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Docklands, London E14
4.8/5, 259 Reviews
96% Recommended
95% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know th
at dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
"Mark is very friendly and..."
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5 Star Review
Mark
By : 'Natalie Gearing'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : E1W
28 May 2021
People found this helpful0
Mark is very friendly and attentive and helped us negotiate a good deal to fit what we were looking for.
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Yu Chi Jacky Choi
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 100% | £153,000 | £960,000 |
| Lettings | 100% | 99% | £395 | £3,000 |
Areas covered
- E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Address
Franklyn James
60 Westferry Road, London, Greater London
E14 8JE
020 7005 6080
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Franklyn James Branches (View All 2)
Excellent Services by Mark ...
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5 Star Review
Mark
By : 'Markella'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
17 Jan 2023
People found this helpful0
Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received responses almost immediately regarding any specific inquiries during the process and even now while I am renting the... Read Full Review
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Markella said about Franklyn James
Services : Letting( As a Tenant )Date: 17th Jan 2023
Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received responses almost immediately regarding any specific inquiries during the process and even now while I am renting the flat.
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Danny was ...
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5 Star Review
Danny
By : 'Shahid'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : E14
7 Mar 2022
People found this helpful0
Danny was outstanding, helped me secure my flat with great efficiency. Very friendly and professional, an asset to your... Read Full Review
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Shahid Akhtar said about Franklyn James
Services : Letting( As a Tenant )Date: 7th Mar 2022
Danny was outstanding, helped me secure my flat with great efficiency. Very friendly and professional, an asset to your firm.
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Excellent Service from Inga! ...
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5 Star Review
By : 'Yu'
Services : Letting( As a Owner )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : E14
15 Feb 2022
People found this helpful0
Excellent Service from Inga! as we are overseas buyer looking for professional Landlord service and Inga has pinpointed every need we look for , we even had a verbal online meeting with her for her to explain every detail involved during the landlord letting process. I would recommend Inga and... Read Full Review
Comments (0)Excellent Service from Inga! as we are overseas buyer looking for professional Landlord service and Inga has pinpointed every need we look for , we even had a verbal online meeting with her for her to explain every detail involved during the landlord letting process.
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Yu Chi Jacky Choi said about Franklyn James
Services : Letting( As a Owner )Date: 15th Feb 2022
Excellent Service from Inga! as we are overseas buyer looking for professional Landlord service and Inga has pinpointed every need we look for , we even had a verbal online meeting with her for her to explain every detail involved during the landlord letting process.
I would recommend Inga and Frankly James to all overseas buyer looking for landlord service
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Excellent ...
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5 Star Review
Charlotte
By : 'Mary'
Services : Sales( As a Vendor )
Sold price : £380
Would you recommend ? : Yes
Postcode : E14
17 Dec 2021
People found this helpful0
We have been exceptionally fortunate to have had Charlotte Ashton as our negotiator from the Frankliyn James, Docklands sales team. She has worked tirelessly to sell our property.We have appreciated all her skills and her advice to achieve our... Read Full Review
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Mary Silver said about Franklyn James
Services : Sales( As a Vendor )Date: 17th Dec 2021
We have been exceptionally fortunate to have had Charlotte Ashton as our negotiator from the Frankliyn James, Docklands sales team. She has worked tirelessly to sell our property.We have appreciated all her skills and her advice to achieve our sale.
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George was patient and ...
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5 Star Review
George
By : 'Joy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E14
30 Sept 2021
People found this helpful0
George was patient and persistent throughout and kept process moving along. It was a lengthy sale with buyers having to secure another mortgage. George stepped in and helped them with this process, he was able to convey my messages across to buyers and we finally... Read Full Review
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Joy said about Franklyn James
Services : Sales( As a Vendor )Date: 30th Sep 2021
George was patient and persistent throughout and kept process moving along. It was a lengthy sale with buyers having to secure another mortgage. George stepped in and helped them with this process, he was able to convey my messages across to buyers and we finally completed!!!
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Danny the Great ...
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5 Star Review
Danny
Danny
By : 'kamran'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
23 Sept 2021
People found this helpful0
Danny King has helped us to rent our flat from very beginning to the end. We did everything remotely under his assistance and the procedure was quite smooth. We receive responses almost immediately regarding any specific inquiries during the... Read Full Review
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kamran sarmadi said about Franklyn James
Services : Letting( As a Tenant )Date: 23rd Sep 2021
Danny King has helped us to rent our flat from very beginning to the end. We did everything remotely under his assistance and the procedure was quite smooth. We receive responses almost immediately regarding any specific inquiries during the procedure.
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George ...
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5 Star Review
George
By : 'Philip'
Services : Sales( As a Vendor )
Sold price : £375000
Would you recommend ? : Yes
Postcode : E14
22 Sept 2021
People found this helpful0
George is very thorough and always responds promptly. Our transaction was particularly lengthy and the buyer submitted interminable enquiries and questions which seemed to never end. Despite this, George was persistent and persevering in his efforts to conclude the transaction and was not cowed by... Read Full Review
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Philip Butler said about Franklyn James
Services : Sales( As a Vendor )Date: 22nd Sep 2021
George is very thorough and always responds promptly. Our transaction was particularly lengthy and the buyer submitted interminable enquiries and questions which seemed to never end. Despite this, George was persistent and persevering in his efforts to conclude the transaction and was not cowed by endless delays and procrastination. He remained optimistic about the outcome and although we had misgivings he remained sanguine throughout and in the end he was proved right.
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Very professional agent for ...
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5 Star Review
Danny
Danny
By : 'Mirella'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : E14
31 Aug 2021
People found this helpful0
Very please to have found a very professional agent, Danny K, who understood straight away what myself & family we were looking for and in a very short time he found the perfect property in the Isle of dog. He was able to arrange everything around my crazy work schedule and stipulate a contract ... Read Full Review
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Mirella P said about Franklyn James
Services : Letting( As a Tenant )Date: 30th Aug 2021
Very please to have found a very professional agent, Danny K, who understood straight away what myself & family we were looking for and in a very short time he found the perfect property in the Isle of dog. He was able to arrange everything around my crazy work schedule and stipulate a contract in a very reasonable time. The property needed some work to be done and it exceeds my expectations . I will definitely recommend the agency and Danny!
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Very good service - ...
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5 Star Review
George
By : 'Ian'
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : E14
24 Jun 2021
People found this helpful0
Very good service - particularly George. Overall experience positive - onboarding was very good (Lee) - strong knowledge of local area and pragmatic over valuation and fees. George was excellent in driving an initial low offer up to a decent level. Also was excellent at driving things forward and... Read Full Review
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Ian B said about Franklyn James
Services : Sales( As a Vendor )Date: 24th Jun 2021
Very good service - particularly George. Overall experience positive - onboarding was very good (Lee) - strong knowledge of local area and pragmatic over valuation and fees. George was excellent in driving an initial low offer up to a decent level. Also was excellent at driving things forward and chasing both sides - which is a real 'value-add' in a digital environment when it is sometimes hard to see the value of local estate agents. Always contactable, and did what he committed to do (don't take that for granted). Like all firms, a few areas for improvement (particularly around viewings/feedback) but management were receptive and appreciative of feedback.
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Great ...
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5 Star Review
George
By : 'Eric'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E14
24 Jun 2021
People found this helpful0
George Ward is one of the best estate agents I have ever worked with in London. Meticulous and patient, he is always willing to work extra to fulfil my requirements. Take the property which I have just secured as an example and it has only taken about three months from the moment George introduced... Read Full Review
Comments (0)George Ward is one of the best estate agents I have ever worked with in London. Meticulous and patient, he is always willing to work extra to fulfil my requirements. Take the property which I have just secured as an example and it has only taken about three months from the moment George introduced me the property to the completion.
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Eric said about Franklyn James
Services : Sales( As a Buyer )Date: 24th Jun 2021
George Ward is one of the best estate agents I have ever worked with in London. Meticulous and patient, he is always willing to work extra to fulfil my requirements. Take the property which I have just secured as an example and it has only taken about three months from the moment George introduced me the property to the completion.
Both my wife & I are very satisfied with George’s performance and will not hesitate to recommend him to my friends who are looking for a property in London.
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Many thanks ...
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5 Star Review
George
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E14
3 Jun 2021
People found this helpful0
George has helped us with our house sale from the very start all the way through to comletion. At all times, George was very professional, highly responsive and always a pleasure to work with. We have met 2 other agents before meeting Franklyn James for comparison. We went with Frankly James not... Read Full Review
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Chris said about Franklyn James
Services : Sales( As a Vendor )Date: 2nd Jun 2021
George has helped us with our house sale from the very start all the way through to comletion. At all times, George was very professional, highly responsive and always a pleasure to work with. We have met 2 other agents before meeting Franklyn James for comparison. We went with Frankly James not only because of its very competitive rates but to a large extend also because of our excellent personal impression of George who was able to explain all our questions very well. He believed in our property to achieve a certain price range that we were happy with and he saw the potential of the property at a tricky stage of the market where the other agents were more causious. His instinct for the market was spot on as it soon started to take off, just as he has anticipated. George was our partner throughout the whole process, he presented our property very professionally, he and his colleagues always made us feel welcome and made all efforts to accommodate our questions, requests and any other needs. We think Goerge is an outstanding professional and a great person to know. It was an absolute pleasure to get to know Goerge and to work with him and his team. We are more than happy to recommend Goerge to anyone who is looking for a talented and very capable agent in the future and we wish him all the best.
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Excellent ...
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5 Star Review
Mark
By : 'Poorna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
1 Jun 2021
People found this helpful0
Excellent service provided with a minimal time frame by Mark Kimber and we were able to move to our apartment within 2 weeks. Really happy with the service provided and we were able to view the property on the same day that we requested a viewing... Read Full Review
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Poorna Wakista said about Franklyn James
Services : Letting( As a Tenant )Date: 31st May 2021
Excellent service provided with a minimal time frame by Mark Kimber and we were able to move to our apartment within 2 weeks. Really happy with the service provided and we were able to view the property on the same day that we requested a viewing appointment.
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Mark was so helpful when it ...
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5 Star Review
Mark
By : 'Rachel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
28 May 2021
People found this helpful0
Mark was so helpful when it came to finding a new property to rent! Will definitely be recommending him to all my friends and... Read Full Review
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Rachel Fineman said about Franklyn James
Services : Letting( As a Tenant )Date: 27th May 2021
Mark was so helpful when it came to finding a new property to rent! Will definitely be recommending him to all my friends and family.!!!
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Mark is very friendly and ...
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5 Star Review
Mark
By : 'Natalie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E1W
28 May 2021
People found this helpful0
Mark is very friendly and attentive and helped us negotiate a good deal to fit what we were looking... Read Full Review
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Natalie Gearing said about Franklyn James
Services : Letting( As a Tenant )Date: 27th May 2021
Mark is very friendly and attentive and helped us negotiate a good deal to fit what we were looking for.
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very professional yet ...
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5 Star Review
Mark
By : 'taha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
28 May 2021
People found this helpful0
very professional yet friendly at the same time! He took great care of us for the whole moving in process and was certainly the most helpful from the Franklyn James... Read Full Review
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taha said about Franklyn James
Services : Letting( As a Tenant )Date: 27th May 2021
very professional yet friendly at the same time! He took great care of us for the whole moving in process and was certainly the most helpful from the Franklyn James team.
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Great experience with FJ and ...
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5 Star Review
Mark
By : 'George'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
27 May 2021
People found this helpful0
Great experience, managed to get a good price on the flat and negotiate on our move in date effectively. Look forward to moving in next... Read Full Review
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George Fenton said about Franklyn James
Services : Letting( As a Tenant )Date: 26th May 2021
Great experience, managed to get a good price on the flat and negotiate on our move in date effectively. Look forward to moving in next month.
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Less than a week after ...
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5 Star Review
Mark
By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE10
27 May 2021
People found this helpful0
Less than a week after viewing a beautiful property, we are all set to sign contracts and move in, thanks to the help of Mark. He's been perpetually chipper and always available for a chat about whatever you need. I'm extremely grateful for his patience, hard work, and efficiency over... Read Full Review
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Tom said about Franklyn James
Services : Letting( As a Tenant )Date: 26th May 2021
Less than a week after viewing a beautiful property, we are all set to sign contracts and move in, thanks to the help of Mark. He's been perpetually chipper and always available for a chat about whatever you need. I'm extremely grateful for his patience, hard work, and efficiency over this last week.
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Excellent ...
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5 Star Review
Mark
By : 'Olivia'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE10
25 May 2021
People found this helpful0
Franklyn James have provided an excellent service for us whilst looking for a new property to rent. Mark was super helpful and responsive every step of the way through securing our lovely new home! And even went into the office on a Saturday to do some paper work for us. He's been attentive... Read Full Review
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Olivia Lynch said about Franklyn James
Services : Letting( As a Tenant )Date: 24th May 2021
Franklyn James have provided an excellent service for us whilst looking for a new property to rent. Mark was super helpful and responsive every step of the way through securing our lovely new home! And even went into the office on a Saturday to do some paper work for us. He's been attentive and helpful and has reassured us every step of the way - I would highly recommend contacting Mark if you're searching for a new place!
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I would like to appreciate ...
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5 Star Review
Mark
By : 'Ramdas'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
22 May 2021
People found this helpful0
I would like to appreciate Mark for his excellent service. He has been very responsive and friendly while dealing with my new tenancy. Look forward Mark to serve more clients and keep up the good... Read Full Review
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Ramdas Nalawade said about Franklyn James
Services : Letting( As a Tenant )Date: 21st May 2021
I would like to appreciate Mark for his excellent service. He has been very responsive and friendly while dealing with my new tenancy. Look forward Mark to serve more clients and keep up the good work.
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Mark K was a solid choice, ...
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5 Star Review
Mark
By : 'Savannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
21 May 2021
People found this helpful0
Mark K was a solid choice, found us a great place and was very personable. I would definitely recommend him and Franklyn James. Thanks... Read Full Review
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Savannah Davenport said about Franklyn James
Services : Letting( As a Tenant )Date: 20th May 2021
Mark K was a solid choice, found us a great place and was very personable. I would definitely recommend him and Franklyn James. Thanks Mark!
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