By : 'Ravi' Services : Letting(As a Tenant) Would you recommend ? : No
Nov 17, 2007
People found this helpful5
Lived for 6 months in a Nottingham Flat. Horrible service. Did not have basic services when I moved in fully furnished flat like vaccum cleaner, duvets pillows although was supposed to be there according to iternary.
I was blackmailed to pay more rent when I moved in than previously agreed as I signed papers on the day of moving. Broken furnitures were not replaced for 5 months despite reporting.
They even charged me from deposit to clean carpets, kitchen, etc when I left the flat in a near normal state. Please please never deal with Castle Estates.
Ravi T P
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By : EL LOBO
Nov 29, 2007
I agree with Ravi they are a disgrace.personal experience.
By : Jay Johnston
Dec 6, 2007
Yeah. They (Bristol) put my rent up as well:
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By : 'Matthew' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : Yes Postcode : NG9
Jun 16, 2021
People found this helpful0
Thoughtful, kind and extremely professional when helping me sort an issue with my sons accommodation in Nottingham, Mike, Emma and all the team were first class.I could not recommend them more... Read Full Review
Services : Letting( As a Tenant )Date: 16th Jun 2021
Thoughtful, kind and extremely professional when helping me sort an issue with my sons accommodation in Nottingham, Mike, Emma and all the team were first class.I could not recommend them more highly.
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This was my first experience ...
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5 Star Review
Laura
By : 'JoeJoewinner93' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NG13
Jan 24, 2018
People found this helpful0
This was my first experience using an agent to find a property and expected the process to be time consuming and stressful, castle estates however made things very simple for me and guided me from start to finish. In particular I would like to mention the agent who dealt with me, an agent called... Read Full Review
Services : Letting( As a Tenant )Date: 24th Jan 2018
This was my first experience using an agent to find a property and expected the process to be time consuming and stressful, castle estates however made things very simple for me and guided me from start to finish. In particular I would like to mention the agent who dealt with me, an agent called Laura. I found her to be very knowledgeable and she was able to answer all of my queries as well as ensuring I was informed on things I hadent even thought of! friendly and professional I would use castle again and would recommend them anyone.
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Great Service, I dealt mainly ...
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5 Star Review
Michael
By : 'Kia' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NG9
Feb 6, 2017
People found this helpful0
Great Service, I dealt mainly with Michael who I found to be very professional. The property was fantastic however the cleaning was not brilliant but they were able to send someone around the same day to sort it... Read Full Review
Services : Letting( As a Tenant )Date: 6th Feb 2017
Great Service, I dealt mainly with Michael who I found to be very professional. The property was fantastic however the cleaning was not brilliant but they were able to send someone around the same day to sort it out.
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Outgoing tenant - Friendly, ...
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5 Star Review
By : 'Sam' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NG9
Sep 21, 2016
People found this helpful0
Outgoing tenant - Friendly, professional, family run service I can wholeheartedly recommend them. All issues and maintenance dealt with promptly, bond return authorised straight... Read Full Review
Services : Letting( As a Tenant )Date: 21st Sep 2016
Outgoing tenant - Friendly, professional, family run service I can wholeheartedly recommend them. All issues and maintenance dealt with promptly, bond return authorised straight away,
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Don't have an especially high ...
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1 Star Review
By : 'tiredoftheexcuses' Services : Letting( As a Tenant ) Would you recommend ? : No
Apr 10, 2011
People found this helpful6
Don't have an especially high opinion of individuals in this line of work, but these people take the piss. Staff and manager (when you can get through to him and on the very rare occasion he bothers to return phone calls) are experts in weasel-worded excuses but consistently fail to act, even... Read Full Review
Services : Letting( As a Tenant )Date: 10th Apr 2011
Don't have an especially high opinion of individuals in this line of work, but these people take the piss. Staff and manager (when you can get through to him and on the very rare occasion he bothers to return phone calls) are experts in weasel-worded excuses but consistently fail to act, even when they make repeated promises and assurances to the contrary. Property allowed to decline and crumble before our very eyes, whilst vital maintenance and repairs (as recommended by their own surveyors) was failed to be undertaken. Property became infested with damp and mould shortly after we moved in, to the extent that we had to abandon part of the property. When it rained, water would seep in and run down the walls. Landlord doesn't care and Castles admit they have no power to make him. Please do not use these people as they will only cause you misery. We have subsequently moved out and away from this company, although sic weeks later we are still no closer to seeing the return of our deposit (despite no disputes from the company about the amount we are owed). Seriously considering legal action.
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Awful awful service.
They tried to claim our carpet was professionally cleaned before we moved in. It was thread bare and filthy, it can't have even been hoovered let alone shampoo'd! they...
4 months of water leaking in ...
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1 Star Review
By : 'normallyPatient' Services : Letting( As a Tenant ) Would you recommend ? : No
Nov 30, 2010
People found this helpful4
4 months of water leaking in through the walls, now driven out of one room by severe mould and damp. No builders, no progress, just excuses and hollow promises. A company rendered impotent and ineffective (I suspect to landlords and tenants alike) by ineptitude and dishonesty. Avoid. Avoid.... Read Full Review
Services : Letting( As a Tenant )Date: 30th Nov 2010
4 months of water leaking in through the walls, now driven out of one room by severe mould and damp. No builders, no progress, just excuses and hollow promises. A company rendered impotent and ineffective (I suspect to landlords and tenants alike) by ineptitude and dishonesty. Avoid. Avoid. Avoid.
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Lived for 6 months in a ...
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1 Star Review
By : 'Ravi' Services : Letting( As a Tenant ) Would you recommend ? : No
Nov 17, 2007
People found this helpful5
Lived for 6 months in a Nottingham Flat. Horrible service. Did not have basic services when I moved in fully furnished flat like vaccum cleaner, duvets pillows although was supposed to be there according to iternary.
I was blackmailed to pay more rent when I moved in than previously agreed as I... Read Full Review
Services : Letting( As a Tenant )Date: 17th Nov 2007
Lived for 6 months in a Nottingham Flat. Horrible service. Did not have basic services when I moved in fully furnished flat like vaccum cleaner, duvets pillows although was supposed to be there according to iternary.
I was blackmailed to pay more rent when I moved in than previously agreed as I signed papers on the day of moving. Broken furnitures were not replaced for 5 months despite reporting.
They even charged me from deposit to clean carpets, kitchen, etc when I left the flat in a near normal state. Please please never deal with Castle Estates.
Ravi T P
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.