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James Hardern
3.8/5, 9 Reviews
80% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
89% letting fee satisfaction
About James Hardern
Senior Property Manager at Ascend Properties
241 Deansgate,ManchesterGreater Manchester
M3 4EN 0161 637 8336
James is a one stop shop for managing properties – ranging from preparing the properties for the start of the tenancy, arranging the works and deposit return following the end of the tenancy and all wacky and wonderful queries in between. He is the sole point of contact for the tenant to ensure their time in
our properties is enjoyable and relaxing.
Latest Reviews
Katherine Bennett
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 0% | 0% | 0% | 0% |
| Lettings | 0% | 89% | 0% | 100% |
Latest Properties
No Property Found
No Property Found
Easily the worse letting ...
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1 Star Review
James
By : 'F.A.'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : L3
31 Aug 2021
People found this helpful69
Easily the worse letting agents in NW England, if not the entire UK. Firstly, ignore the good reviews by new tenants. As noted in other reviews, Ascend bribe new tenants by offering to put them in a sweepstake in return for a good review here. Once they have your signature on a lease, they ... Read Full Review
I have been managed by ascend ...
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5 Star Review
James
By : 'Katherine'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : L3
29 Jul 2020
People found this helpful0
I have been managed by ascend for over 5 years now. Every problem has been dealt with with the upmost professional and caring way I have never had to follow up any concern , they have always got back to me in the most professional way. Me personally I would never rent from anyone else as I have ... Read Full Review
Ascend Properties - Excellent ...
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5 Star Review
Nicole
James
By : 'Anjani'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : PO4
29 Jul 2020
People found this helpful0
I had never had any issue with ascend properties in past 2.6 yrs . Very professional and any issue reported are quickly addressed on time . I want to take this opportunity to appreciate Nicole Moore who is always prompt in replying to my queries . Thank you so much for all your support ... Read Full Review
Worst customer service ...
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1 Star Review
James
By : 'Anonymous'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : LS11
15 Oct 2018
People found this helpful43
Helpful up to signing the contract, after which have absolutely no interest in solving any issues for myself and half almost decline to discuss issues with the landlord. I've been waiting for a parking permit for the past 12 weeks - chase up every couple weeks and everytime get an apology ... Read Full Review
Comments on Agent Fees
Horrific customer service for tenant.
James is so far a ...
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5 Star Review
James
By : 'Alex&Peter'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L173
13 Jun 2017
People found this helpful0
James is so far a professional agent. He was helpful, friendly, I called him with a question and he got back to me straight away, he was very fast in order to help us to secure our property. It's been a speedy, safe and good process. I highly recommend Ascend ... Read Full Review
Comments on Agent Fees
James is very freindly and professional and most importantly, he explained us things in detail with good patience.
waste of time. they're ...
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1 Star Review
James
By : 'current'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M4
12 Apr 2016
People found this helpful31
waste of time. they're probably going extra mile when you are looking for renting a place, but once you have a contract, forget about ... Read Full Review
By : Adam Stephenson
10 May 2016I'm sorry to hear you feel this way. We do strive to go that extra mile (as you'll see in our other reviews) so i'd like to speak to you personally to address the concerns you've raised. As you've ...
I have rented with 7 ...
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5 Star Review
Rob
James
By : 'Alexa'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : M1
30 Oct 2015
People found this helpful0
I have rented with 7 different estate agents in Manchester and Ascend were by far the best to date. I usually call estate agents for viewings, but instead I sent them a message via their website. Ashley Cobban got back to me the same day to arrange a viewing. When I turned up at the property Rob ... Read Full Review
Very systematic, helpful, and ...
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5 Star Review
James
By : 'pejman'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : M4
26 Apr 2015
People found this helpful0
Very systematic, helpful, and easy going. I received a text with address and date of the property soon as I booked the ... Read Full Review
This was my first experience ...
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5 Star Review
James
James
By : 'Luke'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : M44
8 Apr 2015
People found this helpful0
This was my first experience in renting property. The staff at Ascend Properties, were extremely helpful and understanding. No question was too much trouble, whether it was a simple question or not, it was answered. I would like to thank James, Amanda, Erin & Ashley for all their help. Very ... Read Full Review
1 - 9 of 9 items
Awards won
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