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Ilfracombe, EX34
4.4/5, 13 Reviews
85% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
No Description Found
Latest Reviews
The Italian One
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Webbers Estate Agents
48 High Street, Ilfracombe, Devon
EX34 9QB
01271 863091
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Webbers Estate Agents Branches (View All 18)
Giving Estate Agents A Bad ...
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1 Star Review
By : 'KS'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : EX34
30 Aug 2020
People found this helpful0
Very disappointed with their service. I telephoned the office to request a viewing of a sales property, and received huffs and puffs and no, we are too busy. After 2 minutes, I was lucky enough to be squeezed in. My viewing was hurried, and I was made to feel as much of an inconvenience on the... Read Full Review
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KS said about Webbers Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 29th Aug 2020
Very disappointed with their service. I telephoned the office to request a viewing of a sales property, and received huffs and puffs and no, we are too busy. After 2 minutes, I was lucky enough to be squeezed in. My viewing was hurried, and I was made to feel as much of an inconvenience on the viewing as I was requesting it. This has happened twice, and I now no longer will view properties with their agency, and instantly discount them when I see the advertisement is with Webbers. Having spoken to my parents who have been both landlords and tenants of Webbers, their comments were "as snotty to their landlords as they are to their tenants". Webbers even returned their tenants deposit in full despite the carpet being destroyed and needing to be fully replaced, and other damages caused throughout the property. Being in lettings myself, I'm saddened that Agents like Webbers give Estate Agents a bad name. I will not be viewing, purchasing, letting or renting through any Webbers branch.
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The agent was very helpful in ...
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5 Star Review
By : 'Blanchard'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX34
30 Apr 2014
People found this helpful0
The agent was very helpful in locating the owner of the property that we were interested in as the seller had just removed it from the selling market. She answered all our queries and helped us during the process of selling. Would recommend the agency to... Read Full Review
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Blanchard said about Webbers Estate Agents
Services : Sales( As a Buyer )Date: 29th Apr 2014
The agent was very helpful in locating the owner of the property that we were interested in as the seller had just removed it from the selling market. She answered all our queries and helped us during the process of selling. Would recommend the agency to others.
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Personal, friendly service. ...
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5 Star Review
Patsy
By : 'Rick'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX34
15 Jan 2014
People found this helpful0
Personal, friendly service. Prompt responses to telephone calls, emails, etc. Very professional and not at all "pushy". I would not hesitate to recommend them to anyone buying or selling... Read Full Review
Comments (0)Personal, friendly service. Prompt responses to telephone calls, emails, etc.
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Rick Lomas said about Webbers Estate Agents
Services : Sales( As a Buyer )Date: 15th Jan 2014
Personal, friendly service. Prompt responses to telephone calls, emails, etc.
Very professional and not at all "pushy".
I would not hesitate to recommend them to anyone buying or selling property.
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We rented this property for ...
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1 Star Review
Katie
By : 'The'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EX34
8 Mar 2013
People found this helpful11
We rented this property for over 2 years with Webbers, we never had a problem with this estate agent until Miss Du Toit took charge of the Ilfracombe letting branch. We have a disabled daughter which was diagnosed with retinitis pigmentosa (she's going blind...) last year. We asked Webbers to... Read Full Review
Comments (2)We rented this property for over 2 years with Webbers, we never had a problem with this estate agent until Miss Du Toit took charge of the Ilfracombe letting branch.
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The Italian One said about Webbers Estate Agents
Services : Letting( As a Tenant )Date: 8th Mar 2013
We rented this property for over 2 years with Webbers, we never had a problem with this estate agent until Miss Du Toit took charge of the Ilfracombe letting branch.
We have a disabled daughter which was diagnosed with retinitis pigmentosa (she's going blind...) last year. We asked Webbers to contact the landlord for permission to install a hand rail on the stairs as social services offered one because they thought it would help our daughter.
The landlord (Fiona Mathers) refused point blank. On the 17th of December 2012 we asked Miss Du Toit to ask the landlord to reconsider regarding the hand rail. The same evening we got a notice to quit hand delivered though our letterbox. Although the landlord did not need to offer a reason for the eviction notice (bearing in mind that we passed each and every quarterly inspection by Webbers), it seemed obvious to me that it had something to do with the hand rail. I then discovered that the landlord, by law, would not have been able to increase the rental fee for 2 years if she did agree to the hand rail modification suggested by the social services.
On the 17th of February 2013 we vacated the property. We deep cleaned the kitchen, the bathroom, shampooed the carpets, repainted the kitchen and generally left the property in very good condition.
In order to move out in time with the landlord deadline, we had to leave a couple of broken items outside the property for me to collect and take to the skip during the following week.
Webbers held our deposit of £795 in a scheme. At the time of leaving we owed £375 rent for February.
Miss Du Toit contacted us informing me that she had the broken items outside the property collected by tradesman on the 18th and she mentioned that we would be charged £60 for this (bearing in mind that the skip is 5 miles away from the property).
She also mentioned that there were a couple of scuff marks in the dining room where a picture was hanging and scuffs also on 2 radiators where a clothes hanger was used to live.
We offered to go back to the property and fix these small markings but the landlord (Fiona Mathers) refused us permission to do so.
We then received an email from Miss Du Toit (outside the 2 weeks limit they had for returning our deposit) with the following costs quoted:
£375 rent arreas (not disputed by us)
£100 + Vat for retouching 2 radiators
£150 for repainting the scuff marks on the wall and filling 2/3 tiny holes in the walls.
£60 for unnecessary rubbish removal
This would mean we would only get £90 back from our deposit. We told miss Du Toit that we would dispute that, at which point she said that if that was the case, she would apply a admin charge to the amount owed, meaning we would get nothing unless we agreed to their quotes, which in my view amounts to blackmail....
I also would like to mention that I have taken photographic evidence of how we left the property should anyone want to see these pictures.
All in all, I RECOMMEND ANY PROSPECTIVE TENANT TO STAY WELL AWAY FROM WEBBERS ILFRACOMBE, MISS DU TOIT AND THE LANDLORD FIONA MATHERS.
I would also like to point out, that the rest of the Webbers team have always been polite and reasonable to us.
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By : Department Manager
20 Mar 2013We welcome the opportunity to respond and we totally refute the comments made by the tenants. There are a number of inaccurate allegations within the statement, and many points have been taken out...
First class customer service, ...
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5 Star Review
Helen
By : 'GC'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
7 Sept 2012
People found this helpful0
First class customer service, called when they said they would and did what they said they would do! A real breath of fresh air as I expected this experience to be a chore but it was really pleasurable! The bottle of wine was a nice touch, so good I forget to take the keys for the property I... Read Full Review
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GC said about Webbers Estate Agents
Services : Sales( As a Buyer )Date: 7th Sep 2012
First class customer service, called when they said they would and did what they said they would do! A real breath of fresh air as I expected this experience to be a chore but it was really pleasurable! The bottle of wine was a nice touch, so good I forget to take the keys for the property I purchased!
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All the staff at Webbers ...
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5 Star Review
By : 'Polly'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
13 Jan 2012
People found this helpful0
All the staff at Webbers Ilfracombe were extremely helpful, always prepared to answer any queries. We put the house on the market in May and sold in November 2011, after taking the agents advice to reduce our price. We were delighted to have sold our house during such difficult financial... Read Full Review
Comments (0)All the staff at Webbers Ilfracombe were extremely helpful, always prepared to answer any queries.
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Polly Milner said about Webbers Estate Agents
Services : Sales( As a Vendor )Date: 13th Jan 2012
All the staff at Webbers Ilfracombe were extremely helpful, always prepared to answer any queries.
We put the house on the market in May and sold in November 2011, after taking the agents advice to reduce our price.
We were delighted to have sold our house during such difficult financial times.
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The help and assistance we ...
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5 Star Review
Roz
Lee
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
12 Jan 2012
People found this helpful1
The help and assistance we received from this agent was 1st class and would not hesitate to recomend them. As we were moving from another area( and it was the first move we've made in 30years) we were delighted by the service given.They kept in touch with us constantly and arranged,on our behalf, ... Read Full Review
Comments (0)The help and assistance we received from this agent was 1st class and would not hesitate to recomend them.
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Mr and Mrs R S Leakey said about Webbers Estate Agents
Services : Sales( As a Buyer )Date: 12th Jan 2012
The help and assistance we received from this agent was 1st class and would not hesitate to recomend them.
As we were moving from another area( and it was the first move we've made in 30years) we were delighted
by the service given.They kept in touch with us constantly and arranged,on our behalf, for local builders to visit the property
to give estimates for work that needed carrying out so that everything went along smoothly.
We can't praise Roz,who worked most closely with us, and Lee for helping us to find and purchase the retirement
property of our dreams.To be fair to everyone that we spoke to in the office on numerous phone calls they were always very polite and helpful.
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Having decided to buy in an ...
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5 Star Review
Roz
By : 'Michelle'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
12 Jan 2012
People found this helpful1
Having decided to buy in an area I was not that fimiliar with Roz from Webbers kindly recommended a cross section properties by type and area. She then schedule the viewings so that we were able to see about 7 properties in one afternoon. I didn't feel pressured or hurried at any of the viewings. ... Read Full Review
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Michelle H said about Webbers Estate Agents
Services : Sales( As a Buyer )Date: 12th Jan 2012
Having decided to buy in an area I was not that fimiliar with Roz from Webbers kindly recommended a cross section properties by type and area. She then schedule the viewings so that we were able to see about 7 properties in one afternoon. I didn't feel pressured or hurried at any of the viewings. I was lucky enough to find something suitable from the initial selection but I felt that even if this hadn't been the case Roz would have been happy to continue showing me places until I did eventually find something.
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Webbers provided a good ...
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5 Star Review
By : 'Ken'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
12 Jan 2012
People found this helpful1
Webbers provided a good competent all encompassing service to enable a speedy and satisfactory sale to... Read Full Review
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Ken Leary said about Webbers Estate Agents
Services : Sales( As a Vendor )Date: 12th Jan 2012
Webbers provided a good competent all encompassing service to enable a speedy and satisfactory sale to proceed.
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I purchased a property from ...
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5 Star Review
Helen
Lee
By : 'M.'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
12 Jan 2012
People found this helpful1
I purchased a property from this branch last year and from the first call I made having seen a place in the paper I wanted to buy, they were most attentive and always available to speak to if I needed feedback on progress. Helen was so polite and helpful and always turned out for me to view or... Read Full Review
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M. Palmer said about Webbers Estate Agents
Services : Sales( As a Buyer )Date: 12th Jan 2012
I purchased a property from this branch last year and from the first call I made having seen a place in the paper I wanted to buy, they were most attentive and always available to speak to if I needed feedback on progress. Helen was so polite and helpful and always turned out for me to view or measure for furnishings etc. so yes, first class, thank you to Helen, Lee and the team in Ilfracombe.
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Webbers were superb, ...
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5 Star Review
Katie
Patsy
By : 'Claire'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
11 Jan 2012
People found this helpful1
Webbers were superb, negotiations were not straight forward, nor was the conveyencing. Webbers sorted this out and made sure we were in for our November deadline. Many thanks to Katie and... Read Full Review
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Claire said about Webbers Estate Agents
Services : Sales( As a Buyer )Date: 11th Jan 2012
Webbers were superb, negotiations were not straight forward, nor was the conveyencing. Webbers sorted this out and made sure we were in for our November deadline. Many thanks to Katie and Patsy.
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I found the staff at Webbers ...
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5 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
9 Jan 2012
People found this helpful0
I found the staff at Webbers Estate Agents, Ilfracombe, to be highly professional and helpful and they kept me well informed at all stages of the selling process. I would use their expertise again and would recommend them to both buyers and sellers having previously bought a property from... Read Full Review
Comments (0)I found the staff at Webbers Estate Agents, Ilfracombe, to be highly professional and helpful and they kept me well informed at all stages of the selling process.
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Mrs T S Russell said about Webbers Estate Agents
Services : Sales( As a Vendor )Date: 9th Jan 2012
I found the staff at Webbers Estate Agents, Ilfracombe, to be highly professional and helpful and they kept me well informed at all stages of the selling process.
I would use their expertise again and would recommend them to both buyers and sellers having previously bought a property from them.
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We found all of the team ...
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5 Star Review
Katie
By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
8 Jan 2012
People found this helpful0
We found all of the team there to be bright friendly and responsive. the branch is comfortable and well laid out and the property details well-considered and presented. All the team offered a warm friendly welcome and when our purchase was underway, they were helpful and efficient with all... Read Full Review
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David Waters said about Webbers Estate Agents
Services : Sales( As a Vendor )Date: 8th Jan 2012
We found all of the team there to be bright friendly and responsive. the branch is comfortable and well laid out and the property details well-considered and presented. All the team offered a warm friendly welcome and when our purchase was underway, they were helpful and efficient with all communication and negotiation. In particular this was the responsibility of Katie Spears.
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