86% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
50% lettings fee satisfaction
Latest Reviews
11th Mar 2024
reviewed by 'David stocks'
10th Dec 2020
reviewed by 'Ruby'
25th Aug 2018
reviewed by 'Nisha'
Opening Hours
Address
Reeds Rains
22 Austhorpe Road
Crossgates,Leeds
West Yorkshire
LS15 8DX
01132648777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 100% | £75,000 | £135,000 |
| Lettings | 67% | 50% | £825 | £825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 2 | 1 | 7 | 0 | 4 | 0 | 0 | 2 |
Areas covered
- LS14
- LS9
- LS15
- LS8
- LS7
- LS17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Mar 11,2024
Mar 11,2024
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Truly awful experience. I would not go with this company ever again, not because of the company but because of the landlords they choose.
We went through reeds reins even though the landlord managed the property. We went without heating for 10 days with 3 kids. In ...
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Dec 10,2020
Dec 10,2020
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I would like to say a huge thank you to all the staff that dealt With the purchase of my new home . I would like to send my appreciation to Claire and Sarah Norfolk on their expertise and knowledge .... thank you both very much ... And ...
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Oct 28,2020
Oct 28,2020
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Great customer service, Rob Parker has been brilliant in facilitating our move, attentive, great communication. We've felt we could really rely on him and eased any concerns. Showed great knowledge and expertise in his role. The
Maintenance team have also been great and on the ...
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May 30,2019
May 30,2019
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Professional and friendly service, from the initial valuation by Claire, to the patience and support given by Jane throughout the process. Now happily in my new home, and pleased to say a lovely family now in my old one. Many thanks....
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Comment on agent fees
Good
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Oct 01,2018
Oct 01,2018
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A very professional experience from start to finish. Nothing was ever too much trouble for Dane who was our agent. We were kept fully informed at all stages of the sale....
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Comment on agent fees
Very reasonable
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Aug 25,2018
Aug 25,2018
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My experience with reeds rains Crossgates has been great Jane helped as much as she could she was on point with everything and answered all queries as quick as possible....
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Aug 15,2018
Aug 15,2018
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On first contact with this agents I received a great service, continuous updates and phone calls (which now appears to be because they wanted me to complete forms, pay money and sign me up!). Since then its all changed - I am forever leaving messages, ...
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Comment on agent fees
Average I suppose but not worth the money with the current staff at this branch.
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Aug 20, 2018
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Hello,
I'm sorry you're unhappy with your experience. Could you please contact our Customer Relations department on [email protected] and give us more details so we can try and address the issues raised.
Many thanks
Reeds Rains ...
Jul 12,2018
Jul 12,2018
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Thanks to all the team at Reeds Rains Crossgates. They dealt really efficiently with my sale, were very responsive whenever I needed to contact them and Claire and Jane were superb in updating me on progress....
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Comment on agent fees
A very fair fee structure, helpfully explained
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Jun 29,2018
Jun 29,2018
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Would not recommend this company at all. Very rude staff at Crossgates branch. Booked an appointment for a valuation of my home for today on Tuesday/Wednesday. They rang to confirm yesterday and then received a phone call this morning saying they have to cancel ...
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Jul 02, 2018
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Hi Abigail,
I'm sorry this was your experience. It is true that our agents only cover certain postcodes, and will not be able to give a valuation in a postcode which is out of area. You should have been informed of this when you originally booked your valuation and we apologise that this was not the case, clearly as a result of a breakdown of communication between our teams.
I also apologise that you feel our agent was rude on the phone.
Reeds Rains ...
Feb 06,2018
Feb 06,2018
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Excellent customer service. Sorted out every problem big and small. It I probably the best estate agent I have dealt with over the years. Thank you to Jane, Claire, Molly etc...
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Average fees
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Feb 02,2018
Feb 02,2018
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My sale was complicated with ecerything going wrong that could , jane was great keeping me informed and chasing everyone up and keeping them on their toes
thanks to jane for all her support...
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average
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Apr 24,2017
Apr 24,2017
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this was my daughters first property purchase and was very excited about her purchase ,the process was made easier as Jane was there supporting us every minute of every day until we completed. Never to much trouble to answer questions or placing calls to the ...
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Apr 11,2017
Apr 11,2017
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I sold my house through Reeds Rains and I always spoke to Sam or Jane who both handled my house sale well between them. I knew i could ask as many questions as i wanted and i could rely on the girls to look after ...
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Comment on agent fees
Competitive fees.
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Apr 07,2017
Apr 07,2017
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Nicki Ainge has been incredibly helpful by advising me on areas to focus on for a buy to let purchase in Leeds. Nicki has also readily supported me by advising on how much to pay for a property, its rentability and the rent per calendar ...
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Mar 20,2017
Mar 20,2017
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I have let a couple of properties out through the Crossgates branch and I have always found Nicki Ainge and her colleagues really helpful. Will definitely use them again.
Thank you for your help!...
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May 02,2016
May 02,2016
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I cannot say enough how helpful and supportive the Crossgates team were from the first meeting to signing of contracts while selling my mums house.They made a very difficult time go very smoothly....
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Apr 09,2015
Apr 09,2015
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Kate Garside from the Cross Gates branch of Reeds Rains gave invaluable support to me as a new landlord during the process of preparing the property for rental. She provided expert advise and went well beyond what I would have expected in terms of the ...
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Apr 07,2015
Apr 07,2015
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I recently purchased a property through Reeds Rains (Crossgates) and dealt with Jane. During this process she kept in regular communication, she answered any queries I had and helped to ensure that the process ran quickly and smoothly. Having dealt with many other agents in ...
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Apr 11,2014
Apr 11,2014
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Having been in my house for over 4 years. It is great to have some one who does care.
Jill Pattinson really does that. She is so proactive, listens to me, and followers up after the fault is fixed.
It might not be my house, but ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:06 PM 21/11/2018 by allAgents
