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Westbrookes

4.1/5, 52 Reviews
100% Recommended

0% letting valuation accuracy

80% letting fee satisfaction

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Nottingham's professional independent estate agent, entrusted in selling & letting many homes for our clients, and offering a wide selection of property. One of the few estate agents in Nottingham open till late and offering valuations 6 days a week with evening appointments available, so should you wish to vi
ew or have your property valued there is always available time! If you are looking to move please go on our mailing list via www.westbrookes.co.uk or contact our offices on (0115) 929 9295. We look forward to meeting you soon. The Westbrookes Team
"Overall the process was ok,..."

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4 Star Review
UserName

Lucia

UserName

Sophie

By : 'EH'
Services : Sales(As a Vendor)
Sold price : £220000
Would you recommend ? : Yes
Postcode : NG11

31 Jul 2014
People found this helpful2

Overall the process was ok, Andrew Hare was friendly and informative when valuing the property. Lucia was great, friendly and worked really hard in getting the best possible price for the sale and Sophie was great when purchasing my new property, very friendly on the phone and always happy to help and make enquiries. A few things that I lowered my overall score. 1. Was advised it would be best to go with Dezrez Legal solicitors as it is a sister company of Westbrooks and would make things quicker and easier. I had many issues with Dezrez legal and I also did not feel like they communicated with westbrooks as much as I would have hoped. Also was told they were representing the seller of our purchase property (which was not the case) I would not use Dezrez again. 2. Lucia who was leading my sell 'left' the company and I was not happy with how this was handled, I was not informed clearly. My case was taken over by a new fella who I feel was out of his depth and made many errors, making the last few weeks extremely stressful. (Impressions were not good at the end of the process) 3. I ended up doing a lot of ringing up and chasing of the solisitors myself which I expected westbrooks to do more of. I would have liked to have been kept more informed of the process and at what stage everything was at.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%80.00%£650£650
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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764219110012
Address

Westbrookes
401 Aspley LaneNottingham, Nottinghamshire
NG8 5RR
0115 929 9295

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Sophie was always available ...

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5 Star Review
UserName

Sophie

By : 'Buyer'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : NG11

18 Aug 2014
People found this helpful0

Sophie was always available and extremely helpful, she did everything to make the purchase as easy as possible and I had fantastic contact with her and she kept me in the loop with the seller and ... Read Full Review

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The initial visit was helpful ...

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5 Star Review
UserName

Lucia

By : 'Diana'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : NG12

1 Aug 2014
People found this helpful1

The initial visit was helpful and concise with a straightforward fee proposal. The marketing was achieved fairly quickly and the agent mainly accompanied the viewings which was helpful. All of the Westbrookes staff were helpful and friendly and appeared to be up to speed with the details of ... Read Full Review

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Overall the process was ok, ...

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4 Star Review
UserName

Lucia

UserName

Sophie

By : 'EH'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Sold price : £220000
Would you recommend ? : Yes
Postcode : NG11

31 Jul 2014
People found this helpful2

Overall the process was ok, Andrew Hare was friendly and informative when valuing the property. Lucia was great, friendly and worked really hard in getting the best possible price for the sale and Sophie was great when purchasing my new property, very friendly on the phone and always happy to ... Read Full Review

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I had my property on sale ...

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5 Star Review
UserName

Lucia

By : 'jc76'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG11

25 Jun 2014
People found this helpful1

I had my property on sale with another estage agent for a lengthy period of time, however they were unable to sell it for me. I decided to go with Westbrookes as I had heard good things about them and I wasn't disappointed. A girl named Lucia was very helpful and provided me with regular updates on ... Read Full Review

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We chose Westbrookes because ...

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5 Star Review
UserName

Andrew

By : 'Andrew'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Sold price : £249000
Would you recommend ? : Yes
Postcode : NG11

9 Jun 2014
People found this helpful0

We chose Westbrookes because they were new to South Notts and were leaflet advertising for sales. We reasoned that a company new to the area would go the extra mile for us to help secure their place in the locale. We were not wrong. Andrew Hare, the manager, was very prompt, efficient and ... Read Full Review


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By : Westbrookes

10 Jun 2014

Thankyou for taking the time in leaving such an honest and positive review, it couldn't be more accurate. Customer service is extremely important to us and reviews are how our performance is...


Just want to say that the ...

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5 Star Review

By : 'rebecca'
Branch : Nottingham, 401 Aspley Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG8

25 May 2014
People found this helpful1

Just want to say that the gentleman called rob could not of been more helpful he was brilliant very good at his job couldnt of wished for a nicer person to deal with .he rang me and kept me up to date on what was happening thanks rob you are ... Read Full Review

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I have just bout a property ...

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5 Star Review
UserName

Ashley

By : 'Mrs'
Branch : Nottingham, 401 Aspley Lane
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NG8

21 May 2014
People found this helpful1

I have just bout a property through westbrooks and used a gentleman called Ashley Wheatley. Ashley has been great trhroughout the whole time I have used him and I will come back to him and his team again in the future - highly ... Read Full Review

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I rung a lady this week named ...

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1 Star Review
UserName

Lucia

By : 'Charleyskies'
Branch : Nottingham ,401 Aspley Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG8

12 May 2014
People found this helpful1

I rung a lady this week named Lucia. She was so rude and sounded like she didn't know what she was doing at all. She sounded patronising and kept telling me to hold on without any manners. She was so awful to deal with and I advise anyone wanting to use Westbrooks to avoid at all costs. It's ... Read Full Review


What agent could do to change your mind?

Learn some manners and respect!!!! Rude rude rude woman!

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We were recently looking to ...

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5 Star Review
UserName

Sophie

By : 'Amy'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NG11

8 May 2014
People found this helpful1

We were recently looking to buy a house, as first time buyers we were shocked at the rate that houses were being sold. We signed up with several different estate agencies and were shocked at the poor service we received from the staff. However, we then met Sophie at Westbrookes. She was a ... Read Full Review

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By : Sophie

9 May 2014

Thank you, Ricky and Amy, I hope you will be very happy in your new...


Andrew Hare visited my ...

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5 Star Review
UserName

Andrew

UserName

Sophie

By : 'ST,'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG11

8 May 2014
People found this helpful0

Andrew Hare visited my property to value it and returned 2 days later to take photos etc. I had 6 viewings in the next 3 days as a result of prospective purchasers already in touch with Westbrookes and known to the branch staff. I received and accepted an offer of the asking price on the ... Read Full Review

Comments (2)
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By : Westbrookes

8 May 2014

Thankyou very much for taking the time to leave such a positive review. It is exceptionally nice for the staff to gain recognition. Since opening in Ruddington at the beginning of the year we have...


Utter professionals, from the ...

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5 Star Review

By : 'Darren'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NG11

1 May 2014
People found this helpful0

Utter professionals, from the start of putting my house on the market to when sold they guided me through every step of the way, definatly re use on my next ... Read Full Review

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A very pleasent surprise to ...

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5 Star Review
UserName

Lucia

By : 'Chris'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NG11

1 May 2014
People found this helpful0

A very pleasent surprise to view a property, guided but allowed to roam freely with out any pressure. I have appreciated the flexability we have been awarded in getting access as and when ... Read Full Review

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After using 2 other estate ...

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5 Star Review

By : 'Brian'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG11

30 Apr 2014
People found this helpful0

After using 2 other estate agents we moved to Westbrookes as soon as they opened their office in Ruddington. There showed a great attention to detail about all matters in selling our house. They keep us informed regularly as we found communications was very lacking from the previous agents. They ... Read Full Review

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This girl was lovely to deal ...

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5 Star Review

By : 'Alex'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG11

29 Apr 2014
People found this helpful0

This girl was lovely to deal with from start to finish. She was full of energy and obviously new what she was doing which helped get us several bids at the asking price and some above. I felt she came across really genuine and was willing to help out where ever she could. The wife also said what ... Read Full Review

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By : Lucia

30 Apr 2014

Thank you so much. It was a pleasure doing business with you. I will pass this onto my director. Thank you...


I couldnt have asked for a ...

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5 Star Review
UserName

Ashley

By : 'sarah'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes

18 Mar 2014
People found this helpful0

I couldnt have asked for a better service, the whole team were all very helpful & informative. Ashley was absoluelty outstanding, he did an excellent job, he kept me informed andupdaed all the way through. ... Read Full Review

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Not only did Westbrookes sell ...

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5 Star Review
UserName

Ashley

By : 'Mrs'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG8

20 Feb 2014
People found this helpful0

Not only did Westbrookes sell our property quickly I had the good fortune to be speaking to Ashley who not only got back to me on every call I made, but rang me to update me every step of the way. This property was owned by three sisters making it a big job for me to take on representing my other ... Read Full Review

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Westbrookes manage my entire ...

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5 Star Review
UserName

Rebecca

UserName

Alex

By : 'Paul'
Branch : Nottingham ,401 Aspley Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW7

10 Jan 2014
People found this helpful3

Westbrookes manage my entire rental portfolio and i have the pleasure of dealing with both Rebecca and Alex. They are attentive, proficient and professional. Any issues that get raised get dealt with quickly and efficiently. overall i would rate westbrookes and the staff as above and beyond ... Read Full Review

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Ashley and the team were very ...

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5 Star Review
UserName

Ashley

By : 'G'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG8

3 Jan 2014
People found this helpful2

Ashley and the team were very efficient and friendly during the sale of our property which was quickly sold. They were very good in marketing the property and we were kept up to date throughout the whole process. Thanks a lot. I have no hesitation in recommending ... Read Full Review

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Excellent communication from ...

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4 Star Review
UserName

Rebecca

By : 'Karen'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG6

27 Dec 2013
People found this helpful1

Excellent communication from everyone in the office. Everyone is very nice always friendly and Rebecca has kept me up to date with everything that has has happened. I would recommend Westbrookes to ... Read Full Review

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We have had a very positive ...

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5 Star Review

By : 'J'
Branch : Nottingham ,401 Aspley Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG8

21 Oct 2013
People found this helpful1

We have had a very positive experience with Westbrooks. All members of staff have been very helpful. They were happy to scan and e mail documents and even take meter readings when these were forgotten. A very friendly and efficient ... Read Full Review

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1 - 20 of 52 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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