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Woking, GU21
4.1/5, 186 Reviews
81% Recommended
92% sales valuation accuracy
85% letting valuation accuracy
100% sales fee satisfaction
85% letting fee satisfaction
No description for branch.
"Awful experience, first time..."
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1 Star Review
By : 'Nick'
Services : Letting(As a Tenant)
Rent PCM : £1850
Would you recommend ? : No
Postcode : GU14
Nov 4, 2024
People found this helpful0
Awful experience, first time in 10 years as a tenant that I came across such behavior. It started bad and has only gotten worse. 2 days before the scheduled turn over of the keys they sent me the certificates to review and sign. I picked up that the electricity certificate stated 'unsatisfactory' or something along these lines for the electrical installation. I brought it to their attention but it was brushed off as 'do not worry it has been checked in the meantime, you are good to go'. I therefore proceeded with my arrangements to move in on the 1 day of my contract. Paid moving company to move and and assemble all furniture and had them booked for 8hrs. Went in the property on the agreed day and time, did the move in checks and just when the agent was ready to hand the keys her phone rang to advise not to hand us the keys because, guess what?, the electrical installation hasn't been checked. From that moment on a race began...They promised they will send an electrician in the next hour and have everything sorted out. In the mean time the van arrives as planned and they start unloading in the garden. Moving company, very nice people said they will wait but only till 5pm which was their contracted time. To cut a long story short the electrician arrived at 4pm the keys were handed to us at 5:30pm after endless phone calls explaining that all my belongings are sitting in a garden exposed to the weather (it had to rain) and all these due to their unprofessional conduct. I had to remind them over and over again that I am paying rent and I have nowhere to go or store my stuff. Needless to say that after this long delay I had to move all my furniture inside and assemble them myself... Since then I have reported a number of issues with the property, including a leaking faucet (I dread the water bill I'll receive soon) and what looks like an unsafe electrical installation (sparks and all) but according to them these are not urgent fixes...
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 100% | £72,000 | £2,400,000 |
| Lettings | 85% | 85% | £640 | £6,500 |
Address
Seymours Estate Agents
12A Commercial Way, Woking, Surrey
GU21 6ET
01483 757700
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Awful experience, first time ...
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1 Star Review
By : 'Nick'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : No
Postcode : GU14
Nov 4, 2024
People found this helpful0
Awful experience, first time in 10 years as a tenant that I came across such behavior. It started bad and has only gotten worse. 2 days before the scheduled turn over of the keys they sent me the certificates to review and sign. I picked up that the electricity certificate stated... Read Full Review
Comments (0)
Awful experience, first time in 10 years as a tenant that I came across such behavior. It started bad and has only gotten worse. 2 days before the scheduled turn over of the keys they sent me the certificates to review and sign. I picked up that the electricity certificate stated 'unsatisfactory' or something along these lines for the electrical installation. I brought it to their attention but it was brushed off as 'do not worry it has been checked in the meantime, you are good to go'. I therefore proceeded with my arrangements to move in on the 1 day of my contract. Paid moving company to move and and assemble all furniture and had them booked for 8hrs. Went in the property on the agreed day and time, did the move in checks and just when the agent was ready to hand the keys her phone rang to advise not to hand us the keys because, guess what?, the electrical installation hasn't been checked. From that moment on a race began...They promised they will send an electrician in the next hour and have everything sorted out. In the mean time the van arrives as planned and they start unloading in the garden. Moving company, very nice people said they will wait but only till 5pm which was their contracted time. To cut a long story short the keys were handed to us at 5:30pm after endless phone calls explaining that all my belongings are sitting in a garden exposed to the weather (it had to rain) and all these due to their unprofessional conduct. I had to remind them over and over again that I am paying rent and I have nowhere to go or store my stuff. Needless to say that after this long delay I had to move all my furniture inside and assemble them myself...
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Nick said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 4th Nov 2024
Awful experience, first time in 10 years as a tenant that I came across such behavior. It started bad and has only gotten worse. 2 days before the scheduled turn over of the keys they sent me the certificates to review and sign. I picked up that the electricity certificate stated 'unsatisfactory' or something along these lines for the electrical installation. I brought it to their attention but it was brushed off as 'do not worry it has been checked in the meantime, you are good to go'. I therefore proceeded with my arrangements to move in on the 1 day of my contract. Paid moving company to move and and assemble all furniture and had them booked for 8hrs. Went in the property on the agreed day and time, did the move in checks and just when the agent was ready to hand the keys her phone rang to advise not to hand us the keys because, guess what?, the electrical installation hasn't been checked. From that moment on a race began...They promised they will send an electrician in the next hour and have everything sorted out. In the mean time the van arrives as planned and they start unloading in the garden. Moving company, very nice people said they will wait but only till 5pm which was their contracted time. To cut a long story short the keys were handed to us at 5:30pm after endless phone calls explaining that all my belongings are sitting in a garden exposed to the weather (it had to rain) and all these due to their unprofessional conduct. I had to remind them over and over again that I am paying rent and I have nowhere to go or store my stuff. Needless to say that after this long delay I had to move all my furniture inside and assemble them myself...
Since then I have reported a number of issues with the property, including a leaking faucet (I dread the water bill I'll receive soon) and what looks like an unsafe electrical installation (sparks and all) but according to them these are not urgent fixes...
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Awful experience, first time ...
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1 Star Review
By : 'Nick'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : No
Postcode : GU14
Nov 4, 2024
People found this helpful0
Awful experience, first time in 10 years as a tenant that I came across such behavior. It started bad and has only gotten worse. 2 days before the scheduled turn over of the keys they sent me the certificates to review and sign. I picked up that the electricity certificate stated... Read Full Review
Comments (0)Awful experience, first time in 10 years as a tenant that I came across such behavior. It started bad and has only gotten worse. 2 days before the scheduled turn over of the keys they sent me the certificates to review and sign. I picked up that the electricity certificate stated 'unsatisfactory' or something along these lines for the electrical installation. I brought it to their attention but it was brushed off as 'do not worry it has been checked in the meantime, you are good to go'. I therefore proceeded with my arrangements to move in on the 1 day of my contract. Paid moving company to move and and assemble all furniture and had them booked for 8hrs. Went in the property on the agreed day and time, did the move in checks and just when the agent was ready to hand the keys her phone rang to advise not to hand us the keys because, guess what?, the electrical installation hasn't been checked. From that moment on a race began...They promised they will send an electrician in the next hour and have everything sorted out. In the mean time the van arrives as planned and they start unloading in the garden. Moving company, very nice people said they will wait but only till 5pm which was their contracted time. To cut a long story short the electrician arrived at 4pm the keys were handed to us at 5:30pm after endless phone calls explaining that all my belongings are sitting in a garden exposed to the weather (it had to rain) and all these due to their unprofessional conduct. I had to remind them over and over again that I am paying rent and I have nowhere to go or store my stuff. Needless to say that after this long delay I had to move all my furniture inside and assemble them myself...
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Nick said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 4th Nov 2024
Awful experience, first time in 10 years as a tenant that I came across such behavior. It started bad and has only gotten worse. 2 days before the scheduled turn over of the keys they sent me the certificates to review and sign. I picked up that the electricity certificate stated 'unsatisfactory' or something along these lines for the electrical installation. I brought it to their attention but it was brushed off as 'do not worry it has been checked in the meantime, you are good to go'. I therefore proceeded with my arrangements to move in on the 1 day of my contract. Paid moving company to move and and assemble all furniture and had them booked for 8hrs. Went in the property on the agreed day and time, did the move in checks and just when the agent was ready to hand the keys her phone rang to advise not to hand us the keys because, guess what?, the electrical installation hasn't been checked. From that moment on a race began...They promised they will send an electrician in the next hour and have everything sorted out. In the mean time the van arrives as planned and they start unloading in the garden. Moving company, very nice people said they will wait but only till 5pm which was their contracted time. To cut a long story short the electrician arrived at 4pm the keys were handed to us at 5:30pm after endless phone calls explaining that all my belongings are sitting in a garden exposed to the weather (it had to rain) and all these due to their unprofessional conduct. I had to remind them over and over again that I am paying rent and I have nowhere to go or store my stuff. Needless to say that after this long delay I had to move all my furniture inside and assemble them myself...
Since then I have reported a number of issues with the property, including a leaking faucet (I dread the water bill I'll receive soon) and what looks like an unsafe electrical installation (sparks and all) but according to them these are not urgent fixes...
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Dont Rent with Seymours ...
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1 Star Review
By : 'Daniella'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU22
Apr 1, 2023
People found this helpful1
Be sure to check out my google review about moving in - pictures are included. Now theres an issue with maintenance and contacting them. I've always dealt directly with landlords in previous properties I've rented and this is my first time dealing with property management and its a NO. ... Read Full Review
Comments (0)Be sure to check out my google review about moving in - pictures are included.
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Daniella H said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 1st Apr 2023
Be sure to check out my google review about moving in - pictures are included.
Now theres an issue with maintenance and contacting them. I've always dealt directly with landlords in previous properties I've rented and this is my first time dealing with property management and its a NO. Any maintenance issues can only be sorted on working days which sucks if you move close to a weekend. I've got no hot water at the flat and I have to contact so many numbers and website logins for an issue that has been going on for now 12 hours and probably wont be sorted until Monday
Do not rent with Seymours! Especially when dealing with emergencies outside of office hours (there needs to be a 24/7 team for emergencies)
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The journey with Seymours ...
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1 Star Review
By : 'Maggie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU21
Feb 7, 2023
People found this helpful1
The journey with Seymours from start to finish was unprofessional. Giving misleading information all way through. Queries not answered or handled by different people, causing constant chasing ups and stress. The final rent miscommunicated as it was incorrectly recorded on their system. A total... Read Full Review
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Maggie said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 7th Feb 2023
The journey with Seymours from start to finish was unprofessional. Giving misleading information all way through. Queries not answered or handled by different people, causing constant chasing ups and stress. The final rent miscommunicated as it was incorrectly recorded on their system. A total mess! There are better letting agencies out there.
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We met Chris and Matt at the ...
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5 Star Review
Caroline
By : 'June'
Services : Sales( As a Vendor )
Sold price : £1000000
Would you recommend ? : Yes
Postcode : GU22
Dec 6, 2022
People found this helpful0
We met Chris and Matt at the Woking branch of Seymour's. They were extremely helpful and friendly, and I have just recommended them to a friend who has to sell her mother's house in the new year. All the staff are extremely approachable and kept us informed at all times. We... Read Full Review
Comments (0)We met Chris and Matt at the Woking branch of Seymour's. They were extremely helpful and friendly, and I have just recommended them to a friend who has to sell her mother's house in the new year.
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June Stonard said about Seymours Estate Agents
Services : Sales( As a Vendor )Date: 6th Dec 2022
We met Chris and Matt at the Woking branch of Seymour's. They were extremely helpful and friendly, and I have just recommended them to a friend who has to sell her mother's house in the new year.
All the staff are extremely approachable and kept us informed at all times. We hadn't moved for 48 years, so it was quite daunting but they helped us through the process.
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The worst service in ...
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1 Star Review
By : 'Marz'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : GU21
Nov 23, 2022
People found this helpful4
This is the worst service we have experienced in Woking. Be aware of your deposit as mine has been deducted when returning the flat, Seymours will put 100% effort to charge you with NO reason, NO receipt and NO evidence at all. They just want to even make more money from you. Avoid this property... Read Full Review
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Marz said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 23rd Nov 2022
This is the worst service we have experienced in Woking. Be aware of your deposit as mine has been deducted when returning the flat, Seymours will put 100% effort to charge you with NO reason, NO receipt and NO evidence at all. They just want to even make more money from you. Avoid this property agent.
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Dear all, Please do not rent ...
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1 Star Review
By : 'Bianca'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU21
Sep 30, 2022
People found this helpful3
Dear all, Please do not rent through Seymours Woking, you are dealing with children who have no idea about anything. Reported so many faults when we moved in which were declared cosmetic issues (peeling wallpaper, marks on the walls, window panes blown and a bathroom window that didn't... Read Full Review
Comments (0)Dear all,
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Bianca McHugh said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 30th Sep 2022
Dear all,
Please do not rent through Seymours Woking, you are dealing with children who have no idea about anything. Reported so many faults when we moved in which were declared cosmetic issues (peeling wallpaper, marks on the walls, window panes blown and a bathroom window that didn't open). We had to get housing standards involved because the landlord didn't want to do anything. On checkout first the wrong checkin report was past on and then the landlord wanted to make us pay for all the reported dilapidation. Only because we raised a dispute with the TDS we got our deposit back in full. If you do rent through them keep every photo and email safe.
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The worst rental in 15 years. ...
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1 Star Review
By : 'Dominique'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : GU22
Jun 16, 2022
People found this helpful2
The worst rental in 15 years. From the beginning to the end of our tenancy, Seymours Woking made it as difficult as possible for us to get urgent repairs made to the flat that we had rented from them. We rented the flat with them knowing that my partner was 8 months pregnant and them wanted a young ... Read Full Review
Comments (0)The worst rental in 15 years. From the beginning to the end of our tenancy, Seymours Woking made it as difficult as possible for us to get urgent repairs made to the flat that we had rented from them. We rented the flat with them knowing that my partner was 8 months pregnant and them wanted a young family to move in, however they ended up risking my son’s health.
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Dominique Hodge said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 16th Jun 2022
The worst rental in 15 years. From the beginning to the end of our tenancy, Seymours Woking made it as difficult as possible for us to get urgent repairs made to the flat that we had rented from them. We rented the flat with them knowing that my partner was 8 months pregnant and them wanted a young family to move in, however they ended up risking my son’s health.
When we did get the keys for the flat, we found it to be in appalling condition, which included, a lot of mould, faulty boiler, blocked waste pipe, to name just a few of our issues.
Seymours decided to declare that none of this was urgent and even a burst water pipe wasn’t urgent. I ended up contacting a plumber to get them to fix this myself.
The treatment of Seymours to tenants is completely appalling and I would never rent from them again. They only care that you pay your rent on time. They can’t even manage to send the right check out to your landlord when you leave.
The worst rental company out there!
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I would like to say a big ...
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5 Star Review
Annalise
By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : KT15
May 5, 2022
People found this helpful0
I would like to say a big thank you to Annalise who showed me around a property. What a lovely lady, who was very personable and knowledgable about the property and lettings in general. Passionate about her job. Lovely to chat too and enjoyed seeing the property with her and she answered all the... Read Full Review
Comments (0)I would like to say a big thank you to Annalise who showed me around a property. What a lovely lady, who was very personable and knowledgable about the property and lettings in general. Passionate about her job. Lovely to chat too and enjoyed seeing the property with her and she answered all the questions I had.
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Lucy said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 5th May 2022
I would like to say a big thank you to Annalise who showed me around a property. What a lovely lady, who was very personable and knowledgable about the property and lettings in general. Passionate about her job. Lovely to chat too and enjoyed seeing the property with her and she answered all the questions I had.
Seymour’s are lucky to have Annalise in their team. Thank you
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I used Seymours Estate Agents ...
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5 Star Review
Dan
By : 'Elisa'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : GU21
Apr 28, 2022
People found this helpful0
I used Seymours Estate Agents for my house search, and I couldn't be happier with the service. The whole process has been smooth and easy, Dan Konties has been brilliant to find me the right property and never failed to communicate with me along the process. Annalise has been super helpful... Read Full Review
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Elisa Bazurli said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 28th Apr 2022
I used Seymours Estate Agents for my house search, and I couldn't be happier with the service. The whole process has been smooth and easy, Dan Konties has been brilliant to find me the right property and never failed to communicate with me along the process. Annalise has been super helpful to show me around the property and answer all my questions. I highly recommend this agency!
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Always have a great service ...
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5 Star Review
Ben
By : 'Lisa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU10
Apr 7, 2022
People found this helpful0
Always have a great service from Woking branch of Seymours. Really quick to respond and always professional and friendly. I would certainly recommend using this... Read Full Review
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Lisa Jacqueline Painter said about Seymours Estate Agents
Services : Sales( As a Buyer )Date: 7th Apr 2022
Always have a great service from Woking branch of Seymours. Really quick to respond and always professional and friendly. I would certainly recommend using this branch
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Worst estate agent both for ...
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1 Star Review
By : 'Madhu'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : GU22
Aug 17, 2021
People found this helpful2
Dear All, Please refrain from either selling or renting your property through seymours estate agents, Woking branch. They are not professional and only after commission. We rented our property through them and were given tenants with no reference checks and had to sell our house. The tenants took... Read Full Review
Comments (0)Dear All,
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Madhu said about Seymours Estate Agents
Services : Letting( As a Owner )Date: 17th Aug 2021
Dear All,
Please refrain from either selling or renting your property through seymours estate agents, Woking branch. They are not professional and only after commission. We rented our property through them and were given tenants with no reference checks and had to sell our house. The tenants took all our furniture/sofas and we are still fighting to get them back.
Please choose wisely as our experience with them was disaster.
Thanks
Madhu
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Great service ...
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5 Star Review
Ben
Clarissa
By : 'Nick'
Services : Sales( As a Vendor )
Sold price : £515000
Would you recommend ? : Yes
Postcode : GU22
Jun 21, 2021
People found this helpful1
Great service received from Ben, Clarissa and the team. Buyers were found quickly and the negotiation was handled professionally, when our buyer pulled out the team found a replacement buyer within days and managed the process of sharing reports to make sure time was not lost and stamp duty... Read Full Review
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Nick said about Seymours Estate Agents
Services : Sales( As a Vendor )Date: 21st Jun 2021
Great service received from Ben, Clarissa and the team. Buyers were found quickly and the negotiation was handled professionally, when our buyer pulled out the team found a replacement buyer within days and managed the process of sharing reports to make sure time was not lost and stamp duty windows were met. Thanks for all the hard work.
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Seymours ...
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5 Star Review
Billy
Clarissa
By : 'Ahsan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU21
Jun 5, 2021
People found this helpful0
Where to start my experience with Seymours from beginning to the end was very professional and responsive started off with house viewing with Billy a true gem super knowledgeable about the property answered every question asked. Then me and Mrs. Was super impressed with his presentation after our... Read Full Review
Comments (0)Where to start my experience with Seymours from beginning to the end was very professional and responsive started off with house viewing with Billy a true gem super knowledgeable about the property answered every question asked.
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Ahsan said about Seymours Estate Agents
Services : Sales( As a Buyer )Date: 5th Jun 2021
Where to start my experience with Seymours from beginning to the end was very professional and responsive started off with house viewing with Billy a true gem super knowledgeable about the property answered every question asked.
Then me and Mrs. Was super impressed with his presentation after our case was dealt by Clarissa who was very responsive to every query raised and picked up call whenever required or called back.
We would like to Thank you so very much for being patience with us and dealing with every aspect of enquiries we had. I think we called Clarissa more then our lawyer and she got back to us every time.
Thank you Seymours it was great dealing with you Billy & Clarissa thank you for all your hard work towards getting our first property:)
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We have just exchanged on our ...
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5 Star Review
Reagan
By : 'John'
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : GU21
Feb 12, 2021
People found this helpful0
We have just exchanged on our flat. Given these difficult times, everything went well through the sales process, where potential buyers were introduced quickly and offers quickly obtained. Clarissa was extremely helpful in seeing us through from accepted offer to exchange. All in all, we would... Read Full Review
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John Perry said about Seymours Estate Agents
Services : Sales( As a Vendor )Date: 12th Feb 2021
We have just exchanged on our flat. Given these difficult times, everything went well through the sales process, where potential buyers were introduced quickly and offers quickly obtained. Clarissa was extremely helpful in seeing us through from accepted offer to exchange. All in all, we would strongly recommend the Seymours team in Woking.
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Buying our first house during ...
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5 Star Review
Amy
By : 'Cassie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU21
Feb 5, 2021
People found this helpful0
Buying our first house during pandemic has been challenging but made so much easier by the incredible Amy Krelle at Seymour’s Woking. She was in touch daily reassuring us through the process and remaining positive- going above and beyond . Very professional 5 ⭐️ The... Read Full Review
Comments (0)Buying our first house during pandemic has been challenging but made so much easier by the incredible Amy Krelle at Seymour’s Woking. She was in touch daily reassuring us through the process and remaining positive- going above and beyond . Very professional 5 ⭐️
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Cassie Gayle said about Seymours Estate Agents
Services : Sales( As a Buyer )Date: 5th Feb 2021
Buying our first house during pandemic has been challenging but made so much easier by the incredible Amy Krelle at Seymour’s Woking. She was in touch daily reassuring us through the process and remaining positive- going above and beyond . Very professional 5 ⭐️
The Gayles
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Ben Alexander managed our ...
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5 Star Review
Ben
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : GU21
Sep 27, 2020
People found this helpful1
Ben Alexander managed our sale very well. He was both knowledgeable and efficient, friendly and amenable. We recommend him. Thank you... Read Full Review
Comments (0)Ben Alexander managed our sale very well. He was both knowledgeable and efficient, friendly and amenable.
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Mark Dennis said about Seymours Estate Agents
Services : Sales( As a Vendor )Date: 27th Sep 2020
Ben Alexander managed our sale very well. He was both knowledgeable and efficient, friendly and amenable.
We recommend him.
Thank you Ben.
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Not Trustworthy and ...
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1 Star Review
By : 'shah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU21
Aug 10, 2020
People found this helpful3
When we first approached them, we were told that we were 2 months too early and told to ring them again next month which we did. Then we were told we were late because the notice period is usually 2 months. This has left us with limited choice and have to make a decision really quick. We have given ... Read Full Review
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shah said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 10th Aug 2020
When we first approached them, we were told that we were 2 months too early and told to ring them again next month which we did. Then we were told we were late because the notice period is usually 2 months. This has left us with limited choice and have to make a decision really quick. We have given them all the criteria we are looking for and one of it (we keep on mentioned this) was we might wanna have a small pet in future and they didn't take this into account until the contract process where we inquire about a pet and been told to pay more. We were expecting it has included in the total rent as we have mentioned this on numerous occasions. We also told them our budget and they show lots of property above our budget, they are not great in meeting tenant requirements. We have spoken to multiple Seymours staff throughout our process of looking for a property to rent and Seymours is very bad in handing over tenant profile from one colleague to another, we keep need to repeat stuff and been told lots of wrong information, for example, the white good comes with the property and they were not. As Seymours has monopoly the market we don't have much choice for not to go with them. I hope landlords will start using other agents that are more reliable and trustworthy. Seymours didn't take the let by sign for months and we have to take it down ourself. Seymours has included in the contract for the property to be professionally clean and it is illegal for an agent or landlord to insist tenants use a professional cleaner. We have highlighted this matter however they insisted that we were wrong which led us to contact the Tenancy Deposit Scheme. They finally come back and said we were right and would inform other tenants about this mistake ( We are not sure if other tenants are already being informed). It is very frustrating to deal with a not trustworthy agent, the flat was nice and cosy so we hope the landlord will use a different agent in the future.
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Awful!!!! ...
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1 Star Review
By : 'Zoe'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : GU21
Jul 29, 2020
People found this helpful2
They were amazing at helping us find a house, but After our new landlord pulled out during COVID we had no choice but to renew our tenancy with no options given to us when they knew we were wanting to find somewhere larger. They are now trying to charge extortionate fees for us to leave early... Read Full Review
Comments (0)They were amazing at helping us find a house, but
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Zoe Pelham said about Seymours Estate Agents
Services : Letting( As a Tenant )Date: 29th Jul 2020
They were amazing at helping us find a house, but
After our new landlord pulled out during COVID we had no choice but to renew our tenancy with no options given to us when they knew we were wanting to find somewhere larger. They are now trying to charge extortionate fees for us to leave early including the landlords commission. Absolutely disgusted with Seymours. Would rather sofa surf than use them again.
Valid reasons for needing to leave early including not feeling safe in our current area and they couldn’t care any less and want us to pay nearly £2000 in fees alone to leave.
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Seymours Woking property ...
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1 Star Review
Rianna
Doreen
By : 'Heather'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : No
Postcode : GU21
Mar 23, 2020
People found this helpful3
Seymours Woking property management division for landlords is appalling. As a property owner I cannot get hold of them. They don't return calls or emails. They ignored my instructions when the tenant changed and took the new tenants instructions instead of mine. They have missed property... Read Full Review
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Heather Poore said about Seymours Estate Agents
Services : Letting( As a Owner )Date: 23rd Mar 2020
Seymours Woking property management division for landlords is appalling. As a property owner I cannot get hold of them. They don't return calls or emails. They ignored my instructions when the tenant changed and took the new tenants instructions instead of mine. They have missed property inspections, inspected the wrong garden and shed, failed to have an emergency repair service available on a bank holiday. They have failed even to act on my instructions to transfer the property management to another agency. The partners and senior management are always "in meetings" and it's impossible to escalate issues up the chain. Never, ever, employ these agents.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3/15/2016, 9:25:57 AM by allAgents
