By : 'Happytenant' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : Yes Postcode : NN8
Dec 19, 2014
People found this helpful0
I have been a tenant with Underwoods for a number of years and have found the service second to none. The staff are always polite and helpful especially a lady called Linda who does the renewals. If you are looking to rent I would highly recommend using this agency as you can expect top... Read Full Review
Services : Letting( As a Tenant )Date: 19th Dec 2014
I have been a tenant with Underwoods for a number of years and have found the service second to none. The staff are always polite and helpful especially a lady called Linda who does the renewals. If you are looking to rent I would highly recommend using this agency as you can expect top service.
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5 Star Review
By : 'Sharon' Services : Letting( As a Tenant ) Rent PCM : £625 Would you recommend ? : Yes Postcode : NN5
Dec 16, 2014
People found this helpful1
Underwoods have provided me with a top class service from the start, they have always been willing to help and go above and beyond to make sure I was happy.
As this was the first time of me renting a property I was really unsure on how the process works and what I need to do, underwoods were... Read Full Review
Services : Letting( As a Tenant )Date: 16th Dec 2014
Underwoods have provided me with a top class service from the start, they have always been willing to help and go above and beyond to make sure I was happy. As this was the first time of me renting a property I was really unsure on how the process works and what I need to do, underwoods were really helpful and made sure I understood each stage of the application process and answered any questions I had. All the staff were very welcoming and friendly and it really made everything easier for a first time renter! I would recommend this agent to all friends and family as they genuinely do care and are willing to help! Excellent service! Thank you to all the team!
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Thank you for your kind words Sharon, our pleasure to help...
This agent is just bad!!! We ...
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1 Star Review
By : 'leocleverdon' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : NN8
Dec 10, 2014
People found this helpful27
This agent is just bad!!! We were perspective tenants and were told that our financials were fine, I am a funded PhD student, and I also work for the university. My partner also works for a university and we have substantial savings, we have no bad credit etc. At the time we were told that our... Read Full Review
What agent could do to change your mind?
The best thing for this agent to do is close up shop!!!!
Services : Letting( As a Tenant )Date: 10th Dec 2014
This agent is just bad!!! We were perspective tenants and were told that our financials were fine, I am a funded PhD student, and I also work for the university. My partner also works for a university and we have substantial savings, we have no bad credit etc. At the time we were told that our financials were fine and it would be ok. I paid the deposit - a massively overboard amount of £250, later we found out we were refused, due to our financials. We ended up going with another respectable agent, who said we would pass easily and we did. We ended up taking this inadequate and unprofessional agent to small claims court. They paid in full, which suggests they know they are horrendous. Finally, we had a snotty letter from the MD, which was totally fabricated, inaccurate and wholly unprofessional; it appeared to be written by a five year old. I was an old agent myself, many years ago, and I can firmly say that if you are looking to rent or buy, I would not trust this agent to look after you as a vendor/tenant and buyer. After a deep thinking session of what went on, the only conclusion I reached, is that they were in lettings to SCAM money out of perspective tenants.
They said in their letter "you will never rent a property from Underwoods again". Funny enough I would never ever deal with this agent again. Just awful!!!!!.
IF YOU ARE LOOKING TO RENT IN WELINGBOROUGH OR NORTHAMPTON, PLEASE DON`T USE THIS INEPT AGENT, YOU WILL BE IN FOR A WORLD OF HURT!!
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The s were helpful from the ...
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3 Star Review
Corrine
By : 'Maria' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NN8
May 28, 2013
People found this helpful42
The s were helpful from the start. However they charged us 250 administration fee, which in my view is a lot of money for the service they offer. They also charge any additional costs, for instance 60 pounds to visit the house if anything needs to be fixed.
Also, one member of staff was... Read Full Review
What agent could do to change your mind?
Cheaper administration fee
Friendlier staff (Corinne, red haired lady) was very unfriendly today
Services : Letting( As a Tenant )Date: 28th May 2013
The s were helpful from the start. However they charged us 250 administration fee, which in my view is a lot of money for the service they offer. They also charge any additional costs, for instance 60 pounds to visit the house if anything needs to be fixed.
Also, one member of staff was unfriendly to me today (Corine, red haired lady).
(it must be said that the house was in very good condition, but we are paying nearly 600pounds a month)
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Thank you so much for the kind review. We are sorry if you felt Corinne was rude to you today, we can assure you it was not her intention. For clarity, we do not charge for a contractor to attend...
Ben and Natalie worked really ...
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4 Star Review
Natalie
Natalie
By : 'Glynis' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : NN8
Mar 12, 2013
People found this helpful8
Ben and Natalie worked really hard on the sale of my house. When the going was tough Natalie worked so hard telephoning around all parties concerned to keep things moving to... Read Full Review
Glynis Robinson said about Underwoods Town & County
Services : Sales( As a Vendor )Date: 12th Mar 2013
Ben and Natalie worked really hard on the sale of my house. When the going was tough Natalie worked so hard telephoning around all parties concerned to keep things moving to timescale.
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We had nothing but a top ...
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5 Star Review
Natalie
By : 'Keith' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : NN81
Mar 8, 2013
People found this helpful8
We had nothing but a top class service from Natalie she always answered our calls, if she was away from the office she would always ring us back we found her to be be a really bubbly young lady we could not believe it when she told us she was only 18 we cannot praise her highly enough a real asset... Read Full Review
Keith & Jackie Benwell said about Underwoods Town & County
Services : Sales( As a Buyer )Date: 8th Mar 2013
We had nothing but a top class service from Natalie she always answered our calls, if she was away from the office she would always ring us back we found her to be be a really bubbly young lady we could not believe it when she told us she was only 18 we cannot praise her highly enough a real asset to your company
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The service I received from ...
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5 Star Review
Corrine
By : 'Rangers1' Services : Letting( As a Tenant ) Would you recommend ? : Yes
Nov 10, 2012
People found this helpful27
The service I received from Underwoods was second to none! I've had dealings with many agents over the years and can safely say that these guys are the best around.
They have fees to pay like any agent and lets be honest no-one really wants to pay these but they were always upfront about them... Read Full Review
Services : Letting( As a Tenant )Date: 10th Nov 2012
The service I received from Underwoods was second to none! I've had dealings with many agents over the years and can safely say that these guys are the best around. They have fees to pay like any agent and lets be honest no-one really wants to pay these but they were always upfront about them (unlike most others!) I would definitely recommend them to anyone!
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This is my first time renting ...
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4 Star Review
Corrine
By : 'Shelley' Services : Letting( As a Tenant ) Would you recommend ? : Yes
Nov 7, 2012
People found this helpful5
This is my first time renting through Underwoods, from the very beginning I have dealt with Corinne Bailey, I found her very professional, polite and easy to communicate with, any queries ( mainly by email ) where answered very efficiently.
The documentation I have been given is very helpful and ... Read Full Review
Shelley Newman said about Underwoods Town & County
Services : Letting( As a Tenant )Date: 7th Nov 2012
This is my first time renting through Underwoods, from the very beginning I have dealt with Corinne Bailey, I found her very professional, polite and easy to communicate with, any queries ( mainly by email ) where answered very efficiently.
The documentation I have been given is very helpful and useful and also extremely detailed. I would not hesitate in recommending Underwoods.
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She managed to find a tennant ...
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5 Star Review
Corrine
Linda
By : 'No' Services : Letting( As a Owner ) Would you recommend ? : Yes
May 27, 2012
People found this helpful27
She managed to find a tennant within as week before the other tennats had moved out, in timely manner to prevent loss of rent. She handled all the communications ewith both partioes in efficient and confident manner. All the staff in the office are very helpful and understands their... Read Full Review
Services : Letting( As a Owner )Date: 27th May 2012
She managed to find a tennant within as week before the other tennats had moved out, in timely manner to prevent loss of rent. She handled all the communications ewith both partioes in efficient and confident manner. All the staff in the office are very helpful and understands their responsibilities.
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As an expatriate with little ...
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5 Star Review
Corrine
By : 'JW' Services : Letting( As a Tenant ) Would you recommend ? : Yes
Apr 26, 2012
People found this helpful29
As an expatriate with little knowledge of the letting process here in the UK, Corrine and team made the experience effortless for me. Very professional, would do business again.... Read Full Review
Services : Letting( As a Tenant )Date: 26th Apr 2012
As an expatriate with little knowledge of the letting process here in the UK, Corrine and team made the experience effortless for me. Very professional, would do business again. Thanks!
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I have been a landlord with Underwoods for about 20 years, almost from the beinging of the company.
I have always found its staff in all departments very professional and helpful. Their...
The service and standards ...
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5 Star Review
Corrine
By : 'Catherine' Services : Letting( As a Owner ) Would you recommend ? : Yes
Apr 26, 2012
People found this helpful27
The service and standards offered to us is exceptional. We have in the past had a poor experience which made us very nervous about engaging with another external company to support us with our rental property portfolio.
We have high expectations and standards which Corinne and her team have... Read Full Review
Services : Letting( As a Owner )Date: 26th Apr 2012
The service and standards offered to us is exceptional. We have in the past had a poor experience which made us very nervous about engaging with another external company to support us with our rental property portfolio.
We have high expectations and standards which Corinne and her team have met at every stage of the process during our working relationship, we feel confident that when a property becomes available, they are proactive and share our principals and work ethics which in turn reflects in our occupancy rates and tenant loyalty.
I would always use the services offered by Underwoods of Wellingborough, but more importantly recommend them to any company or individual that wants peace of mind and a hazzle free working relationship.
Thanks to Corrine, Linda and the team for all your support and hardwork - it is great working with you.
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I resonantly rented a ...
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5 Star Review
Linda
By : 'Antohny' Services : Letting( As a Tenant ) Would you recommend ? : Yes
Jan 7, 2012
People found this helpful21
I resonantly rented a property in Northampton for my prospective partner and i, who is hopefully getting a visa from the Philippines, i needed to rent a place for us to live, i found Underwoods very helpful, particularly Linda who works at the wellingborough branch, who drafted me a letter giving... Read Full Review
Services : Letting( As a Tenant )Date: 7th Jan 2012
I resonantly rented a property in Northampton for my prospective partner and i, who is hopefully getting a visa from the Philippines, i needed to rent a place for us to live, i found Underwoods very helpful, particularly Linda who works at the wellingborough branch, who drafted me a letter giving my partner permission to live with me, as this is a requirement for his visa. I am very great full for Linda's assistance in this matter and would be pleased if she would attend our civil partnership ceremony in Northampton, when it takes place.
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Underwoods have been ...
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5 Star Review
Corrine
By : 'Chris' Services : Letting( As a Owner ) Would you recommend ? : Yes
Dec 23, 2011
People found this helpful17
Underwoods have been excellent. I have been informed every step of the way with regards to when viewings were taking place and when tenants would be moving in. I have found the staff incredibly helpful and informative which is especially useful as I do not live in the area. I would like to thank... Read Full Review
Services : Letting( As a Owner )Date: 23rd Dec 2011
Underwoods have been excellent. I have been informed every step of the way with regards to when viewings were taking place and when tenants would be moving in. I have found the staff incredibly helpful and informative which is especially useful as I do not live in the area. I would like to thank Corinne Bailey from the Wellingborough branch for all the hard work she has put in and for sending regular updates on how the property is being managed.
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Underwoords Town & County ...
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Amanda
Suzanna
By : 'Nadeem' Services : Letting( As a Owner ) Would you recommend ? : Yes
Dec 22, 2011
People found this helpful17
Underwoords Town & County have been managing my property in Irthlingborough for almost 2 years... I have to say every member of the team has always been very Professional, efficient and very helpful. In particular I have been dealing with Suzanna Pickering, Amanda Cowley and Corinne Bailey.... Read Full Review
Services : Letting( As a Owner )Date: 22nd Dec 2011
Underwoords Town & County have been managing my property in Irthlingborough for almost 2 years... I have to say every member of the team has always been very Professional, efficient and very helpful. In particular I have been dealing with Suzanna Pickering, Amanda Cowley and Corinne Bailey. They are always very thorough and constantly keep you updated with regards to all aspects of Letting. I would definitely recommend them to someone looking to Let out there property.
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I recently appointed Corinne ...
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5 Star Review
By : 'Simon' Services : Letting( As a Owner ) Would you recommend ? : Yes
Dec 4, 2011
People found this helpful14
I recently appointed Corinne Bailey at Underwoods in Wellingborough. The service provided in letting my detached House in Finedon was very prompt & professional with regular updates/feedback. All the 'extras' were carried out quickly and again at minimal cost. I would have no hesitation in... Read Full Review
Services : Letting( As a Owner )Date: 4th Dec 2011
I recently appointed Corinne Bailey at Underwoods in Wellingborough. The service provided in letting my detached House in Finedon was very prompt & professional with regular updates/feedback. All the 'extras' were carried out quickly and again at minimal cost. I would have no hesitation in recommending Underwoods to anybody else requiring a letting agent/service.
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I joined Underwoods Town ...
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5 Star Review
By : 'Bill' Services : Letting( As a Owner ) Would you recommend ? : Yes
Nov 30, 2011
People found this helpful12
I joined Underwoods Town & County when they took over my previous letting companies clients, that was an extremely lucky day for me. Since then, my payments have always been made on time, they are always proactive in advising me of changes in legislation and communicate with me regularly. If... Read Full Review
Bill O'Sullivan said about Underwoods Town & County
Services : Letting( As a Owner )Date: 30th Nov 2011
I joined Underwoods Town & County when they took over my previous letting companies clients, that was an extremely lucky day for me. Since then, my payments have always been made on time, they are always proactive in advising me of changes in legislation and communicate with me regularly. If and when I am seeking a new tenant for one of my properties they are fully supportive in achieving a fast solution and have never let me down. I cannot recommend them highly enough.
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All my dealings have been ...
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5 Star Review
Linda
By : 'Mike' Services : Letting( As a Owner ) Would you recommend ? : Yes
Nov 26, 2011
People found this helpful12
All my dealings have been excellent smooth payments on time maintained to agreed rates.
I would recommend to anyone my brother also uses them.
A special thanks to Linda that has been NO1 in all my dealings.
Mike... Read Full Review
Services : Letting( As a Owner )Date: 26th Nov 2011
All my dealings have been excellent smooth payments on time maintained to agreed rates.
I would recommend to anyone my brother also uses them.
A special thanks to Linda that has been NO1 in all my dealings.
Mike Byrne
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I am a tenant in ...
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5 Star Review
Amanda
By : 'John' Services : Letting( As a Tenant ) Would you recommend ? : Yes
Nov 16, 2011
People found this helpful12
I am a tenant in Wellingborough.
I needed a shower curtain in my bathroom.
I asked my property manager(Amanda) in Nortthampton.
She is so kind to contact the landlord to install the curtain which is supposed to be installed by landlord's expense. I appreciate Amanda for her quick and best... Read Full Review
Services : Letting( As a Tenant )Date: 16th Nov 2011
I am a tenant in Wellingborough. I needed a shower curtain in my bathroom. I asked my property manager(Amanda) in Nortthampton. She is so kind to contact the landlord to install the curtain which is supposed to be installed by landlord's expense. I appreciate Amanda for her quick and best service.
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thamk you to the ...
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5 Star Review
Corrine
Linda
By : 'MR' Services : Letting( As a Tenant ) Would you recommend ? : Yes
Nov 14, 2011
People found this helpful12
thamk you to the Wellingborough office for all your help, Corinne gave me all the information I needed to make my decision. Linda was a great help in the office. Overall Underwoods are the best agent I have used!!! THANKS SO... Read Full Review
Services : Letting( As a Tenant )Date: 14th Nov 2011
thamk you to the Wellingborough office for all your help, Corinne gave me all the information I needed to make my decision. Linda was a great help in the office. Overall Underwoods are the best agent I have used!!! THANKS SO MUCH!!!!!
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fast , easy & stress free ...
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5 Star Review
By : 'douglas' Services : Sales( As a Vendor ) Would you recommend ? : Yes
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Awards won by Underwoods Town & County, Wellingborough NN8 1BL