The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 26 Reviews
89% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 75% | £165,000 | £857,500 |
| Lettings | 100% | 75% | £975 | £975 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 15 | 2 | 5 | 0 | 1 | 2 |
Robinson Reade Ltd
10-14 Middle Road, Southampton, Hampshire
SO31 7GH
01489 579009





By : 'Mr'
Branch : Park Gate, 10-14 Middle Road
Services : 3
Would you recommend ? : Yes
Postcode : PO15
Efficient, friendly service and ew value their experience and opinions when marketing our ... Read Full Review
By : 'Rachel'
Branch : Park Gate, 10-14 Middle Road
Services : 3
Sold price : £375
Would you recommend ? : Yes
Postcode : SO31
Excellent service from all at Robinson Reade, especially Jane, Donetta and Emma, who held our hands during the marketing, offers and sale of the bungalow. We were given sound advice and guidance during the process. We chose Robinson Reade because of their local knowledge of the property market ... Read Full Review
By : 'Frith'
Branch : Park Gate, 10-14 Middle Road
Services : 3
Sold price : £800
Would you recommend ? : Yes
Postcode : SO31
Everyone in the office was very supportive and professional, leading to a successful completion. And all this despite being ramraided! Special thanks to Donetta, Jane and ... Read Full Review

By : 'Clare'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Craig was super helpful, non pushy and explained the process to us clearly. Great agency to use and wouldn't hesitate to ... Read Full Review

By : 'LOUISE'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Outstanding - after years of dealing with average, vaguely committed and underqualified Agents Robinson Reade have been a real breath of fresh air. Jane and Louise are not only efficient but understand that some of us are easily distracted and forget things. Gentle reminders on document signing in ... Read Full Review

By : 'Andrew&Clare'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO31
Exceeded expectations from start to finish. Would thoroughly recommend. After sales support and communications were great and relationship with solicitor ... Read Full Review

By : 'Julie'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £165000
Would you recommend ? : Yes
Postcode : SO31
The team were friendly and professional from start to finish. Nothing was too much trouble and they gave a service above and beyond. Great negotiations to achieve the best possible price and a lot of hard work all through the process. Always kept us informed every step of the way. I have used ... Read Full Review
The service this agent provides is over and above other agents. They have a very proactive sales coordinator ( a very proficient lady (Donetta) who coordinates every aspect of the sales process. This is a valuable extra that this company offer that make the process transparent and stress fee. This is all included in their fee.

By : 'David'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO31
I have used Robinson Reade twice now to sell a house & would recommend them in the Locksheath & immediate area. As an independent agent they go the extra mile & offer a personal service. All the staff are very friendly & helpful & a special thanks goes to ... Read Full Review

By : 'Pete'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : No
Postcode : PO14
We have known about Robinson Reade for a few years now and decided to use them to sell our ... Read Full Review


By : 'Pete'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : PO14
We have known about Robinson Reade for a while now, and decided to use them to sell our property. We loved the video of the property, created by Jane. Every action done by RR has been done with a jovial and friendly attitude. When a problem occurred further back in the chain, I visited ... Read Full Review
By : Jane Earley
6 Nov 2023Thank you so much Pete & Tracy. I know there were some highs and lows over the last few months, so thank you for your patience. Donetta has certainly topped up her understanding of the...


By : 'Daniel'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SO31
Exceptional service from start to finish. All who dealt with my case were friendly, professional, and extremely helpful. Whenever I visited their branch there was a warm, friendly atmosphere. My initial contact was with Emma who was quick and professional in their communication, followed by Sharyn ... Read Full Review

By : 'Susan'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £620000
Would you recommend ? : Yes
Postcode : SO31
Choosing Robinson Reade to handle my property sale was one of my best decisions. From the very start of my journey, with advice from Jane, and with her expertise, she produced an excellent sales presentation. Throughout the whole process, each member of Jane’s team were fully ... Read Full Review

By : 'Richie'
Branch : Park Gate, 10-14 Middle Road
Services : Letting (As a Owner)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : PO15
Since 2019 we have bought and let several properties through Robinson Reade (most recently December 2022) and would highly recommend their excellent team each of whom we have engaged with at some point. They are all highly professional, efficient, dedicated and knowledgeable. Their updates, ... Read Full Review
By : Jane Earley
17 Feb 2023Thank you Richard, it's a pleasure working with...

By : 'Jasmine'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Buyer)
Sold price : £216000
Would you recommend ? : Yes
Postcode : PO14
Absolutely outstanding service from start to finish. Every need was taken care of promptly and efficiently. In a challenging economic climate, me and my partner received reassurance and expert guidance every step of the way. Donetta was wonderful and no matter what hurdles we faced was there to ... Read Full Review

By : 'Mandy'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £289700
Would you recommend ? : Yes
Postcode : PO15
Having spent the last 5 months trying to purchase a property in the neighbouring county, I have spoken many times of Robinson Reade. The team's professionalism and guidance with putting my house on the market, showing the property for one day and then working on the sale negotiations and ... Read Full Review


By : 'Claire'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SO31
I can't rate Robinson Reade highly enough - if I could give 6 stars, I would! From the moment we were shown around our vendors property by Sharyn, to exchange day with Donetta, they have been with us every step of the way. Robinson Reade wern't infact our estate agents - we ... Read Full Review
By : 'Simon'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £185000
Would you recommend ? : No
Postcode : PO15
Thoroughly professional service, from the valuation to the completion, there was great communication from every member of the team. Wouldn't hesitate to ... Read Full Review

By : 'Geoffrey'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £857500
Would you recommend ? : Yes
Postcode : SO31
The service I received from Robinson Reade during the sale of my house was exceptional. From the very first meeting right through to the sale completion the sales team impressed me with their friendly professional service. The brochure and the walk round video were first class. The house is ... Read Full Review


By : 'Gillian'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £275000
Would you recommend ? : Yes
Postcode : SO31
A professional team . They all gave us get support through are sale . Would recommend theses lovely Ladies to anyone selling or buying a property with ... Read Full Review

By : 'Grant'
Branch : Park Gate, 10-14 Middle Road
Services : Sales (As a Vendor)
Sold price : £285500
Would you recommend ? : Yes
Postcode : SO31
Excellent. Found me a buyer in two weeks and pushed hard to get everything completed as soon as possible. Highly ... Read Full Review
By : Jane Earley
18 Dec 2020Thank you for taking the time to write us a review Grant. Good luck for the...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure 1. Robinson Reade Ltd, who is registered with The Property Ombudsman, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Jane Earley and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman. 2. If you believe you have a complaint, please write in the first instance to the Director at the address as below: Miss J Earley 10 Middle Road Park Gate Southampton SO31 7GH 3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint. 4. In the event that the final review as detailed above still fails to satisfy your complaint, then you may refer the matter to the Ombudsman for Estate Agents. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your complaint in writing.
Last updated at 8/9/2021, 10:47:50 AM by allAgents