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Accord Lettings Logo

Birmingham, B1

2/5, 39 Reviews
23% Recommended

17% letting valuation accuracy

25% letting fee satisfaction

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"They assured me my lovely..."

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1 Star Review

By : 'Adam'
Services : Letting(As a Owner)
Rent PCM : £725
Would you recommend ? : No
Postcode : B1

23 Nov 2020
People found this helpful2

They assured me my lovely flat would be in safe hands as I was new to letting I asked not to have a student unfortunately they did put a student in it and never did a site visit and ignored all complaints from others tenants and building management, after finally getting the student out who didn't pay the rent requested I was astonishing to find the flat totally trashed furniture smashed it was heartbreaking to see, on top of this the communication was useless, don't use this company ever


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting17%25.00%£600£1,250
    Address

    Accord Lettings
    West 2 Suffolk Street QueenswayBirmingham, West Midlands
    B1 1LX
    0121 371 9119

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    Accord Lettings Branches (View All 3)
    Catherine and Dawn at Accord ...

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    5 Star Review
    UserName

    Dawn

    UserName

    Catherine

    By : 'Robyn'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : B15

    29 Apr 2024
    People found this helpful0

    Catherine and Dawn at Accord Let's Birmingham have been fantastic at supporting us with repairs with the washing machine and other jobs. Even when external agencies have tried to hoodwink us they really fought our corner. They both have been really consistent with each tenancy repair I've ... Read Full Review

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    A good service provided by ...

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    5 Star Review
    UserName

    Absar

    UserName

    Claudia

    By : 'E'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : WC1H

    5 Jan 2023
    People found this helpful0

    A good service provided by the agent I dealt with they were; polite, friendly and efficient when dealing with... Read Full Review

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    Thank ...

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    5 Star Review
    UserName

    Laura

    By : 'Tasha'
    Services : Letting( As a Tenant )
    Rent PCM : £850
    Would you recommend ? : Yes
    Postcode : B1

    23 Dec 2022
    People found this helpful0

    Lee showed me around a property today. The property was lovely. Lee was very professional with a great sense of humour too. Thank... Read Full Review

    Comments (0)
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    Thankyou to lee who went that ...

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    5 Star Review
    UserName

    Lee

    By : 'Property'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : B15

    12 Dec 2022
    People found this helpful0

    Thankyou to lee who went that extra mile to help me find my home that is right for me.His services and helping to find the ideal location truly appreciated.Thankyou for your services keep up the job lee and the team Property... Read Full Review

    Comments (0)
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    A cheerful and professional ...

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    5 Star Review
    UserName

    Nadine

    By : 'NSL'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : B1

    24 Nov 2022
    People found this helpful2

    A cheerful and professional lady with a great smile, Nadine Johnson was indeed helpful and kind in dealing with a Client. Am happy with your service. Cheers... Read Full Review

    Comments (0)
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    Fantastic ...

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    5 Star Review
    UserName

    Jaya

    By : 'Nikki'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : B1

    5 Oct 2022
    People found this helpful1

    Fantastic Service I found Accord Lets to be very helpful and easy to deal with when I was looking for a new flat in Birmingham City Centre, from the accompanied viewing to signing a contract. The Viewer was on time and was very knowledgeable and answered all my questions as did Jaya. I would ... Read Full Review

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    Best ...

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    5 Star Review
    UserName

    Absar

    By : 'HARSHIT'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : B1

    29 Sept 2022
    People found this helpful0

    I am very impressed with the services of Accord. They helped me in searching the property. The response time is low and the experience was good. Absar Sarwar is my property engagement person who gave me minute details of the property and expediate my process in booking the property. He is a great... Read Full Review

    Comments (1)
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    By : Nick

    3 Oct 2022

    I have rented two flats from Accord Lets over the last 2 years or so and I have been greatly impressed by the professional way they have helped me in renting both properties, answering all my...

    Terrible ...

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    1 Star Review

    By : 'Ant'
    Services : Letting( As a Tenant )
    Rent PCM : £905
    Would you recommend ? : No
    Postcode : B1

    21 Mar 2022
    People found this helpful3

    Accord Lettings Agents have been absolutely unprofessional and their staff has been rude and definitely lack problem solving skills. After renting a property with them for more than a year, there was a burglary and two weeks later the broken entrance to the property has not been fixed. On top of... Read Full Review

    Comments (1)
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    By : Jennifer Porter

    16 Mar 2023

    Terrible letting agent. New landlord bought the flat I'm in in Jewellery Quarter Birmingham, Accord instructed their agent Countrywide to slap me with a Section 13 to increase my rent by 17%, which...

    Encouraging ...

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    4 Star Review
    UserName

    Ellen

    By : 'Robin'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : BE16

    4 Mar 2022
    People found this helpful0

    I have had some mixed experiences over the years with Accord Lets but have to say that Ellen Moreton has been very attentive and has been good at keeping me informed which is a good... Read Full Review

    Comments (0)
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    could not organise the ...

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    1 Star Review

    By : 'Elske'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : B1

    30 Jul 2021
    People found this helpful3

    could not organise the guarantor referencing properly. not to be trusted, made false aquisations, which could have serious consequences for the guarantors. You would expext an accurate transparency in the financial sector, which these people... Read Full Review

    Comments (0)
    Was this helpful?:
    They assured me my lovely ...

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    1 Star Review

    By : 'Adam'
    Services : Letting( As a Owner )
    Rent PCM : £725
    Would you recommend ? : No
    Postcode : B1

    23 Nov 2020
    People found this helpful2

    They assured me my lovely flat would be in safe hands as I was new to letting I asked not to have a student unfortunately they did put a student in it and never did a site visit and ignored all complaints from others tenants and building management, after finally getting the student out who... Read Full Review


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    Costumer service is 0! ...

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    1 Star Review

    By : 'Andreia'
    Services : Letting( As a Tenant )
    Rent PCM : £725
    Would you recommend ? : No
    Postcode : B5

    2 Jan 2020
    People found this helpful1

    Costumer service is 0! Constantly receiving emails with "out of the office" I wonder when they are in the office! The manager doesn't care to say a word! I have been showering in boiling/cold water for nearly two years... Nothing gets resolved even with daily emails! Cruelty at... Read Full Review

    Comments (0)
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    Avoid Accord if you ...

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    1 Star Review

    By : 'Vladislav'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : B16

    15 Nov 2019
    People found this helpful2

    Avoid Accord if you can!!! Renting with this agent was my worst rental experience ever and customer service throughout the rental process as well as during the move out is very poor/non-existent. It was a promising start with a good service provided up until the point we've signed... Read Full Review

    Comments (1)
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    By : Yannis K

    16 Dec 2019

    Have you had your deposit back yet? We are having exactly the same issues. Poor/ non existence correspondence, unreasonable fees and a deposit which hasn't been returned...

    AVOID THIS ...

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    1 Star Review

    By : 'Mickie'
    Services : Letting( As a Tenant )
    Rent PCM : £750
    Would you recommend ? : No
    Postcode : B16

    14 Nov 2019
    People found this helpful1

    *WARNING* Avoid this agency at all cost!!! They have caused so much stress to myself and my partners health. We had nothing but problems over problems with this agency, never had such terrible support and behavior from an agency like this one!!! They are constantly trying to charge the landlord and ... Read Full Review

    Comments (1)
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    By : JR

    8 Dec 2022

    What a mess, we are getting nothing but unhelpfulness, rudeness and stress from these people too, their default mode seems to be aggressive, angry overly difficult and dismissive. The only agent...

    Talk about not going the ...

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    1 Star Review
    UserName

    Clive

    By : 'Clive'
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : B1

    5 Sept 2018
    People found this helpful0

    Everything I imagine a poor agent to be. I'm trying to rent a property but it's clear that they want short hours, limited slots and everything to suit them not the... Read Full Review


    Comments on Agent Fees

    Never got that far

    Comments (1)
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    By : Sam Sneyd

    17 Sept 2018

    Sorry you feel this way Clive. Unfortunately you cancelled your original appointment at very short notice however we offered various appointment times to rebook including an early morning appointment ...

    Stay ...

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    1 Star Review
    UserName

    Laura

    UserName

    Francesca

    By : 'FT'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : B1

    27 Apr 2018
    People found this helpful2

    Very good in chasing you for any of their interests. Poor problem solving, arrogant attitude, difficult to keep an efficient communication with. They should learn how to treat tenants in the same way they would like to be... Read Full Review

    Comments (0)
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    Worst Letting Company ...

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    1 Star Review
    UserName

    Jaya

    UserName

    Paige

    By : 'Elaine'
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : B18

    17 Apr 2018
    People found this helpful1

    I have been renting properties all around the world for 16 years. I have worked in Customer Services and Sales for even longer. I can say this company are the worst company, not just letting agency, that I have ever dealt with. I spoke to them on the phone this morning about making a viewing at... Read Full Review


    Comments on Agent Fees

    TERRIBLE and the highest I've ever been asked for in 16 years of renting Admin £100 Referencing £150 Tenancy agreement £150 Inventory £125 (fees £525 in total)

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    The most unprofessional and ...

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    1 Star Review
    UserName

    Francesca

    UserName

    Laura

    By : 'Fada'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : B1

    11 Jan 2018
    People found this helpful3

    The most unprofessional and incompetent agents I have ever experienced. From arguing against tenants and careless attitudes to leaving tenants in poor living conditions despite knowing the condition of the property before you move in. They do not check the property beforehand and they do not live... Read Full Review


    Comments on Agent Fees

    Outrageous and absolutely ludicrous

    Comments (0)
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    Very bad, POOR customer ...

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    1 Star Review
    UserName

    elisa

    By : 'CMH'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : B15

    12 Apr 2017
    People found this helpful1

    Very bad, POOR customer services from Accord Lets - Birmingham - Informed me I was meant to pay a certain amount for deposit and then kept increasing the deposit amount. By the time I moved in the deposit had been increased by nearly £600 which then left me out of pocket for a whole month, and... Read Full Review


    Comments on Agent Fees

    Bad

    Comments (0)
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    I've been told to pay for the ...

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    2 Star Review

    By : 'Aziz'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : B1

    3 Mar 2016
    People found this helpful0

    I've been told to pay for the first 3 months of tenancy agreement in advance including 2 months deposit before viewing the property. That's ok. However, as I am an International student, and I am not familiar with some staff. I surprised that, I found the the contract mentioned the payment... Read Full Review

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    No fees information available

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Awards won by Accord Lettings, Birmingham B1 1LX