“Fortunate to have Naina onboard!...”
4 Star Review
Jun 07,2021
By:
'Drew'
Jun 07,2021
Branch: London, Marlborough House, 298 Regents Park Road
Services: They manage our building
Would you recommend?: Yes
Postcode: TW3
Branch: London, Marlborough House, 298 Regents Park Road
They manage our building
Postcode: TW3
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To whom it may concern,
We took possession of our home in a block of flats (est2006) back in 2014/2015..around the same time Crabtree Property Mgmt was appointed. We have had multiple reps ever since.. most of whom had only lasted a couple of months. The building has been on decline ever since. Our former PM left before they could address all the escalating repairs leaving Property Managing Assistant, Naina, (who has only recently come on scene) to take care of in the meantime. Although not entirely in her job description, Naina has been doing a wonderful job addressing all the new and outstanding matters in the interim_including; black mould; CCTV access; carpet cleaning/stain removal; door repairs; hall pigeons entering via the loose cladding; even a huge section of our ceiling that is still missing when it was removed by inspectors trying to locate the source(s) of all the water ingress. Naina has been amazing at regularly updating us on maintenance projects and when we should expect them by succinct and timely communications. We have been waiting a very long time for someone like Naina!
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