By : 'Victoria' Services : Sales(As a Buyer) Sold price : £416000 Would you recommend ? : Yes Postcode : SW12
Aug 16, 2015
People found this helpful0
I completed on my first flat earlier in the summer and it wouldn't have gone so smoothly without the help of Lauristons and especially Andy Wilkins. He really went above and beyond his call of duty and couldn't have done enough to help us. Everyone we dealt with was extremely professional and efficient, I would definitely recommend them.
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By : 'G' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW2
Apr 11, 2019
People found this helpful0
I highly recommend Steve English at Lauristons Wandsworth office. His excellent property knowledge and efficiency in arranging a valuation of my house made it easy to prepare it for new rental... Read Full Review
Services : Letting( As a Owner )Date: 11th Apr 2019
I highly recommend Steve English at Lauristons Wandsworth office. His excellent property knowledge and efficiency in arranging a valuation of my house made it easy to prepare it for new rental tenants.
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After failing to find tenants ...
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5 Star Review
By : 'SPatel' Services : Letting( As a Owner ) Rent PCM : £1400 Would you recommend ? : Yes Postcode : SW12
Jul 2, 2017
People found this helpful0
After failing to find tenants for my flat in Balham through a competitor Marcello & Mark S approached us to help us find a tenants. They found a satisfactory ( on paper) tenants within 2days and ready to move on the first vacant day of the flat. Very pleased with thier services and will use... Read Full Review
Comments on Agent Fees
They offered us a rate much much lower than local market and were happy for me to amend thier standard terms to suite my needs.
Services : Letting( As a Owner )Date: 2nd Jul 2017
After failing to find tenants for my flat in Balham through a competitor Marcello & Mark S approached us to help us find a tenants. They found a satisfactory ( on paper) tenants within 2days and ready to move on the first vacant day of the flat. Very pleased with thier services and will use them again.
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Philip Mack is a brilliant ...
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5 Star Review
Philip
By : 'Ogo' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW12
Mar 21, 2017
People found this helpful0
Philip Mack is a brilliant agent who has in depth local knowledge from living in the Balham area and really has his finger on the markets pulse. He has been able to advise me of the best time to sell and the best price to market for in at in order to maximise my sale... Read Full Review
Services : Sales( As a Vendor )Date: 21st Mar 2017
Philip Mack is a brilliant agent who has in depth local knowledge from living in the Balham area and really has his finger on the markets pulse. He has been able to advise me of the best time to sell and the best price to market for in at in order to maximise my sale price.
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Thank you very much for your 5 star review of our Balham Sales Manager, Philip Mack. Philip always seeks to ensure that he has an unrivalled degree of local knowledge so that the advice he gives our...
Where to start.
One of the ...
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5 Star Review
Vicky
Lauren
By : 'Jaclyn' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : 5UR
Oct 17, 2016
People found this helpful0
Where to start.
One of the most difficult things I have ever done! Trying to sell my property while over seas. Vicky Tevari at Lauristons was a god send. Keeping me constantly up to date and communication with me weekly.
Overseeing my then Tennant move out, and informing me of what needed to be... Read Full Review
Comments on Agent Fees
All estate agents fees seem high.
But with the service I have been given I am happy to pay it.
Services : Sales( As a Vendor )Date: 17th Oct 2016
Where to start. One of the most difficult things I have ever done! Trying to sell my property while over seas. Vicky Tevari at Lauristons was a god send. Keeping me constantly up to date and communication with me weekly. Overseeing my then Tennant move out, and informing me of what needed to be done and arranging locks to be changed and more. I wish all estate agents were like Vicky. Thank you so much for all your help with selling my property.
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Both Vicky Tevari and Jade ...
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5 Star Review
Jade
By : 'JessLodge' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW16
Apr 10, 2016
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Both Vicky Tevari and Jade Fitzpatrick were really helpful with my property search. I had two flats fall through with previous estates agents prior to using Lauristons and made them aware of this. They therefore, made sure that they would do all they could to ensure that the purchase with them went ... Read Full Review
Both Vicky Tevari and Jade Fitzpatrick were really helpful with my property search. I had two flats fall through with previous estates agents prior to using Lauristons and made them aware of this. They therefore, made sure that they would do all they could to ensure that the purchase with them went through smoothly. They constantly chased all parties to ensure the transaction went as seamlessly as possible. The entire process from offer to completion took about 5 months due to both solicitors being quite slow, but Jade and Vicky did not stop in this time to ensure I was updated and made of aware of the progress. Once the flat was purchased and I picked up the keys Vicky even gave me a list of good restaurants/bars to go to in the local area! I would definitely recommend anyone to use Lauristons and in particular the Balham branch.
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i was pleasantly surprised ...
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5 Star Review
Vicky
By : 'Tim' Services : Sales( As a Vendor ) Sold price : £605000 Would you recommend ? : Yes Postcode : SW17
Apr 3, 2016
People found this helpful0
i was pleasantly surprised with Vik's approach and manner, he was professional, polite, helpful, and has made me rethink my attached towards estate agency's. he kept me informed, up to date on progress, and advised me where... Read Full Review
Comments on Agent Fees
would have preferred to be able to negotiate rate to 1% as you were sole agent but was told your lowest rate was 1.5% but on reflection because of Vik's work and his team I'm over all happy now with the 1.5%
i was pleasantly surprised with Vik's approach and manner, he was professional, polite, helpful, and has made me rethink my attached towards estate agency's. he kept me informed, up to date on progress, and advised me where necessary.
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I found both Mr. Vicky Tevari ...
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5 Star Review
Vicky
Jade
By : 'Mr.' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW17
Mar 7, 2016
People found this helpful0
I found both Mr. Vicky Tevari as well as Ms. Jade Fitzpatrick very professional and helpful. They handled the sale of my house in an excellent manner. The whole transaction went very smoothly as a result the transaction of sale was accomplished in just one month (of course the two solicitors... Read Full Review
I found both Mr. Vicky Tevari as well as Ms. Jade Fitzpatrick very professional and helpful. They handled the sale of my house in an excellent manner. The whole transaction went very smoothly as a result the transaction of sale was accomplished in just one month (of course the two solicitors contributed to this also), Mr. Tevari and Ms Fitzpatrick were polite and they helped all the way through. I would certainly recommend my friends and relatives to use Lauristons and in particular that they request this very team.
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I completed on my first flat ...
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5 Star Review
Andrew
Victoria
By : 'Victoria' Services : Sales( As a Buyer ) Sold price : £416000 Would you recommend ? : Yes Postcode : SW12
Aug 16, 2015
People found this helpful0
I completed on my first flat earlier in the summer and it wouldn't have gone so smoothly without the help of Lauristons and especially Andy Wilkins. He really went above and beyond his call of duty and couldn't have done enough to help us. Everyone we dealt with was extremely professional and... Read Full Review
I completed on my first flat earlier in the summer and it wouldn't have gone so smoothly without the help of Lauristons and especially Andy Wilkins. He really went above and beyond his call of duty and couldn't have done enough to help us. Everyone we dealt with was extremely professional and efficient, I would definitely recommend them.
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First time I have heard from ...
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5 Star Review
Ryan
By : 'Talitta' Services : Letting( As a Tenant ) Rent PCM : £1350 Would you recommend ? : Yes Postcode : SW16
Jul 15, 2015
People found this helpful0
First time I have heard from them (via Internet) and I am very impress with their service. I had a viewing booked on the same day and everything else went very smoothly. They are very quick with their answers and give 100% effort to sort the issue... Read Full Review
Services : Letting( As a Tenant )Date: 15th Jul 2015
First time I have heard from them (via Internet) and I am very impress with their service. I had a viewing booked on the same day and everything else went very smoothly. They are very quick with their answers and give 100% effort to sort the issue out.
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I have just completed on a ...
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5 Star Review
Andrew
By : 'Lizzie' Services : Sales( As a Buyer ) Sold price : £416000 Would you recommend ? : Yes Postcode : SW12
Jun 29, 2015
People found this helpful0
I have just completed on a flat purchase through Lauristons and I could not recommend them more highly. Our agent in particular, Andy Wilkins was extremely helpful and attentive. He went out of his way to help us out on numerous occasions, including helping us remove the old furniture from the... Read Full Review
I have just completed on a flat purchase through Lauristons and I could not recommend them more highly. Our agent in particular, Andy Wilkins was extremely helpful and attentive. He went out of his way to help us out on numerous occasions, including helping us remove the old furniture from the flat! He communicated very closely with us and the vendor and was always contactable. We had quite a few problems with the flat purchase going through and hurdles to overcome and Andy helped us with all these so that the purchase managed to still go through. He was not only professional and extremely good at his job but he also did it all with a smile! I would definitely use Lauristons again and will be recommending them to all my family and friends.
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I bought my new flat through ...
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5 Star Review
Vicky
By : 'Lee' Services : Sales( As a Buyer ) Sold price : £597500 Would you recommend ? : Yes Postcode : SW12
May 31, 2015
People found this helpful0
I bought my new flat through Lauristons of Balham. The agent I was primarily dealing with, Andy Wilkins, was very friendly, professional and helpful. I would certainly recommend using Lauristons if you are looking to buy a proprerty in the Balham... Read Full Review
I bought my new flat through Lauristons of Balham. The agent I was primarily dealing with, Andy Wilkins, was very friendly, professional and helpful. I would certainly recommend using Lauristons if you are looking to buy a proprerty in the Balham area.
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Excellent service, efficient ...
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5 Star Review
Vicky
By : 'Katrina' Services : Sales( As a Buyer ) Sold price : £320000 Would you recommend ? : Yes Postcode : SW17
May 14, 2015
People found this helpful0
Excellent service, efficient and always on hand to answer any queries over email or phone.
Made the experience of buying my first property very easy and stress... Read Full Review
Excellent service, efficient and always on hand to answer any queries over email or phone.
Made the experience of buying my first property very easy and stress free.
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All communication from ...
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4 Star Review
By : 'Ed' Services : Letting( As a Tenant ) Rent PCM : £1400 Would you recommend ? : Yes Postcode : SW12
May 5, 2015
People found this helpful0
All communication from Lauristons, from our initial viewing through to admin and progression, has been prompt, positive and courteous. We've never felt harassed but rather treated like a customer. I would have no hesitation in recommending them for lettings in the Balham... Read Full Review
Services : Letting( As a Tenant )Date: 5th May 2015
All communication from Lauristons, from our initial viewing through to admin and progression, has been prompt, positive and courteous. We've never felt harassed but rather treated like a customer. I would have no hesitation in recommending them for lettings in the Balham area.
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I am from oversees and ...
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5 Star Review
Krzyzanowska
By : 'Alain' Services : Letting( As a Tenant ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : SW16
Apr 2, 2015
People found this helpful0
I am from oversees and couldn't easily come to London to find a flat. After emailing/calling different agencies for a flat I saw on www.rightmove.co.uk and always having a reply that the flat already was let or that the agent I had on the phone had to ask the manager because I was oversees or... Read Full Review
Comments on Agent Fees
Quite high (point of view from someone coming from oversees) but considering the quality of the service they are worth the price.
Services : Letting( As a Tenant )Date: 2nd Apr 2015
I am from oversees and couldn't easily come to London to find a flat. After emailing/calling different agencies for a flat I saw on www.rightmove.co.uk and always having a reply that the flat already was let or that the agent I had on the phone had to ask the manager because I was oversees or wanting first some other information from me, Lauristons immediately accepted and blocked the flat and after the usual controls it was confirmed. All in the same day. I was able to handle all the administrative work mostly using email and only a few times we needed to phone for some information-exchange. My email was usually replied to in an hour or so. I was very happy with the possibility of using email when it is not urgent because it costs nothing and even more important: you can read and reply to it when it bests fits you.
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Vik and Jade were did a great ...
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5 Star Review
Vicky
Jade
By : 'Lisa' Services : Sales( As a Vendor ) Sold price : £756000 Would you recommend ? : Yes Postcode : SW17
Mar 3, 2015
People found this helpful0
Vik and Jade were did a great job. It was easy to contact them and if they were not around there was always a speedy response. The professional photos really showed off the potential of the house and Vik came well prepared with his comparable evidence to support his valuation. Nothing was too much ... Read Full Review
Vik and Jade were did a great job. It was easy to contact them and if they were not around there was always a speedy response. The professional photos really showed off the potential of the house and Vik came well prepared with his comparable evidence to support his valuation. Nothing was too much trouble even after exchange and checking for me that the completion monies had arrived the day before completion when the solicitors were not responding. Highly recommended
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Since the first time I came ...
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5 Star Review
Jade
By : 'Manlio' Services : Sales( As a Buyer ) Sold price : £500000 Would you recommend ? : Yes Postcode : SW11
Jan 17, 2015
People found this helpful0
Since the first time I came to Lauristons to get informations about a potential property to purchase, she was extremely professional and friendly and she made me feel welcome as a customer and treated with absolute respect and honesty.
She played an important part in me deciding, at the end, to... Read Full Review
Since the first time I came to Lauristons to get informations about a potential property to purchase, she was extremely professional and friendly and she made me feel welcome as a customer and treated with absolute respect and honesty. She played an important part in me deciding, at the end, to purchase the property, and she was always available and helpful in the course of the transaction and payment that, me residing in a remoted country abroad, was sometimes a bit complicated. I would definitely advice every customer to have Jade as her selling agent.
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Excellent service from the ...
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5 Star Review
Jade
By : 'Miles' Services : Sales( As a Vendor ) Sold price : £230000 Would you recommend ? : Yes Postcode : SW17
Sep 13, 2014
People found this helpful0
Excellent service from the initial valuation where good advise was offered to the marketing of the property where an offer was achieved which slightly exceeded my expectation. Always found Jade to be informed on the situation, proactively assessing any issues. This is a personable and hardworking... Read Full Review
Services : Sales( As a Vendor )Date: 13th Sep 2014
Excellent service from the initial valuation where good advise was offered to the marketing of the property where an offer was achieved which slightly exceeded my expectation. Always found Jade to be informed on the situation, proactively assessing any issues. This is a personable and hardworking team which I would certainly look to work with again should I have another property to sell - highly recommended.
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Unfortunately the process of ...
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4 Star Review
By : 'mark' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW12
Apr 6, 2014
People found this helpful0
Unfortunately the process of buying our first place was made very stressful and drawn out by a vendor that kept us hanging on and continualy increasing the price AFTER our offer had been accepted. From offer being accepted to completion the process will have taken 1 year. During this time Nigel had ... Read Full Review
Unfortunately the process of buying our first place was made very stressful and drawn out by a vendor that kept us hanging on and continualy increasing the price AFTER our offer had been accepted. From offer being accepted to completion the process will have taken 1 year. During this time Nigel had a very hard job of managing the expectations of a very testing vendor and ourselves. On several occasions he was put in a very difficult position in regards to conflicting interests between ourselves and the vendor and did a great job of being a mediator. Nigel managed to take charge of the process when the vendor threatened to pull out and put the property back on the market (this happened several times) Nigel managed to achieve an agreeable outcome for both parties which was not an easy task. I would recommend Nigel for buyers and sellers.
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Susan Lamont is a fantastic ...
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5 Star Review
By : 'Happy' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW19
Apr 6, 2014
People found this helpful0
Susan Lamont is a fantastic administrator. She is efficient and organised and she goes the extra mile. On one occasion we were in the middle of quite a big redecoration which the contractors had delayed. Susan had already planned her annual leave and while on leave she continued to liaise with the... Read Full Review
Services : Letting( As a Owner )Date: 6th Apr 2014
Susan Lamont is a fantastic administrator. She is efficient and organised and she goes the extra mile. On one occasion we were in the middle of quite a big redecoration which the contractors had delayed. Susan had already planned her annual leave and while on leave she continued to liaise with the contractors on my behalf and with me in order to get the job finished. She is the best property administrator I have ever dealt with and I own properties both in the UK and in South Africa.
Susan also has busines sense, she keeps me updated on the progress of any works and responds to emails quickly. She is an absolute asset to Lauristons.
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Fine to deal with however ...
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3 Star Review
By : 'VB' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW17
Nov 21, 2013
People found this helpful1
Fine to deal with however often took some time to respond to emails.
Main concern is over fees to tenants - the most expensive free is if you move in to replace a previous tenant - by far the most expensive i've ever heard of.
Also they charge a fee for to write a reference - £60 - which of ... Read Full Review
What agent could do to change your mind?
Stop charging fees for references and such high fees for contract name changes.
Services : Letting( As a Tenant )Date: 21st Nov 2013
Fine to deal with however often took some time to respond to emails.
Main concern is over fees to tenants - the most expensive free is if you move in to replace a previous tenant - by far the most expensive i've ever heard of.
Also they charge a fee for to write a reference - £60 - which of course is in the contract however it's not perhaps something you notice because i've never ever had to pay a fee for a reference. For the cost of £60 it took them 24 hours to do the refernce, for this price I would expect it to be written right away.
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Thank you for your review and the feedback about our fees. As you outline; our fees are made very clear and transparent at the outset of the agreement. We actually get all of our prospective tenants...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1/15/2016, 7:40:32 AM by allAgents