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Abingdon, OX14

3.6/5, 18 Reviews
67% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

86% letting fee satisfaction

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"The Manager and staff were..."

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5 Star Review

By : 'Mrs'
Services : Sales(As a Vendor)
Would you recommend ? : Yes

Jan 18, 2012
People found this helpful4

The Manager and staff were outstanding in every way. They were efficient, professional and caring; providing up to date feedback on a regular basis. I'm convinced that the smoothness of the sale resulted in a stress-free transaction and that was purely down to the unique attention that the staff at Abingdon provided. Thank you!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%100%£240,000£255,000
Lettings100%86%£700£1,500
Address

Andrews
16 High StreetAbingdon, Oxfordshire
OX14 5AX
01235-535660

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Andrews Branches (View All 59)
Not the best service ...

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2 Star Review
UserName

Sammie

By : 'Thomas'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : OX14

Mar 31, 2020
People found this helpful0

Not the best service we’ve had took a long time in getting the keys and everything sorted. After that they got better but it still needs improving massively in my... Read Full Review

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I wish there will be negative ...

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1 Star Review

By : 'Lilit'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : OX14

Sep 3, 2019
People found this helpful2

I wish there will be negative star rating to put... to describe how bad they are. When renting, please try to keep as far as you can from this... Read Full Review

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Andrews in Abingdon were ...

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1 Star Review

By : 'Andrews'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14

Oct 25, 2017
People found this helpful2

Andrews in Abingdon were unprofessional from day 1 of us wishing to rent a property from them. We very often had to chase them or correct them on documents. The day we moved in was a disaster, the house was dirty & was meant to be unfurnished but had so much stuff left in it. We had no end of... Read Full Review

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My partner and I rented a ...

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1 Star Review

By : 'Lisa'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : OX14

Sep 22, 2015
People found this helpful3

My partner and I rented a "furnished" flat in Abingdon. However, there was only one bed for a 2 bed FURNISHED flat and was not cleaned prior to arrival; scuff marks on carpet and walls, mould and stains in shower room, ripped sofas, grime all along the edges of the kitchen cupboards... Read Full Review


What agent could do to change your mind?

Put more effort into making your furnished accommodation actually furnished. Ensure that all appliances work to a better standard than "almost broken".

Comments (1)Was this helpful?:

By : Katie

Sep 28, 2015

Dear Lisa, I am sorry to hear that you were dissatisfied with the service you received. We would like to look into your experience with Andrews. Please contact Katie Finch the Branch Manager of the ...


I have had an excellent ...

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5 Star Review
UserName

Laura

UserName

Hayley

By : 'Jocelyn'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : OX14

Sep 21, 2015
People found this helpful0

I have had an excellent service with Andrews from beginning to end. My pre-sales session with Emma made everything very clear and nothing was too much trouble and was ready to talk me through any concerns I had when we were going through the viewing process. Eve and Hayley helped me quickly find... Read Full Review

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I have worked with Andrews ...

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5 Star Review
UserName

Sammie

By : 'Harriet'
Services : Other
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : OX14

Sep 15, 2015
People found this helpful0

I have worked with Andrews Lettings & Management for many years and they are always so helpful, friendly and go out of their way to fit in with my timetable. I would highly recommend them to anyone looking to rent a property in the Abingdon... Read Full Review

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This is the second property ...

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5 Star Review
UserName

Katie

By : 'Amy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX11

Jun 15, 2015
People found this helpful0

This is the second property that Andrews have successfully found tenants for me in the past 6 weeks. At all times communication has been prompt and efficient. I have appreciated helpful advice and suggestions regarding the properties. I feel that I have finally found a letting agency that I can... Read Full Review


Comments on Agent Fees

Competitive especially for the efficient service.

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Andrews Estates Abingdon have ...

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5 Star Review
UserName

Laura

By : 'Pitpat'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : OX14

Apr 27, 2015
People found this helpful0

Andrews Estates Abingdon have been absolutely fantastic in the sale of my house! Many, many thanks to all the staff who helped. (Switched to Andrews 28th Jan, Offer on my house accepted on the 11th Feb, sale completed on 27th March! - Beat that! :-)) I currently live in Australia which is why I... Read Full Review


What agent could do to change your mind?

I initially went with a different agent as Andrews fees were higher. This was a false economy. Andrews fees are undoubtedly higher because of the extremely valuable after-offer service they provide.


Comments on Agent Fees

I initially went with a different agent as Andrews fees were higher. This was a false economy. Andrews fees are undoubtedly higher because of the extremely valuable after-offer service they provide.

Comments (0)Was this helpful?:
I have used Andrews for about ...

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5 Star Review
UserName

Katie

By : 'Tina'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : OX11

Mar 11, 2015
People found this helpful0

I have used Andrews for about the last two to three years and have had an absolutely excellent service from them. Katie Finch is extremely knowledgeable and very helpful. The tenant they have found me is very good and the rent is paid promptly. Andrews do the checking in and checking out of the... Read Full Review

Comments (0)Was this helpful?:
Very good at finding new ...

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5 Star Review
UserName

Katie

By : 'Danny'
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : OX14

Mar 10, 2015
People found this helpful0

Very good at finding new tenants and giving advice on what improvements need to be made. Prompt and effivient on all the paperwork. Totally... Read Full Review


Comments on Agent Fees

I have not done a comparison with other agents

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Having owned my house from ...

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5 Star Review
UserName

Katie

By : 'Rachel'
Services : Letting( As a Owner )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : OX14

Feb 22, 2015
People found this helpful0

Having owned my house from new and making it my family home for 5 years, I was nervous about renting it out. However, I need not have worried as Katie and her team found me the most amazing tenants, the rent is always paid on time without fail and the tenants treat the property as if it were their... Read Full Review

Comments (0)Was this helpful?:
I used Andrews to let out my ...

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5 Star Review
UserName

Katie

By : 'Melango'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : OX14

Jan 4, 2015
People found this helpful0

I used Andrews to let out my flat. I had never done this before and it wasn't by choice that I was letting out my flat. Andrews were very helpful and offered great advice! Katie is especially helpful! They found me a lovely tenant and quickly too. When I finally sold my flat, they were quick and... Read Full Review

Comments (0)Was this helpful?:
WELL!!!! We had paid a huge ...

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1 Star Review

By : 'unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14

Jan 17, 2014
People found this helpful2

WELL!!!! We had paid a huge sum of money for the agency fees so they can sort everything out... this had to be given within 24 hours which we did not have... £500 we had to give!!! Anyway with that sorted we then had to go through the references through let risk which took about a month. Once... Read Full Review


What agent could do to change your mind?

Let us move into the property and have much better communication

Comments (1)Was this helpful?:

By : Andrews Head Office

May 2, 2014

Please contact Customer Services at Andrews Head office on customerservices@andrewsonline.co.uk with more detailed information, so we can look into this matter and try to resolve your ...


We were badly let down by our ...

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1 Star Review

By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

Jan 18, 2012
People found this helpful4

We were badly let down by our first Agent and wasted 3 months with them. A change to Andrews proved much more active and ultimately successful. The house was more widely marketed and attracted 8 viewings. These were conducted by Andrews' staff so we had less to concern us. After each viewing we... Read Full Review

Comments (0)Was this helpful?:
The Manager and staff were ...

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5 Star Review

By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

Jan 18, 2012
People found this helpful4

The Manager and staff were outstanding in every way. They were efficient, professional and caring; providing up to date feedback on a regular basis. I'm convinced that the smoothness of the sale resulted in a stress-free transaction and that was purely down to the unique attention that the staff at ... Read Full Review

Comments (0)Was this helpful?:
I bought and sold the same ...

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5 Star Review
UserName

Pat

By : 'J'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

Jan 3, 2012
People found this helpful4

I bought and sold the same house through the Abingdon Office. In both respects, I have been exceptionally pleased at the friendly, honest approach to business, and client management. When the recent sale stalled, the staff (most notably Pat Crews) dived into the mess, negotiating with both... Read Full Review

Comments (0)Was this helpful?:
Before instructing agent and ...

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5 Star Review

By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

Jan 3, 2012
People found this helpful3

Before instructing agent and after instructing agent the customer service given was excellent. The marketing of the property was also excellent along with the friendly, helpful and caring manner when communicating given by the staff at the branch. There were hiccups along the way on our onward... Read Full Review

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Staff in letting department ...

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2 Star Review

By : 'Jago'
Services : Letting( As a Tenant )
Would you recommend ? : No

Oct 8, 2010
People found this helpful0

Staff in letting department have very poor customer service skills, and severe lack of communication. The entire letting process was carried out to an unprofessional standard, causing unnecessary stress to myself and Landlord. I will never use this company again, even if they had a house for sale... Read Full Review

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1 - 18 of 18 items
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Andrews, Abingdon OX14 5AX