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Harborne, Birmingham B17

2.6/5, 11 Reviews
64% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

83% sales fee satisfaction

99% letting fee satisfaction

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"Damp and..."

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1 Star Review

By : 'Ella'
Services : Letting(As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : B18

Dec 21, 2018
People found this helpful0

Having lived in the property since March. Five days before Christmas we are left with damp and mould in the master bedroom and the kitchen. Discussion with the previous tenant made us aware that Dixons had rented the property previously and were aware of the issues. It even took about 4 months to get the front door replaced, despite the fact the issues with the door effectively placed one of us under house arrest. We still have issues with mice.


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    Comments on Agent Fees

    About average.

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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100%83%£118,500£400,000
    Lettings0%99%£525£850
    Address

    Dixons
    141 High StreetBirmingham, West Midlands
    B17 9NP
    0121 371 9108

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Dixons Branches (View All 35)
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    1 Star Review

    By : 'O'
    Services : Sales( As a Buyer )
    Sold price : £210000
    Would you recommend ? : No
    Postcode : B15

    Mar 21, 2019
    People found this helpful3

    An unpleasant experience dealing with Dixons Harborne. We took measures to purchase a property that, it turned out, had already been sold. On investigation it turned out we were used as leverage to force the other party to exchange, incurring significant costs in the process. The agency claimed to... Read Full Review


    Comments on Agent Fees

    We didn\'t pay fees.

    Comments (1)
    Was this helpful?:

    By : Adrian

    Apr 25, 2019

    I bought a flat from these agents. It turns out the lease was very short and now its costing a fortune to extend the lease. Dawn green was the agent. What a crook....

    Damp and ...

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    1 Star Review

    By : 'Ella'
    Services : Letting( As a Tenant )
    Rent PCM : £525
    Would you recommend ? : No
    Postcode : B18

    Dec 21, 2018
    People found this helpful0

    Having lived in the property since March. Five days before Christmas we are left with damp and mould in the master bedroom and the kitchen. Discussion with the previous tenant made us aware that Dixons had rented the property previously and were aware of the issues. It even took about 4 months... Read Full Review


    Attached Files
    • Icon

    Comments on Agent Fees

    About average.

    Comments (0)
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    Managing my house since 2014 ...

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    2 Star Review

    By : 'khaled'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : B29

    Oct 19, 2018
    People found this helpful1

    Managing my house since 2014 but keep deducting small amounts with no valid reason. When I ask by mail they do not reply. But overall the branch is above... Read Full Review


    Comments on Agent Fees

    ok

    Comments (0)
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    Whilst trying to rent near ...

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    1 Star Review

    By : 'Simon'
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : B17

    May 20, 2018
    People found this helpful0

    Whilst trying to rent near our best friends and my son's independent school in Harborne: missed appointments with no apologies, blatant lies ( some of them pointless), and one shockingly offensive comment from one agent! Honestly, wanted to slap him; told him "No need to be... Read Full Review

    Comments (0)
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    A poor start on marketing our ...

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    1 Star Review
    UserName

    Sara

    By : 'Allan'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : B17

    Feb 18, 2016
    People found this helpful6

    A poor start on marketing our property both on the internet and by brochure. Too many errors had to be corrected by vendor. Thereafter sales staff involvement and managerial follow up was very... Read Full Review


    Comments on Agent Fees

    At 1% of sale price it was almost as low as it could be but the total amount still seems to be on the high side.

    Comments (0)
    Was this helpful?:
    I decided to use Dixons to ...

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    4 Star Review
    UserName

    Sara

    By : 'Carol'
    Services : Sales( As a Vendor )
    Sold price : £400000
    Would you recommend ? : Yes
    Postcode : B17

    Sep 20, 2015
    People found this helpful1

    I decided to use Dixons to sell my property following a meeting with Sarah when viewing a property I was considering purchasing. Once the process had commenced I did find that I only had confidence in Sarah as opposed to other members of staff. I felt she was professional as well as putting you at... Read Full Review


    Comments on Agent Fees

    Dixon are more expensive than other agents in the area

    Comments (0)
    Was this helpful?:
    Sara was very efficient in ...

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    4 Star Review
    UserName

    Sara

    By : 'Charlie'
    Services : Sales( As a Buyer )
    Sold price : £327500
    Would you recommend ? : Yes
    Postcode : B17

    Sep 16, 2015
    People found this helpful0

    Sara was very efficient in finding the right type of properties for me to view during the sales process and I was very pleased with the recommendation she gave for the property that ended up becoming my new home. In all her communication with me was excellent and ensured for on time viewings and a... Read Full Review

    Comments (0)
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    Dixons were very good at ...

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    4 Star Review
    UserName

    Sara

    By : 'Tony'
    Services : Sales( As a Vendor )
    Sold price : £118500
    Would you recommend ? : Yes
    Postcode : B17

    Sep 13, 2015
    People found this helpful1

    Dixons were very good at getting and managing viewings, even though the property was not listed on their website or Rightmove for a while. They were overly pushy on offers that we did not want to accept - and we have been proven right to not accept them as higher offers subsequently came in. The... Read Full Review

    Comments (0)
    Was this helpful?:
    I found Sara professional, ...

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    5 Star Review
    UserName

    Sara

    By : 'Barbi'
    Services : Sales( As a Buyer )
    Sold price : £135000
    Would you recommend ? : Yes
    Postcode : B17

    Sep 7, 2015
    People found this helpful0

    I found Sara professional, enthusiastic and straight forward to deal with. She moved things along quickly for me and was helpful in telling me what I could do with the property to maximise rent from it. She obviously knew the property and the market well to be able to help me. I would not... Read Full Review


    What agent could do to change your mind?

    Perfectly acceptable


    Comments on Agent Fees

    Perfectly acceptable

    Comments (0)
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    Due to a sellers decision to ...

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    5 Star Review
    UserName

    Sara

    By : 'Romaine'
    Services : Sales( As a Buyer )
    Sold price : £158000
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : B17

    Sep 6, 2015
    People found this helpful0

    Due to a sellers decision to pull out at the last minute I was thoroughly disappointed and dishearten and almost in the verge of giving up the idea of buying a property in Birmingham. Sarah understood my plight and came to my rescue and helped me reverse my idea and ended up in purchasing the... Read Full Review

    Comments (0)
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    Dixons have been utterly ...

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    1 Star Review

    By : 'Matthew'
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : B29

    Feb 15, 2014
    People found this helpful4

    Dixons have been utterly incompetent when dealing with us. We arranged a viewing of a property to rent and the agent, Emma, didn't bother turning up. We called the office who were unable to contact to her, so she had clearly just gone home. Despite this we were keen and decided to arrange... Read Full Review


    What agent could do to change your mind?

    1. She would have actually turned up to our initially appointment. 2. She wouldn\'t have organised several groups to attend a viewing at the same time, leaving us to turn up to a house that was already signed. 3. She wouldn\'t have been so rude and tried to imply it was our fault that she didn\'t turn up when it was clearly just because she couldn\'t be bothered.

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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Awards won by Dixons, Birmingham B17 9NP