The UK's Largest Customer Review Website for the Property Industry
Cheam Village, SM3
4.9/5, 167 Reviews
99% Recommended
100% sales valuation accuracy
96% letting valuation accuracy
100% sales fee satisfaction
95% letting fee satisfaction
Cheam maintains its village feel with mock Tudor buildings and shops fronts, local pubs and village activities. Surrounded by leafy spacious parks which house Nonsuch palace, it is popular as a wedding venue. Nonsuch Park has a cafe which is popular with dog walkers and families as well as fitness enthusiasts.
The village itself is full of restaurants, high end supermarkets and boutique gift shops. Cheam maintains a strong sense of community through events like the annual Charter Fair and Christmas shopping evening, as well as the Cheam Village fair in May which takes place in Cheam Park.
The local schools - primary schools, high schools, grammar schools and private schools are highly sought after and cater for all ages.
Cheam has its own library, next to St Dunstan\'s church and The Lumley Chapel which is the oldest building in the borough of Sutton.
Sports clubs and facilities are plentiful: cricket, rugby, football and tennis clubs as well as gyms and swimming pools. For a different activity, you could try Cheam Croquet & Bowls Club which is based in Cheam Park.
Travel links to London can be made via train to London Victoria in half an hour, or other London stations via Clapham Junction. Everything is within easy reach: road access to city and countryside is easy via the A3, A24, M23 and M25.
"Thanks to everyone especially ..."
Share On : 
5 Star Review
By : 'DN'
Services : Sales(As a Vendor)
Sold price : £280000
Would you recommend ? : Yes
Postcode : SM3
Feb 10, 2021
People found this helpful0
Thanks to everyone especially Sabrina regarding sale of flat. For keeping us updated at all times and for her help with everything.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Claire Wheatley
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £50,000 | £640,000 |
| Lettings | 96% | 95% | £750 | £2,700 |
Areas covered
- KT17
- SM1
- SM2
- SM3
- SM7
Address
Goodfellows
2 Ewell Road, Cheam Village, Greater London
SM3 8BU
020 8643 5252
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Goodfellows Branches (View All 5)
Excellent ...
Share On :
5 Star Review
Beckie
By : 'Manoj'
Services : Letting( As a Tenant )
Rent PCM : £2700
Would you recommend ? : Yes
Postcode : SM2
Mar 26, 2025
People found this helpful0
Excellent commitment, smooth process and great communication. Topaz and Beckie have been of great help in finding rental property in a short period of... Read Full Review
Comments (0)
Was this helpful?:
Manoj said about Goodfellows
Services : Letting( As a Tenant )Date: 26th Mar 2025
Excellent commitment, smooth process and great communication. Topaz and Beckie have been of great help in finding rental property in a short period of time.
The UK's Largest Customer Review Website for the Property Industry
Estate AgentsEstate agent ...
Share On :
5 Star Review
Stefan
By : 'CPM'
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : SM1
Oct 1, 2022
People found this helpful0
Estate Agents Estate agent stereotypes exist for a reason, many of the agents we looked at when trying to sell our property fell into this category. Then we found Goodfellows. The team at Goodfellows Cheam, Stefan, Sabrina, and Lorraine were fantastic throughout the whole process of selling... Read Full Review
Comments (0)Estate Agents
Was this helpful?:
CPM said about Goodfellows
Services : Sales( As a Vendor )Date: 1st Oct 2022
Estate Agents
Estate agent stereotypes exist for a reason, many of the agents we looked at when trying to sell our property fell into this category.
Then we found Goodfellows. The team at Goodfellows Cheam, Stefan, Sabrina, and Lorraine were fantastic throughout the whole process of selling and it was certainly a difficult process (all caused by the agent above us).
Despite misinformation, ups and downs in a aggressive market, the team went well above and beyond to help us, keep us sane and when we lost our buyer (due to circumstances well out of anyone’s control) the team had new buyers lined up within 8 hours and we had sold again in a week.
Throughout this, they helped us through everything, including our search and Stefan went well outside his remit chasing down the chain and solicitors when other agents wouldn’t even reply to an email.
Whilst many people will be driven by commission and glossy sales brochures to pick an agent, my advice would be:
“Pick the agent you would be happy to speak to regularly, that you want to do business with and that gives you a a new offer trust”.
We looked at 7 agents and picked Goodfellows for this reason and we did not regret it ever.
There are cheaper and bigger companies, but selling your home is stressful and you need a team that will work for you and with you from start to finish; not just chase the numbers and hands off when an offer is accepted. And as Stefan says “this is a team effort” and it is imperative to have a good team.
In an industry filled with shiny suited sales people, who treat you as if it is a privilege for you to have them charge you, for often doing very little, Goodfellows in Cheam stand, not just head and shoulders above, but on a different level to all the others we looked at.
If you are in their catchment area, I would not hesitate to recommend them.
Actually even if you aren’t in their area, call Stefan and see if he will go outside the area. They are worth that much to do business with.
The UK's Largest Customer Review Website for the Property Industry
Fantastic ...
Share On :
5 Star Review
Beckie
By : 'Claire'
Services : Letting( As a Owner )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : SM5
May 13, 2022
People found this helpful0
The lettings team at Cheam are amazing. I have used Goodfellows in Cheam many times before and they have never let me down with finding excellent tenants. This time I was helped my Mae and Becki. Both girls are equally excellent. Mae kept me up to date with progress, offers, details of... Read Full Review
Comments (0)Was this helpful?:
Claire Wheatley said about Goodfellows
Services : Letting( As a Owner )Date: 13th May 2022
The lettings team at Cheam are amazing. I have used Goodfellows in Cheam many times before and they have never let me down with finding excellent tenants. This time I was helped my Mae and Becki. Both girls are equally excellent. Mae kept me up to date with progress, offers, details of prospective tenants and feedback. She is kind, patient and highly efficient. I highly recommend her and Becki. They make the perfect team. Thank you both, you are an asset to the Cheam branch. I shall continue to use Goodfellows as I know I am guaranteed an excellent service with the current team.
The UK's Largest Customer Review Website for the Property Industry
I want to express my endless ...
Share On :
5 Star Review
By : 'Ivan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM1
Apr 6, 2021
People found this helpful0
I want to express my endless gratitude for Lillian's professional work! From the office in Cheam! Of course, it is these qualities of the staff in the real estate agencies that make us, their clients happy and calm! Lillian - continue in this... Read Full Review
Comments (0)Was this helpful?:
Ivan Savov said about Goodfellows
Services : Letting( As a Tenant )Date: 6th Apr 2021
I want to express my endless gratitude for Lillian's professional work! From the office in Cheam! Of course, it is these qualities of the staff in the real estate agencies that make us, their clients happy and calm! Lillian - continue in this style!
The UK's Largest Customer Review Website for the Property Industry
Sabrina and the team were ...
Share On :
5 Star Review
By : 'Mark'
Services : Sales( As a Buyer )
Sold price : £478000
Would you recommend ? : Yes
Postcode : SM3
Mar 10, 2021
People found this helpful0
Sabrina and the team were very professional in dealing with both our property sale and purchase . They made a stressful time painless and dealt quickly with any Conveyancing problems that we encountered. We would definitely recommend... Read Full Review
Comments (0)Sabrina and the team were very professional in dealing with both our property sale and purchase . They made a stressful time painless and dealt quickly with any Conveyancing problems that we encountered.
Was this helpful?:
Mark said about Goodfellows
Services : Sales( As a Buyer )Date: 10th Mar 2021
Sabrina and the team were very professional in dealing with both our property sale and purchase . They made a stressful time painless and dealt quickly with any Conveyancing problems that we encountered.
We would definitely recommend them.
The UK's Largest Customer Review Website for the Property Industry
Where to start....? Firstly, ...
Share On :
5 Star Review
Stefan
By : 'JackieH'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : SM3
Feb 24, 2021
People found this helpful0
Where to start....? Firstly, I would say the whole team are extremely friendly. Stefan valued our property and gave me what I considered to be honest and necessary feedback. He called when he said he would and gave me all the information needed. We decided to go with Goodfellows, and I’m... Read Full Review
Comments (0)Was this helpful?:
JackieH said about Goodfellows
Services : Sales( As a Vendor )Date: 24th Feb 2021
Where to start....? Firstly, I would say the whole team are extremely friendly. Stefan valued our property and gave me what I considered to be honest and necessary feedback. He called when he said he would and gave me all the information needed. We decided to go with Goodfellows, and I’m so glad we did. I can’t say the sale was as straightforward as it should have been, but none of that was down to Goodfellows. They supported us through a stressful time, giving us updates regularly and trying to get as much information from our chain as they could. I decided to try Goodfellows in the first place due to a recommendation from a friend, and she was right about them. If we ever sell a house again, we would definitely go to Stefan and the team, and I will happily tell anyone who asks just how amazing they are. Thanks guys
The UK's Largest Customer Review Website for the Property Industry
Thanks to everyone especially ...
Share On :
5 Star Review
By : 'DN'
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : SM3
Feb 10, 2021
People found this helpful0
Thanks to everyone especially Sabrina regarding sale of flat. For keeping us updated at all times and for her help with... Read Full Review
Comments (0)Was this helpful?:
DN said about Goodfellows
Services : Sales( As a Vendor )Date: 10th Feb 2021
Thanks to everyone especially Sabrina regarding sale of flat. For keeping us updated at all times and for her help with everything.
The UK's Largest Customer Review Website for the Property Industry
We received a 5* service from ...
Share On :
5 Star Review
Stefan
By : 'Emma'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM
Dec 16, 2020
People found this helpful0
We received a 5* service from Sabrina and Stefan at Goodfellows. From start to finish they were attentive to our needs and proactive in their approach (on both our sale and purchase). Estate agents often get a bad name, but Goodfellows in Cheam really set themselves apart from the competition.... Read Full Review
Comments (0)We received a 5* service from Sabrina and Stefan at Goodfellows. From start to finish they were attentive to our needs and proactive in their approach (on both our sale and purchase).
Was this helpful?:
Emma And Steve said about Goodfellows
Services : Sales( As a Buyer )Date: 16th Dec 2020
We received a 5* service from Sabrina and Stefan at Goodfellows. From start to finish they were attentive to our needs and proactive in their approach (on both our sale and purchase).
Estate agents often get a bad name, but Goodfellows in Cheam really set themselves apart from the competition. Professional and personable.
The UK's Largest Customer Review Website for the Property Industry
Kelly Burton our property ...
Share On :
5 Star Review
By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT17
Jun 16, 2020
People found this helpful1
Kelly Burton our property manager is great. If ever I have to get in contact she has been prompt on her reply and extremely... Read Full Review
Comments (0)Was this helpful?:
Mrs Hannah Ducharme said about Goodfellows
Services : Letting( As a Tenant )Date: 16th Jun 2020
Kelly Burton our property manager is great. If ever I have to get in contact she has been prompt on her reply and extremely helpful.
The UK's Largest Customer Review Website for the Property Industry
A very professional team ...
Share On :
5 Star Review
Stefan
By : 'Chris'
Services : Letting( As a Owner )
Rent PCM : £890
Would you recommend ? : Yes
Postcode : KT5
Jun 2, 2020
People found this helpful0
A very professional team offering a great service. Would highly recommend. Helped me find a tenant for my property in... Read Full Review
Comments (0)Was this helpful?:
Chris Camp said about Goodfellows
Services : Letting( As a Owner )Date: 2nd Jun 2020
A very professional team offering a great service. Would highly recommend. Helped me find a tenant for my property in Tolworth.
The UK's Largest Customer Review Website for the Property Industry
Thank ...
Share On :
5 Star Review
Stefan
By : 'Anna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM3
Jan 31, 2020
People found this helpful0
We would like to thank Stefan for keeping us sane during a very stressful move, he remained upbeat, helpful beyond what was is expected from an estate agent &... Read Full Review
Comments (0)Was this helpful?:
Anna Hernes said about Goodfellows
Services : Sales( As a Buyer )Date: 31st Jan 2020
We would like to thank Stefan for keeping us sane during a very stressful move, he remained upbeat, helpful beyond what was is expected from an estate agent & professional.
The UK's Largest Customer Review Website for the Property Industry
We cannot thank the team at ...
Share On :
5 Star Review
Stefan
By : 'Sandra'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SM3
Oct 23, 2019
People found this helpful0
We cannot thank the team at Goodfellows enough. They were all so very helpful, professional, respectful, always on hand to answer any questions. They made the whole process a stress free process. We would highly recommend Goodfellows to anyone thinking if... Read Full Review
Comments (0)Was this helpful?:
Sandra jnellar said about Goodfellows
Services : Sales( As a Vendor )Date: 23rd Oct 2019
We cannot thank the team at Goodfellows enough. They were all so very helpful, professional, respectful, always on hand to answer any questions. They made the whole process a stress free process. We would highly recommend Goodfellows to anyone thinking if moving.
The UK's Largest Customer Review Website for the Property Industry
Very ...
Share On :
5 Star Review
By : 'Kerry'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM3
Sep 29, 2019
People found this helpful1
We found ourselves unexpectedly having to move from our rented property after some years and it’s been quite a shock as we were told the week before to renew for another year no problems - Louise reader at Cheam branch has been fantastic and very efficient and quick with paper so that a... Read Full Review
Comments (0)Was this helpful?:
Kerry Catling said about Goodfellows
Services : Letting( As a Tenant )Date: 29th Sep 2019
We found ourselves unexpectedly having to move from our rented property after some years and it’s been quite a shock as we were told the week before to renew for another year no problems - Louise reader at Cheam branch has been fantastic and very efficient and quick with paper so that a week after we found out we already have a new home to go to and we can’t wait - couldn’t recommend goodfellows more but in particular Louise in lettings.
The UK's Largest Customer Review Website for the Property Industry
Good, honest, friendly ...
Share On :
5 Star Review
By : 'anthony'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SM2
Aug 25, 2019
People found this helpful0
Good, honest, friendly service from all three ladies I dealt with who kept on searching to find the best tenant. Mandy was the first point of contact and we set a monthly rent of £900 After that I dealt with Louise and Maria to visit the property, again very professional ladies. All in ... Read Full Review
Comments (0)Good, honest, friendly service from all three ladies I dealt with who kept on searching to find the best tenant.
Was this helpful?:
anthony brickley said about Goodfellows
Services : Letting( As a Owner )Date: 25th Aug 2019
Good, honest, friendly service from all three ladies I dealt with who kept on searching to find the best tenant.
Mandy was the first point of contact and we set a monthly rent of £900
After that I dealt with Louise and Maria to visit the property, again very professional ladies.
All in all a successful business arrangement. I would recommend and would use again.
The UK's Largest Customer Review Website for the Property Industry
Once I had found the property ...
Share On :
5 Star Review
By : 'Nasrin'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : SM2
Aug 18, 2019
People found this helpful0
Once I had found the property I contacted Goodfellows and spoke to Maria. I explained my situation and why I was in hurry to move. Maria was very helpful and efficient. She was constantly in contact with me and we were in the property within a very short... Read Full Review
Comments (0)Was this helpful?:
Nasrin Jamal said about Goodfellows
Services : Letting( As a Tenant )Date: 18th Aug 2019
Once I had found the property I contacted Goodfellows and spoke to Maria. I explained my situation and why I was in hurry to move. Maria was very helpful and efficient. She was constantly in contact with me and we were in the property within a very short period.
The UK's Largest Customer Review Website for the Property Industry
Property for ...
Share On :
5 Star Review
By : 'Louise'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM2
May 20, 2019
People found this helpful0
I would like to thankyou Cheam branch especially Louise and Mandy sue frape all staff great service and very helpful... Read Full Review
Comments on Agent Fees
Great
Comments (0)Was this helpful?:
Louise and Mandy said about Goodfellows
Services : Letting( As a Tenant )Date: 20th May 2019
I would like to thankyou Cheam branch especially Louise and Mandy sue frape all staff great service and very helpful .
The UK's Largest Customer Review Website for the Property Industry
Great ...
Share On :
5 Star Review
Stefan
By : 'Tim'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : SM39
Mar 30, 2019
People found this helpful0
I would like to thank the Cheam branch, especially Stefan for great service and help throughout the sale of the... Read Full Review
Comments on Agent Fees
Ok
Comments (0)Was this helpful?:
Tim said about Goodfellows
Services : Sales( As a Vendor )Date: 30th Mar 2019
I would like to thank the Cheam branch, especially Stefan for great service and help throughout the sale of the property.
The UK's Largest Customer Review Website for the Property Industry
Landlord ...
Share On :
5 Star Review
By : 'Kieran'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : KT19
Mar 21, 2019
People found this helpful0
I have recently let my flat through the Cheam Village Goodfellows Branch. I can not speak highly enough of Maria and the team. They found me the perfect tenant, were very professional, friendly and attentive. Kept me updated the whole way through the process and found a tenant very... Read Full Review
Comments on Agent Fees
Very reasonable
Comments (0)Was this helpful?:
Kieran Watt said about Goodfellows
Services : Letting( As a Owner )Date: 21st Mar 2019
I have recently let my flat through the Cheam Village Goodfellows Branch. I can not speak highly enough of Maria and the team. They found me the perfect tenant, were very professional, friendly and attentive. Kept me updated the whole way through the process and found a tenant very quickly.
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
Share On :
5 Star Review
By : 'Hameed'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SM6
Mar 18, 2019
People found this helpful0
Louise was was very attentive to our need as landlords considering we were renting our own home. She and her team at Fine and Country swiftly got us a professional family who we feel were ideally suited to our... Read Full Review
Comments (0)Was this helpful?:
Hameed said about Goodfellows
Services : Letting( As a Owner )Date: 18th Mar 2019
Louise was was very attentive to our need as landlords considering we were renting our own home. She and her team at Fine and Country swiftly got us a professional family who we feel were ideally suited to our home.
The UK's Largest Customer Review Website for the Property Industry
Katie is Welcoming and very ...
Share On :
5 Star Review
By : 'From'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM2
Feb 28, 2019
People found this helpful0
Katie made us feel very welcoming. She answered our queries in the most professional way. We were very happy with the way she handled everything. Katie is and will be an asset to which ever organisation she works for. I wish her all the very best for her future endeavours...Keep up the good work... Read Full Review
Comments on Agent Fees
Reasonably good.
Comments (0)Was this helpful?:
From Viresh said about Goodfellows
Services : Letting( As a Tenant )Date: 28th Feb 2019
Katie made us feel very welcoming. She answered our queries in the most professional way. We were very happy with the way she handled everything. Katie is and will be an asset to which ever organisation she works for. I wish her all the very best for her future endeavours...Keep up the good work Katie
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 167 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers\' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c\/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk
Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk
Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a \"without prejudice\" basis to avoid late-payment charges and\/or further action.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 11/8/2017, 10:41:26 AM by allAgents
