“The most awful company I've ever dealt with!...”
1 Star Review
Feb 19,2024
By:
'Charlotte'
Feb 19,2024
Branch: London, Marlborough House, 298 Regents Park Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: MK2
Branch: London, Marlborough House, 298 Regents Park Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: MK2
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Crabtree are honestly the most awful company I've ever had to deal with. I wish I could give zero stars because 1 star is too many. I've been fighting the same three issues for 25 months now and still no resolution. One has been particularly impactful to my life regarding the car park gate that my flat is right above. I've explained in great detail the effects to my mental health and well-being that the issues have caused and Crabtree just do not care. I've had 3 separate property managers and all three of them have been full of lies and empty promises that they have no intention of sticking too. The assistant property manager and the team leader are just as bad, except they don't reply to me (female), they only reply when my landlord (male) gets involved, which really aggravates me. And the worst part is, there is no getting away from Crabtree because they manage the properties. They are quick to take your money and then do absolutely nothing to sort the issues. Ive had a bad time with SSE during my time in my current property which resulted in the ombudsman getting involved, and I'd take SSE over Crabtree anyday. Crabtree should be extremely ashamed of themselves for their lack of duty/care to their customers!
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