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Stone, ST15
4.4/5, 30 Reviews
81% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
81% letting fee satisfaction
Located in the market town of Stone, our offices are bright and modern and in walking distance of the town centre. Open from 9 to 5 Monday to Friday and 9 to 1 on a Saturday, we have a 24/7 emergency hotline (accessed by calling our main office number) and all available properties listed online on www.belvoirletti
ngs.com/stone or Rightmove.
"Happy..."
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5 Star Review
By : 'Aaron'
Services : Letting(As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : ST4
19 Jun 2018
People found this helpful0
Great estate agents. always helpful and would use in the future. no issues and if i called up about a problem it would be sorted asap.
Comments on Agent Fees
good
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Latest Reviews
Hilary Dunn
Dennis Jackson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £180,000 | £300,000 |
| Lettings | 67% | 81% | £380 | £750 |
Areas covered
- Eccleshall
- Leek
- ST10
- ST11
- ST13
- ST15
- ST21
- ST3
- Stone
Address
Belvoir
42b Radford Street, Stone, Staffordshire
ST15 8DA
01785 818255
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Excellent experience with ...
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5 Star Review
By : 'Hilary'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST15
30 Apr 2025
People found this helpful
Excellent experience with belvoir. All staff friendly and go above and... Read Full Review
Comments on Agent Fees
Brilliant experience with belvoir
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Hilary Dunn said about Belvoir
Services : Letting( As a Tenant )Date: 29th Apr 2025
Excellent experience with belvoir. All staff friendly and go above and beyond.
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Outstanding all round ...
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5 Star Review
Kelly
By : 'Jodi'
Services : Sales( As a Vendor )
Would you recommend ? : No
20 Feb 2025
People found this helpful0
This is the second time I have used Belvoir Stone and as previously have received an exceptional and outstanding service from Kelly, Gill and the team. Special mention to Gill going above and beyond to get the sale over the line despite multiple challenges and a real possibility of the sale... Read Full Review
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Jodi M said about Belvoir
Services : Sales( As a Vendor )Date: 20th Feb 2025
This is the second time I have used Belvoir Stone and as previously have received an exceptional and outstanding service from Kelly, Gill and the team. Special mention to Gill going above and beyond to get the sale over the line despite multiple challenges and a real possibility of the sale collapsing. I would not hesitate to recommend Belvoir to others and they will certainly be my go to estate agents in the future.
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We couldn’t have had a more ...
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5 Star Review
Kelly
By : 'Dannii'
Services : Sales( As a Buyer )
Would you recommend ? : No
14 Feb 2025
People found this helpful0
We couldn’t have had a more positive experience. As always, there were a few hiccups in our home buying process however Gill and the team were quickly to hand and resolved any issues we had... Read Full Review
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Dannii said about Belvoir
Services : Sales( As a Buyer )Date: 14th Feb 2025
We couldn’t have had a more positive experience. As always, there were a few hiccups in our home buying process however Gill and the team were quickly to hand and resolved any issues we had immediately.
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Managed ...
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5 Star Review
Adrian
By : 'Denise'
Services : Letting( As a Owner )
Would you recommend ? : No
20 Jan 2025
People found this helpful0
So impressed with how my property has been marketed and a tenant found... Read Full Review
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Denise said about Belvoir
Services : Letting( As a Owner )Date: 20th Jan 2025
So impressed with how my property has been marketed and a tenant found immediately.
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Extremely helpful from start ...
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5 Star Review
Adrian
By : 'Pat'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST15
14 Oct 2024
People found this helpful0
Extremely helpful from start to finish. Always a member of the team available to deal with any snags and get the sale through. Highly recommend. Special thank you to Adrian - reliable, professional and works with... Read Full Review
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Pat W said about Belvoir
Services : Sales( As a Vendor )Date: 14th Oct 2024
Extremely helpful from start to finish. Always a member of the team available to deal with any snags and get the sale through. Highly recommend. Special thank you to Adrian - reliable, professional and works with integrity.
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Brilliant ...
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5 Star Review
By : 'Dennis'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : ST7
16 Aug 2024
People found this helpful0
From start to finish the staff at Belvoir could not be faulted - the sale was handled with the highest level of professionalism and all communications were dealt with efficiently. I had no doubts at any point that I had chosen the right agents - even when prospective buyers were problematical the... Read Full Review
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Dennis Jackson said about Belvoir
Services : Sales( As a Vendor )Date: 15th Aug 2024
From start to finish the staff at Belvoir could not be faulted - the sale was handled with the highest level of professionalism and all communications were dealt with efficiently. I had no doubts at any point that I had chosen the right agents - even when prospective buyers were problematical the team at Belvoir did their best to keep the processes moving and, of course, in the end the sale went through smoothly. Would recommend to anyone and would definitely use Belvoir again. Many thanks to all concerned.
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Gill was really ...
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5 Star Review
Gill
Gill
By : 'Thomas'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : ST5
29 Jul 2024
People found this helpful0
Gill was really helpful, always contacting us with updates and trying to find out information, even drove over with the keys to our new home to save us a journey. Would definitely recommend... Read Full Review
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Thomas McCormick said about Belvoir
Services : Sales( As a Buyer )Date: 29th Jul 2024
Gill was really helpful, always contacting us with updates and trying to find out information, even drove over with the keys to our new home to save us a journey. Would definitely recommend ⭐⭐⭐⭐⭐
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The tenant finding service ...
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5 Star Review
By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST15
4 Mar 2024
People found this helpful0
The tenant finding service has been excellent, so full marks to all the... Read Full Review
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Andrew Hicks said about Belvoir
Services : Letting( As a Owner )Date: 4th Mar 2024
The tenant finding service has been excellent, so full marks to all the staff.
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The agents are ...
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5 Star Review
By : 'Josh'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : ST15
4 Sept 2023
People found this helpful0
The agents are very welcoming and very supportive throughout the whole... Read Full Review
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Josh Cartwright said about Belvoir
Services : Letting( As a Tenant )Date: 4th Sep 2023
The agents are very welcoming and very supportive throughout the whole process.
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Friendly yet professional ...
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5 Star Review
Kelly
Jess
By : 'Melanie'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : ST12
30 May 2023
People found this helpful0
Friendly yet professional service, I can’t praise Kelly, Jess and the team highly enough. Knowledgeable and offered excellent guidance; we received regular updates and prompt responses to email queries. I was very happy that we managed to complete in less than 3... Read Full Review
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Melanie Milward said about Belvoir
Services : Sales( As a Vendor )Date: 30th May 2023
Friendly yet professional service, I can’t praise Kelly, Jess and the team highly enough. Knowledgeable and offered excellent guidance; we received regular updates and prompt responses to email queries. I was very happy that we managed to complete in less than 3 months.
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Fantastic experience with the ...
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5 Star Review
Sinead
Sandra
By : 'HH'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST10
5 Apr 2023
People found this helpful0
Fantastic experience with the Belvoir team - Sinead, Sandra, Julie, Jess and co. They were extremely helpful and responsive and worked as a team so I didn't have to wait if somebody was off the desk. Managed to get me moved into a new rental place within 10 days of finding it on the Belvoir... Read Full Review
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HH said about Belvoir
Services : Letting( As a Tenant )Date: 4th Apr 2023
Fantastic experience with the Belvoir team - Sinead, Sandra, Julie, Jess and co. They were extremely helpful and responsive and worked as a team so I didn't have to wait if somebody was off the desk. Managed to get me moved into a new rental place within 10 days of finding it on the Belvoir website. Would definitely work with again.
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property ...
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5 Star Review
By : 'linda'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : ST10
1 Feb 2023
People found this helpful0
I have been using Belvoir to manage my property for quite a few years now and am more than happy to recommend them. They are efficient and helpful and take all the concerns of letting a property... Read Full Review
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linda jervis said about Belvoir
Services : Letting( As a Owner )Date: 1st Feb 2023
I have been using Belvoir to manage my property for quite a few years now and am more than happy to recommend them. They are efficient and helpful and take all the concerns of letting a property away.
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We recently moved to the ...
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5 Star Review
Adrian
By : 'Muhammad'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST15
31 Jan 2023
People found this helpful0
We recently moved to the country, and finding a house to rent was a huge struggle. When we came across Belvoir, we did not have to go anywhere else. Adrian, Sinead, Oliver, Amy, they all had been a great support through out. We highly recommend this agency for people who are looking at ease of... Read Full Review
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Muhammad Khan said about Belvoir
Services : Letting( As a Tenant )Date: 31st Jan 2023
We recently moved to the country, and finding a house to rent was a huge struggle. When we came across Belvoir, we did not have to go anywhere else. Adrian, Sinead, Oliver, Amy, they all had been a great support through out. We highly recommend this agency for people who are looking at ease of things. They were quick with referencing and other documentation, top quality. To describe in one word, "approachable"! Would love to work with them when I am buying my own house.
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One of the ...
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5 Star Review
By : 'Nikil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST15
16 Jan 2023
People found this helpful0
Thank you Belvoir for making my dream come true, you guys explained every bits and bobs of the property and making the documentation was so easy. Thank you so much and wish you the very... Read Full Review
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Nikil Berkmans said about Belvoir
Services : Letting( As a Tenant )Date: 16th Jan 2023
Thank you Belvoir for making my dream come true, you guys explained every bits and bobs of the property and making the documentation was so easy. Thank you so much and wish you the very Best.
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Excellent ...
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5 Star Review
Kelly
By : 'Simon'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : ST15
8 Jan 2023
People found this helpful0
From start to finish the service provided by Kelly and the team was exceptional, if you are looking for a non pushy professional service I cannot recommend Belvoir highly enough, and will certainly use their services again in the... Read Full Review
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Simon Grice said about Belvoir
Services : Sales( As a Vendor )Date: 8th Jan 2023
From start to finish the service provided by Kelly and the team was exceptional, if you are looking for a non pushy professional service I cannot recommend Belvoir highly enough, and will certainly use their services again in the future.
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By : Adrian Walton
13 Jan 2023Simon, many thanks for the 5* review of our sales team. They are dedicated to making sales get across the line and your appreciation of their hard work is much appreciated. Adrian Walton MBE TD DL...
Amazing estate agents. ...
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5 Star Review
Kelly
By : 'Rob'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : Yes
Postcode : ST15
13 Dec 2022
People found this helpful0
Amazing estate agents. We had a very difficult time buying our new home but Belvoir delivered at every opportunity. Kelly in particular was incredible... Read Full Review
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Rob S said about Belvoir
Services : Sales( As a Buyer )Date: 13th Dec 2022
Amazing estate agents. We had a very difficult time buying our new home but Belvoir delivered at every opportunity. Kelly in particular was incredible ??
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By : Adrian Walton
13 Jan 2023Rob, thanks for your review about Kelly and her sales team. They work tirelessly to ensure sales are successful and your review of their dedication to the task is much...
Hi, Just wanted to leave a ...
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5 Star Review
Carole
By : 'A.'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : ST15
8 Apr 2021
People found this helpful0
Hi, Just wanted to leave a positive review, as it's not often a company gives such a spot on service! I have just started renting with Belvoir, Stone. What a fantastic team! Even in covid times they have gone above and beyond. Friendly staff and almost instant feedback on any inquiries. Move... Read Full Review
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A. Baker said about Belvoir
Services : Letting( As a Tenant )Date: 7th Apr 2021
Hi, Just wanted to leave a positive review, as it's not often a company gives such a spot on service! I have just started renting with Belvoir, Stone. What a fantastic team! Even in covid times they have gone above and beyond. Friendly staff and almost instant feedback on any inquiries. Move was so smoothly looked after, nothing was too much trouble. I can honestly say they took all the stress out of renting. Excellent service thank you!
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first time ...
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5 Star Review
Carole
By : 'Graham'
Services : Letting( As a Tenant )
Rent PCM : £380
Would you recommend ? : Yes
Postcode : ST15
25 Sept 2019
People found this helpful0
When I enquired about the property they were very helpful and told me exactly how much it was going to cost ,it was the first time I had rented and they made it so easy ,I have been renting the property for 8 months, I had 1 visit from belvoir which was on time and very thorough, I would... Read Full Review
Comments (0)When I enquired about the property they were very helpful and
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Graham Mitchell said about Belvoir
Services : Letting( As a Tenant )Date: 24th Sep 2019
When I enquired about the property they were very helpful and
told me exactly how much it was going to cost ,it was the first time I had rented and they made it so easy ,I have been renting the property for 8 months, I had 1 visit from belvoir which was on time and very thorough, I would certainly rent from them again.
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Sales and ...
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5 Star Review
geoff
By : 'Tina'
Services : Sales( As a Vendor )
Sold price : £175
Would you recommend ? : Yes
Postcode : ST15
14 Jun 2019
People found this helpful0
I have rented my house out with Stone office for over 15 years and have always had excellent service from all the staff, Carole in repairs was particulary brilliant. I have recently sold the property and again used the same office and Adrian and Geoff went the extra mile in ensuring we got to... Read Full Review
Comments on Agent Fees
The fees were very reasonable too and they were also able to recommend a solicitor
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Tina D said about Belvoir
Services : Sales( As a Vendor )Date: 13th Jun 2019
I have rented my house out with Stone office for over 15 years and have always had excellent service from all the staff, Carole in repairs was particulary brilliant. I have recently sold the property and again used the same office and Adrian and Geoff went the extra mile in ensuring we got to completion quickly. Thanks guys
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Sales and ...
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5 Star Review
geoff
By : 'Tina'
Services : Sales( As a Vendor )
Sold price : £175
Would you recommend ? : Yes
Postcode : ST15
14 Jun 2019
People found this helpful0
I have rented my house out with Stone office for over 15 years and have always had excellent service from all the staff, Carole in repairs was particulary brilliant. I have recently sold the property and again used the same office and Adrian and Geoff went the extra mile in ensuring we got to... Read Full Review
Comments on Agent Fees
The fees were very reasonable too and they were also able to recommend a solicitor
Comments (0)Was this helpful?:
Tina D said about Belvoir
Services : Sales( As a Vendor )Date: 13th Jun 2019
I have rented my house out with Stone office for over 15 years and have always had excellent service from all the staff, Carole in repairs was particulary brilliant. I have recently sold the property and again used the same office and Adrian and Geoff went the extra mile in ensuring we got to completion quickly. Thanks guys
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
BELVOIR COMPLAINTS PROCEDURE
As a firm accredited by the National Approved Letting Scheme (NALS), OAJ Ltd T/a Belvoir Stone aims to provide the highest standard of service to all Landlords and Tenants and give an ultimate assurance that any grievance you have concerning such service is immediately addressed.
• If you believe you have, or may have, a grievance with our service or standard of practice or working procedures, please write in the first instance to Julie Andow-Giles, Office Manager, at Belvoir Lettings, 10 Stafford Street, Stone, Staffordshire, ST15 8QW
• Your correspondence should be acknowledged within three working days, investigated thoroughly in accordance with established in-house procedures and replied to within seven working days of receipt. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
• Should your grievance not be resolved to your satisfaction following internal investigation, you should address the matter to Adrian Walton, Managing Director, at Belvoir Lettings, The Old Studio, 33b Marsh Street, Stafford, Staffordshire, ST16 3BQ
• If we are unable to resolve any dispute, you can refer the matter to The Property Ombudsman, who are an independent organisation, at The Property Ombudsman Limited, Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP.
(Please note that there is a six month time limit in providing The Ombudsman with your complaint, which starts from the date the ‘Final Viewpoint Letter’ you receive is dated).
A copy of these rules can be provided on request.
Last updated at 10/18/2019, 3:02:33 AM by allAgents
