By : 'Mr.' Services : Sales( Prospective Vendor/Buyer ) Sold price : £185000 Would you recommend ? : No Postcode : NN5
Jan 23, 2021
People found this helpful0
I requested to view a property which was marketed for sale. This agency had only published one external photo in their marketing of the property. On my initial call I was told they would try and book a viewing for the following day and I should await a call back. The next morning they called to say ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 23rd Jan 2021
I requested to view a property which was marketed for sale. This agency had only published one external photo in their marketing of the property. On my initial call I was told they would try and book a viewing for the following day and I should await a call back. The next morning they called to say they weren't doing physical viewings, only web calls (rolls eyes). I asked if they could send a video instead so I could watch it more than once. I waited a few days and the video never arrived. When I chased the agency again, they said that they had halted the marketing due to offers being reviewed.
It was like trying to turn the titanic dealing with this agency. They didn't keep me in the loop and gave me inaccurate information multiple times. They didn't accept any responsibility for their poor service and just kept pinning the blame on the current tenant who was currently living in the property.
I wouldn't have this company market my property. Only one external photo and not allowing physical viewings. That is just shoddy. Really poor and unprofessional service in my experience.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Unprofessional. ...
Share On :
1 Star Review
By : 'Tim' Services : Letting( As a Tenant ) Rent PCM : £995 Would you recommend ? : No Postcode : NN5
Aug 16, 2020
People found this helpful0
Not a good experience. It was extremely difficult to arrange a viewing. On the day of the viewing, I got a call from Kaylee 20 minutes before the appointment telling me that she didn't have the keys to the property. I am not local, and I was already at the property when I received her... Read Full Review
Services : Letting( As a Tenant )Date: 16th Aug 2020
Not a good experience. It was extremely difficult to arrange a viewing. On the day of the viewing, I got a call from Kaylee 20 minutes before the appointment telling me that she didn't have the keys to the property. I am not local, and I was already at the property when I received her voicemail. Kaylee seemed to just expect me to go home without viewing. Only when I explained that I had travelled 60 miles for the viewing and I thought this was unreasonable did she make any effort to resolve the issue. I had to wait outside the property for another half an hour before anyone turned up.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Useless ...
Share On :
1 Star Review
By : 'markwng' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £995 Would you recommend ? : No Postcode : NN5
Aug 13, 2020
People found this helpful1
Northampton branch are the worst estate agent I’ve ever dealt with. I sent a request for a viewing through their website and didn’t hear back. Sent another one and still nothing. When I called the office the girl who answered was totally useless. She didn’t even know... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 13th Aug 2020
Northampton branch are the worst estate agent I’ve ever dealt with. I sent a request for a viewing through their website and didn’t hear back. Sent another one and still nothing. When I called the office the girl who answered was totally useless. She didn’t even know if the property was still available and didn’t even give me the address. When I sent and email for details it was ignored and I submitted a info form on their website which was also completely ignored.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
This was the fastest move ...
Share On :
5 Star Review
By : 'William' Services : Sales( As a Vendor ) Sold price : £335000 Would you recommend ? : Yes Postcode : NN14
Jan 16, 2020
People found this helpful0
This was the fastest move ever. Edward Knight were professional, attentive and effective in the whole process. I would highly recommend... Read Full Review
Mariusz Luba said about Edward Knight Estate Agents
Services : Sales( As a Vendor )Date: 21st Jul 2019
I would like to recommend Edward Knight. A professional and knowledgeable team, always answering my questions. I feel really satisfied.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 5 of 5 items
No Staff Registered
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 6/21/2019, 10:19:29 AM by allAgents
Awards won by Edward Knight Estate Agents, Northampton NN1 1DF