The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
3.6/5, 18 Reviews
67% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
86% letting fee satisfaction
By : 'Mrs'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
The Manager and staff were outstanding in every way. They were efficient, professional and caring; providing up to date feedback on a regular basis. I'm convinced that the smoothness of the sale resulted in a stress-free transaction and that was purely down to the unique attention that the staff at Abingdon provided. Thank you!
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £240,000 | £255,000 |
Lettings | 100% | 86% | £700 | £1,500 |
Andrews
16 High Street, Abingdon, Oxfordshire
OX14 5AX
01235-535660
Sammie
By : 'Thomas'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : OX14
Not the best service we’ve had took a long time in getting the keys and everything sorted. After that they got better but it still needs improving massively in my... Read Full Review
By : 'Lilit'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : OX14
I wish there will be negative star rating to put... to describe how bad they are. When renting, please try to keep as far as you can from this... Read Full Review
By : 'Andrews'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
Andrews in Abingdon were unprofessional from day 1 of us wishing to rent a property from them. We very often had to chase them or correct them on documents. The day we moved in was a disaster, the house was dirty & was meant to be unfurnished but had so much stuff left in it. We had no end of... Read Full Review
By : 'Lisa'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : OX14
My partner and I rented a "furnished" flat in Abingdon. However, there was only one bed for a 2 bed FURNISHED flat and was not cleaned prior to arrival; scuff marks on carpet and walls, mould and stains in shower room, ripped sofas, grime all along the edges of the kitchen cupboards... Read Full Review
Put more effort into making your furnished accommodation actually furnished. Ensure that all appliances work to a better standard than "almost broken".
By : Katie
Sep 28, 2015Dear Lisa, I am sorry to hear that you were dissatisfied with the service you received. We would like to look into your experience with Andrews. Please contact Katie Finch the Branch Manager of the ...
Laura
Hayley
By : 'Jocelyn'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : OX14
I have had an excellent service with Andrews from beginning to end. My pre-sales session with Emma made everything very clear and nothing was too much trouble and was ready to talk me through any concerns I had when we were going through the viewing process. Eve and Hayley helped me quickly find... Read Full Review
Sammie
By : 'Harriet'
Services : Other
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : OX14
I have worked with Andrews Lettings & Management for many years and they are always so helpful, friendly and go out of their way to fit in with my timetable. I would highly recommend them to anyone looking to rent a property in the Abingdon... Read Full Review
Katie
By : 'Amy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX11
This is the second property that Andrews have successfully found tenants for me in the past 6 weeks. At all times communication has been prompt and efficient. I have appreciated helpful advice and suggestions regarding the properties. I feel that I have finally found a letting agency that I can... Read Full Review
Competitive especially for the efficient service.
Laura
By : 'Pitpat'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : OX14
Andrews Estates Abingdon have been absolutely fantastic in the sale of my house! Many, many thanks to all the staff who helped. (Switched to Andrews 28th Jan, Offer on my house accepted on the 11th Feb, sale completed on 27th March! - Beat that! :-)) I currently live in Australia which is why I... Read Full Review
I initially went with a different agent as Andrews fees were higher. This was a false economy. Andrews fees are undoubtedly higher because of the extremely valuable after-offer service they provide.
I initially went with a different agent as Andrews fees were higher. This was a false economy. Andrews fees are undoubtedly higher because of the extremely valuable after-offer service they provide.
Katie
By : 'Tina'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : OX11
I have used Andrews for about the last two to three years and have had an absolutely excellent service from them. Katie Finch is extremely knowledgeable and very helpful. The tenant they have found me is very good and the rent is paid promptly. Andrews do the checking in and checking out of the... Read Full Review
Katie
By : 'Danny'
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : OX14
Very good at finding new tenants and giving advice on what improvements need to be made. Prompt and effivient on all the paperwork. Totally... Read Full Review
I have not done a comparison with other agents
Katie
By : 'Rachel'
Services : Letting( As a Owner )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : OX14
Having owned my house from new and making it my family home for 5 years, I was nervous about renting it out. However, I need not have worried as Katie and her team found me the most amazing tenants, the rent is always paid on time without fail and the tenants treat the property as if it were their... Read Full Review
Katie
By : 'Melango'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : OX14
I used Andrews to let out my flat. I had never done this before and it wasn't by choice that I was letting out my flat. Andrews were very helpful and offered great advice! Katie is especially helpful! They found me a lovely tenant and quickly too. When I finally sold my flat, they were quick and... Read Full Review
By : 'unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
WELL!!!! We had paid a huge sum of money for the agency fees so they can sort everything out... this had to be given within 24 hours which we did not have... £500 we had to give!!! Anyway with that sorted we then had to go through the references through let risk which took about a month. Once... Read Full Review
Let us move into the property and have much better communication
By : Andrews Head Office
May 2, 2014Please contact Customer Services at Andrews Head office on customerservices@andrewsonline.co.uk with more detailed information, so we can look into this matter and try to resolve your ...
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
We were badly let down by our first Agent and wasted 3 months with them. A change to Andrews proved much more active and ultimately successful. The house was more widely marketed and attracted 8 viewings. These were conducted by Andrews' staff so we had less to concern us. After each viewing we... Read Full Review
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
The Manager and staff were outstanding in every way. They were efficient, professional and caring; providing up to date feedback on a regular basis. I'm convinced that the smoothness of the sale resulted in a stress-free transaction and that was purely down to the unique attention that the staff at ... Read Full Review
Pat
By : 'J'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I bought and sold the same house through the Abingdon Office. In both respects, I have been exceptionally pleased at the friendly, honest approach to business, and client management. When the recent sale stalled, the staff (most notably Pat Crews) dived into the mess, negotiating with both... Read Full Review
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Before instructing agent and after instructing agent the customer service given was excellent. The marketing of the property was also excellent along with the friendly, helpful and caring manner when communicating given by the staff at the branch. There were hiccups along the way on our onward... Read Full Review
By : 'Jago'
Services : Letting( As a Tenant )
Would you recommend ? : No
Staff in letting department have very poor customer service skills, and severe lack of communication. The entire letting process was carried out to an unprofessional standard, causing unnecessary stress to myself and Landlord. I will never use this company again, even if they had a house for sale... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents