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Battersea, London SW11

3.9/5, 80 Reviews
78% Recommended

80% sales valuation accuracy

89% sales fee satisfaction

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"My experience at Lauristons..."

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5 Star Review
UserName

Emil

By : 'Jacky'
Services : Letting(As a Tenant)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : SW8

17 Feb 2017
People found this helpful0

My experience at Lauristons was nothing short of exceptional. Mainly due to the fact that the agent we dealt with made sure the process was as swift and smooth as he could. Emil couldn't have been more helpful, from start to finish. If he wasn't available someone else else was also there to help (I believe their name is Daniel, he was also amazing). Can't thank you enough. We love our new home!


Comments on Agent Fees

I wish these were lower, however no different to anyone else.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale80%89.00%£380,000£1,790,000
Address

Lauristons
172 Lavender HillLondon, Greater London
SW11 5TG
020 7978 5800

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Lauristons Branches (View All 3)
Tamas was incredible when it ...

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5 Star Review
UserName

Tamas

By : 'Victoria'
Services : Letting( As a Tenant )
Rent PCM : £1925
Would you recommend ? : Yes
Postcode : SW8

16 Sept 2021
People found this helpful0

Tamas was incredible when it came to helping us with our property search. The market has been absolutely crazy and Tamas went above and beyond to help us. He found us the perfect property and was very accommodating to our requirements. He was there to answer all of our questions and was really... Read Full Review

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DON'T DO ...

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1 Star Review

By : 'Simran'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : SW2

3 Dec 2019
People found this helpful1

Awful! No communication. Emails constantly ignored, unless they need something from you, then you receive a bombardment of emails. No customer service. No help. And they charge extortionate check out fees, that are not fully disclosed in the contract. Please save yourself the time... Read Full Review

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Brilliant support from Alex ...

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5 Star Review

By : 'Charlotte'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11

21 Jul 2019
People found this helpful0

Alex F at HQ is brilliant - she made the whole process of moving so much easier than it could have been. I am honestly so grateful for her support and have been very impressed. Highly recommend working with Alex on any... Read Full Review

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Alexandra ...

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5 Star Review
UserName

Alexandra

By : 'amanda'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW11

1 Jul 2019
People found this helpful0

I've been letting my flat through Lauristons for about 15 years and have been generally satisfied with the service but in recent months they have been absolutely amazing. We've had a really nasty experience with a trouble-making, rude and unreasonable tenant and Alexandra managed it... Read Full Review

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Unethical and ...

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1 Star Review

By : 'Aquila'
Services : Letting( As a Tenant )
Rent PCM : £1980
Would you recommend ? : No
Postcode : SE17

10 May 2019
People found this helpful0

They never sent you a check-out inventory report and just steal £1400 from you for no reason, no evidence. They have promised we don't need to pay cleaning fee at the end of tenancy because it was not cleaned at all before we moved in. Their manager emailed me and told me that we ... Read Full Review


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Comments on Agent Fees

Bad. I would rather donate all the money I paid them to charity and not to them. They didn\'t do their jobs and just keep lying I have spent hundreds of hours to ask them to remove landlord\'s personal stuff and dangerous furniture that could severely harm my 1 year old baby.

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Terrible ...

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1 Star Review

By : 'Peppe'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : 1053

7 Mar 2019
People found this helpful2

Can I select zero? Unfortunately I have to register another terrible experience with an estate agency. The level of the service we have received has been embarrassing and incredibly poor, and when there are so much money involved plus the fees they charge, this is even more frustrating. Initially ... Read Full Review

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Scumbags ...

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1 Star Review
UserName

Annabella

By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : SW11

7 Aug 2018
People found this helpful2

They were not up-front and honest about their fees with us. After having lived in the flat, we were told that we had to pay over £500 for the renewal of the contract. Throughout the tenancy we were good tenants. We left the flat spotless, paid rent on the time and had a good rapport with the... Read Full Review


Comments on Agent Fees

Extortionate. They will keep charging and charging you for even the smallest things.

Comments (1)
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By : james ticker

20 Sept 2018

Absolutely useless agency. I have emailed literally every department, multiple times and am still yet to get a response. They have been holding my deposit well past the 10 days they legally can and...

The worst letting agency I ...

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1 Star Review

By : 'Hanna'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11

31 Jan 2018
People found this helpful5

The worst letting agency I have ever come across. If you are looking for a professional, efficient, understanding and helpful letting agency, then Lauristons is not the letting agency for you and may I advice you to run the other way.. far far away. James' description in his review from the... Read Full Review

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Review about Lauristons ...

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1 Star Review

By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW8

4 Aug 2017
People found this helpful4

Review about Lauristons lettings team. While the reviews for the sales team have been very positive overall, the same cannot be said for their lettings team. Incompetence, laziness, lack of transparency, insincerity and, at times, plain rudeness, are the main things that spring to mind. The... Read Full Review


Comments on Agent Fees

a lot of fees buried in the tenancy agreement...read carefully before signing

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OUTSTANDING!!! If you want ...

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5 Star Review
UserName

Emil

By : 'The'
Services : Letting( As a Owner )
Rent PCM : £1560
Would you recommend ? : Yes
Postcode : SW11

25 Jul 2017
People found this helpful0

OUTSTANDING!!! If you want exceptional service, first class commitment and support for your all Letting needs, then ask for Mr EMIL TORRENS-WHITE whose professionalism is faultless. Your are assured of service over, above and... Read Full Review


Comments on Agent Fees

Excellent, well earned and deserved fee

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I thought Foxtons were the ...

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1 Star Review

By : 'FURIOUS'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW84

16 Jun 2017
People found this helpful4

I thought Foxtons were the worst State agents in London until I met Lauristons. I will summarise my experience as a Landlord using their services: 1. Miscommunication between tenants and Landlords' needs-meaning they are only chasing the fee and don't care about both parts' needs so my relationship ... Read Full Review


Comments on Agent Fees

Fees are really expensive considering the service

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Absolutely fantastic service ...

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5 Star Review
UserName

jonny

UserName

Michael

By : 'Jeremy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW11

16 Jun 2017
People found this helpful0

Absolutely fantastic service and always with a smile. Michael and Jonny could not have been more brilliant. We had the flat on the market with two other agents big Battersea estate agents previously who were more than hopeless and useless. Within a week Michael and Jonny had shown a prospective... Read Full Review


Comments on Agent Fees

Good

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As a tenant i would advise to ...

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1 Star Review

By : 'Extremely'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11

10 May 2017
People found this helpful3

As a tenant i would advise to be careful and prepared when using this agent. They will try their best to charge extortionate fees such as checkout / break clause / renewal / check in / cleans. I would recommend negotiating these costs before signing. During the tenancy it was a difficult exercise... Read Full Review


Comments on Agent Fees

Terrible

Comments (1)
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By : Daniel Giordanelli

18 May 2017

I am sorry to hear of your disappointment with our service. I apologise if regular maintenance and more urgent property defects were not rectified in line with your expectations. The property...

Buying a flat with Jonny at ...

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5 Star Review
UserName

jonny

By : 'Tracey'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW11

1 Mar 2017
People found this helpful0

Buying a flat with Jonny at Lauristons has been much more enjoyable than normal interaction with estate agents. He is friendly and honest and doesn't try to pull anything. He is always happy to help and quick to respond. He seemed to understand our requirements super quickly and tried his hardest... Read Full Review


Comments on Agent Fees

standard

Comments (1)
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By : Darren Baker

13 Mar 2017

Dear Tracey, Thank you very much for your positive review of our Battersea office and in particular of your experience working with Jonny. If we can be of any further assistance, please do not...

My experience at Lauristons ...

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5 Star Review
UserName

Emil

By : 'Jacky'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : SW8

17 Feb 2017
People found this helpful0

My experience at Lauristons was nothing short of exceptional. Mainly due to the fact that the agent we dealt with made sure the process was as swift and smooth as he could. Emil couldn't have been more helpful, from start to finish. If he wasn't available someone else else was also there to help (I ... Read Full Review


Comments on Agent Fees

I wish these were lower, however no different to anyone else.

Comments (0)
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From start to finish Emil was ...

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5 Star Review
UserName

Emil

By : 'Eleanor'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : SW8

13 Feb 2017
People found this helpful0

From start to finish Emil was very helpful. From the viewing to helping with any questions we had up to the point of ensuring we can get a parking permit for our new home. Thank you... Read Full Review


Comments on Agent Fees

Are fee's ever good? Expensive as I have only ever gone private before. I do feel having extra for doing a reference was quite a lot.

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I chose Lauristons to sell my ...

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3 Star Review
UserName

Craig

UserName

Lauren

By : 'EmmaB'
Services : Sales( As a Vendor )
Sold price : £422500
Would you recommend ? : Yes
Postcode : SW4

18 Oct 2016
People found this helpful0

I chose Lauristons to sell my two-bedroom flat in Clapham SW4. On the whole the agents were friendly and helpful. I felt that the original agent was quite forward in his attempts to get me to sign with Lauriston but I was happy to go with them anyway and this didn't put me off. He worked very hard... Read Full Review


Comments on Agent Fees

I think the contract could have made it clearer the fee structure I was signing up to. It was confusing and led to stress and a complaint.

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Julian Piku has really been ...

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5 Star Review
UserName

Julian

By : 'Pinar'
Services : Sales( As a Buyer )
Sold price : £715000
Would you recommend ? : Yes
Postcode : SW15

11 Aug 2016
People found this helpful1

Julian Piku has really been amazing throughout the stressful process of trying to find and buy a place in London. Multiple attempts fell through but through his tenacity and going the extra mile to find me the perfect place within my tight timeframe, Julian finally helped me get into my new flat in ... Read Full Review

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I have both let and sold a ...

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3 Star Review

By : 'London'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SW11

18 Jun 2015
People found this helpful6

I have both let and sold a property through Lauristons, and I have to commend Patrick Molyneux-Child on his professionalism and courteous tenacity. He took ownership of the sale when it had been left in the doldrums, and oversaw it successfully through to completion. I am very grateful to him for... Read Full Review

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By : Sales Neg

25 Sept 2015

Lauristons do not value any of their staff, hence the reason out of a company of around 40 people they have 5-10 leave every month. Having worked for the company for some time I am desperately trying ...

Jay is an extremely proactive ...

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5 Star Review
UserName

Jay

By : 'Rohit'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW8

11 Feb 2015
People found this helpful0

Jay is an extremely proactive and solutions oriented individual. I appreciate the cost effective methods and advice he suggests to maintain our investment property so we can maximize our... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Lauristons, London SW11 5TG