100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Apr 26,2012
Apr 26,2012
0
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this helpful
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From the outset, I found Nick, and AJR in general, to be genuinely helpful, beginning with the first time I looked around the house I bought.
Suggestions on the agent's part were balanced, fair and honest. Such is demonstrated by drawing attention to aspects of the properties we viewed that previously he'd found prospective buyers to be concerned about. I found this honesty very helpful in ultimately choosing the right property, as it gave me more trustworthy information to work with, allowing me to make a more informed decision.
Once the offer was made, I continued to recieve balanced advice regarding recommendations for solicitors and financial advice; advice was always accompanied with a clear justification for the advice being given. This helped me achieve my primary objective of hastening the pace of the deal.
Throughout, communication was good aside from a single computer issue at the agent's end which lasted a couple of days. This applies to communication between myself and the agent, and also to communications between the agent and the solicitors and financial advisor. The fact that all are close to each other and maintain good working relationships is an enormous (and not outwardly apparent) help.
The agent also found time to take me round the house during the buying process, to make it easier for me to plan moving in.
Possible negative criticisms are few; it would have helped enormously to have been able to have phone availability with the agent's office for a couple of hours on a Sunday, as weekends were in my case the only time I could easily make arrangements due to my working week. It was difficult finding the office as it was not well marked from the outside. Viewing slots would also benefit from being 5 minutes longer, as I found that I had five minutes less to go round a property than was comfortable, and even rushing a little the schedule of four consecutive viewings we had needed to be cut short so that the agent could make the next appointment on time.
All in all, the performance was almost as good as it is possible to get. I would recommend AJR as an agent to buy and sell through.
Suggestions on the agent's part were balanced, fair and honest. Such is demonstrated by drawing attention to aspects of the properties we viewed that previously he'd found prospective buyers to be concerned about. I found this honesty very helpful in ultimately choosing the right property, as it gave me more trustworthy information to work with, allowing me to make a more informed decision.
Once the offer was made, I continued to recieve balanced advice regarding recommendations for solicitors and financial advice; advice was always accompanied with a clear justification for the advice being given. This helped me achieve my primary objective of hastening the pace of the deal.
Throughout, communication was good aside from a single computer issue at the agent's end which lasted a couple of days. This applies to communication between myself and the agent, and also to communications between the agent and the solicitors and financial advisor. The fact that all are close to each other and maintain good working relationships is an enormous (and not outwardly apparent) help.
The agent also found time to take me round the house during the buying process, to make it easier for me to plan moving in.
Possible negative criticisms are few; it would have helped enormously to have been able to have phone availability with the agent's office for a couple of hours on a Sunday, as weekends were in my case the only time I could easily make arrangements due to my working week. It was difficult finding the office as it was not well marked from the outside. Viewing slots would also benefit from being 5 minutes longer, as I found that I had five minutes less to go round a property than was comfortable, and even rushing a little the schedule of four consecutive viewings we had needed to be cut short so that the agent could make the next appointment on time.
All in all, the performance was almost as good as it is possible to get. I would recommend AJR as an agent to buy and sell through.
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Latest Reviews
25th May 2015
reviewed by 'anonymous'
26th Jan 2015
reviewed by 'Tara'
16th Dec 2014
reviewed by 'Tim'
10th Aug 2014
reviewed by 'Immanuel'
Opening Hours
Address
Aidan J Reed
Beacon House, 10 Forest Road
Loughborough
Leicestershire
LE11 3NP
01509 610032
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £125,000 | £340,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 15 | 0 | 7 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 25,2015
May 25,2015
4
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We arranged a viewing for a house we really liked (to rent) and informed the agent we were travelling from London to view it. 45 minutes before we arrived in Loughborough, the agent called us to cancel the viewing. A message was left with no apology, ...
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May 26, 2015
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Good morning. Apologies that you did not receive the customer service you should have. Please could you let me know whether it was student property or a professional property, or simply the address, and I can look into addressing this as a training need within the company. Thank you in advance. ...
Jan 26,2015
Jan 26,2015
0
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Buying a house can be very stressful. However the staff at Aiden J reed went above and beyond to keep me informed thoughtout the entire process from having the offer accepted to picking up the keys. Everything went increadibly smoothly and i was reasured at ...
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Jan 23,2015
Jan 23,2015
0
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During a long drawn out Sale, Nick stuck to his task, responding efficiently to our questions, queries, concerns and managed it through to an ultimately satisfactory sale....
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Dec 16,2014
Dec 16,2014
0
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The agent offered good advice throughout the selling process, was able to respond quickly to any questions we had and customer service remained good from sold STC to completion. Would highly recommend....
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Aug 21,2014
Aug 21,2014
0
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We have just purchased a property through Aidan J Reed. We are very impressed by the professional, friendly and efficient service they provided throughout the process. In particular we are very grateful to Nick Parker - great negotiator, Nick Hall - excellent communicator, and Richard ...
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Aug 10,2014
Aug 10,2014
0
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We would strongly recommend Aidan J Reed to everyone who wants to sell a property for their excellent and professional service. We were fully supported and informed of every step of the sales process by their professional sales team.
We would like to thank everyone ...
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Dec 13,2013
Dec 13,2013
2
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A prospective buyer viewed the property and was disappointed that they had to call the agents 3 times to arrange a viewing, they also described the manner of the agent as rude.
Another prospective buyer arrived at 6.10 pm for a 6pm viewing to be conducted by ...
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Dec 13,2013
Dec 13,2013
0
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Following the sale of our property and a not so favourable experience with a different Estate Agent Nick restored our faith in the industry and helped us acheive a positive result in testing circumstances.
Nick and the team kept me informed throughout our purchase and ...
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Sep 18,2013
Sep 18,2013
0
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Right from the start they were very positive about the saleability of the house and their ability to get a buyer quickly. The photos were fantastic. It sold within a week at the asking price.
The real value was when the chain of 5 developed problems ...
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Apr 09,2013
Apr 09,2013
0
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Excellent, very helpful. No fuss or hard sales pitch and excellent. Valued the property at 20k more than the other company I had a quote from and I received only 1k off the asking price - so obviously far more knowledgable than harts.
Follow up ...
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Mar 29,2013
Mar 29,2013
0
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A long and complicated sale was made easy by the staff which meant low stress for me and my family. They had to manage tenants, buyers, seller and buyers landlord. I would use them again and recommend them to a friend....
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Mar 26,2013
Mar 26,2013
0
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Excellent service was provided by Aidan J Reed - just the right balance between professional and individual service. We sold our house within 2 weeks of it going onto the market and we got the asking price also! Special thanks to Nick Hall and Richard Harrison ...
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Mar 12,2013
Mar 12,2013
0
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Aidan Reed were very helpful and very efficient during my house purchase which is all one can ask for really. The negotiation process was open and honest and I felt that I was being given a realistic take on what the vendor would actually accept ...
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Mar 06,2013
Mar 06,2013
0
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I sold my own property through Aiden reed estate agents as well as purchasing my new property. Richard harrison viewed my house and was very courteous and prompt during his visit. I was happy with the way my property was marketed and we had a ...
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Mar 06,2013
Mar 06,2013
0
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I recently sold my house with Aidan Reed and found them very professional and friendly ,they kept me fully informed throughout the whole process and were very supportive in what can be a stressful time right up to the hour of moving.I would most ...
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Feb 12,2013
Feb 12,2013
0
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I thought the staff at AJR valued my property at a fair price, they marketed it well. They did the viewing which resulted in our sale. They kept me up to date with progress and responded to my queries promptly. A very happy customer and ...
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Feb 04,2013
Feb 04,2013
0
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We had three valuations when we decided to put our house on the market. Aiden J Reed was nt the highest but the service they were offering was to a high standard. Nick hall was in charge, the communication between himself and my husband and ...
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Feb 03,2013
Feb 03,2013
0
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As first time buyers we were given prompt and friendly advice regarding any queries. All issues were dealt with in an efficient manner and we were updated regularly. We would definitely recommend them to friends looking to buy a house....
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Feb 01,2013
Feb 01,2013
0
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Aiden J Reed's Richard Harrison was very helpful and came across and the most professional when we were sourcing and agent and obtaining valuations. Although the valuation from Richard and Aiden J Reed wasn't the highest we progressed the sale of our house with them ...
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Jan 31,2013
Jan 31,2013
0
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Sold and purchased with this agent in 2011/12. Very helpful and friendly on both counts. The advice given was sound and realistic. Excellent service from Nick Hall and Richard Harrison in particular. Would definitely recommend....
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Jan 29,2013
Jan 29,2013
0
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We knew that Aiden J Reed was one of the best sales agents in Loughborough. What we didn't know was that they care about the buyers of their properties as well. We received an excellent service that we could have only dreamed of. From day ...
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Jan 27,2013
Jan 27,2013
0
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Suggested a higher selling price for our house than another local agent, and found a buyer within a couple of weeks -- might even have been only a week. The service was good -- always replied quickly to emails and phone messages, and were generally ...
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Jan 27,2013
Jan 27,2013
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We searched for a house in Loughborough for nearly two years and were able to use all if the estate agents available in this period. Aidan Reed were one if the best because if the service received from Nick Parker in particular and Nick Hall. ...
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Apr 26,2012
Apr 26,2012
0
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From the outset, I found Nick, and AJR in general, to be genuinely helpful, beginning with the first time I looked around the house I bought.
Suggestions on the agent's part were balanced, fair and honest. Such is demonstrated by drawing attention to aspects of ...
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Apr 23,2012
Apr 23,2012
0
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We found Nick to always be extremely helpful in anything we asked of him, and would always go that extra mile for you. A very friendly and nice person to deal with. We wish him well for the future...
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