The UK's Largest Customer Review Website for the Property Industry
Laurent Residential
5/5, 77 Reviews
96% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Every business has its own story
Ours began 25 years ago and our ethos remains the same today – a personal commitment to provide an individual service to our Clients and their property built on sincerely and trust.
We are an independent property company which allows us to combine our passion for property with
a highly personalised and efficient service.
Our knowledge, experience, enthusiasm and commitment ensures that our focus is on our clients and their best interests, providing them with the support and attention that is required throughout their property transaction.
Our independence allows us the flexibility to adapt our service to suit individual clients’ needs
We put the individual needs of each Client and their property first.
The UK's largest customer review website for the property industry.
Laurent Residential
1a Barnes High Street,SW13 9LB
Certified Customer Experience
Report Summary
Report generated on (08 April 2025 @ 01:58:20)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Timothy on 23rd Jul 2023
5 Star Review
Laurent Residential has been my letting agent for countless years, currently managing two properties for me. They have done all that I expect of them: finding quality reliable tenants, negotiating sensibly on my behalf, managing tradesmen independently of me, providing regular monthly documentation and organised annual summaries. Staff has been generally long-serving and professional; there is always someone au fait with ongoing issues that might need progressing, so that I feel I am getting an extremely personal service and - importantly - it is provided with a smile.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Steve on 2nd May 2023
5 Star Review
Lal, Julia and the team have been finding great tenants for my properties and looking after any maintenance issues seamlessly and professionally for many years now. Can't recommend them enough as property managers and letting agents.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
HD on 1st May 2023
5 Star Review
Fabulous service, attention and customer care in every way, which only gets better and better as each year passes by.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Judy on 29th Apr 2023
5 Star Review
Laurent Residential has looked after my property for more than 10 years. They communicate well and look after both the landlord and tenant. I would not keep returning to them if they did not do their job so well.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Jeremy on 29th Apr 2023
5 Star Review
Have worked with the team for over 20 years and have always received excellent service - their local knowledge is invaluable
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 08/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
You can confirm the validity of the content of these reviews, by visiting the profile pages at www.allAgents.co.uk and search for the agent/staff member's name. If you have any queries relating to this document, please contact us at info@allagents.co.uk
allagents.co.uk © 2025
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
"Great communication and..."
Share On : 
5 Star Review
Toby
By : 'Jon Williamson'
Services : Sales(As a Buyer)
Sold price : £650000
Would you recommend ? : Yes
Postcode : SW15
Jul 5, 2021
People found this helpful0
Great communication and chasing things up for us and letting us know what was happening. Very happy dealing with Toby
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £465,000 | £4,950,000 |
| Lettings | 100% | 97% | £1,500 | £7,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 27 | 0 | 21 | 0 | 17 | 1 | 8 | 2 | 1 | 0 |
Areas covered
- Barnes
- Mortlake
- Putney
- SW13
- SW14
- SW15
Address
Laurent Residential
1a Barnes High Street, London, Greater London
SW13 9LB
0208 876 4466
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 18:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Personal professional service ...
Share On :
5 Star Review
Lal
Julia
By : 'Timothy'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : TW8
Jul 23, 2023
People found this helpful0
Laurent Residential has been my letting agent for countless years, currently managing two properties for me. They have done all that I expect of them: finding quality reliable tenants, negotiating sensibly on my behalf, managing tradesmen independently of me, providing regular monthly documentation ... Read Full Review
Comments (0)
Was this helpful?:
Timothy Michael Thomas said about Laurent Residential
Services : Letting( As a Owner )Date: 23rd Jul 2023
Laurent Residential has been my letting agent for countless years, currently managing two properties for me. They have done all that I expect of them: finding quality reliable tenants, negotiating sensibly on my behalf, managing tradesmen independently of me, providing regular monthly documentation and organised annual summaries. Staff has been generally long-serving and professional; there is always someone au fait with ongoing issues that might need progressing, so that I feel I am getting an extremely personal service and - importantly - it is provided with a smile.
The UK's Largest Customer Review Website for the Property Industry
Lal, Julia and the team have ...
Share On :
5 Star Review
Lal
Julia
By : 'Steve'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW13
May 2, 2023
People found this helpful0
Lal, Julia and the team have been finding great tenants for my properties and looking after any maintenance issues seamlessly and professionally for many years now. Can't recommend them enough as property managers and letting ... Read Full Review
Comments (0)Was this helpful?:
Steve said about Laurent Residential
Services : Letting( As a Owner )Date: 2nd May 2023
Lal, Julia and the team have been finding great tenants for my properties and looking after any maintenance issues seamlessly and professionally for many years now. Can't recommend them enough as property managers and letting agents.
The UK's Largest Customer Review Website for the Property Industry
Fabulous service, attention ...
Share On :
5 Star Review
Lal
By : 'HD'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Tenant )
Rent PCM : £6350
Would you recommend ? : Yes
Postcode : SW13
May 1, 2023
People found this helpful1
Fabulous service, attention and customer care in every way, which only gets better and better as each year passes ... Read Full Review
Comments (0)Was this helpful?:
HD said about Laurent Residential
Services : Letting( As a Tenant )Date: 1st May 2023
Fabulous service, attention and customer care in every way, which only gets better and better as each year passes by.
The UK's Largest Customer Review Website for the Property Industry
Laurent Residential has ...
Share On :
5 Star Review
Lal
By : 'Judy'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Owner )
Rent PCM : £7500
Would you recommend ? : Yes
Postcode : SW13
Apr 29, 2023
People found this helpful0
Laurent Residential has looked after my property for more than 10 years. They communicate well and look after both the landlord and tenant. I would not keep returning to them if they did not do their job so ... Read Full Review
Comments (0)Was this helpful?:
Judy said about Laurent Residential
Services : Letting( As a Owner )Date: 29th Apr 2023
Laurent Residential has looked after my property for more than 10 years. They communicate well and look after both the landlord and tenant. I would not keep returning to them if they did not do their job so well.
The UK's Largest Customer Review Website for the Property Industry
Long Term Excellent ...
Share On :
5 Star Review
Lal
By : 'Jeremy'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Owner )
Rent PCM : £4000
Would you recommend ? : Yes
Postcode : SW13
Apr 29, 2023
People found this helpful0
Have worked with the team for over 20 years and have always received excellent service - their local knowledge is ... Read Full Review
Comments (0)Was this helpful?:
Jeremy Lester said about Laurent Residential
Services : Letting( As a Owner )Date: 29th Apr 2023
Have worked with the team for over 20 years and have always received excellent service - their local knowledge is invaluable
The UK's Largest Customer Review Website for the Property Industry
Lal and team have managed a ...
Share On :
5 Star Review
Lal
By : 'Simon'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW15
Apr 28, 2023
People found this helpful0
Lal and team have managed a detached property for us in Putney for 15+ years. Lal has been nothing but outstanding-she is extremely hands on, & has always been very responsive & quick to solve issues for us. I can’t recommend her highly ... Read Full Review
Comments (0)Was this helpful?:
Simon Crisp said about Laurent Residential
Services : Letting( As a Owner )Date: 28th Apr 2023
Lal and team have managed a detached property for us in Putney for 15+ years. Lal has been nothing but outstanding-she is extremely hands on, & has always been very responsive & quick to solve issues for us. I can’t recommend her highly enough!
The UK's Largest Customer Review Website for the Property Industry
Exceptional ...
Share On :
5 Star Review
Lal
Toby
By : 'Emma'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Owner )
Rent PCM : £3700
Would you recommend ? : Yes
Postcode : SW14
Apr 28, 2023
People found this helpful0
We have rented a home through Laurent Residential, and now rent out our home through Laurent Residential - and our experience on both sides has been exceptional. Their communication, attention to detail and fairness make dealing with them an absolute ... Read Full Review
Comments (0)Was this helpful?:
Emma said about Laurent Residential
Services : Letting( As a Owner )Date: 28th Apr 2023
We have rented a home through Laurent Residential, and now rent out our home through Laurent Residential - and our experience on both sides has been exceptional. Their communication, attention to detail and fairness make dealing with them an absolute pleasure.
The UK's Largest Customer Review Website for the Property Industry
They are always extremely ...
Share On :
5 Star Review
Lal
Toby
By : 'Clare'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Tenant )
Rent PCM : £3150
Would you recommend ? : Yes
Postcode : SW13
Apr 28, 2023
People found this helpful0
They are always extremely helpful and deal with everyone right away. I can't fault them and would highly recommend ... Read Full Review
Comments (0)Was this helpful?:
Clare Whately said about Laurent Residential
Services : Letting( As a Tenant )Date: 28th Apr 2023
They are always extremely helpful and deal with everyone right away. I can't fault them and would highly recommend them.
The UK's Largest Customer Review Website for the Property Industry
Always the most honest and ...
Share On :
5 Star Review
Lal
Toby
By : 'B.Evans'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW13
Apr 28, 2023
People found this helpful0
Always the most honest and reliable agents I have felt with. The personal touch goes a long way to give one confidence in their abilities to be truthful and ... Read Full Review
Comments (0)Was this helpful?:
B.Evans said about Laurent Residential
Services : Letting( As a Owner )Date: 28th Apr 2023
Always the most honest and reliable agents I have felt with. The personal touch goes a long way to give one confidence in their abilities to be truthful and competent..
The UK's Largest Customer Review Website for the Property Industry
Trustworthy, Effective and ...
Share On :
5 Star Review
Lal
By : 'Eva'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW13
Apr 28, 2023
People found this helpful0
Trustworthy, Effective and Excellent Property Management. We have been working with Laurent Residential since 2007. We would recommend them to any ... Read Full Review
Comments (0)Was this helpful?:
Eva Ceccaroni said about Laurent Residential
Services : Letting( As a Owner )Date: 28th Apr 2023
Trustworthy, Effective and Excellent Property Management. We have been working with Laurent Residential since 2007. We would recommend them to any landlord.
The UK's Largest Customer Review Website for the Property Industry
Been a tenant with one of ...
Share On :
5 Star Review
Lal
By : 'Kashif'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW13
Apr 28, 2023
People found this helpful0
Been a tenant with one of Laurent Residential's properties for almost 3 years now. Always found them to be very professional, prompt and thorough. Everyone on the staff is lovely ... Read Full Review
Comments (0)Was this helpful?:
Kashif Razzaqui said about Laurent Residential
Services : Letting( As a Tenant )Date: 28th Apr 2023
Been a tenant with one of Laurent Residential's properties for almost 3 years now. Always found them to be very professional, prompt and thorough. Everyone on the staff is lovely too!
The UK's Largest Customer Review Website for the Property Industry
They have been great at ...
Share On :
5 Star Review
Lal
By : 'Prashant'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW13
Apr 27, 2023
People found this helpful0
They have been great at supporting maintenance and were very helpful when we had to replace floor tiling due to water ... Read Full Review
Comments (0)Was this helpful?:
Prashant Kalia said about Laurent Residential
Services : Letting( As a Tenant )Date: 27th Apr 2023
They have been great at supporting maintenance and were very helpful when we had to replace floor tiling due to water leakage
The UK's Largest Customer Review Website for the Property Industry
Extremely professional and ...
Share On :
5 Star Review
Lal
By : 'Rodi'
Branch : Barnes, 1a Barnes High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW13
Apr 26, 2023
People found this helpful0
Extremely professional and collaborative. We interacted with this agency for years and never had issues of any sort. Responsive and very kind. One of the few agency where you feel like the select the clients in line with their ethics and approach. Strongly ... Read Full Review
Comments (0)Was this helpful?:
Rodi Basso said about Laurent Residential
Services : Letting( As a Tenant )Date: 26th Apr 2023
Extremely professional and collaborative. We interacted with this agency for years and never had issues of any sort. Responsive and very kind. One of the few agency where you feel like the select the clients in line with their ethics and approach. Strongly recommended.
The UK's Largest Customer Review Website for the Property Industry
Toby Leek at Laurent ...
Share On :
5 Star Review
Toby
By : 'Amanda'
Branch : Barnes, 1a Barnes High Street
Services : Sales( As a Vendor )
Sold price : £4950000
Would you recommend ? : Yes
Postcode : SW13
Oct 26, 2021
People found this helpful0
Toby Leek at Laurent completely exceeded our expectations when he sold our house in Barnes. He worked harder than every other agency to understand our situation and what our expectations were in terms of timings and how we wanted to proceed, he established a strong sense of trust with us which ... Read Full Review
Comments (0)Was this helpful?:
Amanda Carr said about Laurent Residential
Services : Sales( As a Vendor )Date: 26th Oct 2021
Toby Leek at Laurent completely exceeded our expectations when he sold our house in Barnes. He worked harder than every other agency to understand our situation and what our expectations were in terms of timings and how we wanted to proceed, he established a strong sense of trust with us which eventually got him the sole listing. During the selling process he was brilliant, he paid attention to all the little details that can win a buyer over, such as learning the history of the house and using our anecdotal stories to engage the interest of potential buyers. Not only did he sell the house swiftly at the price we wanted, but he also steered us through the entire sales process with wise advice and a sense of experienced calm we thoroughly appreciated. We have continued to recommend him to all our friends who are thinking of selling, as although there are more well know agencies in Barnes, none could have matched Toby's wise professionalism and reassuring style.
The UK's Largest Customer Review Website for the Property Industry
Laurent Residential were ...
Share On :
5 Star Review
Toby
By : 'Richard'
Branch : Barnes, 1a Barnes High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW13
Sep 24, 2021
People found this helpful0
Laurent Residential were great to deal with and made the process of selling our property as painless as they could. Communication was regular and clear, and Toby handled the marketing and sale of our property brilliantly. We have already recommended them to neighbours who were looking to move. Huge ... Read Full Review
Comments (0)Was this helpful?:
Richard Lloyd said about Laurent Residential
Services : Sales( As a Vendor )Date: 24th Sep 2021
Laurent Residential were great to deal with and made the process of selling our property as painless as they could. Communication was regular and clear, and Toby handled the marketing and sale of our property brilliantly. We have already recommended them to neighbours who were looking to move. Huge thanks Toby and Lal.
The UK's Largest Customer Review Website for the Property Industry
Toby was amazing from start ...
Share On :
5 Star Review
Toby
By : 'Martin'
Branch : Barnes, 1a Barnes High Street
Services : Sales( As a Vendor )
Sold price : £507000
Would you recommend ? : Yes
Postcode : SW13
Jul 6, 2021
People found this helpful0
Toby was amazing from start to finish , kept in touch when needed , would definitely recommend Laurent residential over larger big named estate agents as I feel you get more of a personalized service. Thanks again Toby ... Read Full Review
Comments (0)Toby was amazing from start to finish , kept in touch when needed , would definitely recommend Laurent residential over larger big named estate agents as I feel you get more of a personalized service.
Was this helpful?:
Martin said about Laurent Residential
Services : Sales( As a Vendor )Date: 6th Jul 2021
Toby was amazing from start to finish , kept in touch when needed , would definitely recommend Laurent residential over larger big named estate agents as I feel you get more of a personalized service.
Thanks again Toby ?
The UK's Largest Customer Review Website for the Property Industry
Great communication and ...
Share On :
5 Star Review
Toby
By : 'Jon'
Branch : Barnes, 1a Barnes High Street
Services : Sales( As a Buyer )
Sold price : £650000
Would you recommend ? : Yes
Postcode : SW15
Jul 5, 2021
People found this helpful0
Great communication and chasing things up for us and letting us know what was happening. Very happy dealing with ... Read Full Review
Comments (0)Was this helpful?:
Jon Williamson said about Laurent Residential
Services : Sales( As a Buyer )Date: 5th Jul 2021
Great communication and chasing things up for us and letting us know what was happening. Very happy dealing with Toby
The UK's Largest Customer Review Website for the Property Industry
Very helpful and friendly ...
Share On :
5 Star Review
Toby
By : 'Yinan'
Branch : Barnes, 1a Barnes High Street
Services : Sales( As a Buyer )
Sold price : £507000
Would you recommend ? : Yes
Postcode : SW13
Jun 29, 2021
People found this helpful0
Toby has very actively coordinated the conveyance between the seller and buyer, which was very helpful to achieve a 6 week completion and saved me over £10k in stamp duty. Thanks ... Read Full Review
Comments (0)Toby has very actively coordinated the conveyance between the seller and buyer, which was very helpful to achieve a 6 week completion and saved me over £10k in stamp duty.
Was this helpful?:
Yinan Wu said about Laurent Residential
Services : Sales( As a Buyer )Date: 29th Jun 2021
Toby has very actively coordinated the conveyance between the seller and buyer, which was very helpful to achieve a 6 week completion and saved me over £10k in stamp duty.
Thanks Toby!
The UK's Largest Customer Review Website for the Property Industry
Toby has an Absolutely lovely ...
Share On :
5 Star Review
Toby
By : 'Ray'
Branch : Barnes, 1a Barnes High Street
Services : Sales( As a Buyer )
Sold price : £1210000
Would you recommend ? : No
Postcode : SW13
Jun 29, 2021
People found this helpful0
Toby has an Absolutely lovely demeanour! It was a pleasure to buy a Property through him and would use his services ... Read Full Review
Comments (0)Was this helpful?:
Ray washbourne said about Laurent Residential
Services : Sales( As a Buyer )Date: 29th Jun 2021
Toby has an Absolutely lovely demeanour! It was a pleasure to buy a Property through him and would use his services again
The UK's Largest Customer Review Website for the Property Industry
A thorough, consistent and ...
Share On :
5 Star Review
Toby
By : 'Nicholas'
Branch : Barnes, 1a Barnes High Street
Services : Sales( As a Vendor )
Sold price : £1200000
Would you recommend ? : Yes
Postcode : SW13
Jun 28, 2021
People found this helpful0
A thorough, consistent and clear approach throughout the sale. Toby was fantastic from start to finish with his insight and expertise making the process ... Read Full Review
Comments (0)Was this helpful?:
Nicholas Hartley-Aldred said about Laurent Residential
Services : Sales( As a Vendor )Date: 28th Jun 2021
A thorough, consistent and clear approach throughout the sale. Toby was fantastic from start to finish with his insight and expertise making the process seemless.
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 77 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
Awards won by Laurent Residential
Regional Awards Won by Laurent Residential
Individual Branch Awards
2023 Best Letting Agent in Greater London
