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Andrews Lettings and Management, Streatham Branch, London SW16
3.7/5, 24 Reviews
71% Recommended
89% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
83% letting fee satisfaction
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"As a first time landlord I..."
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5 Star Review
Jason
By : 'JGM'
Services : Letting(As a Owner)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW16
Jun 3, 2015
People found this helpful0
As a first time landlord I needed all the help I could get and I couldn't have been happier with the service these guys provided. Also moving abroad so didn't want the extra hassle of managing my place from out of the country which they also took care of extremely efficiently. Photos, viewings, all the relevant checks and tests needed were done within a few days with absolutely no problems. Also any issues I had were answersed immediately by phone or email. The process genuinely couldn't have gone any smoother.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 100% | £0 | £0 |
| Lettings | 100% | 83% | £725 | £1,900 |
Address
Andrews
266-268 Streatham High Road, London, Greater London
SW16 1HS
020 8769 4477
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Andrews Branches (View All 59)
Adrianna and Drew were great ...
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5 Star Review
Adrianna
Drew
By : 'Stuart'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
Mar 18, 2021
People found this helpful0
Adrianna and Drew were great in helping get my purchase over the line during a difficult time. Adrianna’s constant communication was... Read Full Review
Comments (0)
Adrianna and Drew were great in helping get my purchase over the line during a difficult time.
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Stuart Wakeford said about Andrews
Services : Sales( As a Buyer )Date: 18th Mar 2021
Adrianna and Drew were great in helping get my purchase over the line during a difficult time.
Adrianna’s constant communication was brilliant.
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It all started begging ...
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1 Star Review
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £1270
Would you recommend ? : No
Postcode : SW16
May 5, 2020
People found this helpful1
It all started begging September 2018 when we viewed and put an offer for a property in Streatham. The estate agent that showed the property sounded honest and polite, we put in an offer which was accepted within 24h. 3 weeks down the line (a week before our move in date) the contract comes via... Read Full Review
Comments (0)It all started begging September 2018 when we viewed and put an offer for a property in Streatham.
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Alex M said about Andrews
Services : Letting( As a Tenant )Date: 5th May 2020
It all started begging September 2018 when we viewed and put an offer for a property in Streatham.
The estate agent that showed the property sounded honest and polite, we put in an offer which was accepted within 24h. 3 weeks down the line (a week before our move in date) the contract comes via email with a cost of £50 pcm over the agreed offer that had been accepted.
When questioned with the agency they said it was a misunderstanding and there was nothing they could do. After various emails and calls with different managers they agreed to a £30 pcm discount still £20 over our initial offer, we took it in the chin and and moved in.
The flat proved to have lots of underlying problems which slowly came out (rotten windows handles, kitchen units falling off the walls, toilet water cistern falling off the wall due to age....), the agency kept on using a maintenance company which was very unreliable wasting 10 working days for me and my partner because they kept on missing appointments. On one occasion one of the so called engineers even turned up with a child a very erratic one.
We gave our notice and moved out, they did a check out (we did not have a check in done) an decided to charge us over £700 for pre-existing/wear and tear damages. When questioned they went down to £580 which has been disputed with the ombudsmen.
This said we are still awaiting the undisputed funds for over one and a half month probably generating interest on their bank account.
Having rented houses for over 20 years I have to say that Andrews is very unreliable, unprofessional and on my opinion cunning.
I would not re-use or recommend to anyone!
Avoid like the plague or COVID-19 (as more recent)
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Staff refuse to keep in ...
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1 Star Review
By : 'Ray'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1700
Would you recommend ? : No
Postcode : SW16
Aug 18, 2019
People found this helpful1
Attempted to rent a property with Andrews. Needed a guarantor to make an offer. Called repeatedly to ask for a copy of the T's & C's for the guarantor and was told each time someone would be in touch with me. No one ever did, and eventually the property was let to someone... Read Full Review
Comments (0)Attempted to rent a property with Andrews. Needed a guarantor to make an offer. Called repeatedly to ask for a copy of the T's & C's for the guarantor and was told each time someone would be in touch with me. No one ever did, and eventually the property was let to someone else.
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Ray McGrath said about Andrews
Services : Letting( As a Prospective Landlord/Tenant )Date: 18th Aug 2019
Attempted to rent a property with Andrews. Needed a guarantor to make an offer. Called repeatedly to ask for a copy of the T's & C's for the guarantor and was told each time someone would be in touch with me. No one ever did, and eventually the property was let to someone else.
Pathetic.
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Terrible, ...
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1 Star Review
Nadine
By : 'Maysson'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : CR7
Aug 8, 2018
People found this helpful1
So shocked and upset. I should've read the reviews before starting the deal with this unprofessional company. No response at all! Tried to call two days in the row to get to my "lettings agent" and was promised to get a call back, but never did! At the beginning they were much... Read Full Review
Comments on Agent Fees
bad
Comments (0)So shocked and upset. I should've read the reviews before starting the deal with this unprofessional company.
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Maysson said about Andrews
Services : Letting( As a Tenant )Date: 8th Aug 2018
So shocked and upset. I should've read the reviews before starting the deal with this unprofessional company.
No response at all! Tried to call two days in the row to get to my "lettings agent" and was promised to get a call back, but never did!
At the beginning they were much better, but after we signed contract it turned into disaster! They sent us email, saying that they will replace furniture in the house, even though on the day, when we went to see the room, the lady confirmed that it all will stay the same.
Absolutely ridiculous, we were not told our check in time until the last minute.
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I booked an appointment and ...
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1 Star Review
By : 'Syed'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : SW16
Aug 22, 2017
People found this helpful3
I booked an appointment and took day off work to visit the property. I was there before time and call them to ask the door number, I was being told that we were busy and could not give you a call to say that this property has already been offered to some one... Read Full Review
Comments on Agent Fees
Very Bad
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Syed said about Andrews
Services : Letting( As a Tenant )Date: 22nd Aug 2017
I booked an appointment and took day off work to visit the property. I was there before time and call them to ask the door number, I was being told that we were busy and could not give you a call to say that this property has already been offered to some one else.
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Nadine has been very helpful ...
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5 Star Review
Nadine
By : 'Grace'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : SW16
Jul 30, 2015
People found this helpful0
Nadine has been very helpful and has kept us up to date on our status in the process of renting the property. We are currently waiting for reference checks to be completed and she has kept in contact to make sure things go as smoothly as possible. Her email replies are quick and efficient which... Read Full Review
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Grace J N said about Andrews
Services : Letting( As a Prospective Landlord/Tenant )Date: 30th Jul 2015
Nadine has been very helpful and has kept us up to date on our status in the process of renting the property. We are currently waiting for reference checks to be completed and she has kept in contact to make sure things go as smoothly as possible. Her email replies are quick and efficient which makes this process a lot easier. A very good service so far.
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We have now been letting out ...
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5 Star Review
Jason
By : 'Nisha'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW16
Jul 1, 2015
People found this helpful0
We have now been letting out our property for a number of years and feel that Jason far exceeded our expectations on this occasion. He was extremely knowledgeable, always willing to assist and put himself out to arrange a meeting with prospective tenants at very short notice. Jason also gave... Read Full Review
Comments (0)We have now been letting out our property for a number of years and feel that Jason far exceeded our expectations on this occasion. He was extremely knowledgeable, always willing to assist and put himself out to arrange a meeting with prospective tenants at very short notice.
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Nisha said about Andrews
Services : Letting( As a Owner )Date: 1st Jul 2015
We have now been letting out our property for a number of years and feel that Jason far exceeded our expectations on this occasion. He was extremely knowledgeable, always willing to assist and put himself out to arrange a meeting with prospective tenants at very short notice.
Jason also gave very helpful advice with regard to the extent of works that should be carried out between tenancies and I felt was always prompt in communicating matters across to the Tenants, which in my experience is key as their expectations were always met.
In short I wouldn't hesitate to recommend Jason Brock and the letting services at Andrews (Streatham Branch).
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Jason was very clear and ...
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5 Star Review
Jason
By : 'Claus'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : SW2
Jun 18, 2015
People found this helpful0
Jason was very clear and concise in his information delivery. His manner was always professional and pleasant. Lauren was the nicest estate agent I've ever dealt with. Extremely pleasant, very helpful and always promptly answered my questions. When I bragged about having sorted sorted out all... Read Full Review
Comments (0)Jason was very clear and concise in his information delivery. His manner was always professional and pleasant.
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Claus said about Andrews
Services : Letting( As a Tenant )Date: 18th Jun 2015
Jason was very clear and concise in his information delivery. His manner was always professional and pleasant.
Lauren was the nicest estate agent I've ever dealt with. Extremely pleasant, very helpful and always promptly answered my questions. When I bragged about having sorted sorted out all the utilities, she even got me a cookie, which is what any business would consider going above and beyond in terms of customer relations.
Very pleased with this agency!
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Jason was extremely helpful ...
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5 Star Review
By : 'Bri'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
Jun 9, 2015
People found this helpful0
Jason was extremely helpful when it came to processing our application. He was in touch via phone and email, always making sure we were up to speed re: the status of our application. Jason is punctual, thorough, and extremely kind. Our transition between homes was quite easy thanks to him. If... Read Full Review
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Bri said about Andrews
Services : Letting( As a Tenant )Date: 9th Jun 2015
Jason was extremely helpful when it came to processing our application. He was in touch via phone and email, always making sure we were up to speed re: the status of our application. Jason is punctual, thorough, and extremely kind. Our transition between homes was quite easy thanks to him. If you're looking to let, I'd highly recommend Jason and Andrews Letting & Management.
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Absolutely the worst ...
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1 Star Review
Ben
By : 'totesamaze'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SW16
Jun 7, 2015
People found this helpful5
Absolutely the worst experience of lies and decceipt - DO NOT USE. I was lied to, wasted thousands of pounds and weeks of time not to mention emotional let... Read Full Review
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totesamaze said about Andrews
Services : Sales( As a Buyer )Date: 7th Jun 2015
Absolutely the worst experience of lies and decceipt - DO NOT USE. I was lied to, wasted thousands of pounds and weeks of time not to mention emotional let downs....
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As a first time landlord I ...
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5 Star Review
Jason
By : 'JGM'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW16
Jun 3, 2015
People found this helpful0
As a first time landlord I needed all the help I could get and I couldn't have been happier with the service these guys provided. Also moving abroad so didn't want the extra hassle of managing my place from out of the country which they also took care of extremely efficiently. Photos, viewings, all ... Read Full Review
Comments (0)Was this helpful?:
JGM said about Andrews
Services : Letting( As a Owner )Date: 3rd Jun 2015
As a first time landlord I needed all the help I could get and I couldn't have been happier with the service these guys provided. Also moving abroad so didn't want the extra hassle of managing my place from out of the country which they also took care of extremely efficiently. Photos, viewings, all the relevant checks and tests needed were done within a few days with absolutely no problems. Also any issues I had were answersed immediately by phone or email. The process genuinely couldn't have gone any smoother.
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Service was good, fees were ...
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4 Star Review
Daimon
By : 'Caroline'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SW16
Jun 2, 2015
People found this helpful0
Service was good, fees were fair for a first time customer and the Agents were excellent. I received too many phone calls though at the beginning of the process and it got to the point that I recognised the number and I didn't pick up. I think a checklist for me from the beginning would have been ... Read Full Review
Comments on Agent Fees
Agents fees are fair, would be great if they offer a discounted fee for returning landlords or if you decide to renew.
Comments (0)Service was good, fees were fair for a first time customer and the Agents were excellent.
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Caroline Wifa said about Andrews
Services : Letting( As a Owner )Date: 2nd Jun 2015
Service was good, fees were fair for a first time customer and the Agents were excellent.
I received too many phone calls though at the beginning of the process and it got to the point that I recognised the number and I didn't pick up. I think a checklist for me from the beginning would have been great as I felt I was going back and forth with various documents/details etc. Despite all this they did find me extremely suitable tenants, were very professional and I would use them again.
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It was a great experience ...
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5 Star Review
Jason
By : 'Frode'
Services : Letting( As a Tenant )
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : CR0
Mar 29, 2015
People found this helpful0
It was a great experience from beginning to end, a smooth transaction will use Jason again. It was easy to be... Read Full Review
Comments on Agent Fees
Do not like any kind of fees but you have no choice everybody need to make a living, the amount was ok.
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Frode Nilsen said about Andrews
Services : Letting( As a Tenant )Date: 29th Mar 2015
It was a great experience from beginning to end, a smooth transaction will use Jason again. It was easy to be me.
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It is the second time I used ...
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5 Star Review
Corin
By : 'JS'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SW16
Feb 2, 2015
People found this helpful0
It is the second time I used Andrews and again they have been great. Both Jason and Corin were really responsive, easy going and understanding, prepared to go that extra step further. The whole process has been smooth and they helped me secure the property I wanted. would definitely... Read Full Review
Comments (0)It is the second time I used Andrews and again they have been great. Both Jason and Corin were really responsive, easy going and understanding, prepared to go that extra step further. The whole process has been smooth and they helped me secure the property I wanted.
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JS said about Andrews
Services : Letting( As a Tenant )Date: 2nd Feb 2015
It is the second time I used Andrews and again they have been great. Both Jason and Corin were really responsive, easy going and understanding, prepared to go that extra step further. The whole process has been smooth and they helped me secure the property I wanted.
would definitely recommend.
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both agents have been beyond ...
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5 Star Review
Corin
Jason
By : 'D'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : CR7
Dec 10, 2014
People found this helpful1
both agents have been beyond helpful with helping me secure this flat. Esp Corin here advise has been fab with her advise on how to move forward regarding the old... Read Full Review
Comments (0)both agents have been beyond helpful with helping me secure this flat.
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D Harrow said about Andrews
Services : Letting( As a Tenant )Date: 10th Dec 2014
both agents have been beyond helpful with helping me secure this flat.
Esp Corin here advise has been fab with her advise on how to move forward regarding the old landlord.
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Jason and Corin helped us ...
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4 Star Review
Corin
Jason
By : 'Mike'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SW16
Nov 20, 2014
People found this helpful2
Jason and Corin helped us secure our first letting and we were very pleased with their attention. We had a tenant in place very quickly for almost the rent they quoted. So far so... Read Full Review
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Mike Thirlwall said about Andrews
Services : Letting( As a Owner )Date: 20th Nov 2014
Jason and Corin helped us secure our first letting and we were very pleased with their attention. We had a tenant in place very quickly for almost the rent they quoted. So far so good!
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Friendly and cheerful. Help ...
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5 Star Review
By : 'Hazmi'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : SW16
Nov 14, 2014
People found this helpful2
Friendly and cheerful. Help was at hand whenever asked in regards to renting the property. Appointments were always organised at my... Read Full Review
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Hazmi Bin Bahrin said about Andrews
Services : Letting( As a Tenant )Date: 14th Nov 2014
Friendly and cheerful. Help was at hand whenever asked in regards to renting the property. Appointments were always organised at my convenience.
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Happy that we got the ...
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4 Star Review
Corin
Jason
By : 'jojo'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : SW16
Nov 7, 2014
People found this helpful2
Happy that we got the property in the end over the other agent, very happy with Corins customer service I know how important it is as I work with my customers to provide such a good service . Thank you for being so calm and... Read Full Review
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jojo said about Andrews
Services : Letting( As a Tenant )Date: 7th Nov 2014
Happy that we got the property in the end over the other agent, very happy with Corins customer service I know how important it is as I work with my customers to provide such a good service . Thank you for being so calm and paitent.
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I am very please with the ...
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5 Star Review
By : 'Milena'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SW16
Oct 31, 2014
People found this helpful1
I am very please with the service. Both agents were very helpful and they have been in touch with me even before and after the working hours. I will recommend the agency just because of the excellent... Read Full Review
Comments (0)I am very please with the service. Both agents were very helpful and they have been in touch with me even before and after the working hours.
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Milena Chausheva said about Andrews
Services : Letting( As a Tenant )Date: 31st Oct 2014
I am very please with the service. Both agents were very helpful and they have been in touch with me even before and after the working hours.
I will recommend the agency just because of the excellent service.
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Everything went well from the ...
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5 Star Review
Corin
Jason
By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SW16
Oct 25, 2014
People found this helpful1
Everything went well from the beginning since we had restrictions in finding a flat in a specific area and Andrews were sensible to that need. Also, Corin was always prompt to help us in everything we... Read Full Review
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Tenant Pegasus said about Andrews
Services : Letting( As a Tenant )Date: 25th Oct 2014
Everything went well from the beginning since we had restrictions in finding a flat in a specific area and Andrews were sensible to that need. Also, Corin was always prompt to help us in everything we needed.
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