By : 'Nathan' Services : Sales( As a Vendor ) Sold price : £225 Would you recommend ? : No Postcode : PE4
Jul 3, 2021
People found this helpful3
Manipulation and lies... never again.
We was visited by Sharman Quinney Werrington who won us over to sell our property with their statistics of how great the were but turned out to be a horrific experience. It all started with small things like from viewings, feedback. Basically, we... Read Full Review
We was visited by Sharman Quinney Werrington who won us over to sell our property with their statistics of how great the were but turned out to be a horrific experience. It all started with small things like from viewings, feedback. Basically, we didn't get any without chasing them.
Then we received our first sale in November 2020, a cash buyer great! At one point in December there was a delay from our sellers paperwork, the branch manager Michael insisted I personally go knock at the sellers door for the paperwork... something I didn't feel comfortable with plus were in a pandemic! The searches was meant to be booked in January but we later found out from the other agent that Sharman Quinney "forgot" causing a delay of a few weeks. Eventually we had a survey completed on the house were selling and there was some issues, Sharman Quinney failed to provide the appropriate information to fix these issues with giving only vague verbal explanations causing further delays yet again. We finally got the issues resolved at a cost to us of around £500, our buyer then disappeared in March and would not answer the phone to Sharman Quinney again. We later got the truth from another agent...
So we relisted the property. I requested the Sharman Quinney conveyancing portal is updated but I was passed around from person to person as no one knows how to update this. We basically had to abandon this service which we are paying for because of pure incompetence.
We managed to secure another buyer, everything felt like it was going smoothly until the last 2-3 weeks where we was ready to exchange before it collapsed again. I was made aware by Sharman Quinney that our buyers buyer had been no responsive for some time. I regularly questioned this and as we approached a 3rd week of no response, I reached out to our buyer by post to contact me. Our buyer phoned me and believed the delay was being caused by a covenant, I said its your buyer and that Sharman Quinney are lying to one of us. It soon become clear that the information I had was correct and they had not informed their client my buyer. They was extremely upset and we all eventually agreed this had once again collapsed.
Now were in April 2021, I explained I needed a buyer whose in a position to buy quickly as we've held on to our purchase upto this point. I spoke to Sharman Quinney on a Thursday and was told that they have AT LEAST 10 people wanted to view my property that they would arrange for the following Tuesday as the house was empty. So they had a number of days to get some interest right? Tuesday comes and I've heard nothing, so I contact them and they say; we think we have 1 viewing... so I'm not happy! We take the viewing and they make an offer, great! We spoke with the branch manager Michael who talked us round into making this offer sound great. We then find out from the other agent that this buyer is selling a leasehold property... Something that is not going to be a quick turnaround! Something that Sharman Quinney failed to mention to benefit themselves once again.
It was at this point we served notice on Sharman Quinney. The process had affected by day to day life, my work and my marriage. I experienced some of the worst anxiety in my whole life and feel Sharman Quinney's only care for me as a client was money and not our wellbeing. For a company that supports Mind charity, the staff need some training in mental health!!!
Now 8-9 months in, were at risk of loosing the property were trying to buy after a catalogue of disasters. Before we went to market, my friend had made an offer on our house which we declined as was too low. In desperation we have now accepted this offer 20k under market value, were having to pay stamp duty and then to top it off Sharman Quinney email to say they will be pursuing their final sale fee. They believe the buyer was introduced during their contract whilst we was on notice but however existed long before. This was like a final nail in my coffin as I'm sure at this point the branch manager is trying to personally finish me off.
I'm now just broken by the process, I've lost time, money and emotions on a whole different level just trying to move to a new family home. Sharman Quinney will tell you everything you want to hear without considering your wellbeing as long as it benefits their pockets. Disgusting!
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Big Thank ...
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5 Star Review
Michael
By : 'Belinda' Services : Property Management Sold price : £280000 Would you recommend ? : Yes Postcode : PE4
Apr 7, 2021
People found this helpful0
I would like to say a big thank you to Michael Daly of shaman and quinney for all your help
Getting through 10 in a long chain can be stressful, but made it so much easier for me.
Michael is always happy to help.
Thanks again
Belinda... Read Full Review
I would like to say a big thank you to Michael Daly of shaman and quinney for all your help Getting through 10 in a long chain can be stressful, but made it so much easier for me. Michael is always happy to help. Thanks again Belinda Morris
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Dreadful ...
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1 Star Review
By : 'Delly' Services : Other Would you recommend ? : No Postcode : PE4
Jun 13, 2019
People found this helpful2
Awful experience with this company. We put an offer in on a property SQ had had on their books for some time and suddenly, the same day, another offer matching ours magically appeared from nowhere. I was called and asked to up our offer which I refused. This unscrupulous agent then called my... Read Full Review
Awful experience with this company. We put an offer in on a property SQ had had on their books for some time and suddenly, the same day, another offer matching ours magically appeared from nowhere. I was called and asked to up our offer which I refused. This unscrupulous agent then called my partner half an hour later, behind my back, asking him to up the offer omitting to mention they had already spoken to me. Furthermore, the house we wanted to purchase was listed as 'chain free' which it most definitely wasn't. Weeks after eventually having our offer accepted, the vendors still hadn't instructed their solicitors and after doing our own detective work, discovered that the vendors had to sell another property in order to fund their next purchase. SQ obviously knew this (or hadn't done their homework when taking on the property) but still decided to market the property as 'chain free'. We feel we were manipulated and lied to and I would definitely not recommend this company.
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had a member of S&Q ...
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1 Star Review
kelly
By : 'peter' Services : Sales( Prospective Vendor/Buyer ) Sold price : £250000 Would you recommend ? : No Postcode : PE4
May 3, 2017
People found this helpful3
had a member of S&Q estate agent team come round to view our home as my partner and I are looking into selling, we feel that the entire consultation was aimed towards just the one of us, also found that during the valuation Kelly glanced over the rooms and appeared disinterested until it came... Read Full Review
Comments on Agent Fees
the fees that we were shown and that were discussed did seem rather reasonable
Services : Sales( Prospective Vendor/Buyer )Date: 3rd May 2017
had a member of S&Q estate agent team come round to view our home as my partner and I are looking into selling, we feel that the entire consultation was aimed towards just the one of us, also found that during the valuation Kelly glanced over the rooms and appeared disinterested until it came to discussing fees and timelines. a day later we had received quotation letter addressed to only one of the mortgage holders
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Paul Cutmore valued our ...
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5 Star Review
Paul
By : 'Gill' Services : Sales( As a Vendor ) Sold price : £158000 Would you recommend ? : Yes Postcode : PE4
Nov 11, 2016
People found this helpful0
Paul Cutmore valued our property for sale and followed the process through to completion. Paul is excellent, honest and very experienced. The sales process went smoothly and I would definitely recommend Paul at Sharman... Read Full Review
Gill & Graeme Leech said about Sharman Quinney
Services : Sales( As a Vendor )Date: 11th Nov 2016
Paul Cutmore valued our property for sale and followed the process through to completion. Paul is excellent, honest and very experienced. The sales process went smoothly and I would definitely recommend Paul at Sharman Quinney.
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After searching many months ...
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5 Star Review
Daniel
By : 'Sunny' Services : Sales( As a Buyer ) Sold price : £250000 Would you recommend ? : Yes Postcode : PE4
Jun 18, 2014
People found this helpful1
After searching many months and speaking to various banks and mortgage advisors who were unable to help, Sharman Quinney finally helped me to secure the mortgage deal. My circumstances were not straight forward and this is why so many others had given no options. The advisor at Sharman Quinney... Read Full Review
After searching many months and speaking to various banks and mortgage advisors who were unable to help, Sharman Quinney finally helped me to secure the mortgage deal. My circumstances were not straight forward and this is why so many others had given no options. The advisor at Sharman Quinney listened to my situation, took all the details and came back a few days later with not only one but a few different options that were available. When there was a query with the offer from the building society this was dealt with swiftly. Also when I needed a mortgage extension due to boundary issues taking up additional time this was also dealt with with no hassle.
I would definitely recommend Sharman Quinney, in particular Daniel Campbell my mortgage adviser and will go straight to them in future.
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I MUST SAY, ITS THE ONLY ...
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1 Star Review
SIMON
By : 'G' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : PE4
Nov 26, 2013
People found this helpful3
I MUST SAY, ITS THE ONLY BUSINESS THAT I KNOW (ESTATE AGENTS) , THAT CAN TREAT YOU LIKE A SECOND CLASS CITIZEN , WHEN YOU ARE TRYING TO PURCHASE A PROPERTY, THE SERVICE FROM S/Q IS APPALLING, TO BE HONEST I HAVE NOT FOUND A COMPENTENT ESTATE AGENT IN... Read Full Review
I MUST SAY, ITS THE ONLY BUSINESS THAT I KNOW (ESTATE AGENTS) , THAT CAN TREAT YOU LIKE A SECOND CLASS CITIZEN , WHEN YOU ARE TRYING TO PURCHASE A PROPERTY, THE SERVICE FROM S/Q IS APPALLING, TO BE HONEST I HAVE NOT FOUND A COMPENTENT ESTATE AGENT IN PETERBOROUGH.
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