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Bedford, MK40
3.7/5, 7 Reviews
71% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
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"Worst..."
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1 Star Review
By : 'Cosmin'
Services : Sales(As a Buyer)
Would you recommend ? : No
Postcode : MK42
Nov 9, 2020
People found this helpful0
I had the worst experience with this agency, When I visited the property before completion the boiler didn't worked and I have asked to be repaired. On the completion day they didn't bothered to handle the keys at the house address, so they handled me at their office only 1 key for the whole house and when I have arrived at the property the boiler didn't worked and a I have a small child. 2 weeks after my move no one has come to repair the boiler and give me the rest of the keys. Absolutely disgusting, after they sold the property they didn't care anymore. I have deal with Saurav and Paula. I don't recommend it
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By : Grant Ward
Nov 9, 2020Good Afternoon Cosmin, We are really sorry to hear about your experience. I have tried to call you today to discuss the experience you had and what we could have done to have made it a easier process. It is always difficult when there are multiple decision makers involved in attempting to resolve issues prior to moving in. We did arrange for a gas engineer to attend the property before you completed and he had confirmed the boiler was working at this point. It is really frustrating to hear that the boiler had another fault that we was not aware of until you moved in. We would be keen to help and point you in the right direction to try and get this sorted, if not already rectified. With regards to the keys, we followed our usual procedures and handed over all keys within Elevations possession. We will chase up with the intermediary with regards to the balance of keys but would like to know if this has been sorted prior to this message. It is our standard procedure for new homes owners to collect keys from our office and to sign for them and to show ID before handing over keys. If you would like to discuss anything about these issues or anything more for that matter, then please feel free to contact myself direct on 01234 271566. Kind Regards, Grant Ward Branch Manager
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Sarahellen and Nigel
Dorde Marusic
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £32,500 | £215,000 |
| Lettings | 0% | 0% | £0 | £0 |
Areas covered
- MK40
Address
Elevation Estate Agents
6 Mill Street, Bedford, Bedfordshire
MK40 3HD
01234 271566
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Elevation Estate Agents Branches (View All 4)
Throughout my shared ...
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5 Star Review
Laura
By : 'Hayley'
Services : Sales( As a Buyer )
Sold price : £32500
Would you recommend ? : Yes
Postcode : CB24
Nov 9, 2022
People found this helpful0
Throughout my shared ownership house purchasing process, Laura and Grant at Elevation Estate Agents was extremely supportive, friendly and consistently chased responses from the solicitors to ensure deadlines were met. I would definitely recommend Elevation Estate Agents if you want a streamlined,... Read Full Review
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Hayley Sinclair said about Elevation Estate Agents
Services : Sales( As a Buyer )Date: 9th Nov 2022
Throughout my shared ownership house purchasing process, Laura and Grant at Elevation Estate Agents was extremely supportive, friendly and consistently chased responses from the solicitors to ensure deadlines were met. I would definitely recommend Elevation Estate Agents if you want a streamlined, stress-free route to purchasing a property.
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I had the pleasure of working ...
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5 Star Review
Georgie
By : 'Rushell'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : MK45
Feb 9, 2022
People found this helpful0
I had the pleasure of working with Georgie in the Bedford office during my house buying. She was very kind and helping during the entire process. She communicated with the vendor and then to us and made the process easier. I highly recommend her services to anyone buying or selling a house. Thanks ... Read Full Review
Comments (0)I had the pleasure of working with Georgie in the Bedford office during my house buying. She was very kind and helping during the entire process. She communicated with the vendor and then to us and made the process easier. I highly recommend her services to anyone buying or selling a house.
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Rushell said about Elevation Estate Agents
Services : Sales( As a Buyer )Date: 9th Feb 2022
I had the pleasure of working with Georgie in the Bedford office during my house buying. She was very kind and helping during the entire process. She communicated with the vendor and then to us and made the process easier. I highly recommend her services to anyone buying or selling a house.
Thanks again Georgie
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Worst ...
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1 Star Review
By : 'Cosmin'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : MK42
Nov 9, 2020
People found this helpful0
I had the worst experience with this agency, When I visited the property before completion the boiler didn't worked and I have asked to be repaired. On the completion day they didn't bothered to handle the keys at the house address, so they handled me at their office only 1 key for the... Read Full Review
Comments (1)Was this helpful?:
Cosmin A said about Elevation Estate Agents
Services : Sales( As a Buyer )Date: 9th Nov 2020
I had the worst experience with this agency, When I visited the property before completion the boiler didn't worked and I have asked to be repaired. On the completion day they didn't bothered to handle the keys at the house address, so they handled me at their office only 1 key for the whole house and when I have arrived at the property the boiler didn't worked and a I have a small child. 2 weeks after my move no one has come to repair the boiler and give me the rest of the keys. Absolutely disgusting, after they sold the property they didn't care anymore. I have deal with Saurav and Paula. I don't recommend it
The UK's Largest Customer Review Website for the Property Industry
By : Grant Ward
Nov 9, 2020Good Afternoon Cosmin, We are really sorry to hear about your experience. I have tried to call you today to discuss the experience you had and what we could have done to have made it a easier...
Excellent service, excellent ...
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5 Star Review
Daryl
Matthew
By : 'Sarahellen'
Services : Sales( As a Vendor )
Sold price : £187
Would you recommend ? : Yes
Postcode : MK42
Sep 24, 2017
People found this helpful0
Excellent service, excellent customer service, Very proffessional service. They even negociated with the buyer and the seller agents. This was particualr important as the communications broke down with the seller and their agents. Elevation went as far as getting the keys to the new property from... Read Full Review
Comments on Agent Fees
They accomondated our budget and honoured all that had been agreed to.
Comments (0)Was this helpful?:
Sarahellen and Nigel said about Elevation Estate Agents
Services : Sales( As a Vendor )Date: 24th Sep 2017
Excellent service, excellent customer service, Very proffessional service. They even negociated with the buyer and the seller agents. This was particualr important as the communications broke down with the seller and their agents. Elevation went as far as getting the keys to the new property from the sellers agents. They took a lot of stress away from us in selling our own house. They kept good relations with all involved. They honoured everything they said they would do. Yes I would recomend them to family and friends. They went beyond an excellent service.
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Very pleased with the service ...
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4 Star Review
By : 'Dorde'
Services : Sales( As a Buyer )
Sold price : £215000
Would you recommend ? : Yes
Postcode : MK42
Mar 22, 2017
People found this helpful0
Very pleased with the service provided by Elevation. The staff were very helpful and responded fairly quickly. We're getting keys to our home next week and the process has taken under 3 months. Thank you Caroline and the whole... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
Dorde Marusic said about Elevation Estate Agents
Services : Sales( As a Buyer )Date: 22nd Mar 2017
Very pleased with the service provided by Elevation. The staff were very helpful and responded fairly quickly. We're getting keys to our home next week and the process has taken under 3 months. Thank you Caroline and the whole team.
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By : Daryl Smith
May 24, 2017Hello Dorde, thank you for your kind words. I hope that you are settled into your new home now and have started to put your stamp on the house. Please feel free to stop by and let us know how you are ...
After trying to sell my house ...
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5 Star Review
By : 'Anthony'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : MK42
Jan 13, 2014
People found this helpful3
After trying to sell my house with big agencies, and being frustrated by their "sausage machine" approach to selling the house, lack of involvement, and the wide boy attitudes of young and inexperienced settlers, Elevation estate agents in Bedford, were a refreshing change to what I... Read Full Review
Comments (0)After trying to sell my house with big agencies, and being frustrated by their "sausage machine" approach to selling the house, lack of involvement, and the wide boy attitudes of young and inexperienced settlers, Elevation estate agents in Bedford, were a refreshing change to what I started to assume was the norm. Highly professional in their approach, focused and with good advice. They had a relentless approach to selling the house, and it truly feel that they were committed to selling the house, that they were working for us, and fully committed to achieving our goals.
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Anthony G said about Elevation Estate Agents
Services : Sales( As a Vendor )Date: 13th Jan 2014
After trying to sell my house with big agencies, and being frustrated by their "sausage machine" approach to selling the house, lack of involvement, and the wide boy attitudes of young and inexperienced settlers, Elevation estate agents in Bedford, were a refreshing change to what I started to assume was the norm. Highly professional in their approach, focused and with good advice. They had a relentless approach to selling the house, and it truly feel that they were committed to selling the house, that they were working for us, and fully committed to achieving our goals.
I cannot recommend them enough, specially after experiencing the "big name estate agents" . elevation estate agents stand out, because of their tenacity, focus and knowledge of the market... 100% how an estate agent should be.
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We reserved a property with a ...
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1 Star Review
By : 'dianne'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : SG19
Aug 19, 2013
People found this helpful8
We reserved a property with a deposit and told that this would then be ours providing we gave all details and arranged a mortgage etc. we were offered to use there mortgage advisor and so accepted however found him extremely rude and could not provide us with a mortgage. we therefore informed... Read Full Review
Comments (0)We reserved a property with a deposit and told that this would then be ours providing we gave all details and arranged a mortgage etc. we were offered to use there mortgage advisor and so accepted however found him extremely rude and could not provide us with a mortgage. we therefore informed elevation of this and said we would source a mortgage ourselves as we knew we would be accepted. (no keys have yet been handed over to elevation) we sourced a mortgage ourselves and then discovered that they have infact disregarded our deposit and forms and sold it to someone else! they then told us they had sold it to them earlier in the week but had emailed us two days prior asking if we had our mortgage sorted for the property but missed the fact that the house we were buying was actually no longer available!
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dianne said about Elevation Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 19th Aug 2013
We reserved a property with a deposit and told that this would then be ours providing we gave all details and arranged a mortgage etc. we were offered to use there mortgage advisor and so accepted however found him extremely rude and could not provide us with a mortgage. we therefore informed elevation of this and said we would source a mortgage ourselves as we knew we would be accepted. (no keys have yet been handed over to elevation) we sourced a mortgage ourselves and then discovered that they have infact disregarded our deposit and forms and sold it to someone else! they then told us they had sold it to them earlier in the week but had emailed us two days prior asking if we had our mortgage sorted for the property but missed the fact that the house we were buying was actually no longer available!
Our mortgage advisor had said its the worst company he has had to deal with and there customer service skills are awful!
Please be wary of this company!
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Last updated at 5/24/2017, 3:35:28 AM by allAgents
