By : 'Alfredo' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : SE7
23 Sept 2024
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You might find many positive reviews from sellers, but I strongly advise first-time buyers to steer clear of this agency. When I viewed the property, I was assured it was in excellent condition, with the exception of the boiler being a bit old. However, as recommended to me, I still arranged for a... Read Full Review
Alfredo Mariani said about Truepennys Property Consultants
Services : Sales( As a Buyer )Date: 22nd Sep 2024
You might find many positive reviews from sellers, but I strongly advise first-time buyers to steer clear of this agency. When I viewed the property, I was assured it was in excellent condition, with the exception of the boiler being a bit old. However, as recommended to me, I still arranged for a independent survey. Due to an unexpected emergency, the survey was delayed by a week. This delay wouldn't have affected the sale since the completion date was still a month away. Despite this, the agency contacted me, pressuring me to cancel the survey because the seller was growing impatient (a tactic that, in hindsight, seems manipulative). Unfortunately, I felt I had little choice, as the house I was renting was soon to be sold. It turned out that the house suffered from severe mould and damp issues - an information that was withhold from me during the viewing and that would have been revealed in the survey. Fixing these problems has already cost me several thousand pounds. I strongly discourage first-time buyers, especially my NHS colleagues who need to buy in this area for work, from using this agency. They simply cannot be trusted.
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5 Star Review
Georgia-lea
By : 'Michal' Services : Letting( As a Tenant ) Rent PCM : £1750 Would you recommend ? : Yes Postcode : SE13
20 Oct 2021
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Very refreshing experience.
As an ex property manager and a tenant, renting for over 5 years in London and the UK, I've seen and heard of every horror imaginable in the letting industry.
Truepennys has exceeded my expectations at each and every step of the tenancy. They not only... Read Full Review
Services : Letting( As a Tenant )Date: 20th Oct 2021
Very refreshing experience.
As an ex property manager and a tenant, renting for over 5 years in London and the UK, I've seen and heard of every horror imaginable in the letting industry.
Truepennys has exceeded my expectations at each and every step of the tenancy. They not only accommodated every single request I had, but also tried to help us move out earlier. There were no shady attempts on our deposit at the checking out stage and it was refunded in full.
Communication was fantastic at every stage. Sometimes not immediate, but it's a busy environment and being a property manager myself I clearly understand what causes the delays.
If I have a need to rent again and Truepennys will be in the area, this will be my agent of choice. Their employee actions show that the management / directorship also have morals and the standards are set at a very high level.
Thank you Georgia, and thank you Trupennys team.
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