Hills are an award-winning, independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, Hills offer an experienced and local service at great value.
As licensed members of
the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents they provide their customers with a professional, reliable and honest approach to buying and selling property.
Hills approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. They pride themselves on getting you the best possible price, in the shortest possible timeframe.
Hills have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Hills website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property they go beyond the conventional property search.
By : 'AA' Services : Letting(As a Owner) Rent PCM : £675 Would you recommend ? : Yes Postcode : M6
Aug 9, 2017
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Being the first time I have done this as a Landlady, I found Rebecca to be very helpful, friendly and courteous. She ensured my tenants were exactly what I was looking for - professional and someone who would look after my property. The tenants are great and exactly what I had hoped for.
There were a couple of issues which Tony sorted out straight away and he has been great throughout the process. I have had no issues whatsoever since.
I'd just like to thank both Rebecca and Tony for their great service.
Comments on Agent Fees
Agent fees are on par with most other agents. If anything I'd say lower in comparison to some of the main agents in the field.
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By : 'Emma' Services : Letting( As a Owner ) Rent PCM : £1100 Would you recommend ? : Yes Postcode : M6
Mar 27, 2023
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We can’t recommend Hills highly enough! Olivia and Kirsty were second to none in finding us some lovely tenants within 3 days of putting our rental up with them (including the weekend!!) They answered any questions we had and everything ran so smoothly. We wouldn’t use anyone... Read Full Review
Services : Letting( As a Owner )Date: 27th Mar 2023
We can’t recommend Hills highly enough! Olivia and Kirsty were second to none in finding us some lovely tenants within 3 days of putting our rental up with them (including the weekend!!) They answered any questions we had and everything ran so smoothly. We wouldn’t use anyone else again!
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Hills ...
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5 Star Review
Rebecca
By : 'Katy' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : M1
Mar 22, 2023
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Hills have totally exceeded my expectations in the help they gave me in setting up a tenancy for me in my property. They were super available and responsive to my emails - always hearing back within hours. They organised everything for me (painters, new carpet, house clean) as well as finding and ... Read Full Review
Services : Letting( As a Owner )Date: 22nd Mar 2023
Hills have totally exceeded my expectations in the help they gave me in setting up a tenancy for me in my property. They were super available and responsive to my emails - always hearing back within hours. They organised everything for me (painters, new carpet, house clean) as well as finding and setting up the new tenancy. I had initially planned to just use them for setting up tenancy but the service from Becky was so amazing and such a support I've decided to use them for ongoing management of the property. Thank you for making my job so easy - really really appreciate you going above and beyond in helping us.
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Rebacca Gibson is a highly ...
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5 Star Review
Rebecca
By : 'Oton' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : Yes Postcode : M30
Feb 22, 2023
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Rebacca Gibson is a highly skilled property professional who handled all my transactions in a professional manner. She pays Great attention to details and i will surely recommend her and Hills properties to... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Feb 2023
Rebacca Gibson is a highly skilled property professional who handled all my transactions in a professional manner. She pays Great attention to details and i will surely recommend her and Hills properties to anyone.
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Great ...
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5 Star Review
Rebecca
By : 'Monica' Services : Letting( As a Owner ) Rent PCM : £1195 Would you recommend ? : Yes Postcode : M6
Nov 18, 2022
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I've had a fantastic experience of letting my house out with Hills Residential. Rebecca Gibson is positive, engaging, helpful and supportive throughout, always quick to reply and so willing to go above and beyond! Definitely... Read Full Review
Services : Letting( As a Owner )Date: 18th Nov 2022
I've had a fantastic experience of letting my house out with Hills Residential. Rebecca Gibson is positive, engaging, helpful and supportive throughout, always quick to reply and so willing to go above and beyond! Definitely recommend.
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Amazing co-operation! ...
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Rebecca
By : 'Calvin' Services : Letting( As a Tenant ) Rent PCM : £1195 Would you recommend ? : Yes Postcode : M6
Oct 28, 2022
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Amazing co-operation! Respectful and great to work with all around! Had us moved in so quick! Thank you Rebecca... Read Full Review
Services : Letting( As a Tenant )Date: 27th Oct 2022
So happy with our new home. Thank you to Becci who helped make the process quick and easy for us!
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I have peace of mind with ...
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5 Star Review
Rebecca
By : 'Jeni' Services : Letting( As a Owner ) Rent PCM : £895 Would you recommend ? : Yes Postcode : M23
Sep 29, 2022
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I feel peace of mind with Rebecca looking after my property. She's so helpful and sorts everything out so I don't have to worry. I recommend her... Read Full Review
Services : Letting( As a Owner )Date: 29th Sep 2022
I feel peace of mind with Rebecca looking after my property. She's so helpful and sorts everything out so I don't have to worry. I recommend her highly:-)
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Professional and Punctual! ...
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Rebecca
By : 'Sadaf' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : M30
Sep 22, 2022
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Professional and Punctual! Thank you being personal and attentive throughout the whole process! All documentation was flawless and provided right on... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Sep 2022
Professional and Punctual! Thank you being personal and attentive throughout the whole process! All documentation was flawless and provided right on time.
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Seamless ...
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Rebecca
By : 'DB' Services : Letting( As a Owner ) Rent PCM : £1350 Would you recommend ? : Yes Postcode : M6
Sep 20, 2022
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Rebecca has let with my property for the last 4 years and provided me with great tenants to date. She has communicated enabled a and seamless service from marketing the property to moving a tenant. She's also connecting me with services and great trades people.
Thank you again for you... Read Full Review
Services : Letting( As a Owner )Date: 20th Sep 2022
Rebecca has let with my property for the last 4 years and provided me with great tenants to date. She has communicated enabled a and seamless service from marketing the property to moving a tenant. She's also connecting me with services and great trades people. Thank you again for you great service.
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I am very grateful to all the ...
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5 Star Review
Rebecca
By : 'Lynne' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : M30
Aug 26, 2022
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I am very grateful to all the staff for their excellent service, and make particular reference to Rebecca Gibson for her patience kindness and politeness, I enjoy a strong feeling of confidence in Hills and am very pleased with the professional service they provide to... Read Full Review
Services : Letting( As a Owner )Date: 26th Aug 2022
I am very grateful to all the staff for their excellent service, and make particular reference to Rebecca Gibson for her patience kindness and politeness, I enjoy a strong feeling of confidence in Hills and am very pleased with the professional service they provide to me.
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Rented a property through ...
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5 Star Review
Rebecca
By : 'Paul' Services : Letting( As a Tenant ) Rent PCM : £400 Would you recommend ? : Yes Postcode : M6
Aug 24, 2022
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Rented a property through Rebecca Gibson at Hills, and my experience was top notch! She's very attentive to a tenants needs, maintenance was carried out very quickly. Overall a great experience as a tenant and would love to rent from them again.... Read Full Review
Services : Letting( As a Tenant )Date: 24th Aug 2022
Rented a property through Rebecca Gibson at Hills, and my experience was top notch! She's very attentive to a tenants needs, maintenance was carried out very quickly. Overall a great experience as a tenant and would love to rent from them again. 5*
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Rebecca has made both move-in ...
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5 Star Review
Rebecca
By : 'Joel' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : M6
Aug 17, 2022
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Rebecca has made both move-in and move-out very easy by promptly getting information to each tenant. making sure everyone has the information needed and answering any questions when... Read Full Review
Services : Letting( As a Tenant )Date: 17th Aug 2022
Rebecca has made both move-in and move-out very easy by promptly getting information to each tenant. making sure everyone has the information needed and answering any questions when askedd
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Katie Quinn of ...
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Katie
By : 'Kay' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : M30
Jul 13, 2022
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I had been looking for a rental for some time but Katie Quinn of Hills was by far the most helpful agent I'd dealt with. She kept me updated and well informed, sent me notifications and was very efficient throughout our dealings. Thanks Katie.... Read Full Review
Services : Letting( As a Tenant )Date: 13th Jul 2022
I had been looking for a rental for some time but Katie Quinn of Hills was by far the most helpful agent I'd dealt with. She kept me updated and well informed, sent me notifications and was very efficient throughout our dealings. Thanks Katie. :)
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Rebecca helped me out a lot ...
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5 Star Review
Rebecca
By : 'Ankit' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : M6
Jun 7, 2022
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Rebecca helped me out a lot both while moving in and out of the property and was very prompt in the processes with clear... Read Full Review
Services : Letting( As a Tenant )Date: 31st Jan 2022
By far the nicest and most approachable letting agent. So friendly and answered our queries fast - even at busy periods.
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Thanks so much Rebecca - ...
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5 Star Review
Rebecca
By : 'Alex' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : M27
Jan 31, 2022
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Thanks so much Rebecca - really helped make the process of moving less stressful and has been so kind, personal and attentive throughout the whole... Read Full Review
Services : Letting( As a Tenant )Date: 31st Jan 2022
Thanks so much Rebecca - really helped make the process of moving less stressful and has been so kind, personal and attentive throughout the whole process!
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Thank you to Rebecca Gibson! ...
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Rebecca
By : 'Jamie' Services : Letting( As a Owner ) Rent PCM : £895 Would you recommend ? : Yes Postcode : M6
Jan 26, 2022
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Thank you to Rebecca Gibson! Becky manages my lets portfolio, and I would like to acknowledge her hard work, patience and professionalism. Your help is very much appreciated. Of course, thank you to the entire Hills team too. The company really is above and beyond other letting... Read Full Review
Services : Letting( As a Owner )Date: 26th Jan 2022
Thank you to Rebecca Gibson! Becky manages my lets portfolio, and I would like to acknowledge her hard work, patience and professionalism. Your help is very much appreciated. Of course, thank you to the entire Hills team too. The company really is above and beyond other letting agencies.
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Rebecca is a pleasure to deal ...
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Rebecca
By : 'landlady' Services : Letting( As a Owner ) Rent PCM : £675 Would you recommend ? : Yes Postcode : M27
Nov 27, 2021
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Rebecca provides an exceptionally personalized experience. As a landlord, I am delighted time and time again with the tenants she chooses for my property. She is on-the-ball, quick, thorough, and highly efficient. She is efficient, helpful and really friendly. Hills have an amazing team and do ... Read Full Review
Services : Letting( As a Owner )Date: 27th Nov 2021
Rebecca provides an exceptionally personalized experience. As a landlord, I am delighted time and time again with the tenants she chooses for my property. She is on-the-ball, quick, thorough, and highly efficient. She is efficient, helpful and really friendly. Hills have an amazing team and do their job so well, I cannot fault them.
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Rebecca was absolutely ...
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5 Star Review
Rebecca
By : 'Becky' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : Yes Postcode : M27
Nov 5, 2021
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Rebecca was absolutely amazing in helping us sort out renting out a property up here in Manchester! Was super daunting at first as for us it was a big move from London, but she made the process super smooth and had great communication throughout! Would 1000%... Read Full Review
Services : Letting( As a Tenant )Date: 5th Nov 2021
Rebecca was absolutely amazing in helping us sort out renting out a property up here in Manchester! Was super daunting at first as for us it was a big move from London, but she made the process super smooth and had great communication throughout! Would 1000% recommend
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A fantastic property ...
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5 Star Review
Rebecca
By : 'Josh' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : M6
Oct 22, 2021
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Rebecca is quite simply the friendliest, most helpful property agent I've ever had. She couldn't have been more easygoing and natural when we were talking about our property, and she completely made us at ease when inspecting our house. If I could give a higher rating than 5/5, I... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Oct 2021
Rebecca is quite simply the friendliest, most helpful property agent I've ever had. She couldn't have been more easygoing and natural when we were talking about our property, and she completely made us at ease when inspecting our house. If I could give a higher rating than 5/5, I would!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Hills Residential compliant procedure 1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager. 2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date. 3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address: Branch Support Stanley House, 19-23 Crofts Bank Road Urmston Manchester M41 0TZ who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing. 4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below: The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 11/6/2017, 8:53:29 AM by allAgents