75% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Sep 12,2017
Sep 12,2017
0
people found
this helpful
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I had been looking for a house for few years but always been unfortunate due to vendor changing their mind or the agent not being completely honest. This all changed when I saw a house advertised by Payne & Co. I was fortunate that Tom was the agent dealing with the sale of this particular property. He was approachable and always there when I needed to clarify or ease my fears.
The intent of this review is to say a big 'thank you' for the awesome service he provided to me while I was buying our house in Ilford.
The service Tom provided exceeded my expectation and experience with other agents and trust me there have been a few. Tom had been professional, courteous, honest and very prompt throughout our dealing. It was not easy trying to buy a house sitting in the Middle East but it was made easy and painless due to Tom's commitment.
He encouraged that my family visit the house so I know that it is right for me. This was very important and courteous, it gave me the confidence that Tom was not after a quick sale. He was more interested that I buy a house that is right for my family. The family visited the house and loved it.
I was always kept me in the loop and difficult decisions were crossed with ease due to the open and honest nature of Tom. He made the process of buying a house seem simple.
I have recommended Tom (Payne & Co) to my friends and colleagues who are looking to buy a house. And if I ever decide to sell or buy another house in the near future, Tom would be my first port of call without hesitation.
The intent of this review is to say a big 'thank you' for the awesome service he provided to me while I was buying our house in Ilford.
The service Tom provided exceeded my expectation and experience with other agents and trust me there have been a few. Tom had been professional, courteous, honest and very prompt throughout our dealing. It was not easy trying to buy a house sitting in the Middle East but it was made easy and painless due to Tom's commitment.
He encouraged that my family visit the house so I know that it is right for me. This was very important and courteous, it gave me the confidence that Tom was not after a quick sale. He was more interested that I buy a house that is right for my family. The family visited the house and loved it.
I was always kept me in the loop and difficult decisions were crossed with ease due to the open and honest nature of Tom. He made the process of buying a house seem simple.
I have recommended Tom (Payne & Co) to my friends and colleagues who are looking to buy a house. And if I ever decide to sell or buy another house in the near future, Tom would be my first port of call without hesitation.
Comment on agent fees
GOOD
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Latest Reviews
23rd Mar 2021
reviewed by 'Robert'
3rd Aug 2018
reviewed by 'mervyn'
25th Sep 2017
reviewed by 'US'
21st Sep 2017
reviewed by 'Teresa'
20th Sep 2017
reviewed by 'KK'
12th Sep 2017
reviewed by 'AAMER'
Opening Hours
Address
Payne & Company
151 Cranbrook Road
Ilford
Essex
IG1 4TA
020 8518 3000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £207,000 | £645,000 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 3 | 0 | 3 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 23,2021
Mar 23,2021
0
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Mark. This is what I wrote.
-------
Payne & Co are a well-established, friendly and extremely experienced team of Estate Agents that I would highly recommend.
I have come across and dealt with many estate agents in my personal capacity when considering a potential property and ...
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Aug 03,2018
Aug 03,2018
1
people found
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do not trust this company to sell your house - seriously undervalued my property ( for what reason it seems this estate agent getting up to tricks of the old trade ) £45,000 below the last valuation 2 weeks ago - 55k below last years valuation - just had ...
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Comment on agent fees
didn't get that far
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Sep 25,2017
Sep 25,2017
0
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The service we received from Payne and Co was fantastic. I recently purchased a flat and the whole team especially Humzah was really helpful throughout the whole process....
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Comment on agent fees
Good
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Sep 21,2017
Sep 21,2017
0
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What a smooth and stress free move due to all staff who were very polite, helpful at all times.
We were updated promptly on all matters and any problems were ironed out quckly.
thank you all for your hard endeavours....
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Comment on agent fees
Good
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Sep 20,2017
Sep 20,2017
0
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Excellent customer service from both Ken and Tom. As a buyer, they made the whole process hassle free and easy and helped us complete in no time at all. Thank you very much both!...
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Sep 12,2017
Sep 12,2017
0
people found
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I had been looking for a house for few years but always been unfortunate due to vendor changing their mind or the agent not being completely honest. This all changed when I saw a house advertised by Payne & Co. I was fortunate that Tom was ...
read full review
read full review
Comment on agent fees
GOOD
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Yes
Sep 11,2017
Sep 11,2017
0
people found
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All staff have been very helpful; very professional and very patient in dealing with queries (lots).
Big THANK YOU for every thing.
Highly recommend them....
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Comment on agent fees
Good - they deserve it.
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Sep 02,2017
Sep 02,2017
0
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This is the second time we have used Payne and Co. firstly to buy and then to sell our house. I have no hesitation in recommending them. All the staff members we have dealt with have been courteous and professional and have taken a pro-active ...
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Comment on agent fees
The fees are in line with market norms.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Estate Agent in IG1 
