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Gorton, Manchester M18
3/5, 4 Reviews
50% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
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"*WARNING* Never go with this..."
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1 Star Review
By : 'Warning'
Services : Letting(As a Tenant)
Rent PCM : £595
Would you recommend ? : No
Postcode : M12
7 Jul 2017
People found this helpful0
*WARNING* Never go with this estate agents if you value your life !! they have left us homeless !! Shortly after signing the contract we discovered a mice infestation in the property they rented us , which is apparently in the contract that we have to deal with them. They had loose laminate over carpet (to cover dry rot) which caused me to fall down the stairs ! My partner and I felt really funny upon waking up and after demanding a safety inspection we discovered we'd been left with a gas leak for months ! The stress of the state of the property and how unsanitary it was I feel aggravated my heart condition and I ended up spending December in hospital following and aneurysm! Obviously after life saving surgery you have to have a bit of time off work (to recover from surviving and a provoked stroke) and we had inevitable rent arrears waiting for housing benefit to come through. So they issued us with a section 21 , which because it would cost the landlord money they decided to not pursue. We went back to work in order to start clearing arrears and rent a new place but they refused to give us a good reference even after paying off ALL of the arrears. Now at the end of our contract we've been asked to leave and clear out all our stuff , meaning it's all in storage and we now have nowhere to go !! I have no idea how they sleep at night. Stay away.
Comments on Agent Fees
Their fees are ridiculous for even a new reference to move out etc, wasted thousands on a property that cannot be utilised so Jennifer can go round in her Audi
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Warning stay away, left us homeless
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £110,000 | £185,000 |
| Lettings | 100% | 50% | £595 | £700 |
Address
Sanderson James Ltd
67 Reddish Lane, Manchester, Greater Manchester
M18 7JL
0161 231 0808
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Sanderson James Ltd Branches (View All 3)
Olga dealt with setting-up ...
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5 Star Review
Olga
By : 'Ian'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : M18
28 Jun 2020
People found this helpful0
Olga dealt with setting-up the new tenancy agreement and was brilliant throughout. Olga was helpful, efficient, thorough, responsive and totally professional. On this basis I strongly recommend Sanderson James to landlords and tenants... Read Full Review
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Ian Grime said about Sanderson James Ltd
Services : Letting( As a Owner )Date: 27th Jun 2020
Olga dealt with setting-up the new tenancy agreement and was brilliant throughout. Olga was helpful, efficient, thorough, responsive and totally professional. On this basis I strongly recommend Sanderson James to landlords and tenants alike.
The UK's Largest Customer Review Website for the Property Industry
Really helpful, gave me great ...
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5 Star Review
By : 'P.H'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M18
21 Feb 2018
People found this helpful2
Really helpful, gave me great advise, sold my property quickly, they were professional and friendly, they were a god send getting the sale through, would definitely... Read Full Review
Comments on Agent Fees
good
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P.H said about Sanderson James Ltd
Services : Sales( As a Vendor )Date: 21st Feb 2018
Really helpful, gave me great advise, sold my property quickly, they were professional and friendly, they were a god send getting the sale through, would definitely recommend.
The UK's Largest Customer Review Website for the Property Industry
By : Dr Mohammad Y Malik
26 Feb 2018Sanderson James are very professional and helpful Agents. They have provided me an excellent service and I have no hesitation in giving them 4.50 stars out of five. Very good...
*WARNING* Never go with this ...
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1 Star Review
By : 'Warning'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : M12
7 Jul 2017
People found this helpful0
*WARNING* Never go with this estate agents if you value your life !! they have left us homeless !! Shortly after signing the contract we discovered a mice infestation in the property they rented us , which is apparently in the contract that we have to deal with them. They had loose laminate over... Read Full Review
Comments on Agent Fees
Their fees are ridiculous for even a new reference to move out etc, wasted thousands on a property that cannot be utilised so Jennifer can go round in her Audi
Comments (0)Was this helpful?:
Warning stay away, left us homeless said about Sanderson James Ltd
Services : Letting( As a Tenant )Date: 6th Jul 2017
*WARNING* Never go with this estate agents if you value your life !! they have left us homeless !! Shortly after signing the contract we discovered a mice infestation in the property they rented us , which is apparently in the contract that we have to deal with them. They had loose laminate over carpet (to cover dry rot) which caused me to fall down the stairs ! My partner and I felt really funny upon waking up and after demanding a safety inspection we discovered we'd been left with a gas leak for months ! The stress of the state of the property and how unsanitary it was I feel aggravated my heart condition and I ended up spending December in hospital following and aneurysm! Obviously after life saving surgery you have to have a bit of time off work (to recover from surviving and a provoked stroke) and we had inevitable rent arrears waiting for housing benefit to come through. So they issued us with a section 21 , which because it would cost the landlord money they decided to not pursue. We went back to work in order to start clearing arrears and rent a new place but they refused to give us a good reference even after paying off ALL of the arrears. Now at the end of our contract we've been asked to leave and clear out all our stuff , meaning it's all in storage and we now have nowhere to go !! I have no idea how they sleep at night. Stay away.
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Quite possibly the most ...
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1 Star Review
By : 'A'
Services : Sales( As a Buyer )
Sold price : £185000
Would you recommend ? : No
Postcode : M43
9 Dec 2014
People found this helpful3
Quite possibly the most shocking experience I have had in dealing with an estate agent. From initially communicating the wrong information of fundamental details such as is the property leasehold or freehold to unnecessarily getting involved in the communication between solicitors causing further... Read Full Review
What agent could do to change your mind?
EVERYTHING needs addressing, from customer relations, to common sense to acting professionally, to knowing the law rather than assuming it. The purchase would have gone through quicker and smoother if the estate agent was not there. The same agent tenanted the property I was buying, yet they still managed to not get the property cleaned or looked at until the starting chasing the sale up. I really hope I never have to deal with these individuals again, and I hope that this review helps someone to avoid a terrible estate agent. I had to make so many concessions to accommodate for the incompetence of the estate agent, that I cannot stress enough what a bad idea it is to use thisI e company. To be completely fair I must say that when I dealt with Bianca and Jordan at the company I was given straight answers and never had the complete incompetence that xperienced with the rest of the staff there. I suppose a great improvement would be for those 2 individuals to educate their colleagues on the etiquette and behaviour expected. Clearly most of the staff their are solely driven on the commission in a property sale, it is strange that they do not understand that a good service will translate into more inevitable commission.
Comments (1)Quite possibly the most shocking experience I have had in dealing with an estate agent.
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A House buyer said about Sanderson James Ltd
Services : Sales( As a Buyer )Date: 9th Dec 2014
Quite possibly the most shocking experience I have had in dealing with an estate agent.
From initially communicating the wrong information of fundamental details such as is the property leasehold or freehold to unnecessarily getting involved in the communication between solicitors causing further delays. Admittedly the seller's solicitor was pretty bad at turning things around, but the agents at Sanderson James do not think twice about calling you up and blaming you for it. They are very unprofessional. We (seller and I) had reached an agreement to get the property cleaned and some repairs done, Sanderson James agents assured me that the work was being done that day, I only found when I went to inspect it 3 days later that they hadn't even started until the day of the inspection, and it was incomplete.
If you want an estate agent that will cut every corner possible, harass you on the phone for no good reason, and mess up on fundamentals like not giving you all the keys to property you bought (and claiming that they have!) then this estate agent is what you are looking for. For all others, I would say avoid like the plague.
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By : Emma O'Rourke
10 Dec 2014Hello and thank you for your review, as you are aware this was not your average house sale and there were a lot of hiccups along the way. We have our vendors best interest at heart and in respect we...
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