The UK's Largest Customer Review Website for the Property Industry

Philip James Partnership Logo

Manchester, M1

4.2/5, 182 Reviews
78% Recommended

93% sales valuation accuracy

91% letting valuation accuracy

100% sales fee satisfaction

85% letting fee satisfaction

Contact Us
PHILIP JAMES MANCHESTER’S LARGEST INDEPENDENT SALES, LETTINGS AND MANAGEMENT AGENT. This year we will sell £300 million worth of properties, and manage over 3500 properties with a total of £609 million. During 2024 all of our branches achieved 99% of the asking price or above. Our 65 strong team
include some of our industry’s most-experienced and respected professionals including top-performing sales directors, marketing specialists, accountants, investment advisors and management experts. PROPERTY INVESTMENT If you are a looking to invest in off market properties anywhere across Greater Manchester please contact Neil Ryder on 0161 434 5009 or neil@philipjames.co.uk to be part of the most exclusive investors club in Manchester!
"I have been renting with..."

Share On :  FacebookTwitter

4 Star Review

By : 'Steven'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : M5

Sep 1, 2013
People found this helpful0

I have been renting with Philip James for the past 2 years and have just finished my tenancy. Overall I'd say they are a good letting agent. I'll list my pros and cons below... PROS: 1) I asked for new blinds and mattresses to be delivered/installed in my flat when I moved into the property. They agreed to this and all new blinds and mattresses were installed. They were not the most high spec furnishings, but better than what was there. As much as this is a good thing it did look bad on their behalf - as they should have been replaced before I moved in (they were in such bad condition). 2) I was able to contact Philip James quite quickly after my washing machine stopped working - they fixed it in little over a week. A bit of an inconvenience whilst broken, but they did fix it relatively quickly. 3) My deposit was returned very quickly after moving out of the property - with no deductions whatsoever. I complied by their rules of leaving it clean and tidy with all furnishings in their original locations. Those complaining about deposit deductions must have done something wrong for it to be deducted in the first place. CONS: 1) When I first moved into the property it was a complete mess. The bathroom was filthy, the kitchen was a disgrace, the bedrooms messy, and all carpets dirty. It was extremely distressing and was made worse by the fact Philip James HAD inspected the apartment before I moved in, taking photographs of it being messy - without cleaning it in any way. I complained immediately and they did send out cleaners to give it an overhaul - but it should have been done a week before I moved in. 2) The renewal fees are quite expensive. I can't remember the exact figure, but it was something like £140 each time to renew your contract, discounted if you did it 6 weeks early. I thought this was quite extortionate and it was one of the deciding factors as to why I moved. My new lettings agents charged me a one off payment before moving into the property - which then allows me to renew as many times as I want for no additional cost. Perhaps Philip James could take a similar approach? The fact rolling contracts were not allowed with Philip James was also quite an inconvenience. My new lettings agent allows rolling contracts which is much better. 3) We tried to contact the landlord in the hope they could replace some of the furnishings in the apartment. The sofa had a dent in one of the arms, and the carpet was badly looked after by previous tenants, with iron prints in the carpet and indents around the skirting board. We received no response. Perhaps the landlord didn't want to spend any more money on it - but it did need replacing. 4) Furnished properties are not available on an unfurnished basis. We asked if we could furnish it ourselves mid way through our tenancy but this was not allowed. Once again my new lettings agent has allowed my new property to be either furnished or unfurnished... which is much better for me. Overall, i had a pleasant experience with philip james and would recommend them. But lets just hope your apartment is cleaned before you move in!

Was this helpful?:

By : Management

Sep 2, 2013

Thank you Steven for your review and we are sorry that your tenancy was not all it should have been. We would like to respond to your comments: PROS 1) As a letting agent we are at the mercy of a landlord's instructions. We advise where possible but (without knowing which property you lived in) we believe that the landlord was unwilling to replace the furnishings until we informed him of your requests as a condition of you becoming his tenant. 2) We do try to resolve repair issues as soon as possible. Sometimes if a particular part is needed this can take longer than we would like. 3) It is always a pleasure to be able to return a deposit in full. Tenants who have treated their property with respect are very much appreciated. CONS 1) We apologise for the state of the property when you first moved in, this must have been very upsetting as you moved into your new home. This should not happen. Any cleaning or damage repairs needed from a previous tenancy should always be complete before a new tenant moves in. As you say we did get the property cleaned immediately but it should not have been that dirty when you moved in. 2) The renewal fees are £72 if you let us know six weeks before your tenancy end date. Compared with what our competitors charge this is at the lower end of the scale. The decision to allow a periodic tenancy is the landlords not ours and some of our landlords do allow a rolling contract. Some landlords do not like the lack of security of a periodic tenancy. 3) Again replacing the furniture is down to the landlord, and it is probable that you are correct when you say that your landlord did not want to spend his money. 4) It is rare that one of our landlords can offer the same property as furnished or unfurnished as this means that they will need to store the furniture should the tenant request the property unfurnished. Thank you Steven for constructive comments.


Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales93%100%£73,000£350,000
Lettings91%85%£450£1,475
Address

Philip James Partnership
Ground Floor, Oxid House, 78 Newton StreetManchester, Greater Manchester
M1 1AL
0161 828 8200

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • ?Zoopla
Social Media
FacebookTwitterEmail
Latest Properties

No Property Found

No Property Found
Philip James Partnership Branches (View All 4)
Professional, very good ...
Featured Review
4 Star Review
UserName

Titu

By : 'Ammour'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : M20

Nov 2, 2024

Share On :  FacebookTwitter

People found this helpful0

Professional, very good reputation, friendly attitue, trustable but a little hard to be... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Ammour. Thank you for your kind words and for highlighting our professionalism and friendly approach! We’re committed to being as accessible as possible, and we apologize if reaching us...

Very engaging, professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

Karolina

By : 'Ngoni'
Services : Letting( Admin )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : M5

Dec 16, 2024
People found this helpful0

Very engaging, professional and helpful. Karolina always responded quickly to any enquiries and provided updates throughout the process of applying to rent the... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Dec 20, 2024

Dear Ngoni Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Karolina. She truly values providing timely updates and excellent service. We'll make...

Exceptional Service from ...

Share On :  FacebookTwitter

5 Star Review
UserName

Karolina

By : 'Kate'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : M34

Nov 27, 2024
People found this helpful0

I want to extend my heartfelt thanks to Karolina Jerzykowska from Philip James Partnership for her exceptional support in helping me find my new home. Her professionalism, attention to detail, and dedication made the entire process smooth and enjoyable. Karolina was always responsive, answering all ... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 29, 2024

Dear Ching Thank you so much for your kind feedback! We are thrilled to hear about your positive experience with Karolina. Her dedication to providing exceptional service and making the process as ...

Mostly great service and was ...

Share On :  FacebookTwitter

5 Star Review

By : 'Abdullah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1

Nov 15, 2024
People found this helpful0

Mostly great service and was very happy with the communication. Special thanks to Karolina Jerzykowska and Daniel for helping me to find... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 20, 2024

Dear Abdullah Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the communication and the service you received. Karolina and Danielle will be delighted...

Great job from the team Staff ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Precious'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : SK1

Nov 6, 2024
People found this helpful0

Great job from the team Staff has been helpful in the renting... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Precious Thank you for your positive review. We're so glad to hear that our team was helpful throughout the renting process. We appreciate your feedback and are here if you need any further...

Helpful ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Imogen'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M20

Nov 6, 2024
People found this helpful0

Titu was very helpful with all my question re my viewing today - made the process very... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Imogen Thank you for your kind review! We're glad to hear that Titu was able to assist with all your questions and made the viewing process easy for you. We appreciate your feedback and are...

I like it, it's a lovely ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Vivien'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M16

Nov 6, 2024
People found this helpful0

I like it, it's a lovely place I want... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Vivien Thank you for your feedback! We're so glad to hear that you love the place. If you have any questions or need further assistance, feel free to reach out! Kind Regards: The Philip...

Incredibly fast, friendly ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'TJ'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SK5

Nov 5, 2024
People found this helpful0

Incredibly fast, friendly service. We were given lot's of helpful advice about the application process and talked through every aspect over the phone. What would have otherwise been a daunting task was made simple and... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Tia Thank you for your wonderful feedback! We’re so glad to hear that our service made the application process simple and comfortable for you. It’s great to know that the helpful advice and...

Friendly ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Jordan'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M20

Nov 5, 2024
People found this helpful0

Great showing by Titu, made us feel welcome and answered any questions we had. Thanks for the... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Jordan Thank you for your great review! We're thrilled to hear that Titu made you feel welcome and was able to answer all your questions. We appreciate your feedback Kind Regards: The...

Great! ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Ryan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M15

Nov 5, 2024
People found this helpful0

Titu was really great! On time, friendly and really... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Ryan Thank you for your positive feedback! We're so glad to hear that Titu made a great impression with his punctuality, friendliness, and helpfulness. We truly appreciate your kind...

Titu was very polite, ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M20

Nov 5, 2024
People found this helpful0

Titu was very polite, friendly, & enthusiastic when showing Dylan & myself around 37 Barlow Moor Court. He was very knowledgeable about the property itself & the local... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Michael Thank you for your kind review! We're so glad to hear that Titu provided a polite, friendly, and enthusiastic experience during your viewing. It's great to know he was able to share...

Titu was extremely friendly ...

Share On :  FacebookTwitter

3 Star Review
UserName

Titu

By : 'Nida'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : M20

Nov 5, 2024
People found this helpful0

Titu was extremely friendly and helpful. We thoroughly enjoyed viewing the properties with him. He explained things clearly and was very diligent in ensuring my requests/queries were answered/addressed. I wanted to give Titu a five star rating. However, this link doesn't allow prospective... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Nida Thank you so much for your wonderful feedback! We're delighted to hear that Titu made your property viewings enjoyable and was thorough in addressing all your questions. We apologize for ...

So far so good! Karolina and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Lily'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M16

Nov 4, 2024
People found this helpful0

So far so good! Karolina and Titu have been really helpful with securing a flat for us, and keeping us informed along the way. We didn't have a good experience with the previous agency, so it's refreshing to see a... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 8, 2024

Dear Lily Thank you for your kind words! We're thrilled to hear that Karolina and Titu have made your experience smooth and reassuring. It’s wonderful to know we could bring a positive change...

Really easy process, friendly ...

Share On :  FacebookTwitter

5 Star Review

By : 'Stuart'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : M1

Oct 30, 2024
People found this helpful0

Really easy process, friendly and relaxed dealings. No pressure and helpful with my many... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Nov 1, 2024

Dear Stuart Thank you so much for your kind words! We're thrilled to hear that you found the process easy and that our team could help with all your questions in a friendly, relaxed way. We're...

Very quick and easy viewing, ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Demi'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : M3

Oct 24, 2024
People found this helpful0

Very quick and easy viewing, Titu was very helpful and... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Oct 25, 2024

Dear Demi Thank you for your feedback! We’re thrilled to hear that Titu made the viewing experience quick and easy for you. It’s fantastic to know he was helpful and friendly throughout. If you...

Titu was really friendly and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Ged'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SK5

Oct 21, 2024
People found this helpful0

Titu was really friendly and professional. He even gave tips on potential interior design of the application was... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Oct 25, 2024

Dear Ged Thank you for the wonderful review! We're delighted to hear that Titu made such a positive impression with his friendly and professional approach. It’s great that he could offer some...

Great viewing, friendly and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Cory'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M20

Oct 19, 2024
People found this helpful0

Great viewing, friendly and welcoming experience. A lot better than a lot of other... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Oct 25, 2024

Dear Cory Thank you so much for your review. We're thrilled to hear that you enjoyed the viewing experience and felt welcomed. We aim to make every viewing as friendly and smooth as possible, so...

Good experience the service ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Akinpelu'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M15

Oct 15, 2024
People found this helpful0

Good experience the service is very good, attend very well to question a proper explanation about the... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Oct 18, 2024

Dear Akinpelu Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with our service. Providing clear explanations and answering questions thoroughly is ...

We are happy with the ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Precious'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : M45

Oct 9, 2024
People found this helpful0

We are happy with the service, please keep it... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Oct 11, 2024

Dear Precious Thank you for your wonderful feedback! We're delighted to hear that you're happy with our service. Kind Regards: The Philip James...

Great Experience. Got ...

Share On :  FacebookTwitter

5 Star Review
UserName

Titu

By : 'Yash'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M1

Oct 8, 2024
People found this helpful0

Great Experience. Got detailed overview about everything. Liked the... Read Full Review

Comments (1)
Was this helpful?:

By : Janita

Oct 9, 2024

Dear Vanshika Thank you for your review! We're glad you had a great experience and found the property overview helpful. If you have any further questions or need assistance, feel free to reach...

1 - 20 of 182 items
Landlord Fees
Landlord
Tenant Management Service

Our fees for the fully managed service are £450 letting fee, £50 deposit fee and £200 resigning fee and 10% management fee, all fees are plus vat. We do not charge any additional fees, all our services include check in inventory, inspections, tenant referencing and check out reports. Should you choose to instruct us to manage your property I can assure you a 5 star professional service that will suit all your needs and put the onus on us to take the day to day running out of your hands. We are in a position to take the management over as soon as you are ready. To discuss management please contact Neil Ryder on 0161 434 5009 or neil@philipjames.co.uk.

Last Updated On 02/12/2024, 10:53 AM by 0

Tenant Fees
Tenant
Tenancy Agreement

Tenancy agreement: Philip James DO NOT charge tenancy administration or agency fees to tenants in order to rent a property through them, in line with the tenant fees act 2019. A holding deposit equivalent to 1 week worth of rent is payable to Philip James upon an offer and pending application being accepted on a property. For example, if your rent is £500 per calendar month, the holding deposit would be £115 (500 x 12 months, divided by 52 weeks in year, rounded down to the nearest £5.) Once Philip James have completed tenancy referencing, a further 4 weeks’ worth of rent is to be paid as the remaining holding deposit, therefore 5 weeks rent in total. Where applicable, Philip James will register the deposit monies with a deposit protection scheme. Philip James do not charge tenancy administration or agency fees for check in or check out processes, in line with the tenant fees act 2019.

Last Updated On 03/06/2019, 1:23 PM by 0

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 1/10/2022, 3:37:48 AM by allAgents

Awards won by Philip James Partnership, Manchester M1 1AL