99% lettings valuation accuracy
98% lettings fee satisfaction
Based in the heart of Stoke on Trent, Wards Property Management offer an honest and competatively priced property management service. Our knowledgeable and dedicated team have many years of lettings experience and are always on hand to answer any queries you may have. Our Prime position in Stoke town centre ...
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Based in the heart of Stoke on Trent, Wards Property Management offer an honest and competatively priced property management service. Our knowledgeable and dedicated team have many years of lettings experience and are always on hand to answer any queries you may have. Our Prime position in Stoke town centre offers excellent coverage for the Five Towns of the Potteries. Offering a No Let, No Fee service, why not give us a try, call Wards today on 01782 848700
Latest Reviews
View all Reviews 183
1st Nov 2024
reviewed by 'Sophia'
30th Oct 2024
reviewed by 'Ebony'
29th Oct 2024
reviewed by 'Emily'
29th Oct 2024
reviewed by 'Karl'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 99% | 98% | £345 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 113 | 5 | 35 | 4 | 2 | 0 | 2 | 0 | 21 | 1 |
Areas covered
- ST4
- Stoke on Trent
- ST9
- Burslem
- ST1
- Tunstall
- ST2
- Hanley
- ST3
- Fenton
- ST5
- Longton
- ST6
- Normacot
- ST7
- Penhkull
- ST8
- Hartshill
- Newcastle under lyme
- Trentham
Address
129-131 Church Street
Stoke on Trent
Staffordshire
ST4 1DB
01782 848700
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Estate agents
Latest Properties
to Rent 22
Images & Videos
Nov 01,2024
Nov 01,2024
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I sought Wards Property’s help in finding tenants for my newly refurbished property in mid-Sep.
Caroline is very knowledgeable and introduced me the rental market, types of tenants and the letting issues. While struggling with the choice of tenants, rental income and house preparation, ...
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Oct 31,2024
Oct 31,2024
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I utilise wards property manangement for the letting of my portfollio properties .. The service they offer is exemplary , communication is always foremost and the overall transition journey from start to finish is flawless.
I highly recommend this company for their expertise and they take the ...
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Oct 30,2024
Oct 30,2024
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Justin and the staff are beyond helpful, helped me and my family at a very difficult time and I can’t thank them enough. Justin has gone above and beyond for me. He’s reliable and always willing to go the extra mile....
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Oct 29,2024
Oct 29,2024
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It's always a pleasure to work with Wards Property! They're consistently quick to respond to any queries, which is super appreciated. Maureen, along with the entire team, continually goes out of their way to offer assistance whenever needed. It's such a wonderful experience!...
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Oct 29,2024
Oct 29,2024
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Having the opportunity to interact with the Wards Property Team was such a delightful experience! There's an evident air of warmth and professionalism amongst them that's truly impressive. On a special note, Maureen continues to shine in her role of certificate checking - she's remarkably ...
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Oct 29,2024
Oct 29,2024
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Just wanted to take a moment to share my experiences with Wards Property. These guys are amazing and constantly devoted to providing the best service around. They've got this incredible knack for being available whenever you need them.
And you should hear about Maureen - ...
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Oct 24,2024
Oct 24,2024
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Dear reader,
It was important I took my time over this review , I came into the property market many years ago as a change of career. I had no experience in this field and felt very isolated and lacked the ' nouse ' needed in ...
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Oct 14,2024
Oct 14,2024
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I have used Wards Property Management to manage my property in Bournemouth for over 8 years. My honest appraisal is they are absolutely residential lettings professionals. The staff are polite, knowledgeable and will go the extra mile to support and help. Over the years I have ...
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Oct 14,2024
Oct 14,2024
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Wards is the best Agent in town... I love the team. They're super friendly, helpful and professional....
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Oct 10,2024
Oct 10,2024
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A top level service. Wards have been looking after my properties for years and they continue to do an excellent and proactive job of looking after them. Thank you...
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Oct 10,2024
Oct 10,2024
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Excellent service from Justin and the team.
Best agent I have dealt with who has helped me during very challenging times aswell thank you Justin....
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Oct 10,2024
Oct 10,2024
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Fantastic agency. They've been managing my properties for 10 years and I've found them to be incredibly helpful and professional...
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Oct 09,2024
Oct 09,2024
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Justin ward very helpful full knowledge of all property rental and maintenance all staff are amazing with customer service...
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Oct 09,2024
Oct 09,2024
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Wards Property Management in Stoke-on-Trent have been fantastic to work with. The staff are always friendly, helpful, and go out of their way to provide excellent service. From the very start, they have been professional and approachable, making the whole process smooth and stress-free. Highly ...
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Oct 09,2024
Oct 09,2024
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I wanted to sell a rental to a professional landlord with the tenants in place.
Wards are the only firm in stoke who actually understand this concept, they managed the tenants and the sale process which was far from straight forward due to external factors ...
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Oct 09,2024
Oct 09,2024
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Wards Property Management based in Stoke-on-Trent have been a joy to deal with. The staff are polite, helpful, friendly and go out of their way to provide an exceptional service. They have been professional and approachable, making the whole process stress-free and explained to me. ...
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Oct 09,2024
Oct 09,2024
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As a tenant, my experience with Wards Property Management in Stoke-on-Trent has been excellent. They have been consistently responsive, addressing any issues or concerns quickly and professionally. The team is approachable and easy to communicate with, making the rental process smooth and stress-free. I would ...
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Oct 08,2024
Oct 08,2024
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Superb letting agents who have managed our properties for a number of years. One of the most proactive and professional agents we've worked with and look forward to a continuing professional relationship. Highly recommended.Superb letting agents who have managed our properties for a number ...
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Oct 07,2024
Oct 07,2024
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We have worked with Wards since 2007 managing our portfolio of properties in the Stoke on Trent area. We have always found them to be extremely professiona, helpful in all matters and a huge source of advice and information vital to a succesful buy to let ...
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Oct 04,2024
Oct 04,2024
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Wards property have looked after my portfolio for over 20 years the staff are all very helpful and friendly and the services outstanding I would not have to take to recommend them...
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Aug 09,2024
Aug 09,2024
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As always, Justin and his Team did tremendous background work to ensure that our Purchase was completed on time.
They go the Extra mile and display a Very Professional attitude in all their dealings. I have no hesitation in recommending Wards Property Management for all ...
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Aug 08,2024
Aug 08,2024
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Great service, good support throughout purchase. Will be using again in the future. Thanks Justin and team....
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Aug 08,2024
Aug 08,2024
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We have lot of dealings with wards property management over 20 years now, and every time their services has been excellent. We have let properties through them and purchased properties from them as well. Staff in the office are very professional and courteous. We will definitely ...
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Jul 19,2024
Jul 19,2024
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Our experience with Wards Letting Agents, especially with Caroline, was exceptional. Caroline went above and beyond to ensure a smooth renting process. We highly recommend Wards Letting Agents, thanks to Caroline's dedication and outstanding service....
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May 14,2024
May 14,2024
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Caroline is always amazing thank you very professional nothing is ever to much trouble for her she always goes above and beyond...
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May 08,2024
May 08,2024
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Caroline has been a great help over the past couple of months...
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May 07,2024
May 07,2024
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Wards helped me rent out my property. They worked quickly and professionally. There was good and personal communication throughout the process. Caroline and Kim are very kind and helpful with lovely energy. ❤😀...
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May 07,2024
May 07,2024
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Caroline is awesome. Wards property is fantastic. I will recommend 100% anytime any day...
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May 07,2024
May 07,2024
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Catherine is fantastic to deal with. Would recommend every time....
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May 07,2024
May 07,2024
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Caroline always there to sort tenants issues.
Recently got me a large increase in rent after refurb...
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Justin
(105)
Kim
(35)
Mellodi
(27)
Caroline
(24)
Jack
Sam
Tenant Fees
Holding Deposit (per tenancy)
Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld (not returned) if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Tenancy Deposit
Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Tenancy Deposit
Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new locks and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation Of Contract((Tenant’s Request)
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
All complaints to be forwarded to the Director of the company who will make a swift reply and resolve the issue where possible.
Last updated at 4:10 PM 10/05/2018 by allAgents
Best Letting Agent in ST4 
Best Letting Agent in Stoke on Trent 
