The UK's Largest Customer Review Website for the Property Industry
Newcastle Upon Tyne, Newcastle upon Tyne NE1
3/5, 2 Reviews
50% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
No Staff Registered
"We come after speaking to..."
Share On : 
5 Star Review
By : 'Aiguo'
Services : Letting(As a Tenant)
Rent PCM : £640
Would you recommend ? : Yes
Postcode : NE1
12 Nov 2015
People found this helpful2
We come after speaking to clarke and holland and paying money before flying there. Our home was ready and moved in to Newcastle same day. Very very thank you to everyone
Comments on Agent Fees
I pay before coming and worried, but everything ok and cheapest we found
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £640 | £640 |
Address
Clarke Holland
6 Dean Street, Newcastle upon Tyne, Tyne and Wear
NE1 1PG
0191 261 7411
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Clarke Holland Branches (View All 2)
We come after speaking to ...
Share On :
5 Star Review
By : 'Aiguo'
Services : Letting( As a Tenant )
Rent PCM : £640
Would you recommend ? : Yes
Postcode : NE1
12 Nov 2015
People found this helpful2
We come after speaking to clarke and holland and paying money before flying there. Our home was ready and moved in to Newcastle same day. Very very thank you to... Read Full Review
Comments on Agent Fees
I pay before coming and worried, but everything ok and cheapest we found
Comments (0)
Was this helpful?:
Aiguo said about Clarke Holland
Services : Letting( As a Tenant )Date: 12th Nov 2015
We come after speaking to clarke and holland and paying money before flying there. Our home was ready and moved in to Newcastle same day. Very very thank you to everyone
The UK's Largest Customer Review Website for the Property Industry
This is a case that happened ...
Share On :
1 Star Review
By : 'Fee'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE1
25 Nov 2013
People found this helpful3
This is a case that happened to me and my husband in November 2013. We filled in both application forms and paid the admin fee for a flat in October and been told that the current tenant in this flat will move out in 22 November, then we can move in around 25 November. Then during November, we... Read Full Review
What agent could do to change your mind?
Be Responsible for your customers and be Professional in your job. That\'s what they need to improve.
Comments (0)Was this helpful?:
Fee said about Clarke Holland
Services : Letting( As a Tenant )Date: 25th Nov 2013
This is a case that happened to me and my husband in November 2013. We filled in both application forms and paid the admin fee for a flat in October and been told that the current tenant in this flat will move out in 22 November, then we can move in around 25 November. Then during November, we received a few calls from Live Smart Home about completing our references and contract, and told us we need to do the application form online with them again. However apart from this, we never received any more information about the proceed of our moving in date. Therefore, I tried to call Clarke Holland many times to ask about when I can get the keys and move in because I need to deal with my current contract too. In this case, if there's anything wrong, I may need to sleep in the hotel. However Clarke Holland keeps saying that they don't know either about the process, they can only let Live smart home call us, which I never received the call after that. I ended my contract with my current agency on 25th November because that's what I been told from first place by Clarke Holland that we can move in on that day. However, on 25th Nov, when we went to the agency to get the key, we been told that we cannot move in til another 2 weeks time because Live smart home need to re-decorate the flat. So basically we have nowhere to sleep for another 2 weeks, which we never been informed by any of these two agencies. Clarke Holland is like “I have no idea what is happening†attitude after took the admin fee from us, and Live Smart Home is like "I'm not bothered to inform the tenants what's happening, if they need to sleep on the street, I'm sorry about it." attitude. I will never use these two agencies if I knew it would happen. Very disappointed about their irresponsibility and customer service. Besides, in the E-mails that i received from Clarke Holland, the tone of the staff is very rude and unprofessional, without any professional idea of how to reply your customers in the e-mails.
The UK's Largest Customer Review Website for the Property Industry
1 - 2 of 2 items
No Staff Registered
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
