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Brookdale Property Management
4.9/5, 2039 Reviews
95% Recommended
96% letting valuation accuracy
98% letting fee satisfaction
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage close to 1100 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 13 staff
and 5 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
The UK's largest customer review website for the property industry.
Brookdale Property Management
1144 Lincoln Road,PE4 6BP
Certified Customer Experience
Report Summary
Report generated on (05 April 2025 @ 06:58:15)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Natalia Kaminska on 31st Aug 2024
5 Star Review
I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ensure a comfortable living experience.
During these two years, any problems that arose were resolved promptly and efficiently. For example, when repairs were needed, specialists were dispatched quickly, and all work was completed to a high standard.
Brookdale Property Management truly cares about their tenants, which is evident in their attention to detail and willingness to help in any situation.
I highly recommend Brookdale to anyone looking for a reliable landlord with excellent service.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Laurence Dobney on 30th Aug 2024
5 Star Review
Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me as a landlord to repair and modernise the property as necessary. Good quality accommodation is then provided to good quality tenants. Happiness.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Glyn Heath on 30th Aug 2024
5 Star Review
I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord I can maintain my prioperties to a high standard and also ensure that my tenants are getting an excellent service and have repairs seen to expediently. I would recommend Brookdale as a letting agent to any landlord/lady renting properties in the Peterborough and having rented for several years when I was younger, with varying experiences of quality, I would be confident to rent from Brookdale.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Richard Knight on 30th Aug 2024
5 Star Review
Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them 100%.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Phil on 29th Aug 2024
5 Star Review
The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. Thoroughly recommended.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 05/04/2025
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"I rented my first property..."
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5 Star Review
By : 'Kelv'
Services : Letting(As a Tenant)
Rent PCM : £475
Would you recommend ? : Yes
Postcode : PE2
Dec 1, 2014
People found this helpful4
I rented my first property from Brookdale Property Management in 2004. Since then I moved around five times as I wanted to up-size from time to time. The service level every time was excellent. Right from the application processes to the ongoing management provided by Brookdale. The very few maintenance issues I had to report during my time renting from them were dealt with at, literally, lightning speed. Every time I called about maintenance issues/problems my enquiry was dealt with by knowledgeable staff who always had time to listen and NEVER fobbed me off. I get the impression they are not youngsters but "time served". If they had to refer the issue to the Landlord to get permission for repairs/maintenance, they always kept me up to date. I suspect they have a far superior computer system than other letting agents I have rented from in the past as they communicate regularly regarding outstanding issues and every time I phoned, whoever I spoke to could easily access the file notes. I was never told "Fred is not in/out at the moment so phone back". They seemed to always share collective responsibility for any issue relating to Customer Service. I have recently moved from the UK so had to ask Brookdale to remove me from the tenancy that I shared with my flat-mate. It was done in less than 24 hours and all explained to me.
Comments on Agent Fees
Brookdale are up-front about their fees and they are actually very reasonable. You may be able to find cheaper but you will not get the level of Customer service - I am sure
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Latest Reviews
Natalia Kaminska
Laurence Dobney
Richard Knight
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 96% | 98.00% | £320 | £6,300 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 681 | 22 | 1200 | 71 | 0 | 0 | 0 | 0 | 47 | 5 |
Areas covered
- PE1
- PE10
- PE2
- PE3
- PE4
- PE5
- PE6
- PE7
Address
Brookdale Property Management
1144 Lincoln Road, Peterborough, Cambridgeshire
PE4 6BP
01733 327788
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 13:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Trustworthy ...
5 Star Review
Dave
Ali
By : 'Natalia'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : PE3
Aug 31, 2024
People found this helpful0
I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ensure a ... Read Full Review
Attached Files
Comments (0)
I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ensure a comfortable living experience.
Was this helpful?:
Natalia Kaminska said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 31st Aug 2024
I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ensure a comfortable living experience.
During these two years, any problems that arose were resolved promptly and efficiently. For example, when repairs were needed, specialists were dispatched quickly, and all work was completed to a high standard.
Brookdale Property Management truly cares about their tenants, which is evident in their attention to detail and willingness to help in any situation.
I highly recommend Brookdale to anyone looking for a reliable landlord with excellent service.
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Brookdale Property Management ...
5 Star Review
Richard
By : 'Laurence'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : PE2
Aug 30, 2024
People found this helpful0
Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me as a landlord to ... Read Full Review
Comments (0)Was this helpful?:
Laurence Dobney said about Brookdale Property Management
Services : Letting( As a Owner )Date: 30th Aug 2024
Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me as a landlord to repair and modernise the property as necessary. Good quality accommodation is then provided to good quality tenants. Happiness.
The UK's Largest Customer Review Website for the Property Industry
Excellent service from ...
5 Star Review
Magdalena
Georgia
By : 'Glyn'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : PE1
Aug 30, 2024
People found this helpful0
I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord I can maintain my ... Read Full Review
Comments (0)Was this helpful?:
Glyn Heath said about Brookdale Property Management
Services : Letting( As a Owner )Date: 30th Aug 2024
I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord I can maintain my prioperties to a high standard and also ensure that my tenants are getting an excellent service and have repairs seen to expediently. I would recommend Brookdale as a letting agent to any landlord/lady renting properties in the Peterborough and having rented for several years when I was younger, with varying experiences of quality, I would be confident to rent from Brookdale.
The UK's Largest Customer Review Website for the Property Industry
Using 4 different agents I ...
5 Star Review
Dave
By : 'Richard'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : PE4
Aug 30, 2024
People found this helpful0
Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them ... Read Full Review
Comments (0)Was this helpful?:
Richard Knight said about Brookdale Property Management
Services : Letting( As a Owner )Date: 30th Aug 2024
Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them 100%.
The UK's Largest Customer Review Website for the Property Industry
The ultimate ...
5 Star Review
Daniel
Magdalena
By : 'Phil'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : PE2
Aug 29, 2024
People found this helpful0
The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. Thoroughly ... Read Full Review
Comments (0)Was this helpful?:
Phil Nicholson said about Brookdale Property Management
Services : Letting( As a Owner )Date: 29th Aug 2024
The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. Thoroughly recommended.
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Great ...
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5 Star Review
Magdalena
Craig
By : 'Tenant'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE2
Apr 4, 2025
People found this helpful0
I've had a great experience with Brookdale Property Management. The team is professional, responsive, and always willing to help. Any issues are dealt with quickly and efficiently, and they really make the whole process smooth and stressfree. Highly recommend their ... Read Full Review
Comments (0)Was this helpful?:
Tenant said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 4th Apr 2025
I've had a great experience with Brookdale Property Management. The team is professional, responsive, and always willing to help. Any issues are dealt with quickly and efficiently, and they really make the whole process smooth and stressfree. Highly recommend their services!
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Very Good Service ...
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5 Star Review
Natalie
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Apr 2, 2025
People found this helpful0
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
Comments (0)Was this helpful?:
Chiamaka said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 2nd Apr 2025
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite pleased so far.
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I highly recommend the ...
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5 Star Review
Mikey
By : 'Arinze'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Apr 2, 2025
People found this helpful0
I highly recommend the Brookdale property. They have a very smooth application process, very friendly staff and responds quickly to any maintenance ... Read Full Review
Comments on Agent Fees
N/a
Comments (0)Was this helpful?:
Arinze said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 2nd Apr 2025
I highly recommend the Brookdale property. They have a very smooth application process, very friendly staff and responds quickly to any maintenance concerns.
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Very Good Service ...
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5 Star Review
Natalie
Daniel
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Apr 2, 2025
People found this helpful0
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
Comments (0)Was this helpful?:
Chiamaka said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 2nd Apr 2025
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite pleased so far.
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Very Good Service ...
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5 Star Review
Natalie
Daniel
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Apr 2, 2025
People found this helpful0
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
Comments (0)Was this helpful?:
Chiamaka said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 2nd Apr 2025
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite pleased so far.
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Very Good Service ...
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5 Star Review
Natalie
Daniel
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Apr 2, 2025
People found this helpful0
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
Comments (0)Was this helpful?:
Chiamaka said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 2nd Apr 2025
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite pleased so far.
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Very Good Service ...
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5 Star Review
Natalie
Daniel
By : 'Chiamaka'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Apr 2, 2025
People found this helpful0
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite ... Read Full Review
Comments (0)Was this helpful?:
Chiamaka said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 2nd Apr 2025
Natalie was very helpful in the tenancy application process. My questions were promptly addressed throughout the process. Since I moved in, Daniel has been very helpful in addressing issues arising in the course of my stay. Overall, Brookdale renders very good property letting services. I am quite pleased so far.
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It was a very easy and ...
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5 Star Review
By : 'Sere'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Apr 2, 2025
People found this helpful
It was a very easy and convenient experience to rent the house with Brookdale Property Management services. All the processes were quite transparent and ... Read Full Review
Comments (0)Was this helpful?:
Sere e said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 2nd Apr 2025
It was a very easy and convenient experience to rent the house with Brookdale Property Management services. All the processes were quite transparent and quick.
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Good communication and ...
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4 Star Review
By : 'Natasha'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE2
Mar 30, 2025
People found this helpful
I always get quick responses to any maintenance issues and these are resolved quickly and good clear communication throughout, I have been pleased with all the property management since moving in and the property was in really good condition with a detailed inventory completed. I did find the ... Read Full Review
Comments (0)Was this helpful?:
Natasha said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 30th Mar 2025
I always get quick responses to any maintenance issues and these are resolved quickly and good clear communication throughout, I have been pleased with all the property management since moving in and the property was in really good condition with a detailed inventory completed. I did find the process of applying the tenancy quite extensive with the amount of detail and formschecks required which was more than I had previously experienced renting but this was all processed efficiently to get my tenancy confirmed.
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This agency helped me find a ...
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5 Star Review
By : 'Jane'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE4
Mar 27, 2025
People found this helpful0
This agency helped me find a property quick and easy and in my price ... Read Full Review
Comments on Agent Fees
Fees were in my price range
Comments (0)Was this helpful?:
Jane Robb said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 27th Mar 2025
This agency helped me find a property quick and easy and in my price range
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The agents helped me move ...
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5 Star Review
By : 'Jane'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
Mar 27, 2025
People found this helpful0
The agents helped me move house quickly and easily with no problems ... Read Full Review
Comments (0)Was this helpful?:
Jane Robb said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 27th Mar 2025
The agents helped me move house quickly and easily with no problems involved
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Iwas completely impressed ...
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5 Star Review
By : 'Aiste'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Sold price : £795
Would you recommend ? : Yes
Postcode : PE4
Mar 21, 2025
People found this helpful0
I was completely impressed with their professionalism and customer ... Read Full Review
Comments (0)Was this helpful?:
Aiste said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 21st Mar 2025
I was completely impressed with their professionalism and customer service.
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Iwas completely impressed ...
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5 Star Review
Mikey
By : 'Aiste'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : PE4
Mar 21, 2025
People found this helpful0
I was completely impressed with their professionalism and customer ... Read Full Review
Comments (0)Was this helpful?:
Aiste said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 21st Mar 2025
I was completely impressed with their professionalism and customer service.
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Iwas completely impressed ...
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5 Star Review
Mikey
By : 'Aiste'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : PE4
Mar 21, 2025
People found this helpful0
I was completely impressed with their professionalism and customer ... Read Full Review
Comments (0)Was this helpful?:
Aiste said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 21st Mar 2025
I was completely impressed with their professionalism and customer service.
The UK's Largest Customer Review Website for the Property Industry
Iwas completely impressed ...
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5 Star Review
Mikey
By : 'Aiste'
Branch : Peterborough, 1144 Lincoln Road
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : PE4
Mar 21, 2025
People found this helpful0
I was completely impressed with their professionalism and customer ... Read Full Review
Comments (0)Was this helpful?:
Aiste said about Brookdale Property Management
Services : Letting( As a Tenant )Date: 21st Mar 2025
I was completely impressed with their professionalism and customer service.
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 2039 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 3/5/2024, 11:08:31 AM by allAgents
Awards won by Brookdale Property Management
Regional Awards Won by Brookdale Property Management
Individual Branch Awards
2022 Best Letting Agent in East of England
2023 Best Letting Agent in East of England
2024 Best Letting Agent in East of England
