The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
2.6/5, 5 Reviews
40% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
By : 'Mr. S'
Services : Sales(Prospective Vendor/Buyer)
Sold price : £185000
Would you recommend ? : No
Postcode : NN5
I requested to view a property which was marketed for sale. This agency had only published one external photo in their marketing of the property. On my initial call I was told they would try and book a viewing for the following day and I should await a call back. The next morning they called to say they weren't doing physical viewings, only web calls (rolls eyes). I asked if they could send a video instead so I could watch it more than once. I waited a few days and the video never arrived. When I chased the agency again, they said that they had halted the marketing due to offers being reviewed. It was like trying to turn the titanic dealing with this agency. They didn't keep me in the loop and gave me inaccurate information multiple times. They didn't accept any responsibility for their poor service and just kept pinning the blame on the current tenant who was currently living in the property. I wouldn't have this company market my property. Only one external photo and not allowing physical viewings. That is just shoddy. Really poor and unprofessional service in my experience.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 67% | 100% | £185,000 | £335,000 |
Lettings | 0% | 0% | £995 | £995 |
Edward Knight Estate Agents
8 George Row, Northampton, Northamptonshire
NN1 1DF
01604 632433
By : 'Mr.'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £185000
Would you recommend ? : No
Postcode : NN5
I requested to view a property which was marketed for sale. This agency had only published one external photo in their marketing of the property. On my initial call I was told they would try and book a viewing for the following day and I should await a call back. The next morning they called to say ... Read Full Review
By : 'Tim'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : No
Postcode : NN5
Not a good experience. It was extremely difficult to arrange a viewing. On the day of the viewing, I got a call from Kaylee 20 minutes before the appointment telling me that she didn't have the keys to the property. I am not local, and I was already at the property when I received her... Read Full Review
By : 'markwng'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £995
Would you recommend ? : No
Postcode : NN5
Northampton branch are the worst estate agent I’ve ever dealt with. I sent a request for a viewing through their website and didn’t hear back. Sent another one and still nothing. When I called the office the girl who answered was totally useless. She didn’t even know... Read Full Review
By : 'William'
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : NN14
This was the fastest move ever. Edward Knight were professional, attentive and effective in the whole process. I would highly recommend... Read Full Review
By : 'Mariusz'
Services : Sales( As a Vendor )
Sold price : £189995
Would you recommend ? : Yes
Postcode : NN3
I would like to recommend Edward Knight. A professional and knowledgeable team, always answering my questions. I feel really... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 6/21/2019, 10:19:29 AM by allAgents