused on using his, evidently abundant experience and skill set; in creating a seamless buffer between factor and owner. His management of... Read Full Review

We are very pleased with the service received from Fraser Williamson. He is prompt to resolve any issues and is very approachable and pleasant to deal with. We have noticed an improvement in the management of the building since he took... Read Full Review

10 Months on from an unannounced take over of DRF and this firm NPM is as good as a chocolate teapot .When you make a complaint to their MD he refers to a senior manager to deal with me He the senior manager takes offence if you challenge him on a strait forward answer and then cuts off... Read Full Review

Really not impressed with them. When they started to get some very unhappy residents their response was not to start providing a better service. Rather, they have insisted, against the wishes of many of us, in hiring a local venue to “meet” with us and are charging us for the privilege. Instead of... Read Full Review

I have lived in my flat for nearly two years now and when I have ever had an issue I speak with my factor Lynsey. Lynsey is very prompt with her responses and will always try and help me the best way she can! Any issues i have had I feel comfortable to go to Lynsey and she sorts them out straight ... Read Full Review

They don’t comply with the written “Services We Provide”. In fact it is the exact opposite. Carry out work without informing hone owners. One contacted actually had a key for entry into our building even though we have a secure entry system to be used by visitors... Read Full Review

Lynsey Hutchinson is very approachable and attends to issues and concerns efficiently, professionally and promptly whilst keeping you constantly informed on issues at hand, always obliging, going that little bit further. Very happy with the services... Read Full Review

Disappointed Having appointed Newton Property to be our factor, we had high hopes that the service we received from this reputable company would be of the quality that we expected for the management of a historic listed building. Initially, we were delighted with the service we received from... Read Full Review

Disappointed Having appointed Newton Property to be our factor, we had high hopes that the service we received from this reputable company would be of the quality that we expected for the management of a historic listed building. Initially, we were delighted with the service we received from... Read Full Review

I very rarely get a quick or accurate response, I feel ignored as a tenant and have been frustrated by my letting agent/agency on quite a few... Read Full Review

We rented a flat from Newton based at Port Dundas for 10 month. It was a beautiful Mackintosh Mansion flat and we had the best service of Charlene who was dealing with us. Even minor issues were attended to immediately and once we left and cleaned the flat, we got our full deposit back too. I... Read Full Review

If I could give no stars I would. Avoid this company at all costs. 12 years of hell. Cannot get rid of them due to many flats being rented out but working on it! If it wasn't for Martin (Director), who is a gem, flat would have been sold long ago. How sad is that? Why is it allowed that a... Read Full Review

Absolutely horrific and abysmal factor who managed the property I stayed in which was a low rise block of flats. They overcharged and sent pointless ridiculous letters constantly, which came with a pretty excessive price tag. They were worse than useless in dealing with issues like drain problems... Read Full Review