The staff at Wards Strood were all great, including the in-house financial advisor who was a very nice and level headed guy to talk with. We had a tricking few months with a buyer pulling out but Wards reacted quickly and got us the sale we needed to get our own purchase in before stamp duty... Read Full Review

I would give it less stars if i could. They failed to show up to viewings. Leaving people standing outside for over 30 minutes. Very little communication. Very rude didnt have a care about what they was showing or doing. Hardly any information. Very unorganised and messy. Useless staff and useless... Read Full Review

I rented a property through Wards for several years and would never use them again. The tenant owed me rent money, flooded the house causing the ceiling to collapse, blocked the drains, left most of his broken furniture in the front and back gardens for me to have removed as well as all the general ... Read Full Review

Good afternoon Jonathan, I felt that I needed to email you to express how impressed we have been with the staff at your Strood Branch. In particular the team who always answer the phone to me and give me updates in a very professional and timely manner. I must inform you that Abbie has been... Read Full Review

I have absolutely nothing nice to say about wards renting side. I have been renting a property through wards and have been having constant issues, I have been reporting and reporting and never getting anywhere. I have two children under two years old and they have allowed us to live in unliveable ... Read Full Review

I second the bad reviews for the Strood office! Quality of service was disappointing. Communication is appauling. I got an offer accepted on a property and started the paper work. Halfway through the process I get a call to say they are going with someone else! They later call me to reverse this ... Read Full Review

Disgusted with the Strood branch . I have never had such a awful experience with an estate agents before... It started off all ok, had a open house booked in for the 2nd week of the house being on the market..we hear nothing back from Ashley or Abi. We call the office to try and obtain some... Read Full Review

Do not trust the words from the staff and manager at this estate agents. We have lost our chain twice due to their lies. If you have any dealings with them I suggest you check everything they do. One mistake you can almost understand although it was large but twice is disgusting. The manager is the ... Read Full Review

absolutely disgusting behaviour, I phoned 23/10/15 to view a property was told although listed on the internet there was no viewing arrangements!!!!!!!!!! we will contact owner and then get back to you !!!!! I'm still waiting.... I look on their website and very strangely there is an open day... Read Full Review

Following my recent house purchase I feel obliged to report of the positive experience working with the team at Ward&Partners in Strood. In particular I must make mention of Abbie Roberts and Jim Cormack who have both been imperative to the process. Their professionalism and guidance proved... Read Full Review

We placed our property on the market with Wards and within a day of being on the market we were receiving viewing appointments. We found the staff very professional and helpful. Throughout our sale, we dealt with most of the sales staff including Abby, Brett and Ash who were all very helpful. We... Read Full Review

What an absolute pleasure to deal with the people at this Strood branch. Having been let down badly by a nationwide chain of agencies on two occasions ( they decided that it wasn't important to notify us that the seller did not want to continue with the sale a week before exchange despite having... Read Full Review

We would like to say that ward & partners in strood have been fantastic right from the initial valuation , their enthusiasm for our property and the confidence in their own ability to sell quickly ... So friendly & always smiling , We sold within 4 weeks and had a constant flow of viewers , ... Read Full Review

The team as a whole and in particular Ash and Deana went over and above their remit and dealt with stressful situations brilliantly. Their response to any query was always efficient and empathic. Without their support the sale of my father's house would not have gone anywhere near as smoothly. It ... Read Full Review

We would like to express our thanks to Deana who was an absolute brick during the purchase of our new home. Without her determination I'm sure the chain would have broken. We are delighted with the service both Deana and her colleagues gave us throughout. She was a pleasure to deal with and... Read Full Review

Great sales progressor service. Always helpful and chased everything at the appropriate time. Deana kept me sane though the whole process. Great person within your... Read Full Review

I have just sold my house with ward&partners in strood. They were absolutely fantastic really professional and helpful. The photos and brochure they did for us was amazing ,it was of a very high standard which obviously proves the better it looks the more people will view and thus my house... Read Full Review